Scrum Med02232011 V4
Upcoming SlideShare
Loading in...5
×
 

Scrum Med02232011 V4

on

  • 550 views

 

Statistics

Views

Total Views
550
Views on SlideShare
549
Embed Views
1

Actions

Likes
0
Downloads
13
Comments
0

1 Embed 1

http://www.linkedin.com 1

Accessibility

Categories

Upload Details

Uploaded via as Adobe PDF

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

Scrum Med02232011 V4 Scrum Med02232011 V4 Presentation Transcript

  • Delivering Product InnovationsUsing High Performance Teams – g gPeople and Project IssuesScrumMed 2011Munich,Munich GermanyFebruary 23, 2011 © Siemens AG 2011. All rights reserved.
  • Contents  Goals  Brief look on Siemens Healthcare  Business and product development challenges  Issues and solutions  Key takeaways  Further Information © Siemens AG 2011. All rights reserved.Page 2 Arnold Rudorfer, Siemens Healthcare Imaging & Therapy SYNGO
  • Contents  Goals  Brief look on Siemens Healthcare  Business and product development challenges  Issues and solutions  Key takeaways  Further Information © Siemens AG 2011. All rights reserved.Page 3 Arnold Rudorfer, Siemens Healthcare Imaging & Therapy SYNGO
  • Goals of this TalkWhatWh t we gonna t lk about t d … talk b t today Disc ss the e periences on Discuss experiences people- and project management issues in concurrent rapid development projects Share key practices and lessons learned to successfully deliver such projects on ti j t time, cost and t d quality © Siemens AG 2011. All rights reserved.Page 4 Arnold Rudorfer, Siemens Healthcare Imaging & Therapy SYNGO
  • Contents  Goals  Brief look on Siemens Healthcare  Business and product development challenges I Issues and solutions d l ti  Key takeaways  Further Information © Siemens AG 2011. All rights reserved.Page 5 Arnold Rudorfer, Siemens Healthcare Imaging & Therapy SYNGO
  • Siemens HealthcareTHE Integrated Healthcare Company I t t d H lth Cin-vivo diagnostics (imaging) X-Ray Computed Magnetic Molecular Ultrasound Oncology Tomography Resonance Imaging syngo.viain-vitro diagnostics (l b ti it di ti (laboratory systems) t )Immunodiagnostics Nucleid Acid Clinical Chemistry Hematology Urin Lab Automation Near Patient Testing Analysis Testing © Siemens AG 2011. All rights reserved.Page 6 Arnold Rudorfer, Siemens Healthcare Imaging & Therapy SYNGO
  • Siemens Healthcare Development of S l and Employee Numbers D l t f Sales d E l N b Sales S l according to region1) di t i Germany 9% Asia & Australia 17% Europe (without Germany) 31% 00 7 0.9 9 0.7 0.9 09 1.0 10 1.1 11 Employees according to region2) Germany Americas 23% 43% Europe Asia & Australia (without Germany) 17% 19% 9.7 11.4 11.3 Americas1) Basis: FY 2009 acc. To customer locations. 2) Figures worldwide as of Sept. 30, 2009 41% © Siemens AG 2011. All rights reserved. Page 7 Arnold Rudorfer, Siemens Healthcare Imaging & Therapy SYNGO
  • syngo The C t l I Th Central Image Hub In Healthcare W kfl H b I H lth Workflows More patient exams Sound diagnoses in less time* in less time* Efficient i Effi i t image Smooth and fast S th d f t creation, usage, collaboration archiving, and sharing*Results may vary. Data on file. syngo. It s all about you. It’s © Siemens AG 2011. All rights reserved. Page 8 Arnold Rudorfer, Siemens Healthcare Imaging & Therapy SYNGO
  • Example: syngo.mCT Oncology Whole O Wh l Oncology Workflow: Tumor Detection, Staging l W kfl T D t ti St i Automated Case Preparation Disease Oriented Disease-Oriented Reading Multi Modality Multi-Modality Access Automated bone and bloodpool  Preferred layout applied  Image fusion for CT, PET, and removal  Automated lesion segmentation MR images, etc. Automated sorting of images, etc.  Automatic loading of prior exams, etc.Courtesy of University Hospital of Munich-Grosshadern/ Munich, Germany © Siemens AG 2011. All rights reserved.syngo.mCT Oncology is cleared in theRudorfer, Siemens Healthcare Imaging & Therapy SYNGO Page 9 Arnold U.S. with syngo.PET&CT Oncology.
  • Business Unit SYNGO - Major Development SitesDistributed DDi t ib t d Development with B t T l t l t ith Best Talent SY Germany SY USA SY USA SY Hungary, Slovakia SY IndiaSY development sitesPartner development sites Siemens AG: ~48,100 employees worldwide*) , p y*) as of Sept. 30, 2009 Healthcare Sector: ~1,200 employees worldwide*) © Siemens AG 2011. All rights reserved.Page 10 Arnold Rudorfer, Siemens Healthcare Imaging & Therapy SYNGO
