Importance of Business Etiquette Etiquette is a very important factor in determining the success or failure of a business or a person Etiquette is the way a person presents himself to others, being comfortable and making other people around comfortable Good etiquette reflects good impression
Professional Etiquettes Meeting and Greeting Practice a firm handshake Always rise when introducing or being introduced to someone. Provide information in making introductions
Office Etiquettes Always act with honesty and dignity Don’t use chewing gum at presence of others Not to display tattoos and body piercing Be neat, clean and conservative Do not cough or sneeze in anyones direction Wear appropriate office attire,
Business Casual Dress Code
Wear formal & ironed clothes with polished shoes & nice belt Groom & shave in a formal style that suits you
Dining EtiquettesArrive on time.Wait to sit until the host/hostess indicates the seating arrangement.Feel free to ask for suggestions for the orderWait to eat until everyone has been served.Practice proper posture;Bring food to your mouth—not your head to the plate.Push chair under table when excusing yourself.
Make sure of the correct number so as not to risk disturbing strangers. Make sure that your conversations with busy people are as brief as possible. When calling friends who do not recognize your voice, announce yourself right away. After dialling a wrong number simply say, "Sorry, wrong number." When the number you are calling is not answered quickly, wait long enough for someone to put aside what he or she is doing.
Etiquette Abroad Know the various cultural differences of the particular country Problem solving & issues of protocol and chain of command differ greatly between countriesThe Etiquette of Communication Be aware of multiple meanings of words, culturally derived words & body languages Use gentle & polite words
Netiquette Netiquette is etiquette that takes place over virtual mediums, such as email Compose emails the way you would write a letter Use complete sentences with correct grammar & punctuations