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Daitan Group Company Overview


Daitan\'s Services and General Information.

Daitan\'s Services and General Information.

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  • 1. Highly Reliable Outsourcing. Value-Added Services Worldwide.COMPANY OVERVIEW COMPANY OVERVIEW © Copyright 2004-2011 Daitan Labs S/A • • 1
  • 2. Values Fundamental for a Solid Partnership• Quality • Personal, Professional, Corporate responsibility. • Continuous improvement mindset. • Exceeding the benchmarks.• Reliability • Consistent quality execution. • Proactive, collaborative philosophy. • A partner you can rely upon - long-term, strategic.• Telecom Expertise • Decades of telecom experience to draw from. • Understanding your business needs, goals – process driven. • Big telecom background, start-up mentality. © Copyright 2004-2011 Daitan Labs S/A • • 2
  • 3. Solutions Trimmed to Support Your Specific NeedsGlobalization (50+ countries expertise) Development• Product internationalization and localization. • Full systems development (Hardware, Software)• Country/Customer requirements gathering. • New features development.• Product gap analysis, adaptation, customization. • Features enhancement.• Product homologation/certification. • Custom software development.Sales Support QA• Support Sales worldwide. • Functional, regression, performance & capacity.• Customer facing, Presentations. • Usability, stability, security and interoperability.• Account Management.• Designing/building product trials and demos. Sustaining • SLA-driven bug fixing, patching. • HW component lifecycle management.Post Sales• Deployment: planning, project management, site survey, equipment/material inventory & Carrier Consulting reception, I&C, system integration, • Network design/planning. interconnection testing. • Network analysis/optimization.• Support: tier 1, 2 and 3, remote & onsite, • Routing/charging optimization. assisted operation, NOC, customer training. • Product evaluation. © Copyright 2004-2011 Daitan Labs S/A • • 3
  • 4. Solid Experience with Carriers/Operators Around the World ©2011 Google – Dados cartográficos ©2011 Geocentre Consulting, Maplink, TeleAtlas, Whereis®, Sensis Pty Ltd – Termos de Uso Services/Solutions deployed in 50+ countries NAR/CALA EMEA APAC• Anguilla, Argentine, Belize, Bolivia, Brazil, Cayman • Armenia, Belgium, Czech Republic, • China, India, Indonesia, Islands, Chile, Colombia, Costa Rica, Dominican Ethiopia, France, Germany, Greece, Japan, Korea, Philippines, Republic, Ecuador, El Salvador, Grenada, Guinea-Bissau, Italy, Netherlands, Thailand Guadalupe, Guatemala, Honduras, Jamaica, Portugal, Russia, Saudi Arabia, South Martinique, Mexico, Nicaragua, Panama, Peru, Africa, Spain, Ukraine, United Puerto Rico, St. Kitts and Nevis, The Bahamas, Kingdom United States, Uruguay, Venezuela © Copyright 2004-2011 Daitan Labs S/A • • 4
  • 5. Solid Experience with Multiple Products and Solutions Access • DSLAMs, BLCs, CMTSs Equipment • Remote Access Units, Emergency Standalone Solutions • BSC/RNCs • BTS/Node-Bs Globalization • Softswitches, Media Gateways, Signaling Gateways Core Equipment • Application Servers Sales Support • SBCs, IP Switches Development • TDM Switching Systems • STPs, SCPs QA • Protocol Converters • MSCs, HLRs, GGSNs, SGSNs Post Sales • Operations Support Systems & Tools EMS, OSS, BSS, Messaging, VAS • Network Management, Element Management Sustaining • Pre and Post-paid Billing Carrier Consulting • Mediators, SMSCs, MMSCs • Voice-mail • Service Creation IT, Enterprise, • Web Portals Handheld • PBXs • Call Center • Handheld Applications (iPhone, Android, Brew, etc) © Copyright 2004-2011 Daitan Labs S/A • • 5
  • 6. Solid Experience with Multiple Technologies System (Architecture/Sys Eng) NGN Call Processing Web IMS  H.323, H.248/MEGACO  Call Control, Call Routing  J2EE, AJAX, Servlets, Portlets Call Agent / Softswitch  SIP, SIP-T  Charging/Billing  HTML, JSP, ASP, PHP Media Gateway, Signaling Gateway  MGCP/NCS  E911  Web Services (SOAP, WSDL, Media Server  SIGTRAN (IUA, M2UA, M3UA, etc.)  CALEA, Lawful UDDI) Session Border Controller  RTP/RTCP Interception  XML, JSON, VXML Enhanced Services Platform  CORBA (click-to-call, click-to-conf) Legacy  Database Security IP (Switch, Router)  V5.2, GR-303  Web/Application Server  IPSec, SSL (Weblogic, WebSphere) Cable Telephony  ITU-T/ANSI SS7, INAP/IN/AIN  VPN, Firewall, NAT  STMP, IMAP/POP3 TDM Switch (Class 4, Class 5)  ISDN PRI/BRI  Cryptography  Skype, GoogleTalk API Wireless, CDMA, TDMA, GSM, UMTS, LTE  R1/R2  Digital Certificate  XMPP, Plaxo API VAS (SMS, WAP, MMS, LBS, WNP, LCR) Unified Messaging (IM, VM, Email, Fax) Wireless Open APIs Network Core Web/Application Server (SOA)  CDMA, TDMA, GSM  Parlay  ATM Telecom EMS (Fault Mgmt, Quality Mgmt)  IS-41x  JAIN, JTAPI  MPLS Telecom OSS (Provisioning, Order Mgmt)  MAP/CAMEL  Radius/Diameter  IP Switch Telecom BSS (Rating, Billing, Invoicing)  SMPP/MMx Pre-paid (Bal. Mgr, Credit Recharger)  HLR/VLR EMS/OSS Optical (SONET/SDH)  BREW, J2ME  GUI ATM  Wi-Fi, WiMAX  Interfaces (SNMP, XML) MPLS  Bluetooth  Alarm Correlation Software DSP Hardware C, C++, Java, COM, DCOM, .net, C#  VoIP (G.711, G.729), Wireless, Video Codecs  Processor, DSP, FPGA Multithreading, Logging, Simulation  DTMF/MF, Announc. Machine, Conference  Etherswitch, Ethernet Interface (Fast, GigE) Software Instrumentation  Modem  Optical Interface (OC-3, STM-1, etc.) Unix, Linux, Windows, RTOS (e.g., VxWorks)  Text-to-Speech, Speech Recognition  TDM Switch, TDM Interface (E1, T1, DS-3) © Copyright 2004-2011 Daitan Labs S/A • • 6
