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Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
Artromick Mcm Manual for Hospital Computing Solutions
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Artromick Mcm Manual for Hospital Computing Solutions

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  • 1. Initi Mobile Computing MedServer ™ Product Manual Artromick International, Inc., 4800 Hilton Corporate Drive, Columbus, OH 43232
  • 2. Initi™ Mobile Computing MedServer by Artromick iii Copyright and Distribution Notice April 2006© Copyright 2006 ARTROMICK International, Inc. ALL RIGHTS RESERVED. Published 2006. Printed in the United States of America WARNING: ANY UNAUTHORIZED DUPLICATION OF THIS DOCUMENTATION SHALL BE AN INFRINGEMENT OF COPYRIGHT. Trade Secret Notice This documentation, the software it describes, and the information and know-how they contain constitute the proprietary, confidential and valuable trade secret information of Artromick International, Inc., its affiliated companies or its or their licensors, and may not be used for any unauthorized purpose, or disclosed to others without the prior written permission of the applicable Artromick International entity. This documentation and the software which it describes are licensed either “AS IS” or with a limited warranty, as set forth in the applicable license agreement. Other than any limited warranties provided, NO OTHER WARRANTY IS EXPRESSED AND NONE SHALL BE IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR USE OR FOR A PARTICULAR PURPOSE. The applicable Artromick International entity reserves the right to revise this publication from time to time and to make changes in the content hereof without the obligation to notify any person or entity of such revisions or changes. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies. Artromick and Initi are registered trademarks of Artromick International, Inc. Artromick International 4800 Hilton Corporate Drive Columbus, Ohio 43232 Phone: (614) 864-9966 April 2006 www.artromick.com
  • 3. Initi™ Mobile Computing MedServer by Artromick 1 Contents 1 Overview ....................................................................................................... 5 About the Initi Mobile Computing MedServer ............................................................. 5 Cart Features and Specifications ............................................................................... 6 Warnings and Cautions .............................................................................................. 8 Technical Support....................................................................................................... 9 About This Manual...................................................................................................... 9 Programming Table .................................................................................................. 10 2 Setting Up the Cart..................................................................................... 13 Overview................................................................................................................... 13 Removing Your Cart From the Shipping Materials................................................... 13 Transport and Storage.............................................................................................. 14 Setting Up Your Cart................................................................................................. 14 3 Using the Cart............................................................................................. 15 Overview................................................................................................................... 15 Outside of Cart.......................................................................................................... 15 Powering Up the Cart ............................................................................................... 18 Cart Startup Messages ............................................................................................. 19 Access Rights ........................................................................................................... 19 Accessing the Cart.................................................................................................... 20 Testing and Charging the Battery............................................................................. 23 Securing the Cart...................................................................................................... 25 Using the AutoLock Timer ........................................................................................ 26 Using the Override Code .......................................................................................... 27 Maintenance ............................................................................................................. 28 4 Programming the Cart Using the Cart Host Software............................. 29 Overview................................................................................................................... 29 Installing the Host Software ...................................................................................... 31 Accessing the Host Software.................................................................................... 32 Connecting the Host Software to the Cart ................................................................ 33 Recalling Events Using Host Software ..................................................................... 37 Accessing and Updating an Event Log File.............................................................. 40 Sorting Events .......................................................................................................... 40 Printing Log Files ...................................................................................................... 40 Managing Cart Settings ............................................................................................ 41 Creating and Modifying a Cart Settings File ............................................................. 42 Accessing and Modifying a Cart Settings File .......................................................... 45 Managing Cart Users................................................................................................ 46 April 2006 www.artromick.com
  • 4. Initi™ Mobile Computing MedServer by Artromick 2 Creating a New User File.......................................................................................... 47 Accessing and Modifying a User File ....................................................................... 50 Adding a User ........................................................................................................... 51 Adding a Group of Users .......................................................................................... 53 Deleting a User ......................................................................................................... 55 Sorting Users ............................................................................................................ 56 Printing User Files .................................................................................................... 56 Closing the Host Software Connection..................................................................... 57 5 Programming the Cart From the Keypad ................................................. 59 Overview................................................................................................................... 59 Entering Programming Mode.................................................................................... 60 Recalling Events ....................................................................................................... 61 Managing Cart Settings ............................................................................................ 63 Modifying Cart Settings............................................................................................. 64 Managing Cart Users................................................................................................ 70 Modifying General Access Code .............................................................................. 71 Adding a User ........................................................................................................... 72 Modifying User Profiles............................................................................................. 75 Deleting a User ......................................................................................................... 77 6 Troubleshooting ......................................................................................... 79 Overview................................................................................................................... 79 General Tips ............................................................................................................. 79 Troubleshooting Guide ............................................................................................. 80 7 Repair .......................................................................................................... 83 Overview................................................................................................................... 83 Replaceable Parts List.............................................................................................. 85 Replace 12 V Battery................................................................................................ 86 External Repairs ....................................................................................................... 88 Replace Casters ....................................................................................................... 88 Replace Static Chain ................................................................................................ 89 Replace the Keyboard Palm Rest ............................................................................ 89 Replace the Mouse or Keyboard .............................................................................. 90 Replace the Keyboard Drawer Mouse Tray ............................................................. 91 Replace the Keyboard Drawer Slides....................................................................... 92 Replace the Keypad Assembly With Substrate........................................................ 93 Replace the Bins....................................................................................................... 94 Replace the Computer and Pivot Mounts................................................................. 95 Replace the Power Cord Hanger.............................................................................. 96 April 2006 www.artromick.com
  • 5. Initi™ Mobile Computing MedServer by Artromick 3 Internal Access ......................................................................................................... 97 Remove the Back of the Cart ................................................................................... 97 Remove the Right or Left Rear Panel of the Cart..................................................... 99 Remove the Work Surface of the Cart.................................................................... 100 Remove the Right or Left Side Panel of the Cart ................................................... 101 Replace or Repair Internal Components ................................................................ 102 Replace the DC/DC Power PCB ............................................................................ 102 Replace the Communication PCB .......................................................................... 104 Replace the Main PCB ........................................................................................... 105 Replace the USB Hub............................................................................................. 106 Replace the Charger............................................................................................... 107 Replace the Power Cord......................................................................................... 108 Replace the Reset Switch ...................................................................................... 110 Replace the LCD PCB ............................................................................................ 111 Replace the Override Lock Assembly .................................................................... 112 Replace the Keypad Extension Wiring Harness..................................................... 113 Replace the LCD Assembly.................................................................................... 114 Replace the LCD Extension Wiring Harness.......................................................... 115 Replace the AutoLock Assembly............................................................................ 116 A Event Master List...................................................................................... 119 Event Codes ........................................................................................................... 119 B Setup Guides ............................................................................................ 121 Cart Settings ........................................................................................................... 121 C Warranty.................................................................................................... 123 Warranty Statement................................................................................................ 123 Index ............................................................................................................... 125 April 2006 www.artromick.com
  • 6. 1 Overview About the Initi Mobile Computing MedServer Introduction The Initi Mobile Computing MedServer by Artromick offers highly adaptable medication storage and the latest computer processing available. For streamlined nursing workflow, the cart features a compact footprint making it easy to maneuver at the point-of-care for bedside data and medication management. The motorized height adjustment of the cart positions the monitor and keyboard at the perfect height for comfortable use. So, whether standing at the bedside or recording data while seated, the cart is positioned to your preference. Best of all, the medication storage area is customized to your choice of patient bins and storage drawers that are available in an array of configurations. Initi Benefits The Initi Mobile Computing MedServer by Artromick offers the following benefits: • 8+ hours of cord-free mobile computing • Wireless remote security control • Improved workflow and accuracy • Safe and ergonomic design • Advanced medication security and control • Small footprint for easy maneuverability • Customized medication and supplies storage April 2006 www.artromick.com
