Motivation and Empowerment Needs and Rewards How are they related to motivation and empowerment?
People act in order to satisfy needs Effective leaders must find ways to meet followers’ needs as well as the needs of the organization.
Do you have a theory?They can help leaders understand. Maslow’s Hierarchy of Needs - Individuals satisfy lower needs before they move on to higher needs. McClelland - Acknowledged that people are differentand have acquired different needs.Therefore, they are also motivated differently. Herzberg’s Two Factor Theory Dissatisfiers must be removed.Motivators must then be added.
The carrot and the stickMost North American companies use a system of basic extrinsic punishments and rewards. Reinforcement perspective – behavior can be modified by punishments and rewards. Expectancy theory – motivation is contingent on expectations that behavior will result in reward. Equity theory – motivation is affected by perceptions of how fair treatment is in relation to others.
Quiz Equity theory B, Reinforcement perspective C. Expectancy theory
What’s wrong with a carrot? Undermines intrinsic rewards Brings about unintended consequences Too simple Replaces cooperation with unhealthy competition
Empowerment - alternate route! Knowledge Power Authority Resources Meets higher needs of value and meaning
How do you do it? Create the environment Measure engagement Employee ownership Gainsharing Pay for knowledge Pay for performance Job enrichment
What’s in it for you? Satisfaction Performance Profit