. Aviation assignment. Name :S.Arvinth Title : aviation assignment. Batch code : H5Assessor name : Mrs. Ramya rai Center : FAIT Frankfinn, Koramangala, Bangalore
AcknowledgementI owe a great many thanks to a great many people who helped andsupported me during the aviation assignment.My deepest thanks to trainer Mrs.Ramya rai the Guide of the assignment forguiding and correcting various documents of mine with attention and care. Shehas taken pain to go through the assignment and make necessary correction asand when I needed.I express my thanks to the center head of FAIT frankfinn koramangala,Bangalore for extending her support.I would also thank my Institution and my faculty members without whom thisassignment would have been a distant reality. I also extend my heartfelt thanksto my family and well wishers.
IntroductionIm here going to explain about low cost carrier in India, advantage & disadvantage of low cost carrier. Personal attributes, qualities of cabin crew. Embarkation and disembarkation procedure for wheel chair passenger. First aid for heart attack passenger.
Content• Introduction.• Definition of low cost carrier.• Advantage and disadvantage of low cost carrier.• Two low cost airline.• Bibliography.• Conclusion.
Define low cost carrierA low-cost carrier or low-cost airline (also known as a no-frills, discount orbudget carrier or airline) is an airline that generally has lower fares and lesscomforts. To make up for revenue lost in decreased ticket prices, the airlinemay charge for extras like food, priority boarding, seat allocating, and baggageetc.
Advantage of low cost carrier It saves you precious timeThis is one advantage that many find irresistible. Time is a very preciouscommodity today, and if you can fly for just a small increase in price comparedto a train journey, then it is definitely worthwhile. It promotes great vacationsTravel costs are a major part of anyone‟s holiday plans. when you find lowcost flights to your favorite destination, this mean you have more to spend andtherefore makes your vacation better. Uno finding low cost flights to yourfavorite destination, you would be thrilled because you get to have a greatholiday. It is extremely convenientOne of the most important of the advantages of low cost flights is theconvenience of travelling. You do not need to worry anymore about long andtiresome journeys by bus, train or car. This would invariably involve countlessdays on road, living out of a suitcase and staying in uncomfortable hotels. Theflight does away with all this inconvenience.
It saves moneyMany people compare only the flight ticket cost to the gasoline bill or busticket cost (or any other form of travel you choose). the difference would stillbe quite a lot, and therefore are happy that by choosing alternativemodes of travel they are saving some money. But is it so really. The advantages of low cost flightsThe advantage of low cost flights also include the fact that you would be ableto cover more ground and therefore helps you to be more productive. Besides,flying is fun and everybody Should experience it at one time or other and thelow cost flights offer you just the right opportunity to do so.
Disadvantages of Low Cost carrier Extra payment for baggage:Travelers must realize that practically everything apart from the actual flightticket costs extra. they will need to pay extra for hold baggage, and it cost oneperson nearly £100 to transport golf clubs. There is no charge for thosetravelling with only hand luggage, but this is becoming more difficult to do,owing to so many recent restrictions on hand luggage for airline flights. The high cost of food:Food and drink will not be provided on the plane unless the traveler pays.Some passengers have complained about the high cost of meals on board theseflights. It is quite possible to take one‟s own food on the flight, but again,carrying drink may be a problem due to restrictions on liquids which can becarried in hand luggage. Specific seatWith many of these airlines one cannot book a specific seat, and checking incan resemble a rug by scrum, with everyone trying to get a good seat. It canseem more like bus travel in the rush hour than airline travel!
Changing passenger detailsChanging passenger details and/or dates can prove very expensive or evenimpossible. It is essential to read the small print before booking. Quick changes of pricesPrices can change very quickly, even going up while the passenger is bookingon-line. Costs need to be checked carefully. Passenger worrying about economic situationFinally, with the recent worrying economic situation, more airlines areexpected to go bust. Many of these will be the low cost airlines. Passengersneed to make sure that they are aware of their rights if the airline does collapseafter they have booked a holiday. No frills:Overall, no frills airlines should be treated with care. They do indeed offerbargains, But travelling with them is not the same as booking a flight with amore established airline. It‟s worth bearing in mind that sometimes passengersget exactly what they pay for - no more, no less!