  • 7. Initi™-Overview 6 Cart Features and Specifications The Initi Mobile Computing MedServer combines the latest cart design with proven mobile computing and point-of-care technology solutions. This section describes the features and specifications of the cart. Cart Features/Components • AutoLock™ Timer: The AutoLock timer monitors cart activity and is programmed to automatically secure the cart whenever the cart remains motionless for a preconfigured relock time interval of 0 to 99 minutes. • Easy-to-Edit Settings and Controls: The cart’s display screen shows messages, date and time settings, and easy-to-follow user instructions. • Event Recall Functionality: Authorized users can track cart activity, including user access and relocking events. • Flexible Access Methods: Depending on your security needs, users access the cart using an access code, an access card, or an access code and an access card. The cart may be configured to operate with a secondary access device such as a bar code reader, mag stripe reader, or proximity card reader. • Multiple User Access Roles: Users are assigned access based on job function. Users with “Admin” access can program and use the cart; users with “Normal” access can use the cart, but cannot program it. • Override Code Functionality: The Override Code is assigned to the cart and provides authorized users with a special means of access that bypasses alarms, timers, and relocking mechanisms. This function is typically used while the cart is being restocked by the pharmacy. • Rechargeable Battery: The rechargeable, sealed lead acid battery provides the extended run time required in demanding work environments. The battery works with an intelligent charging system for maximum battery life. • Reset Button: The Reset button enables you to restart the cart electronics in the event that the cart is not functioning properly. • Workspace: The organized and expansive workspace enhances workflow and efficiency. Optional Features: Optional features available include • Card Access Options: The card reader accessory provides primary or secondary levels of access. Three types of card readers are available. • Choice of Computer Platforms: Different computer platforms are available including an All-in-One (AIO) computer, AIO-style Thin Client, or a Thin Client with separate LCD display. The system can also accommodate a variety of laptop solutions. • Cart Host Software (Hard-wired): A software package that enables authorized users to easily program the cart and to retrieve event logs, user profiles, and cart settings. • Remote Management System (Wireless): The RMS combines a wireless interface with a software application, which enables authorized users to easily program the cart and to retrieve event logs, user profiles, and cart settings. • Second Charger: A second charger can be added to significantly reduce battery charge time. April 2006 www.artromick.com
  • 8. Initi™-Overview 7 Configuration The following graphic and list show the features in an All-in-One configuration: Power Conditioning System • Input Voltage: Factory configurable for 115 VAC (range 90–130 VAC) or 230 VAC (range 180–260 VAC) • Charger: 5 amp Constant Current Charger eliminates overcharge potential • Output Voltage: 15 VDC @ 5 amps maximum • Battery Type: 44 amp-hour sealed lead acid for extended run times • Short-Circuit 15 amp DC breaker • Status Indicator: Battery status on LCD display • Approvals: FCC Class A, Part 15 Approval Base Cart • Base Dimensions: 16" x 19.5" • Work Surface Area: 18" x 13" with integrated forward-facing handles • Work Surface Height: 31"–42" • Workstation Height (including Monitor): 53"–64" • Weight: <180 lb • Construction: Formed steel, aluminum, high-density polymer work surface • Finish: Powder coat • Wheels: 2 swivel casters, 2 locking casters April 2006 www.artromick.com
  • 9. Initi™-Overview 8 Environmental Conditions • Operating Temperature: 15–35°C (60–95°F) • Operating Humidity: 30–80% non-condensing • Shipping and Storage Temperature: -29–60°C (-20–140°F) • Shipping and Storage Humidity: 10-95% non-condensing Computer and Display Support • Mounting: The cart is factory-equipped for mounting the selected computing technology solution. • Power: The cart is factory-equipped with the appropriate voltage and DC power cable to operate the selected computing technology solution. Warning: Do not attempt to substitute a different computer, since power requirements vary. Substituting a different computer can cause damage to the computer and the cart. Please consult Artromick Technical Support when replacing the computer with a different model. • Computing Specifications: For specifications, refer to the computer manufacturer’s manual. Warnings and Cautions Read and follow these warnings and cautions when using or maintaining your cart to reduce risk of damage or injury. • Do not open the battery power system or the computer. This may cause injury or death if opened by unauthorized personnel. If your cart is not working properly, contact Artromick International, Inc. for assistance. • Do not use your cart near water. If your cart becomes wet, unplug it immediately, wipe off any excess liquid, and allow it to dry before using again. • Do not immerse your cart in water. This is an electrical hazard and can cause damage to your cart, as well as cause injury to you. • Keep the cart in a well-ventilated area. • Avoid using an electrical extension cord with your cart. If you must use an extension cord, make sure that it is rated for your cart power capacity. • Do not use a flammable cleaner when cleaning your cart. Using a flammable cleaner can result in fire or explosion. • Do not leave children unattended around the cart to prevent injury or death. • Do not lean on the keyboard tray or use it as a support. Applying excessive weight to the tray could result in damage to the cart or personal injury. • Limit the weight in the small bins to 2 lb and the large storage drawer to 15 lb. Avoid opening more than one bin/drawer at a time to avoid the possibility of tipping the cart. April 2006 www.artromick.com
  • 10. Initi™-Overview 9 Technical Support Artromick Technical Support is available 24 hours a day, seven days a week at 800-848-6462 When you call, please have the following information available: • Model—Initi MedServer • Serial Number (found on the rear panel). • Computer Type • Computer Serial Number • Software Version About This Manual Introduction This manual is divided into the following chapters/appendices: • Overview: This chapter applies to all users. It contains overview information about the cart, its features, warnings, cautions, and technical support. It also describes type conventions used throughout the document and terms you must understand to interact with the cart. • Setting Up the Cart: This chapter applies to installers. It describes removing your cart from the shipping materials, transport and storage, and setting up your cart, various access methods, how to test the cart’s battery, how to secure the cart, and how to use the Override Code to restock the cart. This chapter also describes how to use some of the cart’s optional features. • Using the Cart: This chapter applies to all users. It describes the different parts of the cart and the tasks associated with your everyday use of the cart. • Programming the Cart Using the Cart Host Software: This chapter applies to cart administrators with models that use the Cart Host software. It describes how to use the cart host software to recall events; to add, delete, and edit user access profiles; and to edit the cart’s settings. • Programming the Cart From the Keypad: This chapter applies to cart administrators with all models. It describes how to use the cart to recall events; to add, delete, and edit user access profiles; and to edit the cart’s settings. • Troubleshooting: This chapter applies to users who perform troubleshooting and maintenance functions. • Repair: This chapter applies to users who perform troubleshooting and maintenance functions. It describes how to replace parts that are field replaceable. • Appendix A: Event Master List: This appendix applies to cart administrators. It provides a detailed description of event-related codes that display on the cart’s liquid crystal display (LCD) or in the cart host software with regard to the cart’s audit tracking system. • Appendix B: Setup Guides: This appendix applies to cart administrators. It provides a list of cart and user settings, the default value for the setting, setting options, and whether the setting can be changed using the cart’s keypad. • Appendix C: Warranty: This appendix applies to users who handle warranty issues. April 2006 www.artromick.com
  • 11. Initi™-Overview 10 Programming Table How you program the cart depends on the type of cart you have. Cart-Based Standard Host-Based Remote Management You can program the cart and The Cart Host software detailed in The Remote Management review the event log using the Programming the Cart Using the software (RMS) must be used for cart’s keypad. Cart Host Software is the all programming. The RMS is (See Programming the Cart recommended way to program the described in a separate manual. From the Keypad.) cart and review the event log. You can use the RMS to review the event log. Note: You can also use the cart’s keypad to program the cart Note: You can also use the and review the event log. cart’s keypad to review (See Programming the Cart the event log. (See From the Keypad.) Programming the Cart From the Keypad, Caution: Using a combination of “Recalling Events.”) programming methods could cause the Cart Host database to lose sync with the cart. Documentation Conventions The different type styles used in this document to indicate elements of the cart are described below. • BOLD UPPERCASE LETTERS—Indicates a message that displays in the cart’s LCD in all uppercase letters. • Bold Type—Indicates o A selection that you are instructed to make or clear by pressing the appropriate number or button on the cart’s keypad o A selection that you are instructed to make or clear when you are working with the Cart Host software o Variable text displayed in the cart’s LCD. • Italics—Used for emphasis or to cross reference topics that contain additional information. April 2006 www.artromick.com
  • 12. Initi™-Overview 11 Terms and Definitions General terms used in this document are described below. • Access Card—An optional card-swipe feature that can be used as an additional security requirement or as the primary cart access method. In this manual, if the cart has been configured to operate with a bar code reader, mag stripe reader, proximity card reader, or other type of secondary access device, the access procedure is the same as the access card. • Access Code—A four- to six-digit personal identification number (PIN) that provides cart access. The access code can be General (one access code per cart) or Specific (one access code per authorized user or group of users). • Cart Host Software—The Artromick Host software package that enables authorized users to program the cart and to retrieve events, user profiles, and cart settings from the cart. • Cart Settings File—A file that is used with the Cart Host software. This file contains information about cart settings. • LCD—Liquid Crystal Display. The display screen at the back of the work surface that shows messages, date and time settings, and user instructions. • Log File—A file that is used with the Cart Host software. This file contains information about events that occurred on the cart. This file can be saved but not modified. • Master Code—A numeric code that enables an authorized administrator to program the cart or recall events. • Override Code—A code assigned to the cart that bypasses alarms, timers, and relocking mechanisms. • Programming Mode—This mode enables an administrator to edit user access, edit cart settings, or recall events. • Read Cart—The Read Cart button displays in the Cart Host software user interface on the user file, cart settings file, or log file. This button enables an administrator to retrieve events, user profiles, and settings from the cart. • Recall Events—A cart feature that enables an administrator to track cart activity, including user access and relocking activity. • User #—A unique number that identifies the person using the cart. Unlike an access code, a User # cannot be modified after it is accepted. • User File—A file that is used with the Cart Host software. This file contains user profile information and can be modified. • Write Cart—The Write Cart button displays in the Cart Host software user interface on the user file and the cart settings file. This button enables an administrator to apply settings changes to the cart that were made while using the Cart Host software. April 2006 www.artromick.com
  • 13. 2 Setting Up the Cart Overview Introduction The procedures in this chapter explain the tasks associated with unpacking and setting up your cart: • Removing your cart from the shipping materials • Transporting and storing your cart • Setting up your cart Removing Your Cart From the Shipping Materials Procedure When your cart arrives, complete the following procedure to inspect the cart and remove the cart from the packaging. 1. Read this chapter before unpacking the cart. 2. Check the shipping container for any damage (holes or crushed top). 3. Remove the straps from around the container. 4. Open the top of the container to inspect the product. 5. Lift the container from the shipping pallet and over the product. 6. Remove the plastic protective cover from the product. 7. With assistance, lift the cart from the packaging riser. Hold the cart by the base and support the sides as you lift it. Warning: The product is heavy. Do not lift the product from the packaging riser without assistance. Use proper lifting techniques when lifting heavy objects. 8. Inspect the cart again for shipping damage. Note: Some models may be shipped in more than one container. If so, follow the applicable steps for each container. Contact Artromick Technical Support if you identify any damage. April 2006 www.artromick.com
  • 14. Initi™-Setting Up the Cart 14 Transport and Storage General The following list of general information must be followed to ensure proper operation of your cart: • You must charge the batteries within 30 days of the shipping date. • Do not expose the cart to liquid or temperatures outside of -29–60°C (-20–140°F) or humidity outside of 10–95% RH non-condensing. • Do not transport, set, or store the cart outdoors where it can be exposed to weather. Long-Term Unit Storage You must charge the batteries at least once every 30 days or as needed. Improper care may cause damage to the power system. For more information, contact Artromick Technical Support. Setting Up Your Cart Initial Setup Procedure To set up your cart, complete the following procedure: 1. Install the computer on the cart using the instruction sheet shipped with the cart. 2. Plug the AC cord into a wall outlet to charge the battery properly before programming or deploying the cart to the facility floor. April 2006 www.artromick.com