  • 7. Customers – From Start-ups to Multibillion Corporations Cedar Point Communications “Daitan served as an integral supplier to Cedar Point, providing software development and application engineering services. The latter was particularly significant developing and supporting the CALA region through strong industry/market segment knowledge, albeit their base of expertise is global in reach. Their integrity, skill profile, attention to detail and performance to schedule was superb and invaluable to the market growth and success of Cedar Point. A true partnership in every sense of the term!” Len Hayes, Executive Vice President, Operations GENBAND “Daitan attention to on-time, quality deliverables has exceeded our expectations. Ironically, the first project we tasked the Daitan team with was not a “lay up”. Not only did they deliver on the quality but ahead of schedule.” Charlie Vogt, President & CEO Genesyis (an Alcatel-Lucent company) “We have delivered a complex project in a big operator, where we had to execute many activities such as development of reports, installation of servers and applications, solutions monitoring. For these activities, we had Daitans resources working with commitment and knowledge. For sure, Daitans team contributed to deliver this complex project.” Júlio Hayakawa, District Manager – TSG Genesys Brazil PS Metaswitch Networks “We have been working with Daitan for some years now and have an excellent working relationship. The Daitan team has great depth of telecom experience, and I can speak very highly of their professionalism and responsiveness. I strongly recommend them.” Graeme MacArthur, Executive Vice-President Occam Networks/Calix “When I began my search for a software quality assurance team, it was clear that Daitan significantly outperformed their competition and they were the obvious choice. I am extremely pleased with the quality team that Daitan has provided and plan to continue the relationship well in to the future.” Aaron Withrow, Director, Test Engineering Tellabs “Along with Daitan we have done excellent projects in Professional Services, given the high level of commitment to deadlines and quality of professional resources that we have worked with. We believe this partnership as strategic to face challenges of growth for Tellabs Professional Services in Latin America.” Marçal Santos, Sr. Manager for Professional Services, Latin America and Caribean “We decided to partner with Daitan due to their commitment to timely deliveries as well as their deep experience in delivering telecom/IT solutions/applications over the past 20 years. Daitan quickly stepped-in, ramped up seasoned resources and were able to successfully execute on systems engineering, quality software development and necessary QA initiatives, allowing us to not only meet, but exceed our expectations.” Ramani Narayan (“Nara”), Co-Founder and former VP of Engineering, Ribbit “As the CEO of two telecommunications start-ups, I’ve worked with Daitan for both outsourced software engineering services, as well as post- installation global customer support. Daitan have shown to be both innovative and flexible, which in this quickly changing world of communications is critical to be successful.” Ted Griggs, Silicon Valley Entrepreneur, former CEO of Ribbit and CTO Voice of BT © Copyright 2004-2011 Daitan Labs S/A • • 7
  • 8. Work Environment Conducive to Productivity, Quality, Retention• Healthy, career focused, efficient, and enjoyable work environment.• Employee programs for team building, socializing, and training.• Positive working environment passes onto our customers productivity, quality, and passionate teams.• Demonstrated by a low 3.6% attrition rate. Attrition Rate Personnel are Engineers, Masters, Doctors Personnel owns Equity in the company © Copyright 2004-2011 Daitan Labs S/A • • 8
  • 9. Near shore Brazil – Aligned Culture, High Skills, Large Market• More than beauty and fun, the world’s 5th largest telecom infrastructure.• Rich natural resources and a diverse population.• Highly skilled technology/telecom workforce and universities.• Fluency in English and other languages.• Americas time zone alignment: +1 hour to Eastern Standard Time.• Short 10 hour direct flight from East or West Coast. Most modern and advanced banking system Exporter of beef, chicken, orange, sugar, coffee, iron ore Producer of Jets Producer of footwear Telecom infrastructure Market of personal computers Economy Producer of motor vehicles © Copyright 2004-2011 Daitan Labs S/A • • 9
  • 10. Daitan Group Headquarters / Center of Excellence (Campinas, Brazil) Daitan Group offices. Dedicated customer spaces with keycard controlled access Main Entrance – Guard and CardEntrance to Mall, controlledRestaurants Hotel © Copyright 2004-2011 Daitan Labs S/A • • 10