There are few limitations of Dynamics CRM 2011 Online. Many of them are due to the nature of being on Cloud. In my opinion the advantages of being on Cloud far outweigh the small number of limitations it possesses.
Microsoft Dynamics CRM 2011 – Limitations of Dynamics CRM Online Vs On Premises
Microsoft Dynamics CRM 2011 – Limitations ofDynamics CRM Online Vs On Premises • Ashish Mahajan
Why Companies Prefer Dynamics CRM 2011 OnlineThere might be many reasons why companies prefer DynamicsCRM 2011 online. Among these the prominent are: To avoid investing in the hardware and software required for on-premises version. Also on-premises need a dedicated team of managers, business analysts and developers to maintain the whole CRM framework. If an enterprise is small to medium scale, it makes sense for it to go for Cloud version and pay only for the actual use.
Companies feel more secure on Cloud. Having theirDynamics CRM database on Cloud might be safer because itis constantly backed up without fail. Microsoft Azure hasmany back-up and fail-safe mechanisms working round theclock. It is seen that most threat to the data comes frominternal employees and this is not the problem, any more, onthe Cloud.Another reason favouring Dynamics CRM Online is that it canbe accessed 24*7 and anywhere around the world. Thecompany employees only need an active internet connectionand Internet Explorer.
Why Companies Don’t Prefer Dynamics CRM 2011 OnlineThere are reasons why enterprises never want to have the Cloudversion of Microsoft Dynamics CRM 2011. Some of the times thecompanies move back from Cloud to on-premises Dynamics CRM.Some of the prominent reasons are: Slow internet connection in the countries where the companies operate could be a major problem. One of the requirements is to have an active internet connection. A fast connection always helps. There are some technical limitations to Microsoft Dynamics CRM 2011 online as compared to on-premises version. Companies would like to have full control over the technical development around Dynamics CRM 2011.
Companies and their management are still are notcomfortable putting their sensitive business and client dataon the Cloud.Medium to large organisations dont mind investing inhardware and software. These enterprises have cash toemploy people and set up an internal software department.Many companies still like to stick to the old model of havingeverything in-house.If companies dont have their own in-house IT departmentthey prefer a local consultancy firm to handle their CRMinfrastructure. Companies still prefer to see someonepresent physically as compared to having a virtual presencein the cloud.
Limitations of Dynamics CRM Online Vs On PremisesThere are few limitations of Dynamics CRM 2011 Online. Many of them aredue to the nature of being on Cloud. In my opinion the advantages of beingon Cloud far outweigh the small number of limitations it possesses. Theselimitations are: There is a limitation to maximum number of custom entities that can be created. Looking at the brighter side, this limitation is practically very high. Rarely can any of the enterprise level CRM 2011 projects max out this limit of custom entities. You have to pay for every GB of database usage. If your CRM 2011 has significant file attachment requirements then the database size could go in terabytes. To minimise these costs, companies can use a document storage solution such as SharePoint 2010 along with Online Dynamics CRM 2011.
Dynamics CRM online doesnt support custom workflow activityassemblies. The business rules and the functionality which youintend to run should be put inside a plugin.Fully trusted plugins are not supported. Whenever you createplugins for Dynamics CRM online always test your plugins insandbox mode. Dynamics CRM online only support plugins to runin sandbox mode.Custom ASPX pages are not supported for customising DynamicsCRM online.Custom SSRS reports which are based on "TSQL and filteredviews" data sets are not supported. Dynamics CRM 2011 onlineonly supports Fetch XML based custom reports. TSQL gives youmuch more flexibility as compared to Fetch XML.
ConclusionI would like to emphasise that the limitations of Microsoft Dynamics CRM2011 online are very few as compared to the many benefits it provides.These benefits span from technical to financials. You can have your own dedicated Dynamics CRM 2011 on Microsoft Cloud in less than 5 minutes. You will be paying only for what you need. You dont have to worry about backups any more. Microsoft hardware and software setups will take care of backups. You dont have to employ a team of CRM administrators. Microsoft team will take care of all your needs. On top of these benefits your whole Dynamics CRM 2011 infrastructure sits on the solid foundation of Azure framework.