  • 15. 3 Using the Cart Overview Introduction The procedures in this chapter explain different parts of the cart and the tasks associated with your everyday use of the cart. This chapter contains the following topics: • Outside of Cart • Powering Up the Cart • Cart Startup Messages • Access Rights • Accessing the Cart • Testing and Charging the Battery • Securing the Cart • Using the AutoLock Timer • Using the Override Code • Maintenance Outside of Cart Power Cord This cart is supplied with a hospital-grade power cord and is to be plugged into a hospital-grade receptacle. Grounding reliability can only be achieved when the equipment is plugged into such a receptacle. To remove AC power from this unit, unplug the cart from the outlet. Warning: If the grounding of the AC receptacle is compromised, do not insert the AC plug into the receptacle. Warning: If the hospital-grade cord is damaged, do not use the cord. Call Artromick International, Inc. to order a replacement cord. April 2006 www.artromick.com
  • 16. Initi™-Using the Cart 16 Keypad Buttons and Functions This section describes the parts and functions of the cart keypad. The following diagram illustrates the keypad. Cart Keypad • Numbered Keypad—This keypad enables you to enter access codes and to accept or change cart settings. Some number keys also enable you to scroll when you are working in Recall Events mode: o Use 5 and 8 on the keypad to scroll forward or backward, respectively, through the events in the subgroup one event at a time. o Use 2 and 0 on the keypad to scroll forward or backward through five events at a time • Battery—This button enables you to test and display the amount of charge left in the cart’s battery. • Clear—This button works like a backspace key on a computer keyboard. This button also resets the AutoLock timer. • Secure—This button secures the cart’s locking system. • Function/ESC—This button is recommended for administrator use only. It serves two purposes: o Function: Enables an administrator to enter Programming mode, from which the administrator can program the cart or use the cart’s audit tracking feature. This button also enables a user with Override rights to enter Override mode. o ESC: In Programming mode, an administrator can use ESC to exit out of lists and subgroups. • Cart Up and Down Keys ( )—Use these keys to move the cart up and down to a convenient height for you to use. Press and hold the desired key until the cart is at the desired height. Release the key to stop the cart motion. Note: If the battery is at 0%, you cannot move the cart up or down until the power cord is plugged in. April 2006 www.artromick.com
  • 17. Initi™-Using the Cart 17 Cart Height Adjusted Back of the Cart This section describes the parts and functions located at the rear of the cart. Power Switch—Located at the lower right side of the cart. When seen from the back, this on/off switch enables you to turn the cart and monitor on and off. Note: You can recharge the battery with the power switch in either the on or off position. Cart Reset Button—Enables you to restart the cart by resetting it, in the event that the cart is not functioning properly. Key—Enables you to access the drawers in the event of an electronic malfunction. To use this mechanical override, press the key in and turn it clockwise. Communication Port 1—Enables you to use a null modem cable to connect your personal computer to the cart for use with optional host software. April 2006 www.artromick.com
  • 18. Initi™-Using the Cart 18 Powering Up the Cart When you wish to use the cart, turn on the power switch located at the lower right of the back of the cart. To turn on the computer or make adjustments to the display, refer to the manufacturer’s manual. Note: Select computer solutions provide the ability to blank the screen for privacy. Refer to the manufacturer’s manual. April 2006 www.artromick.com
  • 19. Initi™-Using the Cart 19 Cart Startup Messages Upon powering up or resetting the cart, the cart will display three messages on the LCD at the back of the work surface: 1. Initi MCMCart # cart number cartname 2. HW: vhardwareversion# FW: vfirmwareversion# Serial: cartserialnumber 3. Access Control Software: Remote or Standard The cart will be ready to use in about 12 seconds. Note: If the Escape key is pressed immediately following a battery key press, the LCD will display the three startup screens shown above. Access Rights Cart User Types and Responsibilities Cart users are assigned access privileges based on job function. User types include: • Admin: This user can perform all programming or event recall functions. This user can access all areas of the cart and is responsible for adding new cart users, modifying cart user profiles, and recalling events. • Normal: This user (typically a nurse) can access some areas of the cart based on privileges the administrator assigns. In addition, if authorized by the administrator, the user can change the user’s own access codes. This user is responsible for dispensing medication and then securing the cart. Override Rights Administrators can assign override rights to each user type. Override rights grant users the use of a special Override code that is assigned to the cart. The Override code bypasses the cart’s alarms, timers, and relocking mechanisms and is typically used while the cart is being restocked by the pharmacy. Pre-Configured Settings The cart is designed to accommodate the various needs and responsibilities of the people who use it. When your cart was initially purchased, Artromick may have programmed it to include settings and user access profiles according to your organization’s specific requests. After delivery, a cart administrator can edit the cart’s settings and user access profiles as needed. See Programming the Cart Using the Cart Host Software, Programming the Cart From the Keypad, or Setup Guides for more information. April 2006 www.artromick.com
  • 20. Initi™-Using the Cart 20 Accessing the Cart Introduction The cart may be configured to use an access card as a primary or secondary cart access method. At startup, depending on your cart configuration, you will access the cart in one or more of the following ways: • Access Code Only—Enter a pre-set user access code. • Access Card Only—Swipe your card. • Access Code and Access Card—Enter a pre-set user access code and swipe your card. A description of each access method follows. Note: In this manual, if the cart has been configured to operate with a bar code reader, mag stripe reader, proximity card reader, or other type of secondary access device, the access procedure is the same as the access card. Accessing With Access Code Only Note: You need a valid access code. If you do not have the necessary access code, contact your cart administrator. Typically this access code is four digits but may be five or six digits when managing the cart remotely. 1. Using the keypad, enter your access code. Should you make an error, the Clear key works like a backspace key to delete the incorrect digit. Then enter the correct number. As you type the code, the LCD displays asterisks for each number. Also, if your KEY BEEP cart setting is set to ON, you’ll hear a beep after each number that you press. Note: The cart administrator is responsible for setting the KEY BEEP cart setting. 2. If you enter the correct code, the LCD displays the following message: HELLO! Username Note: Username will appear blank if the cart has been set to have a General access code or is used in cart-based mode (programmed from the keypad). The cart unlocks and starts the AutoLock timer. The LCD displays the following message: ACCESS ALLOWED TIME DATE • If you do not see the access message, reenter the code. See the section on Problems Accessing the Cart that follows if you are unsuccessful. 3. You can now access the cart. April 2006 www.artromick.com
  • 21. Initi™-Using the Cart 21 Accessing With Access Card Only You need a programmed user access card. If you do not have the necessary card, contact your cart administrator. If you have been issued a card with a bar code, or mag stripe, or a proximity card or other secondary access device to provide access to the cart, follow the instructions for the access card. 1. Press Clear. The LCD displays the following message: PLEASE SWIPE CARD 2. Swipe your user access card. 3. If the card swipe registers correctly, the LCD displays the following welcome message: HELLO! username Note: Username will appear blank if the cart has been set to have a General access code or is used in cart-based mode (programmed from the keypad). The cart unlocks and starts the AutoLock timer. The LCD displays the following message: ACCESS ALLOWED TIME DATE • If you do not see the access message, re-swipe the code. See the section on Problems Accessing the Cart that follows, if you are unsuccessful. 4. You can now access the cart. Accessing With Code and Access Card You need both a valid access code and a programmed user access card. If you do not have the necessary access code and card, contact your cart administrator. 1. Using the keypad, enter your access code. Should you make an error, use the Clear key like a backspace key to delete the incorrect digit. Then enter the correct number. As you type the code, the LCD displays asterisks for each number. Also, if your KEY BEEP cart setting is set to ON, you’ll hear a beep after each number that you press. Note: The cart administrator is responsible for setting the KEY BEEP cart setting. 2. If you enter the correct code, the LCD displays the following message: PLEASE SWIPE CARD Go to the next step. • If you do not see the access message, reenter the code. See the section on Problems Accessing the Cart that follows, if you are unsuccessful. 3. Swipe your user access card. 4. If the card swipe registers correctly, the LCD displays the following welcome message: HELLO! username Note: Username will appear blank if the cart has been set to have a General access code or is used in cart-based mode (programmed from the keypad). The cart unlocks and starts the AutoLock timer. The LCD displays the following message: ACCESS ALLOWED TIME DATE April 2006 www.artromick.com
  • 22. Initi™-Using the Cart 22 • If you do not see the access message, re-swipe the card. See the section on Problems Accessing the Cart that follows, if you are unsuccessful. 5. You can now access the cart. Problems Accessing the Cart For security purposes, the cart limits the time period in which you may attempt to enter the correct access code and valid access card. When you exceed the time interval, the cart: • Reverts to idle mode • Secures the cart The following describes the process that starts when a user enters an invalid access code, uses an invalid access card, or enters an invalid override code. 1. The first time you enter an incorrect code or swipe an invalid card, the cart alarm beeps once and displays the following message: INCORRECT CODE PLEASE RE-ENTER CODE or INVALID CARD PLEASE RE-SWIPE CARD 2. After five seconds, if you do not enter any code or swipe a card, the LCD display clears as the system reverts to idle mode. You or another user may then make a second attempt. 3. At second attempt, if you enter a code or swipe the card and: • If the code was correct or the swiped card was valid, you can continue with the next step in the appropriate procedure for your cart configuration. • If the code was incorrect or the swiped card was invalid, the cart’s alarm beeps twice and displays the following message: INCORRECT CODE PLEASE RE-ENTER CODE IF INCORRECT ALARM WILL SOUND or INVALID CARD PLEASE RE-SWIPE CARD IF INVALID ALARM WILL SOUND 4. After five seconds, if you do not enter any code or swipe a card, the LCD display clears as the system reverts to idle mode. You or another user may then make a third attempt. • At the third unsuccessful attempt, the cart alarm beeps continuously for one minute or until you enter a correct access code or swipe a valid card and displays the following message: INCORRECT CODE PLEASE RE-ENTER CODE or INVALID CARD PLEASE RE-SWIPE CARD April 2006 www.artromick.com
  • 23. Initi™-Using the Cart 23 5. At the fourth attempt, if you enter a code or swipe the card within the one-minute beeping period and: • If the code was correct or swiped card was valid, the alarm stops and you can continue with the next step in the appropriate procedure for your cart configuration. • If the code was incorrect or the swiped card was invalid, the LCD re-displays the message in step 4 and resets the one-minute alarm. The alarm continues beeping until one minute transpires after your last incorrect attempt. After one minute the cart reverts to idle mode. Testing and Charging the Battery Introduction Periodically test the cart’s battery to ensure that the cart has enough power to operate. Note: Do not use the cart when the battery’s charge is low. The rechargeable, sealed lead acid battery provides the extended run time required in demanding work environments. The battery works with an intelligent charging system for maximum battery life. Testing the Battery Complete the following procedure to test the battery. 1. Press Battery. Battery Initi Keypad LCD Display 2. The system responds with either: • BATTERY LEVEL xx%: Indicates that the battery’s charge is sufficient to operate the cart. • BATTERY IS CHARGING. The battery is recharging. Low Battery Alerts The cart is capable of monitoring the battery status in increments of 5%. The cart will also monitor if the battery is being charged or discharged. When the battery capacity is reduced to 15%, the cart will beep four times and the LCD will display the following message: BATTERY LEVEL 15% 5V UNAVAILABLE The 5 Volt auxiliary power is turned off in this state. When the battery capacity is reduced to 10%, the cart will beep four times and the LCD will display the following message: April 2006 www.artromick.com