  • Contents Contents  Goals  Brief look on Siemens and Vector Healthcare  Project syngo.via Business and product development challenges  Business challenges Issues and solutions  Leantakeaways Key Requirements Engineering  Results Information Further and Summary  Further Information © Siemens AG 2011. All rights reserved.Page 11 Arnold Rudorfer, Siemens Healthcare Imaging & Therapy SYNGO
  • Business ChallengesCritical Care Facility: Facilit Fragmented information flows Growth of medical devices up by 52% (from 2000 to 2009) Competitive pressures to shorten time-to-market for development deployment IT systems are bought through RFP process; products need to satisfy special requirements © Siemens AG 2011. All rights reserved.Page 12 Arnold Rudorfer, Siemens Healthcare Imaging & Therapy SYNGO
  • Product DP d t Development Challenges l t Ch llDevelopmentDe elopment teams need to: to adhere to strict project delivery deadlines to meet sales opportunity provide user interface with adequate usability (critical unique selling proposition) envision novel product f t i i l d t features in collaboration with close involvement of end users deal with late requirements- and design changes Note: No actual patient data used in screen shot © Siemens AG 2011. All rights reserved.Page 13 Arnold Rudorfer, Siemens Healthcare Imaging & Therapy SYNGO
  • Project: Hospital Information System (HIS)Setting the ContextS tti th C t t … Project SummaryHIS: Provide automation ofadministrative- and clinicalworkflows (via EMR); goal isquality of care up and cost downProject data:Key technologies: JavaDevelopment team: ~ 40+ people3-6 weeks release cycle 3 6 ee s e ease cyc e10+ releases160K LOC, productivity: 50 LOCpper developer day p yPrototyped features criticallysupport sales process Note: No actual patient data used in screen shot © Siemens AG 2011. All rights reserved.Page 14 Arnold Rudorfer, Siemens Healthcare Imaging & Therapy SYNGO
  • Development Approach: Concurrent Prototyping © Siemens AG 2011. All rights reserved.Page 15 Arnold Rudorfer, Siemens Healthcare Imaging & Therapy SYNGO
  • Contents Contents  Goals  Brief look on Siemens and Vector Healthcare  Project syngo.via Business and product development challenges  Business challenges  Issues and solutions  Lean Requirements Engineering  Key takeaways  Results and Summary  Further Information  Further Information © Siemens AG 2011. All rights reserved.Page 16 Arnold Rudorfer, Siemens Healthcare Imaging & Therapy SYNGO
  • Issues and its Business Impact Issue Description Business Impact if Unresolved  No time for steep Deliver schedule cannot be met; loss of business ment learning curve opportunityPeople Managem  Keeping motivation,  Lowered productivity than needed avoid burn-out  Delivery schedule is missed  Adequate project  Non-aviailability of needed skills can lead to delays staffing ffi e  Multiple, bi-directional  Open loop communication leads to development communication line inefficiencies  New / mis-interpreted  Scope expansion risks not meeting the fixed date for requirements – scope the customer sales meeting ement management ect ProjeManage  Project expectation  Over-commitment potentially leads to trouble in management acceptance  Delivery schedule  If inprecisely defined scope is not tracked adequately, adherence dh target d t i i j t t date is in jeoparady d © Siemens AG 2011. All rights reserved. Page 17 Arnold Rudorfer, Siemens Healthcare Imaging & Therapy SYNGO
  • Issue 1: No Time for Steep Learning CurveKey measures:  Testing as entry point to build domain knowledge  Senior developer as mentor; 2 developers per workflow  T t i l on UI d t b Tutorials UI, database architecture  Participate in weekly technical p y updates and idea exchangesQuantitative data:  28 staff trained over ~6 month period  Effort spent by core team ~10% of working time © Siemens AG 2011. All rights reserved.Page 18 Arnold Rudorfer, Siemens Healthcare Imaging & Therapy SYNGO