Low cost carrier chart. NAME LOGO HEAD HEAD FLEET SLOGAN QUARTER Air India Mumbai, India NACIL 21 “Simply Express priceless” Go air Andheri, Jehangir 10 „Fly smart‟ Mumbai, India wadia group Indigo Gurgaon, InterGlobe 36 Go indigo Haryana, India Enterprises. Ltd Jet lite Mumbai, India Naresh goyal 18 Emotionally Yours Jet konnect Mumbai, India Naresh goyal 8 The joy of flying Air Deccan Mumbai, India Vijay mallya 21 The Choice is Simple Spice jet Delhi Bhupendra 23 get more when Kansagra you fly
Indigo airline (Go indigo) Indigo commenced operations on 4 August 2006 with a service from Delhi to Imphal via Guwahati. The airline is owned by the Gurgaon based InterGlobe Enterprises. It took delivery of its first Airbus A320-200 aircraft on 28 July 2006 and received six aircraft during 2006. Nine more aircraft were delivered in 2007 taking the total to 15. Former US Airways Executive Vice-President, Marketing and Planning Bruce Ashby joined Indigo as their Chief Executive Officer. The airline has also acquired 3 parking spots in Indira Gandhi International Airport and Chhatrapati Shivaji International Airport. Recently Indigo changed the outfits for their crew members on occasion of its 4th anniversary. The Indigo fleet consists of the following aircraft as of November 2010 is 36 flight. It operates domestic services linking 23 destinations
Spice jet airline (get more when you fly).
Spice jet airline SpiceJet, Indias leading low cost airline, is a reincarnation of ModiLuft. It is promoted by Ajay Singh and the Kansagra family. SpiceJet marked its entry in the Indian skies with 99 fares for the first 99 days, with 9,000 seats available at this rate. This deal was followed it up with a 999 promotional scheme on select routes. On 15 July 2008 Billionaire Wilbur Ross suggested he would invest 345 core (US$ 78.32 million) in the low cost airline spice jet. Indian media baron Kalanidhi Mara acquired a major stake (37.7%) in this airline on June 2010. On December 9, 2010. As of December 2010, the SpiceJet fleet is 23. SpiceJet flies to 22 destinations across India, Nepal and Sri Lanka. It commenced international operations with flights from Chennai to Colombo, Sri Lanka on 7th October 2010, and flights from New Delhi to Kathmandu, Nepal on 9th October 2010. Outlook Travelers Best Low Cost Airline India (Feb 2009 and 2010) India.
p2a**************************************************************************************************************************************************** What are the personal attributes by cabin crew? Qualities of cabin crew Qualities I‟m posed me are as follows What qualities I need to improve?************************************************************************************************************************************
1) What are the personal attributes by cabin crew? Love for passenger. There are several personal traits required to hold the position, (have a friendly and professional attitude), good communications skills, good memory or the ability to remember your checklist and safety procedures). Beyond that I would say the most important attribute is the ability to remain calm and take charge of a situation during emergencies or unforeseen events that may develop during the course of the flight. Patient, understanding and tolerant. You will meet all kinds of people with differing expectations.Personal attributes: Common sense, sense of responsibility, initiative, friendly outgoing personality, Politeness, physical stamina and the capacity to work for long hours on ones feet, ability to react quickly in times of emergency and , a presence of mind, systematic approach, unruffled appearance, a well modulated pleasant voice, and A proportionate figure with a graceful carriage.
2) Qualities of cabin crew: Good grooming, Body language. Excellent inter personal Confident. relationship skills too. Discipline. Being fluent in two or more Cross culture understanding and language in important. sensitivity. Being friendly and approachable. Good listening skills. Enthusiastic with a good sense of Emotionally balanced. humour is a great help. Quick answer. Pleasant and positive. Manners. Aware oneself and the Ability to observe information. surrounding punctual. Good team worker. Intelligently and clearly. Multi tasker. Cabin crew needs to be personable, knowledgeable, Honesty. mature and easy going without Need to be welcome. casual. Polite towards people. Be poised and elegant at all Professionalism and courtesy. times. Customer service in top priority.
Qualities I’m posed me are as follows: Good grooming. Being friendly & approachable. Intelligently and clearly. Good team worker. Multitasker. Dedication.