  • 24. Initi™-Using the Cart 24 BATTERY LEVEL 10% CPU UNAVAILABLE The power to the computer is turned off in this state. When the battery capacity is reduced to 5%, the cart will beep four times and the LCD will display the following message: BATTERY LEVEL 5% PLEASE CHARGE When the battery capacity is reduced to 0%, the cart will beep four times and the LCD will display the following message: BATTERY LEVEL 0% PLEASE CHARGE At 0%, all functions are locked out until the charger is plugged back in. If a key is pressed, the LCD will display the 0% message. Charging the Battery If the LCD displays a PLEASE CHARGE message, you must recharge the battery. To recharge the battery, plug the spiral power cord into an AC outlet. When the battery is charging and the cart is in the secured state, the cart will display the message: CHARGING The cart functions can be used normally during charging. Note: It is recommended that the monitor/computer be turned off while charging the cart’s battery. Caution: Use caution when attempting to move the cart while it is charging to prevent pulling the AC plug from the wall socket. If the cart is moved while the AC power is plugged in, the cart LCD will display the following: BATTERY IS CHARGING UNPLUG BEFORE MOVING Note: This warning will only be displayed if the cart is in the secured state. Lithium Ion Battery (Optional) If you have an AIO computer, it may be equipped with a lithium ion battery that serves as a backup to the computer memory. This battery will recharge itself from the main cart battery. This battery cannot be replaced in the field. Contact Artromick to replace the lithium ion battery. April 2006 www.artromick.com
  • 25. Initi™-Using the Cart 25 Securing the Cart Introduction As a cart user, it is extremely important that you secure the cart after each use. Securing the cart prevents unauthorized access. Typically you will secure the cart by pressing the Secure key after each use, depending on the security needs of your facility. In addition, the cart’s Auto Secure setting automatically secures the cart after a pre-defined length of time. Securing the Cart With the Keypad Complete this procedure to secure the cart using the keypad. 1. Close all drawers. 2. Press Secure. The drawers lock and the LCD displays the following message: CART SECURED TIME DATE Note: If a drawer is open, the cart will beep and the display will read: BIN OR DRAWER OPEN Once you close the drawer, the cart is secured and the message disappears. April 2006 www.artromick.com
  • 26. Initi™-Using the Cart 26 Using the AutoLock Timer Introduction When your cart is not in use, it is in idle mode. Once you have unlocked the cart, it automatically starts its AutoLock timer. The timer monitors cart activity and is programmed to automatically secure the cart and revert to idle mode whenever the cart remains motionless for a preconfigured relock time interval of 0 to 99 minutes. The cart administrator sets the AutoLock time interval using the Auto Secure setting. The default setting is five minutes. See Modifying Cart Settings for more information. Once the cart auto-secures, you must follow the appropriate cart access instructions for your configuration to access it. AutoLock Activity The cart has two functions related to the AutoLock timer: • If the Motion Detector cart setting is not set to Off and the cart is moved, the AutoLock timer resets and the LCD displays the following message for five seconds: CART MOVED TIMER RESET If the Clear key is pressed, the timer resets. Note: The cart administrator sets the sensitivity of the motion detector. • Each time the preset relock time interval elapses, the cart initiates the relock process. Relock Process The following describes the relock process: 1. When the cart has been inactive for the configured relock time interval, the cart beeps twice and displays the following message: CART WILL AUTO SECURE IN 10 SECONDS To reset the relock time interval, use or move the cart or press any key. The LCD displays the following message: ACCESS ALLOWED TIME DATE The LCD shows the 10-second countdown by changing the display every two seconds 2. When the countdown elapses, the cart relock alarm beeps four times, locks, and displays the following message: CART SECURED 3. The cart reverts to idle mode. April 2006 www.artromick.com
  • 27. Initi™-Using the Cart 27 Using the Override Code Introduction Administrators can assign override rights, which grant users the use of a special Override code assigned to the cart. The Override code bypasses the cart’s alarms, timers, and relocking mechanisms and is typically used while the cart is being restocked by the pharmacy. Procedure Complete the following procedure to use the Override code. 1. Access the cart as described earlier. 2. Press Function and the following message displays: ENTER CART OVERRIDE MODE? 1-YES, 2-NO Note: If override rights are not assigned, the LCD displays one of the following messages: EDIT PERSONAL INFO? or NO PERSONAL EDITING ALLOWED 3. If override rights have been assigned, press 1 (YES). The LCD displays the following message: PLEASE ENTER OVERRIDE CODE 4. Enter your Override code and the following message displays: OVRRD ACCESS ALLOWED Time Date Note: If you do not have a valid override code, contact your administrator. 5. Restock the cart. 6. Close all drawers. 7. Press SECURE Warning: Failure to secure the cart could allow unauthorized access since alarms and Auto Secure features are disabled in Override mode. April 2006 www.artromick.com
  • 28. Initi™-Using the Cart 28 Maintenance Cleaning Guidelines Follow these guidelines when cleaning your cart: • Verify that your cart is unplugged from the wall outlet before cleaning. • Use a soft, clean cloth to clean the cart. • Use a cleaner of 80% denatured alcohol and 20% water. Warning: Do not use the following chemicals to clean your cart: Acetone, Mineral Spirits, Abrasive Cleansers, Paint Thinner or any other harsh or toxic chemicals. • Allow your cart to dry completely before plugging the power cord into a wall outlet. Maintain your cart routinely to ensure proper function and performance. April 2006 www.artromick.com
  • 29. 4 Programming the Cart Using the Cart Host Software Overview Introduction This chapter explains • System requirements and basic information • Installing the host software • Accessing the host software • Connecting the host software to the cart • Recalling events using host software • Managing cart settings • Managing cart users • Closing the Host Software Connection The cart host software enables administrators to read information from the cart and to program the cart. The benefits of using the Cart Host software include: • The ability to specify the names of users • Increased speed in performing tasks, such as adding users • Ability to print user lists and event histories April 2006 www.artromick.com
  • 30. Initi™-Programming the Cart Using the Cart Host Software 30 After the software is installed and set up, administrators can connect to the cart to retrieve user settings, cart settings, and event data. Administrators can also use the software to modify, add, or delete users and cart settings and then apply (write) any data changes to the cart. Note: Although using the Cart Host software is the recommended method, you can also program the cart from the cart’s keypad. For more information, see the chapter Programming the Cart From the Keypad, which follows. Caution: Changing cart settings from the cart’s keypad could cause the Cart Host software’s database to be out of sync. System Requirements In order to install and run the Cart Host software, your PC or laptop must be equipped with the following minimum requirements: • Pentium Class processor • 128 MB RAM • 10 MB usable HDD space • VGA video • Microsoft Windows XP or later • Available Serial (COM) port Event, User, and Cart Setting Files The Cart Host software uses three types of files to manage the cart’s data. The types of files are: • Event Log File: An event log file (*.log) is a read-only file that contains up to 4,000 events that occurred on the cart. • User File: A user file (*.usr) contains user profile and access information. • Cart Settings File: A cart settings file (*.crt) contains all of the settings on the cart. Read Cart and Write Cart Functionality The Cart Host software’s Read Cart functionality enables you to retrieve events, user profiles, and settings from the cart. You can save the data that you retrieve in log files, user files, or cart setting files, which you can access using the Cart Host software. The Write Cart functionality enables you to apply changes that you make to a user file or a cart settings file to the cart. The Write Cart functionality is not applicable to log files, which are view-only lists of events that occurred on the cart. Use of the Read Cart and Write Cart functionality enables you to view the cart’s current data and to ensure that the data stored by the Cart Host software and the data stored on the cart remain in sync. Arranging Open Files The Cart Host software’s Cascade feature enables you to arrange open files in a tiered order for easier viewing. To use the Cascade feature, select Cascade from the Windows menu. April 2006 www.artromick.com
  • 31. Initi™-Programming the Cart Using the Cart Host Software 31 Installing the Host Software Procedure This procedure explains how to install the Artromick Host software on your PC (the Host). Complete the entire following procedure on your PC or laptop. Note: Do NOT confuse references to your PC or laptop with the computer on the cart. Note: Depending on the current version of your operating system, the Setup wizard may prompt you to upgrade your software. Click Yes, and the Artromick Cart Host software program performs this operation. 1. Close all open applications. 2. Insert the Cart Host CD into your PC or laptop’s CD-ROM drive. 3. On the Windows taskbar, click Start. 4. Click Run. The Run dialog box displays. Run Dialog Box 5. Type the following: D:setup.exe Note: If your CD-ROM is not located on the D drive, substitute the appropriate drive letter. 6. Press OK. The Setup wizard begins to copy files and then displays a prompt recommending that you close applications that may be running. 7. Click OK. The Setup wizard displays a destination directory dialog box. 8. Do you want to install the Artromick Cart Host software to the specified destination directory? Note: The default directory location is: C:Program FilesArtromick • If yes, click the button that contains a computer image. • If no, o Click Change Directory. o Type or navigate to the desired path location. o Click OK. April 2006 www.artromick.com
  • 32. Initi™-Programming the Cart Using the Cart Host Software 32 9. Installation begins. The Setup wizard displays a Choose Program Group dialog box with the following message: Do you want to use the default Program Group? Note: The default Program Group is Artromick. • If yes, click Continue. • If no, o Type the name of the Program Group that you want to use. o Click Continue The Setup wizard begins installing Data Access components. After installation is complete, the Setup wizard displays a message indicating that setup was successful. 10. Click OK. Accessing the Host Software Procedure Complete the following procedure on your PC or laptop to access the Cart Host software. 1. On the Windows taskbar, click Start. 2. Did you install the Cart Host software in the default destination directory? Note: The default directory location is: C:Program FilesArtromick • If yes, o Point to Programs. o Point to Artromick. o Point to Artromick Standard Host. • If no, o Depending on your operating system, use Windows Explorer to navigate to the Artromick directory location you selected. o Double-click to open the directory. o Double-click to open the Artromick folder. o Double-click Artromick Standard.exe. 3. The Cart Host software opens. April 2006 www.artromick.com
  • 33. Initi™-Programming the Cart Using the Cart Host Software 33 Connecting the Host Software to the Cart Introduction Before you can use the Cart Host software, you must enable the cart to communicate with the Cart Host software on your PC or laptop. The stages that you must complete in order to complete this connection are listed below. The details for performing each step are described later. 1. Prepare the cart for connection by opening a Host link on the cart. 2. Physically connect your PC or laptop to the cart using the null modem serial cable that came with your Software Connection Kit. 3. Configure the Communications (COM) port settings in the Cart Host software to match the COM port settings on your PC or laptop. Preparing Your Cart Complete the following procedure to open the Host link on the cart so that the cart can communicate with your PC or laptop and vice versa. Note: You must complete the following procedure each time you use the Cart Host software. 1. On the cart, press Function. The LCD displays the following message: PROGRAMMING MODE? 1-YES 2-NO 2. Press 1 (YES). The LCD displays one of the following messages: PLEASE ENTER ACCESS CODE or PLEASE SWIPE CARD 3. Do one of the following: • If your cart’s configuration requires an access code only: Enter your access code. • If your cart’s configuration requires an access card only: Swipe your card. • If your cart’s configuration requires an access code and an access card: Enter your access code. Swipe your card. Note: If you enter a code that is not assigned to an administrator, the system prompts you to re-enter the code or to re-swipe your card, as applicable. If your code does not work, contact your supervisor. 4. The LCD displays the following message: PLEASE ENTER CART MASTER CODE Enter your cart’s master code. The LCD displays the following message: 1-RECALL EVENTS 2-EDIT PROGRAM If your cart’s master code is not valid, the LCD prompts you to re-enter the code until the correct code is entered. If your code does not work, contact your supervisor. April 2006 www.artromick.com
  • 34. Initi™-Programming the Cart Using the Cart Host Software 34 5. Press 1 (RECALL EVENTS). The LCD displays the following message: REVIEW EVENTS? 1-YES, 2-NO, ESC 6. Press 2 (No). The LCD displays the following message: LINK TO HOST? 1-YES, 2-NO, ESC 7. Press 1 (Yes). The LCD displays the following message: LINK TO HOST OPEN Note: This link remains open until you close it. Connecting Your PC or Laptop to the Cart Complete the following procedure to connect your PC or laptop to the cart using the cart’s null modem cable. You will repeat this procedure each time you use the Cart Host software. 1. Plug one end of the cable that came with your cart into the communication port on the back of your cart below the keyhole and the red reset button. 2. Plug the other end of the cable into a serial port on your PC or laptop. If this is the first time you are using the Cart Host software, configure the Cart Host software COM port settings using the procedures that follow. Configuring COM Port Settings Note: This entire procedure is performed on your PC or laptop. Use this procedure to configure the COM port settings in the Cart Host software to match COM port settings on your PC or laptop. This configuration enables you to connect to the cart through the COM port on your PC or laptop. Note: The Cart Host software saves your COM port settings. Therefore, you only need to complete the following procedure the first time you use the software. 1. If necessary, start Windows on your PC or laptop. 2. View your PC or laptop’s Communications (COM) Port settings. Make note of the following settings: • Port name (COM 1, COM 2, etc.) • Bits per Second (baud rate) • Parity • Data Bits • Stop Bits You will need to know these settings later in this procedure. April 2006 www.artromick.com