  • Issue 2: Keeping Motivation, Avoid Burn-outKey measures:  Continuously taking pulse of teams, walk-in to stand-ups  Task rotation for staff  Assignment to tasks in areas of interest or expertise  Software process improvementsQuantitative data:  4 process improvement workshops carried out 10 to 15 out, improvements per workshop  Teams take charge to implement i l t © Siemens AG 2011. All rights reserved.Page 19 Arnold Rudorfer, Siemens Healthcare Imaging & Therapy SYNGO
  • Issue 3: Adequate Project StaffingKey measures:  Networking & referral in own organization  Establish partnership with global tech staffing agency  Hi „A“ players only Hire A“ l l  Staff performance reviewsQuantitative d tQ tit ti data:  10+ resumes reviewed, 15 telephone and in-person e ep o e a d pe so interviews  5 consultants engaged © Siemens AG 2011. All rights reserved.Page 20 Arnold Rudorfer, Siemens Healthcare Imaging & Therapy SYNGO
  • Issue 4: Multiple Communication LinesKey measures:  Define unambiguous, non- conflicting communication g channels  Single point of contact  Close proximity of all staff  Technologies: Blog, IM, WikiMeetings: Daily stand-up, brief hallway meetings Design reviews D i i © Siemens AG 2011. All rights reserved.Page 21 Arnold Rudorfer, Siemens Healthcare Imaging & Therapy SYNGO
  • Issue 5: New Requirements – Scope ManagementKey measures:  Use functioning prototype as boundary object resolving inconsistencies  Design reviews as soon as sample screens are available  Impact analysis, trade-off analysis (quality, scope)  Team re-assignmentsQuantitative data: 100+ tele conferences in design tele-conferences reviews, each ~ 1 to 4 hours 3 impact analysis of new requirements; twice no replanning possible © Siemens AG 2011. All rights reserved. Page 22 Arnold Rudorfer, Siemens Healthcare Imaging & Therapy SYNGO
  • Issue 6: Project Expectation ManagementKey measures:  24/7 availability of the prototype for user testing (online)  Fuzzy initial requirements and estimates, planning for the scope to grow  Frequent design reviews and explicit sign-offsQuantitative data: 1 complete re-planning of a project task – wasting 2 staff- weeks of effort for UI design, no impact on delivery © Siemens AG 2011. All rights reserved.Page 23 Arnold Rudorfer, Siemens Healthcare Imaging & Therapy SYNGO
  • Issue 7: Delivery Schedule AdherenceKey measures:  Miniature milestone project planning & tracking  Cross-interviews with developers on estimates I t Internal project meetings t l j t ti to synchronizeQuantitative data:  10 project plans with an average of 10 to 15 miniature milestones  30+ internal project leadership meeting © Siemens AG 2011. All rights reserved.Page 24 Arnold Rudorfer, Siemens Healthcare Imaging & Therapy SYNGO
  • Main Differences: Scrum vs. Concurrent Rapid Prototyping P t t i Classic Scrum Concurrent Rapid PrototypingFixed time-box (2 or 4 weeks) Variable time box (2 to 6 weeks), target date drivenAcceptance of fA f features at sprint review i i Continuous d i reviews as soon as a C i design i couple of workflow prototype are runnableRequirements defined and do not change Requirements are developed while the userduring time-boxd i ti b experience i d i is developed and th workflow l d d the kfl codedMultiple development artifacts (RE Single artifact specification (storyboard)specification,specification test specification UI specification,specification)Higher scalability (>> 30+ Scrum Teams) Valid for teams of up to 50+ staff (based on own experience)Broad mix of developers can be phased in Best developers are needed to hit the target date; no compromise on productivityDistributed development setup Co-location Co location of development teams only © Siemens AG 2011. All rights reserved. Page 25 Arnold Rudorfer, Siemens Healthcare Imaging & Therapy SYNGO
  • Contents Contents  Goals  Brief look on Siemens and Vector Healthcare  Project syngo.via Business and product development challenges  Business challenges Issues and solutions  Lean Requirements& Key takeaways Lessons Learned Engineering  Results Information Further and Summary  Further Information © Siemens AG 2011. All rights reserved.Page 26 Arnold Rudorfer, Siemens Healthcare Imaging & Therapy SYNGO
