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The Ascent Group,Inc.

Username ascentgroup
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Name The Ascent Group,Inc.
- Location Athens, GA, United States
About The Ascent Group is a management consulting firm with extensive experience in customer service and call center performance improvement, benchmarking, and best practice discovery, and a leading publisher of customer service journals and reports.
Website www.ascentgroup.com
Tags Management Consulting Customer Service Performance Improvement, Customer Care Benchmarking
Phone 888-749-0001
Joined Nov 08
Presentations 0, Documents 9
Following 0, Followers 1

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Call Quality Practices 2009 6 months ago, 434 views
Inbound Call Center Strategies … 9 months ago, 2336 views
Balancing Risk and Customer Sat… 2 years ago, 787 views
Improving Field Services 2 years ago, 424 views

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Call Quality Practices 2009 from ascentgroup 6 months ago, 434 views
Inbound Call Center Strategies … from ascentgroup 9 months ago, 2336 views

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