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Documenting UX

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Presented by Xavier Roy - Bally Technologies at the STC India UX Learning session in Bangalore on Oct 23, 2010.

Presented by Xavier Roy - Bally Technologies at the STC India UX Learning session in Bangalore on Oct 23, 2010.

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    Documenting UX Documenting UX Presentation Transcript

    • DOCUMENTING USER EXPERIENCE STC INDIA UX SIG – Oct 23, 2010
    • About this presentation A primer on various deliverables associated with a UX project This presentation will not focus on creating the UX deliverables and what are the best tools to use.
    • And me… I'm a user assistance and user experience professional. I live and work in Chennai. I'm employed by Bally Technologies as a technical writer. LinkedIn: Xavier Roy Twitter: @Jax and @PaperArrow Website: http://xavierroy.com and http://paperarrow.com
    • UX Deliverables
    • Deliverables A deliverable is an artifact of the UX design process for the purpose of communicating the result to others. To make communication easier To stimulate creativity To capture decisions
    • Typical Deliverables
    • Types of Deliverables A typical UX process has various phases and each phase could have a single or multiple deliverables.
    • Personas
    • Personas
    • Personas
    • Scenarios
    • Scenarios “It's Friday afternoon and Joe is flying to Sydney. He doesn't have enough money for a taxi to the airport, and he's running late. He goes to the local ATM and identifies himself. He specifies that he wants $100 from his savings account. He'd like the money in $20 notes so that he can give the taxi driver the correct change. He doesn't want a printed receipt, as he doesn't bother keeping track of transactions in this account.”
    • Content Inventories
    • Content Inventories
    • Analytics
    • Analytics
    • Analytics
    • Concept Maps
    • Concept Maps
    • System Maps / Site Maps
    • System Maps / Site Maps
    • Process Flows
    • Process Flows
    • Wireframes
    • Wireframes
    • Wireframes
    • Storyboards
    • Storyboards
    • Storyboards
    • Prototypes
    • Prototypes
    • Prototypes
    • Style Guides
    • Style Guides
    • Style Guides
    • Interface Patterns
    • Interface Patterns
    • Interface Patterns
    • The Right Deliverable Audience. Who must you reach? Content. What is the message? Context. Where is the conversation? Process. When is the message? Problem. Why are you communicating?
    • Questions
    • Resources Communicating Design by Dan Brown User Experience Deliverables by Semantic Studios UX Deliverables: Expert's Choice by Lilia Manguy
    • Thank You Experience, in the end, cannot be captured in a deliverable.