  • 35. Initi™-Programming the Cart Using the Cart Host Software 35 COM Port Settings Dialog Box Note: To view your Communication Port settings in Windows, open the Device Manager. Double-click Ports (COM and LPT). Double-click the COM port that you want to use. Select the Port Settings tab. For assistance, contact your information systems department. For information on opening your hardware Device Manager, consult your Windows online Help system. 3. Open the Cart Host software as described previously. 4. From the File menu, select COM Port Setup. The Cart Host software displays the Com Setup dialog box. Com Setup Dialog Box April 2006 www.artromick.com
  • 36. Initi™-Programming the Cart Using the Cart Host Software 36 5. View the default settings that display on the dialog box. The default settings are typically configured correctly. 6. Refer to the values that you wrote down in step 2 of this procedure and make adjustments as needed. 7. Click OK. The Cart Host software saves your COM port settings and the Com Setup dialog box closes. You can now use the Cart Host software. Note: When you finish using the Cart Host software, close it using the procedures described at the end of this chapter. April 2006 www.artromick.com
  • 37. Initi™-Programming the Cart Using the Cart Host Software 37 Recalling Events Using Host Software Introduction The cart stores approximately 4,000 events in its memory. Depending on the number of events generated each day, the cart memory may contain events from several weeks back. Once the maximum number of events is stored, the cart automatically overwrites the oldest events. Using the Host software, you can • Create a log file to receive the log information stored on the cart • Read events that occurred on the cart into the log file you created or into a previously created log file Note: This is not an append function. It will overwrite data on the display. • Save the log file that now contains the events you read In addition, you can open log files that you have created to view previous events and sort the events that display on the log file or print them. Procedure to Create an Event Log File Complete the following procedure to create a new event log file using the Cart Host software and then to read cart events into the log file you created. 1. Connect the cart to the Host as described earlier in this chapter. 2. Access the Cart Host software. 3. From the File menu, select New. Create New Log File 4. Select Log File. The Cart Host software opens a new, blank log file. April 2006 www.artromick.com
  • 38. Initi™-Programming the Cart Using the Cart Host Software 38 New Log File 5. Click Read Cart. The Cart Host software reads the events from the cart and updates the log file. The updated log file displays. Log File From Cart 6. From the File menu, select Save. The Save dialog box displays. 7. Type a new log file name followed by a .log extension. 8. Click Save. April 2006 www.artromick.com
  • 39. Initi™-Programming the Cart Using the Cart Host Software 39 Event Log File Defined Information Fields The following fields are for information only and cannot be edited. They are described later in this chapter. • SN—Cart serial number. • Name—Cart name. • Time—Time that the log file was read from the cart. • Date—Date that the log file was read from the cart. • Code Type—Indicates the type of access code that the cart requires. Available settings are General or Specific. • Secure Time—The cart’s auto secure delay setting. • Personal Editing—A Yes or No value, which indicates whether the user has personal editing capabilities. Log File Fields The following describes the fields on the log file itself: • Num—A number indicating the order in which events occurred. The lowest number is the oldest event; the highest number is the newest event. The log file can display approximately 4,000 events. • Event—The name of the event. To view event-related codes, see Appendix A, Event Master List, in this guide. • ID—The ID assigned to the event. • Name—If the cart’s access code setting is configured as Specific, meaning the cart is configured for multiple users, this field displays the name of the person who accessed the cart. • Time—The time that the event occurred. • Date—The date that the event occurred. • Description—Description of the event that occurred. Buttons The following describes the two buttons at the bottom of the screen: • Read Cart—Instructs the software to read events from the cart. • Close—Exits the Cart Host software. April 2006 www.artromick.com
  • 40. Initi™-Programming the Cart Using the Cart Host Software 40 Accessing and Updating an Event Log File Complete the following procedure to access an event log file: 1. Access the Cart Host software. 2. From the File menu, select Open>Log File. The Cart Host software displays the Open dialog box. 3. Select or navigate to the desired event log file. An event log file contains a .log extension. The default file location is: C:Program FilesArtromickHost 4. Click Open. The Cart Host software displays the event log file. 5. Click Read Cart. The Cart Host software reads the events from the cart and updates the log file. 6. From the File menu, select Save. The Save dialog box displays. Note: Saving will overwrite the existing log file. 7. Select the name of the existing log file or type a new log file name followed by a .log extension. 8. Click Save. Sorting Events By default, log file events are arranged numerically according to the order in which they occurred on the cart. The lowest number in the Num column of the log file indicates the oldest event; the highest number indicates the most recent event. The column headings on the log file are interactive to enable you to sort by category. For example, to sort by date, double-click the Date column heading on the log file. The Cart Host software rearranges the log file so that all events that occurred on the cart display according to the date. Printing Log Files Complete the following procedure to print an event log: 1. Open the log file you want to print, as described previously. 2. From the Windows toolbar, select File>Print. Note: The file will print in the order displayed on the screen. Should you wish a different order, sort the file as described previously before printing. April 2006 www.artromick.com
  • 41. Initi™-Programming the Cart Using the Cart Host Software 41 Managing Cart Settings Introduction Your cart’s settings are configured based on your organization’s requirements and the preconfigured setup of your cart. The Cart Host software’s cart settings file provides an easy way for you to modify these settings as the needs of your organization change or to better fit your working environment. For example, if you work in an environment of high activity in which the cart is frequently bumped or moved, you can modify the Motion Detector (Mtn Detector) field on the cart settings file to decrease the cart’s level of sensitivity. If you work in an area that requires high security, you may want to adjust the Alarm/Beeper Level field on the cart settings file to a higher auditory level, and so forth. Note: • Before you modify the cart settings file, use the Read Cart functionality to ensure that you are viewing the cart’s current settings. • After you modify the cart settings file, use the Write Cart functionality to ensure that the system applies the changes you made to the cart. Managing User Access Codes You can configure your cart user codes two ways: General and Specific. The setting for user codes displays in the User Codes section of the cart settings page, where the Type drop-down list contains the General and Specific options. • General configuration means that your cart is configured for use with one access code. Therefore, if more than one user is accessing the cart using the code, you cannot track individual activity. • Specific configuration means that your cart is configured to have multiple access codes. Each user must be assigned a unique (specific) access profile so that you can track individual user activity using the Cart Host software log file. Note: The cart saves all settings and user access profiles that are used with Specific configurations. Therefore, as your needs change, you can switch between Specific and General configurations without having to re-enter user profiles. April 2006 www.artromick.com
  • 42. Initi™-Programming the Cart Using the Cart Host Software 42 Creating and Modifying a Cart Settings File Introduction Complete the following procedure to create a cart settings file (*.crt) that contains all of the settings on the cart using the Cart Host software. You will then write the updated cart settings to the cart. Procedure Complete the following procedure to create a new cart settings file: 1. Connect to the cart. 2. Access the Cart Host software. 3. From the File menu, select New. 4. Select Cart Settings. The Cart Host software displays the Cart Settings New dialog box. 5. Click Read Cart. The Cart Host software reads the cart’s current settings and then populates the new cart settings file based on those settings. 6. Modify the settings as necessary. You are not able to modify dimmed fields or selections. 7. From the File menu, select Save. The Cart Host software displays the Save As dialog box. 8. From the Save As drop-down list, navigate to the location where you want to save the file. 9. Type the name of the cart settings file followed by a .crt extension. 10. Click Save. The Host software saves the file. Cart Settings Fields Defined This section describes the fields on the cart settings file. The fields are grouped into logical blocks. Note: When you open a new cart settings file, it contains blank fields. After you press the Read Cart button, the Cart Host software populates the file with settings from the cart. Cart Fields • Serial No—Serial number assigned to the cart. You cannot modify this field. • HW/FW Rev—Hardware/firmware version or revision. You cannot modify this field. • Users/Events—Users and events currently in the cart. You cannot modify this field. • Name—Name of the cart. • Number—Number assigned to the cart. April 2006 www.artromick.com
  • 43. Initi™-Programming the Cart Using the Cart Host Software 43 Cart Settings Time/Date Fields • Cart—The time and date that display on the cart. The Read Time button reads the cart’s current time and date. • PC—The time and date on the PC or laptop that is connected to the cart. The Set Time button enables you to change the time and date on the cart to match the PC. The x hrs field can be used to set the cart’s time at an offset from the PC time. Auto Secure Fields • Delay—Controls the cart’s auto secure delay setting, which is the number of minutes of inactivity that can elapse before the cart secures itself. This setting can be from 1 minute to 99 minutes. • Mtn Detector—Controls the cart’s auto-relock motion detector sensitivity. The default setting is 5 (level 5). Available settings are Off and the range of 1 to 10. Level 10 is the most sensitive. Personal Editing Fields • Allowed—Controls whether users can change their own access codes. Available options are No and Yes. Warning: If a user with personal editing capabilities selects an access code that is already in use, the cart’s LCD displays a CODE NOT AVAILABLE message, which could potentially compromise the security of your cart. To eliminate this possibility, do not allow personal editing. Cart Code Fields • Cart Master—Master code assigned to the cart. This code is four digits. • Cart Override—This field displays the Override code that is assigned to the cart. The code bypasses alarms, timers, and relocking mechanisms. Typically, this function is used while the cart is being restocked by the pharmacy. April 2006 www.artromick.com
  • 44. Initi™-Programming the Cart Using the Cart Host Software 44 Alarm/Beeper Fields • Level—Controls the volume of your cart’s beeper. The default beeper level is Med (medium). Available levels are: Off, Low, Med, and High. • Alarm Enable—Controls the alarm on the cart. A selected check box indicates that the alarm is on. • Key Beep—Indicates whether the cart emits beeps when a user presses keys on the keypad. A selected check box indicates that the alarm is on. User Code Fields • Type—Controls the type of user access code that the cart requires. Available settings are General or Specific. o General means that the cart is configured for only one code. Therefore, if more than one user is accessing the cart using a single code, individual activity cannot be tracked. o Specific means that the cart is configured for use by multiple users or groups. When Specific is selected, you must add users and assign each a unique access code. • General Code—Controls the General access code required to access the cart. If Specific is selected from the Type drop-down list, this field is not available. • Always Required—Indicates whether an access code is also required when using the access card accessory. A selected check box indicates that a user must use an access code in addition to the access card accessory. A cleared check box indicates that the user does not need to use an access code when using the access card accessory. This check box is used in conjunction with the Custom Port check box. If None is selected in the Custom Port check box, the Always Required check box is not available. COM Port Setup Fields Warning: Adjusting these settings could negatively impact your ability to access the Cart Host software and/or the cart. Do not adjust any of these settings without first consulting Artromick Technical Support. • Host Port—Controls the port that the cart uses with the Cart Host software. Click Setup to adjust the Baud Rate, Parity, Data Bit, and Stop Bit settings. • Custom Port—Controls the port that the cart uses for the access card accessory. Click Setup to adjust the Baud Rate, Parity, Data Bit, and Stop Bit settings. Buttons • Read Cart—Instructs the software to read data from the cart and then populate the cart settings file with the cart’s data. • Write Cart—Instructs the software to write the cart settings you modified to the cart. • Close—Exits the Cart Settings file. Note: These functions only work when the cart and the PC or laptop are set up to communicate with each other. April 2006 www.artromick.com
  • 45. Initi™-Programming the Cart Using the Cart Host Software 45 Accessing and Modifying a Cart Settings File Procedure Complete the following procedure to access a cart settings file: 1. Access the Cart Host software. 2. From the File menu, select Open>Cart Settings. The Cart Host software displays the Open dialog box. Open Cart Settings File 3. Select or navigate to the cart settings file. The default file location is C:Program FilesArtromickHost. A cart setting file ends with a .crt extension. 4. Click Open. The Cart Host software displays the cart settings file. 5. You can then modify the cart settings as described earlier. 6. From the File menu, select Save. Note: Verify that the serial number displayed matches the serial number on the cart. 7. Click Write to write to the new setting to the cart. 8. Click Close. Note: Although using the Cart Host software is the recommended method to modify the cart settings, you can also modify them from the cart keypad. For more information, see the following chapter. April 2006 www.artromick.com
