RAS Weekly Report # 1January 7 – 13, 2013                       Prepared by: The RAS Deputy Core                          ...
RAS Team Population Pie Graph                                                          79%Here is the description of the c...
• Request Statistics The data below is our stats for the whole week.       Delay                    Our goal: <50 minutes ...
Average Number of Hours Spent on RAS (NHSR)ABOVE AVERAGE NHSR:         55%*     of the Team’s   working population     for...
Average Speed of the TeamABOVE AVERAGE SPEED:          55%*      of the Team’s    working population      for the week    ...
Average Number of Requests Processed (NRP)ABOVE AVERAGE NRP:       47.5%*     of the Team’s   working population     for t...
Interpretation of Statistical Data          6.61*                                   33*                                  2...
Strength & Areas for Improvement (AFI)STRENGTH                                  AFI’S•   Our delay is becoming more and   ...
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RAS Weekly Report #1

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January 7-13, 2013

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RAS Weekly Report #1

  1. 1. RAS Weekly Report # 1January 7 – 13, 2013 Prepared by: The RAS Deputy Core By PresenterMedia.com
  2. 2. RAS Team Population Pie Graph 79%Here is the description of the chart. Chart TitleYou may change or delete this textas you wish. Deputy Associates Fulltimers Part-timersThis chart utilizes features onlyavailable with 2007.Here is a placeholder for more textand description of the chart.Changing this text will not interferewith the formatting of this template. 3% 17% 1%
  3. 3. • Request Statistics The data below is our stats for the whole week. Delay Our goal: <50 minutes of delay TIme 1 hour We are 83% near to our goal. Number of Synd 10,394 Up 12.25% compared last week. Number of Non-S 1,103 Up 1.47% compared last week. TT Recipients 411,635 Up 10.66% compared last week. Remote Recipients Remote Syndication is still broken
  4. 4. Average Number of Hours Spent on RAS (NHSR)ABOVE AVERAGE NHSR: 55%* of the Team’s working population for the week 33* RAS hours per BELOW AVERAGE NHSR: person 45%* of the Team’s working population for the week *Note: Calculations were based on the data of fulltime/pure syndicators (i.e. those who worked fulltime and did not have tasks other than syndication. Their data are used in sampling design to generalize the capacity/performance of the whole team’s population.
  5. 5. Average Speed of the TeamABOVE AVERAGE SPEED: 55%* of the Team’s working population for the week 6.61* Requests per hour BELOW AVERAGE SPEED: 45%* of the Team’s working population for the week *Note: Calculations were based on the data of fulltime/pure syndicators (i.e. those who worked fulltime and did not have tasks other than syndication. Their data are used in sampling design to generalize the capacity/performance of the whole team’s population.
  6. 6. Average Number of Requests Processed (NRP)ABOVE AVERAGE NRP: 47.5%* of the Team’s working population for the week 208* requests per BELOW AVERAGE NRP: person 52.5%* of the Team’s working population for the week *Note: Calculations were based on the data of fulltime/pure syndicators (i.e. those who worked fulltime and did not have tasks other than syndication. Their data are used in sampling design to generalize the capacity/performance of the whole team’s population.
  7. 7. Interpretation of Statistical Data 6.61* 33* 208* Requests per RAS hours per requests per hour person person • This is also equivalent to • 33 RAS hours per • Only 47.5% of the team processing one request in 9 person is a good population is able to minutes, and this includes number. This does not reach and exceed this both the syndicatables and include email number. The figure is non-s. Pretty easy to reach. checking, training, and low. If only the data is • 55% of the team population other hours. This higher, we will surely be is reaching and exceeding means that we have able to reach and even this number, and the enough work for exceed our target delay. remaining failed to do so. everyone.The three data above are actually expected to have the same percentages for the number of population who reached and exceeded the figure and who did not. The three data are interdependent. In cases that percentages are too far apart, deeper analysis would be needed in order to see the rationale behind the deviations. And since the data are parallel, no special treatment would be needed.
  8. 8. Strength & Areas for Improvement (AFI)STRENGTH AFI’S• Our delay is becoming more and • A big percentage of the team’s population is still performing more manageable however big the marginally both in fluctuation on request number we speed, quantity, and work hours. experience. Work it out to avoid repetitive underperformance and possible• Syndicators have enough work to consequences. make everyone work fulltime. • Make sure to use correct memo• Quality of work is improving more when working and when doing other stuff, and re-apply memo to your and more and errors (generally) are work diary to avoid NTA. declining in number. • MQ entries are flooding• Syndicators are happy and positive everyday, and sometimes with the same questions. Might as well exert people.  effort to remember what you have asked already and discover things about our work.
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  11. 11. •Table Page Layout A second line of text can go here. Here is the description of the table. You may change or delete this text Geographic Region Q1 Q2 Q3 Q4 as you wish. United States 1254 1254 1254 1254 This chart is compatible with PowerPoint 97 to 2007. Europe and Asia 324 324 324 324 Here is a placeholder for more text Australia 32 32 32 32 and description of the chart. Changing this text will not interfere South America 2 2 2 2 with the formatting of this template. Canada 1 1 1 1 Mexico 1 1 1 1 TOTALS 1614 1614 1614 1614
  12. 12. •Line Graph Page Layout PowerPoint 97 through 2007 CompatibleHere is the description of the chart. Chart TitleYou may change or delete this text Star Burst!as you wish. 6 5This chart is compatible withPowerPoint 97 to 2007. 4 3Here is a placeholder for more text 2and description of the chart.Changing this text will not interfere 1with the formatting of this template. 0 Category Category Category Category 1 2 3 4 Series 1 Series 2 Series 3
  13. 13. •Bar Graph Page Layout PowerPoint 2007 Enhanced Version Chart Title AHere is the description of the chart. callout, thisYou may change or delete this text can be edited oras you wish. 5 deletedThis chart utilizes features only 4available with 2007. 3Here is a placeholder for more text Series 1and description of the chart. 2Changing this text will not interfere 1 Series 2with the formatting of this template. 0 Series 3
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  16. 16. •Smart Art Page Layout PowerPoint 2007 Enhanced VersionThis chart utilizes Smart Art which isfeature in PowerPoint 2007. If you Process 1 A placeholder for text for more informationwish to make charts like this anddon’t have PPT 2007, we haveprovided the graphical elements tohelp you build this yourself. Process 2 A placeholder for text for more informationHere is the description of the chart.You may change or delete this textas you wish. Process 3 A placeholder for text for more information Process 4 A placeholder for text for more information
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