  • Lessons Learned People Management:  Multi-disciplinary development teams is a key to have the right skills mix needed at any given point in time (incl. the end user)  Use state of the art technologies (Blogs, IM, Wiki) to assure closed loop communication.  Staff performance evaluation: Assure that the right people with the right level of performance work together (for highest productivity)  Training and task rotation: Have developers pass through different phases in project Project Management:  Miniature milestones – intermediate targets to assure delivery for customer sales meeting  Design reviews – continuous feedback to assure acceptance of release © Siemens AG 2011. All rights reserved. Page 27 Arnold Rudorfer, Siemens Healthcare Imaging & Therapy SYNGO
  • Key Takeaways K T k Agile lean development practices requires a proactive staff Agile, management approach Communication technologies e.g. Blog, IM help to speed up knowledge sharing and capturing best practices Co-location is must for maintaining productivity Task rotation reduces learning curve for domain know-how build-up Management never participates in software process improvement workshops Team excellence is encouraged via fair, candid and continuous feedback Practitioners in industry need to more proactively share their people management practices in the software business © Siemens AG 2011. All rights reserved. Page 28 Arnold Rudorfer, Siemens Healthcare Imaging & Therapy SYNGO
  • ThankTh k you for your attention! f tt ti ! © Siemens AG 2011. All rights reserved.Page 29 Arnold Rudorfer, Siemens Healthcare Imaging & Therapy SYNGO
  • Contents  Goals  Brief look on Siemens and Vector Healthcare  Project syngo.via Business and product development challenges  Business challenges Issues and Solutions  Leantakeaways Key Requirements Engineering  Results and Summary Further Information  Further Information © Siemens AG 2011. All rights reserved.Page 30 Arnold Rudorfer, Siemens Healthcare Imaging & Therapy SYNGO
  • Further I f F th Information ti US Food & Drug Administration Design Control Guidance for Medical Device Manufacturers; March 11 1997 Administration, 11, US Food & Drug Administration, Quality System Regulation,; January 1, 1997, http://www.fda.org/cdrh/qsr/01qsreg.html Hwong B., Laurance D., Rudorfer A., Song X.: User-centered design and agile software development processes Presented at Identifying Gaps between Software Engineering and Design, and Boundary Objects to Bridge Them, a workshop held a the Computer Human Interaction (CHI) 2004 Conference. Vienna, Austria 2004-04 Gunaratne J, Hwong B., Nelson Ch., Rudorfer A: Using evolutionary prototypes to formalize product requirements, Presented at Bridging the Gaps II: Bridging the Gaps between Software Engineering and Human-Computer Interaction, a workshop held at 2004. Edinburgh, Scotland, 2004-05 p g , , Song X., Matos G., Hwong B., Rudorfer A., Nelson C.: S-RaP: A Concurrent Prototyping Process for Refining Workflow- Oriented Requirements 13th IEEE International Requirements Engineering Conference , Paris, France 2005-09 Xiping.Song, Beatrice.Hwong, Gilberto.Matos, Arnold.Rudorfer, Zhifang.Zhang: Towards Classifying Requirements for Computer-Aided Healthcare Workflows, IEEE Computer magazine 2008 Beatrice Hwong, Grace Tai, Rajanikanth Tanikella, Gergana Nikolova, Gilberto Matos, Christopher Nelson, Bradley Wehrwein, Arnold Rudorfer, Xiping Song, Monica McKenna: Quality Improvements from Using Agile Development Methods: Lessons Learned, http://www.51testing.com/ddimg/uploadsoft/20090120/AgileQualityAssurance.pdf, April 2007 Brian Berenbach, Daniel Paulish, Arnold Rudorfer, Juergen Kazmeier, Software Systems Requirements Engineering; Mc- Graw Hill 2009; http://www.mhprofessional.com/product.php?isbn=0071605479 Arnold Rudorfer, Christof Ebert: Lean Requirements Engineering in Medical Systems, MedConf 2010, Munich, Germany, October 14 2010; http://2010 medconf de/downloads/abstracts2010/T2 T3 V1 vector siemens pdf 14, http://2010.medconf.de/downloads/abstracts2010/T2_T3_V1_vector_siemens.pdf © Siemens AG 2011. All rights reserved. Page 31 Arnold Rudorfer, Siemens Healthcare Imaging & Therapy SYNGO
  • Arnold Rudorfer Director Software Initiative and Process Improvement Siemens Healthcare AG Hartmannstrasse 16 D-91052 Erlangen Phone: +49 9131 – 82 2299 Fax: +49 9131 – 84 8691 Mobile: +49 174 1537825 Email: arnold.rudorfer@siemens.com © Siemens AG 2011. All rights reserved.Page 32 Arnold Rudorfer, Siemens Healthcare Imaging & Therapy SYNGO