  • 46. Initi™-Programming the Cart Using the Cart Host Software 46 Managing Cart Users Introduction With regard to user access settings, your cart is configured to use either General or Specific user access codes based on your organization’s requirements and the preconfigured setup of your cart. Note: The type of configuration that your cart uses is specified in the Type drop-down list in the User Codes section of the Cart Settings file. The Cart Host software’s user file provides an easy way for you to manage user access settings, regardless of your cart’s configuration. From the user file, you can also apply changes that you make to the cart. Managing Users on Multiple Carts If your organization uses multiple carts that are configured for use with Specific access codes, you can manage all users from a master user file. In addition, you can use the Active check box that displays on the Add User or Edit User dialog boxes to control which users are written to a specific cart. • A selected Active check box means that the user will be written to the cart. • A cleared Active check box means that the user will not be written to the cart. The results of your selections display in the Active column of the user file. • A Yes value in the Active column means that when you write to the cart, the user will be added to the cart. • A No value in the column means that when you write to the cart, the user will not be added to the cart. Note: If you add a group of users they will, by default, display on the user file as Active. You can modify the user’s status using the Edit User dialog box as described later in this chapter. April 2006 www.artromick.com
  • 47. Initi™-Programming the Cart Using the Cart Host Software 47 Creating a New User File Introduction A user file (*.usr) contains a list of cart user profiles. Complete the following procedure using the Cart Host software to create and modify a new user file (*.usr) that contains information on all of the users existing on the cart. You will then write the updated user configurations to the cart. Procedure Complete the following procedure to create a new user file: 1. Connect to the cart. 2. Access the Cart Host software. 3. From the File menu, select New. Creating a New User File 4. Select User File. The Cart Host software displays a blank user file. 5. Click Read Cart. The Cart Host software reads the cart’s current user profiles and then populates the new user file based on those settings. New User File April 2006 www.artromick.com
  • 48. Initi™-Programming the Cart Using the Cart Host Software 48 6. From the File menu, select Save. The Cart Host software displays the Save As dialog box. 7. From the Save In drop-down list, navigate to the location where you want to save the file. 8. Type the name of the user file followed by a .usr extension. 9. Click Save. The Cart Host software saves the file. User File Defined The following describes the fields on the user file. Column Headings When you open a new user file, it contains blank fields. After you press the Read Cart button, the Cart Host software populates the file with user profiles from the cart. In addition, profiles that you enter using the Add Group or Add User dialog boxes also display here. • ID—A unique ID that identifies the cart user. You cannot modify this ID. • Name—Name of the user. Typically, this is entered as the initial of the user’s first name and his or her last name. This field can contain a maximum of 10 characters. • Type—User Type. A User Type defines basic levels of user access. User Types include: o Normal: This User Type enables a user to access specific areas of the cart. This person cannot perform programming or recall functions. This is the default setting. o Admin: This User Type enables a user to perform all Programming and Recall Event functions and to access all areas of the cart. • Access Code—A unique PIN that enables a user to access the cart. The access code can be modified. By default, the Cart Host software automatically populates this field, which you can modify when you add or update the user. • Override—If set to Yes, this setting grants users the right to use the Override code that is assigned to the cart. The code bypasses alarms, timers, and relocking mechanisms. Typically, this function is used while the cart is being restocked by the pharmacy. Available Cart Override options are No or Yes. • Extended ID—Code assigned to the user’s access card. This setting only applies to users who have the access card optional accessory. • Active—Indicates whether the user can be written to the cart. Yes means that when you write to the cart, the user will be added to the cart. No means that when you write to the cart, the user will not be added to the cart. You can use this feature to manage users on multiple carts. April 2006 www.artromick.com
  • 49. Initi™-Programming the Cart Using the Cart Host Software 49 Buttons • Read Cart—Instructs the software to read the user information that is currently stored on the cart. Use of this feature ensures that your user file contains the same information as the cart. You must be connected to the cart in order to use this functionality. • Write Cart—This button enables you to write changes that you make in the user file to the cart. Use of this feature ensures that your user file contains the same information as the cart. You must be connected to the cart in order to use this functionality. • Add Group—This button displays the Add Group dialog box, which enables you to add multiple users simultaneously. • Add User—This button displays the Add User dialog box, which enables you to add a new user to the user file. • Delete User—This button displays the Delete User dialog box, which enables you to delete a selected user. • Close—This button closes the user file. If the user file contains unsaved changes, the Cart Host software prompts you to save the file before the software closes. April 2006 www.artromick.com
  • 50. Initi™-Programming the Cart Using the Cart Host Software 50 Accessing and Modifying a User File Procedure Complete the following procedure to access a user file and modify (edit) it: 1. Access the Cart Host software. 2. From the File menu, select Open>User File. The Cart Host software displays the Open dialog box. 3. Select or navigate to the user file. The default file location is C:Program FilesArtromickHost. A user file contains a .usr extension. 4. Click Open. The Cart Host software displays the user file. 5. Before you add or modify user profiles using the Cart Host software, ensure that the file you are working from is the most current. If updates have been made to the cart, click Read Cart. The Cart Host software displays the Read Cart dialog box asking you whether you want to replace all users in the current database. 6. Click Yes. The Cart Host software updates the user file with the cart’s current user profiles. 7. Should you wish to modify any user settings, highlight the user and double click. The Edit User dialog box displays. Edit User Dialog Box 8. When you have finished editing the user, click OK. You can then proceed to edit other users. 9. From the File menu, select Save. 10. After you add or modify user profiles using the Cart Host software, it is important to update the cart to include the users that you added or modified. Click Write Cart. The Cart Host software displays the Write Cart dialog box asking you whether you want to replace all users in the cart. 11. Click Yes. The Cart Host software applies changes made to the user file to the cart. 12. From the File menu, select Save. April 2006 www.artromick.com
  • 51. Initi™-Programming the Cart Using the Cart Host Software 51 Adding a User Introduction The Add User button on the user file enables you to add one user at a time to the file. After you add a user, the user displays on the user file. Procedure Complete the following procedure to add a new user to a user file. 1. Connect to the cart. 2. Access the Cart Host software. 3. Open the user file. 4. Read the cart. 5. Click Add User. The Add User dialog box displays. Add User Dialog Box 6. Type the appropriate user information. 7. Click OK. The Add User dialog box closes and the user file displays with the user added to the file. 8. Click Write Cart. This ensures that the information contained in the Cart Host software user file is the same information that is stored on the cart (and vice versa). The Cart Host software displays the Write Cart dialog box asking you whether you want to replace all users in the cart. 9. Click Yes. The Cart Host software applies changes made to the user file to the cart. 10. From the File menu, select Save. April 2006 www.artromick.com
  • 52. Initi™-Programming the Cart Using the Cart Host Software 52 Add User Dialog Box Settings Defined The fields in the Add User dialog box are described below. Note: These settings display when you click the Add User button in the user file. • ID—A unique ID that identifies the cart user. By default, the Cart Host software automatically populates this field, which you can modify with an ID that is not in use. However, after you click OK on the dialog box, you cannot modify the ID. If you need to use the ID again, you must delete the user. If programming user access settings from the cart, this ID is referred to as the User #. • Active—Indicates whether the user can be written to the cart. A selected check box means that when you write to the cart, the user will be added to the cart. A cleared check box means that when you write to the cart, the user will not be added to the cart. You can use this check box to manage users on multiple carts. • Name—Name of the user. Typically, this is entered as the initial of the user’s first name and his or her last name. This field can contain a maximum of 16 characters. • Override—A selected check box grants users the right to use the Override code that is assigned to the cart. The code bypasses alarms, timers, and relocking mechanisms. Typically, this function is used while the cart is being restocked by the pharmacy. • User Type—Defines basic levels of user access. User Types include: o Normal: This User Type enables a user to access specific areas of the cart. This person cannot perform programming or recall functions. This is the default setting. o Admin: This User Type enables a user to perform all programming and Recall Event functions and to access all areas of the cart. • Access Code—A unique PIN that enables a user to access the cart. By default, the Cart Host software automatically populates this field, which you can modify to meet your needs. • Extended ID—Code assigned to the user’s access card. This setting only applies to users who have the access card optional accessory. • OK—Saves the information that you typed and closes the Add User dialog box. April 2006 www.artromick.com
  • 53. Initi™-Programming the Cart Using the Cart Host Software 53 Adding a Group of Users Introduction The Add Group button on the user file enables you to add a large number of cart users simultaneously. When you add a group of users, you select a Start ID and an End ID range for the group. By default, the Cart Host software automatically populates these fields, which you can modify with IDs that are not in use. However, after you click OK on the dialog box, the IDs cannot be modified. The settings that you assign on the Add Group dialog box apply to all users in the group. After you create the group, its members display individually on the user file. You can then modify each user. See Adding a User. Procedure Complete the following procedure to add a group of users using the Cart Host software. 1. Connect to the cart. 2. Access the Cart Host software. 3. Open the user file. 4. Click Add Group. The Cart Host software displays the Add Users dialog box. Add Users Dialog Box 5. Type the Start ID and the End ID for the range of users that you want to include in this group. 6. Modify the User Type and access settings as appropriate. 7. Click OK. The Cart Host software updates the user file to include the new users based on the ID range that you specified. 8. If desired, edit user information of any of the users you added. 9. From the File menu, select Save. April 2006 www.artromick.com
  • 54. Initi™-Programming the Cart Using the Cart Host Software 54 10. Click Write Cart. This ensures that the information contained in the Cart Host software user file is the same information that is stored on the cart (and vice versa). The Cart Host software displays the Write Cart dialog box asking you whether you want to replace all users in the cart. 11. Click Yes. The Cart Host software applies changes made to the user file to the cart. 12. From the File menu, select Save. Add Group Dialog Box Settings Defined The fields in the Add Group dialog box are explained below. Note: These settings display when you click the Add Group button in the user file. • Start ID—A unique ID that applies to the first user in the group that you are creating. By default, the Cart Host software automatically populates this field, which you can modify with an ID that is not in use. After you click OK on this dialog box, the ID field cannot be modified. However, if you need to use the ID again, you can delete the user. • End ID—A unique ID that applies to the last user in the group that you are creating. By default, the Cart Host software automatically populates this field, which you can modify with an ID that is not in use. After you click OK on this dialog box, the ID field cannot be modified. However, if you need to use the ID again, you can delete the user. • User Type—A User Type defines basic levels of user access. User Types include: o Normal: This User Type enables a user to access specific areas of the cart. This person cannot perform programming or recall functions. This is the default setting. o Admin: This User Type enables a user to perform all programming and Recall Event functions and to access all areas of the cart. • Cancel—Cancels the Add Group function. • OK—Saves the information that you typed and closes the Add Group dialog box. April 2006 www.artromick.com
