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Award-Winning
Web Design
Does Your Agency
Have What it
Takes?
Asea Ginsburg
Twitter @aseag
Creative Director

• Oversee creative direction
• Lead design, front-end development & accessibility efforts

Have done work for:
• Associations & Non-Profits
• Government Organizations
• Trade Show Associations
• Real Estate
• Legal Market




  Twitter @aseag
What you will learn today:

• The key ingredients of a successful web design project

• Why the link between creative and programming is one of the most
  important pieces of your web project and why you should not
  separate the two

• Five questions to ask that will help you determine if your agency
  can deliver award-winning website design

• How to generate collaboration between your ad agency and web
  design agency to get the best results




                  Twitter @aseag
Your Brand

• Not just your logo & colors

• The promise

• The big idea

• The personality

• The lifestyle

• The expectations that reside in
  customers’ minds about a
  company, service or a product




                  Twitter @aseag
Marketing – Translating Brand into Action

  • It is the strategy that differentiates
    your brand promise from all the
    other brand promises.

  • It is a toolbox. Each tool creates
    an opportunity to strengthen your
    brand to communicate its
    essence.

  • It is the combination of methods
    used to persuade your target
    audience toward some specified
    behavior.




                     Twitter @aseag
Award-Winning Websites

• Never just about design

• Putting customer in charge

• Deliver engaging content

• Create interactive user
  experiences




                 Twitter @aseag
Web Design ≠ Any Design

• The two aren’t the same, thus
  the results are not the same

• Both media can have different
  audience or target groups

• Working together, they make a
  stronger message




                 Twitter @aseag
Brand Consistency
Print Campaign                    Website Design




                                    Mobile Website   Mobile App


                 Twitter @aseag
Phase 1: Discovery

• Set Goals & Define Success

• Determine Boundaries &
  Technical Specifications

• Define Strategy

• Perform Usability Testing or
  User-Centered Analysis




                 Twitter @aseag
Usability Testing
          vs.
User-Centered Analysis




   Twitter @aseag
User-Centered Analysis
Goal:
Gather information for the purpose of design definition when the product
doesn’t exist or needs to be fundamentally redefined

To Analyze:
• Brand Attributes
• Current Product Impressions
• New Product Features
• Desired Content
• Persona Characterization

To Ask:
• How do users think and work in a specific domain (desktop, mobile)?
• What are the factors affecting users’ tasks?
• What do users want or expect from the design?
• What are the users’ desires, problems and motivations?




                  Twitter @aseag
Usability Testing
Goal:
Evaluate existing designs for usability against a set of criteria

To Analyze:
• Information Architecture
• Graphic mockups & Visual Representation of Brand
• Hand sketches & wireframes
• Functioning Prototypes
• Live Site

To Ask:
• Is the design effective and successful?
• Is it usable?
• Does the design match the way the user thinks and behaves?
• Can the user complete the tasks?




                   Twitter @aseag
Phase 2: Architecture

• Determine Site Structure
• Map Content
• Create User Personas +
  Scenarios
• Postulate Users’ Mental Model
• Define Page Elements,
  Functionality + Interactions




                  Twitter @aseag
Phase 3: Design

• Understand Business,
  Content, Technical
  Constraints
• Establish Creative Direction
• Create Uniform Style
• Ensure Visuals Enhance
  Content & Function
• Usability Testing




                 Twitter @aseag
Phase 4: Build

• Define all Aspects
  of the Site
• Incorporate Content
• Integrate Complex
  Functionality & Make it
  Easy to Use
• Meet Client’s
  Expectations




                  Twitter @aseag
Creative + Technical
                  Why Does it Matter?
Visual Design:
• Making it beautiful and
   emotional

Interactive Design:
• Shifting the focus from the
   visual to human

• Anticipating the way people
  interact, click, type and expect
  to receive requested
  information based on the idea
  that every user is unique




                  Twitter @aseag
Key Ingredients of a
   Successful Web Design Project
• Well defined web design process

• Experienced team in web design, interactive design

• Testing (Usability/User-Centered Analysis)

• Web strategy

• Open mind




                 Twitter @aseag
Top 5 Questions
            to Ask your Ad Agency?
1. What is your web design process?

2. What type of experience does your
   team have in Interactive Design?

3. Can I see web design samples?

4. How does your experience and work
   you have done relate to my project?
                                         ?
5. Are you open to collaboration with
   another Creative Agency?




