arvato Technical information Spain

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arvato Technical information Spain

  1. 1. arvato Technical Information Spainarvato technical information SpainContent Provider for integral solutions
  2. 2. arvato Technical Information SpainGermanyNeukirchen-Vluyn,Wolfsburg,Ingolstadt &KoblenzChinaShanghai,Beijing &ChangchunNetherlandsVenlo &AbcoudeSpainBarcelonaPamplonaMadridBilbaoCzech Rep.Mladá BoleslavSouth AfricaUitenhage (Port Elizabeth)BrasilSão Caetano do SulSão Pauloarvato services Technical InformationWorldwide locationsEmployees (2012) Spain: 85 Worldwide: 450
  3. 3. arvato Technical Information Spain Technical engineers and writers Technical experts from different Industry sectors Illustrators, designers and flash developers In-house translators (native speakers) IT Developers & project managers Key Account Managersarvato TI SpainWho we are More than 60 years of know how(originally founded as “Verlag Automobil-Wirtschaft”) We provide all services concerningcreation, translation and publication / distribution oftechnical documentation More than 450 professionals all over the world 13 international offices in 7 countries DIN ISO 9001:2008 certified Certificate EN 15038 (translations)
  4. 4. arvato Technical Information SpainCORPORATE INFORMATION MANAGEMENTWe create measurable value along the information supply chainOrdermgmtProcessoptimizationAdvanced Content Management SolutionsSourcing /productionLogistics /distributionCustomerSupportEfficient End-Customer-focussed SupportTranslation /localizationAs an outsourcing partner for our customers, we guarantee the physical and digital availability ofinformation and goods for employees, customers and other people involved in the process.We create measurable value through international solutions that efficiently connect services withinformation technology.Publication&DataprotectionContentcreationTraining Development & Training Management
  5. 5. arvato Technical Information SpainWhat we offerServices overview> Consulting> Technical Authoring > E-Learning> Technical translation> Technical Illustration > IT solutionsWith over 40 years experience in different industry areas, we ensure that the information you need isavailable at the right time, place and in a high quality.Nuestros servicios:An integrated service provider for the whole value chain oftechnical documentation:
  6. 6. arvato Technical Information SpainIn-depth documentation analysis■ User requirements, volumes■ Information flow, use and updateContent analysis■ Legal conformity CE marking EN-ISO-ANSI standards for Technical Documentation■ Documentation readability Writing guide Terminological databaseStyle analysis■ Creation of style sheets and guides■ Standardization of formats, layouts, illustrationsDocument structure analysis■ Analysis of the Content Management platform■ Implementation of XML environments■ Development of Product DefinitionsBusiness Rules DevelopmentConsulting
  7. 7. arvato Technical Information SpainTechnical writers■ Technical background with linguistic knowledge■ Focused on the final user, product and specific sectorrequirementsContent generation with various Authoring Tools■ XML: Arbortext Editor | HiCo ietdSuite® (S1000D, ATA) |INMEDIUS (S1000D)■ InDesign, Framemaker & OthersDocument types■ User manuals■ Maintenance & Repair manuals■ Electronic Spare Parts Catalogues■ Electrical Diagrams■ Guided fault finding■ Training material■ Technical and marketing material for sales staffXML: We apply state-of-the art standards per industry■ Aeronautical industry: Project S1000D (www.s1000d.org)■ Naval industry: Shipdex (www.shipdex.com)■ Others: DITA (http://dita.xml.org/)Technical Authoring
  8. 8. arvato Technical Information SpainFocus on technical precision, visual appealand easy comprehensionTypes of illustration:■ Vectorised b/w illustrations■ User manual illustrations■ Training illustrations■ Marketing illustrations■ 3D illustrations & animations(Photo-realistic)■ 2D & 3D animationsUtility FilmsMultimedia Films (Marketing, Product functioning etc.) Isodraw, Photoshop, Tech Illustrator Direct illustration from 3D data(CAD, CATIA, ProEngineer, etc) 3D Via Composer (Dassault) CREO (PTC) Living Solids Adobe CSX SuiteTechnical Illustration and Multimedia
  9. 9. arvato Technical Information Spain Management of high translation volumes > 36 Mio words translated per year Advanced CAT systems Creation and update of translation memories andglossaries Reduction of translation times and costs Turnaround time and cost reduction in translations Translation into > 40 languages worldwide Main languages of European Union Central and Eastern Europe Asia Translators and proofreaders Native of the target language Technical knowledge in specific areasTechnical translationTranslation Memories, Glossaries, etc. (CAT tools)Analysis Quote /PlanningDTPProofreadingTranslationCustomerdelivery{tms} arvato
  10. 10. arvato Technical Information SpainOur E-Learning Online training documentation oriented to improve learningmaterials and reduce cost of classroom trainings High-quality and interactive contents with virtual simulationenvironment Didactic and pedagogic focus In accordance with SCORM Standard and UNE66181:2008Objectives Improve communication products and promotions Reduce time for incorporating new employees Improve the administration of training Reduce training costs Reduce employee turnover Increase productivity Increase sales Same quality training in many languagesE-Learning
  11. 11. arvato Technical Information SpainDiagnósisarvato Technical Information offers you: Development of complete Diagnosis Concepts(from Component Design to Tester recommendations) Fault Tree Development Programming of SW Tools (e.g. ODIS CREATOR) Guided Fault Finding (Expert Systems) Fault Isolation & Fault Correlation Procedures Trouble Shooting Manuals / AFI Electrical Diagrams, Wiring Diagrams, iSLPs,Component Locations, SchematicsPlanificación delproyecto yprocesosclaveConceptos desde elpunto de vista deITEstándard deentrada y salidade datosGestión técnicadel proyectoAnalisis delproceso actualA proper DIAGNOSIS CONCEPT and its flawlessimplementation are key factors for the optimization ofLife-Cycle-Cost of any complex technological item.
  12. 12. arvato Technical Information SpainIT ServicesOur IT Services: Advice and Consulting Automation MS Office process automation System processes automation(Data Exchange / interfaces / business adapters) Customized solutions development: Content Management Systems Portal Solutions & eShops Ticketing Systems Software Optimization: Functionality extension of existing software, requirementschanges and bux fixing Customized adaptations for your business Stylesheet Development and Publication Engine Optimization System configuration and maintenance We work in: Outsourcing / fixed-term project / bodylease
  13. 13. arvato Technical Information SpainBenefits for our clientsCost reduction Optimization of your TechPubs processes and cost Development and Translation cost of yourdocumentation Application of systematical processes forcontents creation, maintenance and distribution Bigger re-use of information and hencebetter usage of your resources After Sales Cost reduction: Reduction of claims,customer queries and product returns Objectives of 20% savings or more are usuallyachieved when cooperating with usSuccess in Salesand After-Sales Activities Publishing in the language of the customer Improvement of the company’s image,helping improve the sales figures‟As your partner, our goal is toimprove your processes in the bestpossible manner, while ensuring thatwe maintain your competitiveness.Hence, we create measurable addedvalue.”
  14. 14. arvato Technical Information Spainarvato technical information Spain»CORPORATE INFORMATION MANAGEMENTGran Vía SEAT s/n08760 Martorell | Barcelona | SpainTel: +34 93 774 19 73http://ti.arvato-cim.es/arvatotechnical information SpainWe convert your product into solution

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