  • 55. Initi™-Programming the Cart Using the Cart Host Software 55 Deleting a User Introduction If your cart requires Specific access codes, you can use the Cart Host software to delete user profiles that you add to the cart. Note: The type of configuration (General or Specific) that your cart uses is specified in the Cart Host software cart settings file. Procedure Complete the following procedure to delete a user using the Cart Host software. 1. Connect to the cart. 2. Access the Cart Host software. 3. Open the user file. 4. Click Read Cart. 5. Click to highlight the user that you want to delete. 6. Click Delete User. The Cart Host software displays a message asking you whether you are sure you want to delete the user. Delete User Dialog Box 7. Click Yes. The Cart Host software deletes the user from the user file. 8. From the File menu, select Save. 9. Click Write Cart. This ensures that the information contained in the Cart Host software user file is the same information that is stored on the cart (and vice versa). The Cart Host software displays the Write Cart dialog box asking you whether you want to replace all users in the cart. 10. Click Yes. The Cart Host software applies changes made to the user file to the cart. 11. From the File menu, select Save. April 2006 www.artromick.com
  • 56. Initi™-Programming the Cart Using the Cart Host Software 56 Sorting Users By default, users are arranged numerically by User ID numbers. The column headings on the cart user file are interactive to enable you to sort by category. For example, to sort by access code, double-click the Access Code heading on the file. The Cart Host software rearranges the file so that all users are listed according to access code. Printing User Files Complete the following procedure to print a user file: 1. Open the user file you wish to print, as described previously. 2. From the Windows toolbar, select File>Print. Note: The file will print in the order displayed on the screen. Should you wish a different order, sort the file as described previously before printing. April 2006 www.artromick.com
  • 57. Initi™-Programming the Cart Using the Cart Host Software 57 Closing the Host Software Connection Introduction After you finish using the Cart Host software, you must close the connection link between your cart and the software before you can use the cart for other tasks. When the link to the Cart Host software is open on the cart, the cart’s LCD displays the following message: LINK TO HOST OPEN In addition, when the cart and Cart Host software are communicating, a status message displays in the software at the bottom of the user file, cart settings file, or log file. You can close the connection link using either the cart or the Cart Host software. The procedures for both methods are described in the following sections. Closing the Host Software Connection Using the Cart Complete the following procedure to close the Cart Host software connection using the cart. 1. From the cart, press ESC. The LCD briefly displays the cart’s identification information followed by a blank screen. 2. Disconnect the cart’s cable from the back of your PC or laptop. 3. Disconnect the cable from the back of the cart. Closing the Host Software Connection Using the Software Complete the following procedure to close the Cart Host software connection using the software. 1. From the File menu, select Exit. The Cart Host software displays the Exit Host dialog box asking whether you want to disconnect from the cart. 2. Click Yes. The software closes. The LCD briefly displays the cart’s identification information followed by a blank screen. If you click No on the Exit Host dialog box, the Cart Host software closes, but the cart’s LCD still displays: LINK TO HOST OPEN 3. Disconnect the cart’s cable from the back of your PC or laptop. 4. Disconnect the cable from the back of the cart. . April 2006 www.artromick.com
  • 58. 5 Programming the Cart From the Keypad Overview Introduction The procedures in this chapter explain how to program the cart using the keypad. This chapter contains the following topics: • Entering Programming Mode • Recalling Events • Managing Cart Settings • Managing Cart Users Note: Depending on your cart’s settings, you may see slightly different messages on the LCD display than those shown here. For example, if your cart’s access code is Specific, you will see different messages from a cart whose access code is General. Remote Management Software Some carts are set up only to be programmed using Remote Management software (RMS)—not Artromick’s Cart Host software. For information on programming the cart using RMS, see its separate manual. Carts that are managed from the RMS can perform the following functions at the cart: • Access the cart bins using access codes and/or access cards that have been set up using the Remote Host Software • Test the battery • Secure the cart either by using the keypad or the AutoLock timer • Use the Override code • Recall events from the cart Note: If your cart is configured for remote management, to recall events, enter Programming mode and select “Recall Events,” which is your only option. April 2006 www.artromick.com
  • 59. Initi™-Programming the Cart From the Keypad 60 Entering Programming Mode Introduction Programming mode enables authorized users to: • Recall events (if applicable) • Modify user access • Modify cart settings Note: Depending on your cart’s configuration, you must have a valid access code and/or a valid access card, as well as the valid cart master code to access the cart in Programming mode. These access codes were described in an earlier chapter. Note: You cannot enter Programming mode until the cart is Secured. Procedure You must enter Programming mode with the cart in an idle state. If the cart is in use before you begin this procedure, secure the cart before beginning the procedure. Complete the following procedure to enter Programming mode: 1. Press Function. The LCD displays the following message: PROGRAMMING MODE? 1-YES 2-NO 2. Press 1 (YES). The LCD displays the following message: PLEASE ENTER ACCESS CODE or PLEASE SWIPE CARD 3. Do one of the following: • If your cart’s configuration requires an access code only: Enter your access code. • If your cart’s configuration requires an access card only: Swipe your card. • If your cart’s configuration requires an access code and an access card: Enter your access code. Swipe your card. Note: If you enter a code that is not assigned to an administrator, the system prompts you to re-enter the code or to re-swipe your card, as applicable. If you find that your code does not work, contact your supervisor. 4. The LCD displays the following message: PLEASE ENTER CART MASTER CODE Enter your cart’s master code. The LCD displays the following message: 1-RECALL EVENTS 2-EDIT PROGRAM Note: If your cart’s master code is not valid, the LCD prompts you to re-enter the code until the correct code is entered. If you find that your code does not work, contact your supervisor. April 2006 www.artromick.com
  • 60. Initi™-Programming the Cart From the Keypad 61 Recalling Events Introduction Recall Events mode is an audit tracking system that enables authorized users to review up to 4,000 of the past events starting with the most recent. Recall Events mode identifies users associated with the event and the time and date of that event. Recall Events mode is a non-edit mode. To edit user access or cart settings, you must exit Recall Events mode and then proceed to Edit Program mode. For more information, see Adding a User or Modifying Cart Settings later in this chapter. General Navigation Recall Events mode is set up in a hierarchical system that includes the following main headings: • REVIEW EVENTS • EXIT RECALL When viewing a main heading, press 2 (No) to advance to the next main heading in Recall Events mode. Press 1 (Yes) to advance further into a heading’s subgroup. When in the Review Events subgroup, use 5 and 8 on your keypad to scroll forward or backward, respectively, through the events in the subgroup one event at a time. Use 2 and 0 on your keypad to scroll forward or backward through five events at a time. To exit, press ESC one or more times to navigate to the Exit Recall main heading, and press 1 (Yes). Event Master List The Event Master List provides a detailed description of event-related codes that display on the LCD. You can use the Event Master List as a reference when viewing events on the LCD. For more information, see the Event Master List in this manual. Procedure Complete the following procedure to recall events. Note: To exit recall events, press ESC and then press 1 (Yes). 1. Enter Programming mode. The LCD displays the following message: 1-RECALL EVENTS 2-EDIT PROGRAM 2. Press 1 (Recall Events). The LCD displays the following: REVIEW EVENTS? 1-YES, 2-NO, ESC April 2006 www.artromick.com
  • 61. Initi™-Programming the Cart From the Keypad 62 3. Do you want to review events? • If yes, press 1 (Yes). Use the 5 (Forward) and 8 (Backward) keys on your keypad to scroll one event at a time or use the 2 and 0 keys on your keypad to scroll through five events at a time. • If the 5 key is pressed while viewing the most recent event, or if the 8 key is pressed while viewing the oldest event, the LCD will display: END OF EVENTS USE 5 & 8 TO SCROLL Pressing the 5 or the 8 will cause the first part of the first event to be displayed. The LCD will display the following message: user id number event description Time Date Pressing the 8 key again will show the second part of the first event. The LCD will display the following message: user id number associated username Time Date The 2 key or the 0 key may be used to scroll through five events at a time. To exit the Recall Events mode, press the ESC key. • If no, press 2 (No). 4. The LCD displays the following message: EXIT RECALL? 1-YES, 2-NO, ESC 5. Do you want to exit event recall? • If yes, press 1 (Yes). • If no, press 2 (No). Repeat the steps in this procedure as needed. The LCD displays the following message: 1-RECALL EVENTS 2-EDIT PROGRAM April 2006 www.artromick.com
  • 62. Initi™-Programming the Cart From the Keypad 63 Managing Cart Settings Introduction Your cart’s settings are configured based on your organization’s requirements and the preconfigured setup of your cart. You can modify these settings as the needs of your organization change or to better fit your working environment. For example, if you work in an environment of high activity in which the cart is frequently bumped or moved, you may choose to decrease the level of sensitivity on the cart’s motion detector (Mtn Detector). If you work in an area that requires high security, you may want to adjust the cart’s alarm to a higher auditory level, and so forth. Managing Access Codes You can configure your cart user codes two ways: General and Specific. • General configuration means that your cart is configured for use with one access code. Therefore, if more than one user is accessing the cart using the code, you cannot track individual activity. • Specific configuration means that your cart is configured to have multiple access codes. Each user must be assigned a unique (specific) access profile so that you can track individual user activity using the Event Recall functionality. Note: The cart saves all settings and user access profiles that are used with Specific configurations. Therefore, as your needs change, you can switch between Specific and General configurations without having to re-enter user profiles. General Navigation When you access the cart settings feature, the system displays all of the settings in the LCD as a continuous list. To move through the list in order to view settings and navigate to a specific setting, press 1 (Accept) to advance in the list to the next setting without changing the current setting. When you display the last setting selection, press 1 (Accept) to return to the beginning of the list. You can repeat this process as many times as needed. April 2006 www.artromick.com
  • 63. Initi™-Programming the Cart From the Keypad 64 Modifying Cart Settings Introduction You can modify the settings that control how your cart works. These settings include: • Beeper Level • Alarm • Key Beep • Auto Secure • Motion Detector • Access Code • Master Code • Personal Editing • Time • Date • Override Code Cart Settings Defined The user access settings that you can define or modify are described below. • Beeper Level—This setting controls the volume of your cart’s beeper. The default beeper level is Medium. Available levels are: Off, Low, Medium, and High. • Alarm—This setting controls the alarm on the cart. The default setting is Alarm On. Available settings are: Alarm On or Alarm Off. • Key Beep—This setting controls whether the cart emits beeps when a user presses keys on the keypad. The default setting is Key Beep On. Available settings are: Key Beep On and Key Beep Off. • Auto Secure—This setting controls the cart’s auto secure delay setting, which is the number of minutes of inactivity that can elapse before the cart secures itself. Use the keypad to adjust this setting, which can be set from 01 minute to 99 minutes. This number must be in a two-digit format. The default setting is 05 minutes. • Mtn Detector—This setting controls the cart’s auto-relock motion detector sensitivity. The default setting is LVL5 (level 5). Available settings are Off and the range of LVL1 to LVL10. LVL10 is the most sensitive. • Access Code—This setting controls the type of user access code that the cart requires. Available settings are General or Specific. General means that the cart is configured for use with one access code. Therefore, if more than one user is accessing the cart, individual activity cannot be tracked. Specific means that the cart is configured for use by multiple users or groups. When Specific is selected, you must add users and assign each a unique access code. • Master Code—This setting enables an administrative user access to change the cart master code used to enter Programming mode. This code must be a unique number. • Personal Editing—This setting controls whether non-administrator users can change their own access codes. • Time—This setting controls the time the system displays on the LCD. This setting displays as two digits for each hour (HH) and two digits for each minute (MM). April 2006 www.artromick.com
  • 64. Initi™-Programming the Cart From the Keypad 65 • Date—This setting controls the date the system displays on the LCD. The date displays as two digits for each month (MM), day (DD), and year (YY). For example, for January 12, 2006, you enter 011206. • Override Code—This setting is assigned to the cart and provides authorized users with a special means of access that bypasses alarms, timers, and relocking mechanisms. This function is typically used while the cart is being restocked by the pharmacy. Procedure Complete the following procedure to modify cart settings: Note: The letters “XXX” or “XX” represent your cart’s current setting. Press ESC to exit cart settings. 1. Enter Programming mode. The LCD displays the following message: 1-RECALL EVENTS 2-EDIT PROGRAM 2. Press 2 (Edit Program). The LCD displays the following message: EDIT USER ACCESS? 1-YES, 2-NO, ESC 3. Press 2 (No). The LCD displays the following message: EDIT CART SETTINGS? 1-YES, 2-NO, ESC 4. Press 1 (Yes). The LCD displays the following message: BEEPER LEVEL XXX 1-ACCEPT 2-CHG 5. Do you want to change the beeper level? Note: If the beeper level is set to Off, this setting overrides all other beeper settings and turns off all audible indicators. • If yes, press 2 (Chg) until the LCD displays the beeper level that you want (Off, Low, Medium, or High), and press 1 (Accept). • If no, press 1 (Accept). 6. The LCD displays the following message: ALARM XX 1-ACCEPT 2-CHG 7. Do you want to change the cart’s alarm setting (On or Off)? • If yes, press 2 (Chg) and 1 (Accept). • If no, press 1 (Accept). 8. The LCD displays the following message: KEY BEEP XX 1-ACCEPT 2-CHG April 2006 www.artromick.com