                 Twitter @aseag
Collaboration
                Between Agencies

• Make sure everyone understands their
  responsibilities

• Get everyone involved from the start

• Discuss the big picture

• Schedule plenty of time for frequent meetings




                 Twitter @aseag
Thank You!
Asea Ginsburg
Creative Director
Twitter @aseag | asea.ginsburg@balanceinteractive.com

Slides available at:
http://slidesha.re/psc5aK

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Award-Winning Web Design

  • 1. Award-Winning Web Design Does Your Agency Have What it Takes?
  • 2. Asea Ginsburg Twitter @aseag Creative Director • Oversee creative direction • Lead design, front-end development & accessibility efforts Have done work for: • Associations & Non-Profits • Government Organizations • Trade Show Associations • Real Estate • Legal Market Twitter @aseag
  • 3. What you will learn today: • The key ingredients of a successful web design project • Why the link between creative and programming is one of the most important pieces of your web project and why you should not separate the two • Five questions to ask that will help you determine if your agency can deliver award-winning website design • How to generate collaboration between your ad agency and web design agency to get the best results Twitter @aseag
  • 4. Your Brand • Not just your logo & colors • The promise • The big idea • The personality • The lifestyle • The expectations that reside in customers’ minds about a company, service or a product Twitter @aseag
  • 5. Marketing – Translating Brand into Action • It is the strategy that differentiates your brand promise from all the other brand promises. • It is a toolbox. Each tool creates an opportunity to strengthen your brand to communicate its essence. • It is the combination of methods used to persuade your target audience toward some specified behavior. Twitter @aseag
  • 6. Award-Winning Websites • Never just about design • Putting customer in charge • Deliver engaging content • Create interactive user experiences Twitter @aseag
  • 7. Web Design ≠ Any Design • The two aren’t the same, thus the results are not the same • Both media can have different audience or target groups • Working together, they make a stronger message Twitter @aseag
  • 8. Brand Consistency Print Campaign Website Design Mobile Website Mobile App Twitter @aseag
  • 9. Phase 1: Discovery • Set Goals & Define Success • Determine Boundaries & Technical Specifications • Define Strategy • Perform Usability Testing or User-Centered Analysis Twitter @aseag
  • 10. Usability Testing vs. User-Centered Analysis Twitter @aseag
  • 11. User-Centered Analysis Goal: Gather information for the purpose of design definition when the product doesn’t exist or needs to be fundamentally redefined To Analyze: • Brand Attributes • Current Product Impressions • New Product Features • Desired Content • Persona Characterization To Ask: • How do users think and work in a specific domain (desktop, mobile)? • What are the factors affecting users’ tasks? • What do users want or expect from the design? • What are the users’ desires, problems and motivations? Twitter @aseag
  • 12. Usability Testing Goal: Evaluate existing designs for usability against a set of criteria To Analyze: • Information Architecture • Graphic mockups & Visual Representation of Brand • Hand sketches & wireframes • Functioning Prototypes • Live Site To Ask: • Is the design effective and successful? • Is it usable? • Does the design match the way the user thinks and behaves? • Can the user complete the tasks? Twitter @aseag
  • 13. Phase 2: Architecture • Determine Site Structure • Map Content • Create User Personas + Scenarios • Postulate Users’ Mental Model • Define Page Elements, Functionality + Interactions Twitter @aseag
  • 14. Phase 3: Design • Understand Business, Content, Technical Constraints • Establish Creative Direction • Create Uniform Style • Ensure Visuals Enhance Content & Function • Usability Testing Twitter @aseag
  • 15. Phase 4: Build • Define all Aspects of the Site • Incorporate Content • Integrate Complex Functionality & Make it Easy to Use • Meet Client’s Expectations Twitter @aseag
  • 16. Creative + Technical Why Does it Matter? Visual Design: • Making it beautiful and emotional Interactive Design: • Shifting the focus from the visual to human • Anticipating the way people interact, click, type and expect to receive requested information based on the idea that every user is unique Twitter @aseag
  • 17. Key Ingredients of a Successful Web Design Project • Well defined web design process • Experienced team in web design, interactive design • Testing (Usability/User-Centered Analysis) • Web strategy • Open mind Twitter @aseag
  • 18. Top 5 Questions to Ask your Ad Agency? 1. What is your web design process? 2. What type of experience does your team have in Interactive Design? 3. Can I see web design samples? 4. How does your experience and work you have done relate to my project? ? 5. Are you open to collaboration with another Creative Agency? Twitter @aseag
  • 19. Collaboration Between Agencies • Make sure everyone understands their responsibilities • Get everyone involved from the start • Discuss the big picture • Schedule plenty of time for frequent meetings Twitter @aseag
  • 20. Thank You! Asea Ginsburg Creative Director Twitter @aseag | asea.ginsburg@balanceinteractive.com Slides available at: http://slidesha.re/psc5aK