Internal behavior


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Internal behavior

  1. 1. Internal Behavior Prepared by: Ashak Hossan
  2. 2. Ethics: A group of moral principles or set A group of moral principles or set of values that define or direct us of values that define or direct us to the right choice to the right choice
  3. 3. Factors That Influence Workplace Behavior       Philosophy and Standards of the organization. Leadership style of supervisors How meaningful or important the work is. How challenging the work is for the person How the person fits in with coworkers Personal characteristics of a worker such as abilities, interests, aptitudes, values, and expectations
  4. 4. Emotions
  5. 5. How Values Influence Interactions  Values formed by age 6  Parents, siblings, extended family, friends, peers, teachers,  work supervisors influence our values.  Emotional events in our lives change our values.  Experiences can change what we view as most important.  Values affect how we relate to others.  Values are what we think about, chooses, feels for, and acts on.
  6. 6. Good Work Ethic Traits Dependability – adequate sleep, refrain from drugs. Accountability Take responsibility for your actions Consideration of others Cheerfulness – leave personal problems at home Empathy: See things from the viewpoint of others Trustworthiness: Refrain from gossip about others Respectfulness: Values and beliefs may differ Courtesy: Address by name, use please and thank you, don’t interrupt Tactfulness – Be sensitive to problems and needs of others. Conscientiousness – Be alert, careful, and accurate. Do only what you are trained to do.  Honesty – Never attempt to cover up an error.  Cooperation – Be a team player  Attitude – Be positive about your job and the contribution you make          
  7. 7. Behavior Flow Work Work Environment Environment Work Events Work Events Personal Dispositions Personal Dispositions Judgmental Driven Judgmental Driven Behavior Behavior Experienced Experienced Emotions Emotions Work Attitudes Work Attitudes Affect Driven Behaviors Affect Driven Behaviors
  8. 8. Five factors of influence individual behavior at work especially important to the leader? Activity Reinforcement Antiseptic Bouncing Contract Direct Appeal Hurdle Helping
  9. 9. Behaviors That Can Sabotage Your Success • • • • • • • • • • • • • Avoiding conflict Talking down Hurrying Treating people like objects Allowing hostility Failing to build trust and respect Giving in by saying yes when they need to negotiate a win-win agreement Blaming others harsh or condescending tone Failing to build strong relationships Political maneuvering Complaining appreciation • • • • • • • • • • • • • • Taking the actions of "difficult people" as personal attacks miscommunicating Offending people Getting defensive admit mistakes ahead of team goals Failing to tune into the needs Treating people harshly or disrespectfully Harboring resentment and not resolving the issue Needing to be right in disagreements Disorganization and lack of structure Poor follow-up Focusing too much on the task at hand and not enough on the people involved and many other self-defeating behaviors.
  10. 10. Thank You for your participation