3) Qualities I need to improve?Lack of confidence:To improve myself to be a confidence person. I should think positively.Inter personal relationshipTo develop my inter personal relations with everyone. I must understand theOthers feelings.CommunicationTo develop my fluent English, I should read newspaper or any book louder andI want to learn Hindi and French.Polite behavior:I‟m short temper person I want to change myself to polite behavior person. Imust do yoga and hear melody music.EtticatesTo develop my basic etticates and discipline. I should control myself internallyAnd externally.
Embarkation procedure forWheel chair passenger
Arrival at the airport The traveller arrives at the airport either by personal vehicle, transit vehicle or taxi and makes his or her way to the check-in counter. In some cases a customer service agent of the air carrier or another individual will provide assistance.
Checking-in If passengers who require wheelchair service are encountered, personnel shall actively assist the passenger with check in service and notify the airline company regarding follow up service matters. If elderly or pregnant passengers, or young children are encountered, the personnel shall actively assist the passenger with check in service, baggage check in, and accompany the passenger to the boarding gate for boarding when necessary.
Moving to the departure gate When a customer is checking in, the personnel shall ask whether wheelchair service is required? Whether the customer has his/her own wheelchair? Whether the customer has an escort? If the passenger does not have a wheelchair, the ground staff shall take the wheelchair provided by the airport to the check in counter. Assist the passenger to sit on the wheelchair, and arrange for him/her to wait in the outside waiting area (left side behind the service counter, where the counter personnel can see) for custom checks. custom checks Assist the passenger to Departure gate Ground staff handling sit on the wheelchair the wheelchair
Boarding the aircraft After passing customs, take the lift to boarding gate for boarding. Before boarding, the ground staff shall notify the flight attendants of the number of wheelchair passengers and their seats. After being informed, the ground staff shall arrange enough personnel to assist the wheelchair passengers to board the aircraft according to the above-mentioned assistance level definition. Embark into aircraft first. Cabin Crew must go out of their way to make the flight pleasant and comfortable. Boarding into aircraft Helping to WCHP Service to WCHP
Stowing the wheelchair Once the traveller has been transferred out of his or her own wheelchair, it is either stowed on board or taken to an area where it can be prepared for stowage in the baggage compartment. In this case, it is either transported in an elevator in the terminal, or carried down the exterior stairs of the loading bridge. Wet cell batteries are disconnected and removed from power wheelchairs, then placed in specially designed boxes. Wheelchairs are usually put into heavy plastic bags, specially designed for the purpose, and positioned in a cargo container.
On-board services Once in an aircraft seat, responsibility for providing service to the traveller rests with the flight attendants. They will reposition the traveller, if requested; help with eating (e.g., opening packages, cutting food, etc.), but not feeding; transfer the traveller to an on-board wheelchair, and push him or her to the lavatory; and stow and retrieve carry-on luggage. On-board services do not include assistance in the lavatory.
Disembarkation procedure for wheel chair passenger On arriving at the destination, the traveller goes through the reverse procedure to his or her departure, leaving the aircraft last, rather than first. Travellers with manual wheelchairs receive their own wheelchairs at the aircraft door. Users of power wheelchairs must wait for them to be re-assembled. They may request to have the chair brought to the aircraft door, or can retrieve it at or near the baggage collection area. After the aircraft departs the airport, notify the destination airport for relevant information for follow up service.
Symptoms for Heart attackHeart attack may be accompanied by one ormore of the following. The classic symptoms are: Chest pain Pressure, heaviness or tightness in the chest Pain or pressure in the neck or jaw Pain or pressure in one or both arms (especially the left) Feeling suffocation fast pulse but weak. Shortness of breath Sweating Nausea Lips turning to blue in color. Pain or throbbing between the shoulder blades
Symptoms for Heart attack
Treatment procedure for heart attack Don’t move him unnecessarily. Place him reclaim position with head and shoulder raised. Re-assure him. Losing the tight cloth. Give oxygen. If breathing and heart beat stop begin resuscitation immediately. Keep close observation (pulse, breathing, color of lips) Get medical aid immediately.
Bibliography Frankfinn logo Wikipedia.org/wiki/low cost carriers. Answer.com www.anna.aero/wp-c List of low cost airline in India.
Conclusion This assignment is good conclusion for me. I understood the low cost carrier, advantage and disadvantage and comparison chart and details about two low cost carrier and qualities required for cabin crew.