  • 65. Initi™-Programming the Cart From the Keypad 66 9. Do you want to change your cart’s key beep setting (On or Off)? • If yes, press 2 (Chg) and 1 (Accept). • If no, press 1 (Accept). The LCD displays the following message: AUTO SECURE XX MINUTES 1-ACCEPT 2-CHG 10. Do you want to change the cart’s auto secure interval setting? • If yes: o Press 2 (Chg). The LCD displays the following message: AUTO SECURE _ _ MIN USE KEYPAD TO CHANGE o Enter a 2-digit number between 01 and 99 minutes. When you enter two digits, the LCD displays the value you enter and re- displays 1-ACCEPT 2-CHG. If you enter the wrong value, you can repeat this task as many times as needed by pressing 2 (Chg) and entering a new value. o Press 1 (Accept). • If no, press 1 (Accept). 11. The LCD displays the following message: MTN DETECTOR LVL XXXX 1-ACCEPT 2-CHG 12. Do you want to adjust the cart’s auto-relock motion detector (Mtn Detector) sensitivity (1–10 and Off)? • If yes, press 2 (Chg) until the LCD displays the setting level that you want, and press 1 (Accept). • If no, press 1 (Accept). The LCD displays the following message: ACCESS CODE XXXX 1-ACCEPT 2-CHG 13. Do you want to change the cart’s type of access code setting (General or Specific)? Warning: If your users have individual user access codes and you change the setting from Specific to General, the users will not be able to access the cart. Conversely, if you want to change the cart’s type of access code from General to Specific, you must add new users and assign each user a Specific access code before they can access the cart. • If yes, press 2 (Chg) and 1 (Accept). • If no, press 1 (Accept). The next message depends on if the cart type is Specific or General. April 2006 www.artromick.com
  • 66. Initi™-Programming the Cart From the Keypad 67 14. If the cart type is General, the LCD displays the following message: CHG CART MASTER CODE 1-NO 2-CHG • To change the cart’s Master code, press 2 (Chg). The LCD displays the following message: ENTER NEW CART MASTER CODE • Enter the new Master code. The LCD displays the following message: ACCEPT XXXX AS NEW CODE? 1-YES, 2-NO Press 1 (YES). 15. If the cart type is Specific, the LCD displays the following message: PERSONAL EDITING XX 1-ACCEPT 2-CHG • To allow personal editing to enable cart users to change access codes press 2 (Chg) and 1 (Accept). Warning: If a user with personal editing capabilities selects an access code that is already in use, the LCD displays a CODE NOT AVAILABLE message, which could potentially compromise the security of your cart. To eliminate this possibility, do not allow personal editing. • To not allow personal editing, press 1 (Accept). 16. The LCD displays the following message: CHG CART MASTER CODE 1-NO 2-CHG 17. Do you want to change the cart’s master code? Caution: If you change the master code, be sure to provide the new code to any administrators who need it to perform their required activities. • If yes: Press 2 (Chg). The LCD displays the following message: ENTER NEW CART MASTER CODE _ _ _ _ o Enter a new master code. The LCD displays the following message: ACCEPT XXXX AS NEW CODE? 1-YES, 2-NO o Press 1 (Yes). • If no, press 1 (No). The LCD displays the following message: CHG OVERRIDE CODE? 1-NO 2-CHG April 2006 www.artromick.com
  • 67. Initi™-Programming the Cart From the Keypad 68 18. Do you want to change the cart’s override code? Caution: If you change the override code, be sure to provide the new code to any users who need it to perform their required activities. • If yes: o Press 2 (Chg). The LCD displays the following message: ENTER NEW OVERRIDE CODE _ _ _ _ o Enter a new override code. The LCD displays the following message: VERIFY OVERRIDE CODE XXXX? 1-YES, 2-NO o Press 1 (Yes). • If no, press 1 (No). The LCD displays the following message: TIME _ _: _ _ [displays time] 1- ACCEPT 2-CHG 19. Do you want to change the time that displays in the LCD? • If yes: o Press 2 (Chg). The LCD displays the following message: TIME _ _:_ _AM USE KEYPAD TO CHANGE o Enter the new time in HH:MM format. The LCD displays the following message: 1-ACCEPT, 2-AM, 3-PM o Press 1 (Accept), 2 (AM) or 3 (PM), as appropriate. o Press 1 (Accept). • If no, press 1 (Accept). The LCD displays the following message: DATE _ _ / _ _ / _ _ [displays date] 1-ACCEPT 2-CHG April 2006 www.artromick.com
  • 68. Initi™-Programming the Cart From the Keypad 69 20. Do you want to change the date that displays in the LCD? • If yes: o Press 2 (Chg). The LCD displays the following message: DATE _ _/_ _/_ _ 1- ACCEPT 2-CHG o Enter the new date in MM/DD/YY format. The LCD displays the following message: DATE _ _ / _ _ / _ _ [displays date] 1-ACCEPT, 2-CHG o Press 1 (Accept). • If no, press 1 (Accept). The LCD displays the following message: BEEPER LEVEL XXX 1-ACCEPT 2-CHG This message indicates that you have proceeded through the end of the settings and are back at the beginning of the list. 21. Press ESC to exit cart settings or repeat the procedure to modify any cart settings. April 2006 www.artromick.com
  • 69. Initi™-Programming the Cart From the Keypad 70 Managing Cart Users Introduction With regard to user access settings, your cart is configured in one of two ways based on your organization's requirements and the preconfigured setup of your cart. A General configuration means that your cart is configured for use with one access code. Therefore, if more than one user is accessing the cart, you cannot track individual activity. Your cart is preconfigured to include default General user access settings that you can modify as needed. A Specific configuration means that your cart is configured to have multiple user profiles. In this case, you must add user profiles to the cart and assign each user or group of users a unique user access profile. This enables you to track individual user activity using the Recall Events functionality. The type of configuration that you cart users is specified in the Access Code section of your cart settings. Managing General User Access To manage General access, you can modify the settings associated with your default user access profile. Managing Specific User Access To manage Specific users, you must as necessary: • Add user profiles • Modify users • Delete users General Navigation When you access user settings for a given user, the LCD displays all of the user’s settings in a list. To move through the list in order to view settings and navigate to a specific setting, press 1 (Accept). Pressing 1 enables you to advance in the list to the next setting without changing the current setting. When you display the last setting selection, press 1 (Accept) to return to the beginning of the list. You can repeat this process as many times as needed. To change a setting currently displayed, press 2 (Chg), enter new information (if applicable), and then press 1 (Accept). Pressing ESC will return you to 1 level higher in the menu. April 2006 www.artromick.com
  • 70. Initi™-Programming the Cart From the Keypad 71 Modifying General Access Code Introduction This feature will only be available if the cart is configured for General user access, which means there is a single access code for all normal users. Use this feature to change the General access code. Procedure Complete the following procedure to modify the general user access code. 1. Enter programming mode. The LCD will display the following: 1 – RECALL EVENTS 2 – EDIT PROGRAM 2. Press 2. The LCD will display the following: EDIT USER ACCESS? 1 – YES, 2 – NO, ESC 3. Press 1. The LCD will display the following: EDIT GEN USER CODE? 1 – YES, 2 – NO, ESC 4. Press 1. The LCD will display the following: ENTER NEW GENERAL ACCESS CODE _ _ _ _ 5. After the code is entered the LCD will display the following: VERIFY GEN ACCESS CODE XXXX?1 – YES 2 – NO where XXXX is the access code entered. Press 1 to accept the setting. April 2006 www.artromick.com
  • 71. Initi™-Programming the Cart From the Keypad 72 Adding a User Introduction If your cart is configured for Specific access, you must add a profile for each user. When you add a user, you define: • User # • User Type • Cart Override • Access Code Creating this profile enables you to track individual activity using the Recall Events functionality. Note: The type of configuration (General or Specific) that your cart uses is specified in the Access Code section of your cart settings. Note: If the cart is configured with Access control software: Remote, then users cannot be added through the keypad. User Access Settings Defined • User access settings are described below. The settings are listed as the cart displays them in the LCD list. • User #—A unique number that identifies the cart user. After a User # is entered and accepted, it cannot be modified. • User Type—A User Type defines basic levels of user access. User Types include: o Normal: This User Type enables a user to access specific areas of the cart. This person cannot perform programming or recall functions. This is the default setting. o Admin: This User Type enables a user to perform all programming and Recall Event functions and to access all areas of the cart. • Cart Override—If set to Yes, this setting grants users the right to use the Override code. The Override code is a code that is assigned to the cart. The code bypasses alarms, timers, and relocking mechanisms. Typically, this function is used while the cart is being restocked by the pharmacy. Available Cart Override options are No or Yes. • Access Code—An access code is a unique PIN that enables a user to access the cart. The access code can be modified. April 2006 www.artromick.com
  • 72. Initi™-Programming the Cart From the Keypad 73 Procedure Complete the following procedure to add a user: 1. Enter Programming mode. The LCD displays the following message: 1-RECALL EVENTS 2-EDIT PROGRAM 2. Press 2 (Edit Program). The LCD displays the following message: EDIT USER ACCESS? 1-YES, 2-NO, ESC 3. Press 1 (Yes). The LCD displays the following message: ADD NEW USER? 1-YES, 2-NO 4. Press 1 (Yes). The LCD displays the following message: ENTER NEW USER # 5. Enter a unique User #. Note: The User # identifies the user. The User # is not the same as an access code and cannot be modified after it is accepted. For simple programming, however, the User # can be the same number as the access code that you assign later in this procedure. After the code is entered, the LCD displays the following message: USER TYPE NORMAL? 1-ACCEPT 2-CHG 6. Do you want to make this user an administrator? • If yes: o Press 2 (Chg). The LCD displays USER TYPE ADMIN 1-ACCEPT 2-CHG o Press 1 (Accept) • If no, press 1 (Accept). The LCD displays the following message: CART OVERRIDE ? NO 1-ACCEPT 2-CHG April 2006 www.artromick.com
  • 73. Initi™-Programming the Cart From the Keypad 74 7. Do you want this user to have cart override rights? • If yes: o Press 2 (Chg) o Press 1 (Accept) • If no, press 1 (Accept). The LCD displays the following message: USER # * * * *ENTER ACCESS CODE * * * * 8. Enter an access code for the user. Note: For simple programming, the access code can be the same number as the User # that you assigned earlier in this procedure. After the code is entered the LCD displays the following message: USER # * * * *, VERIFY CODE * * * *? 1-YES 2-NO 9. Verify that the access code is correct, and press 1 (Yes). 10. The LCD displays the following message: ADD NEW USER? 1-YES, 2-NO Either repeat this procedure to add another user or press 2 (No) to complete this procedure. If you press 2 (No), the following message displays: EDIT CODE ACCESS 1-YES 2-CHG ESC Press ESC twice and you will be returned to the Recall Events/Edit Program message. You have completed this procedure. Note: If an access code entered is already in use, the LCD will display: CODE NOT AVAILABLE April 2006 www.artromick.com
  • 74. Initi™-Programming the Cart From the Keypad 75 Modifying User Profiles Introduction This section describes how to modify user access code settings. Modifying a User’s Access Code Settings Complete the following procedure to modify user access code settings. 1. Enter Programming mode. The LCD displays the following message: 1-RECALL EVENTS 2-EDIT PROGRAM 2. Press 2 (Edit Program). The LCD displays the following message: EDIT USER ACCESS? 1-YES, 2-NO, ESC 3. Press 1 (Yes). The LCD displays the following message: ADD NEW USER? 1-YES, 2-NO, ESC 4. Press 2 (No). The LCD displays the following message: EDIT CODE ACCESS? 1-YES, 2-NO, ESC 5. Press 1 (Yes). The LCD displays the following message: ENTER USER#_ _ _ _ 6. After the code is entered the cart will search for this number in memory. • If the user number is not found, the Add New User menu will display. • If the user number is found, the LCD will display the following message: USER TYPE NORMAL 1 – ACCEPT 2 – CHG 7. Do you want to edit the User Type setting? • If yes, press 2 (Chg). The LCD will display the following message: USER TYPE ADMIN 1 – ACCEPT 2 – CHG • If no press 1 (Accept). The LCD displays the following message: CART OVERRIDE ? NO 1-ACCEPT 2-CHG 8. Do you want to edit the Override setting? • If yes, press 2 (Chg). The LCD displays the following message: CART OVERRIDE ? YES 1-ACCEPT 2-CHG • Press 1. • If no, press 1 (Accept). • The LCD displays the following message: USER# XXXX ENTER ACCESS CODE _ _ _ _ April 2006 www.artromick.com
  • 75. Initi™-Programming the Cart From the Keypad 76 9. Enter a new access code for this user. Note: If you enter a code that is already in use, the LCD displays a CODE NOT AVAILABLE message. The LCD displays the following message: USER# XXXX VERIFY CODE xxxx? 1-YES 2-NO Where XXXX is the user number entered and xxxx is the access code entered. 10. Verify that the code information is correct and press 1 (Yes). The EDIT CODE ACCESS message redisplays. Press ESC twice and you will be returned to the Recall Events/Edit Program message. You have completed this procedure. April 2006 www.artromick.com
  • 76. Initi™-Programming the Cart From the Keypad 77 Deleting a User Introduction If your cart requires Specific access codes, you can delete user profiles that you add to the cart. Note: The type of configuration (General or Specific) that your cart uses is specified in the Access Code section of your cart settings. Procedure Complete the following procedure to delete a user. 1. Enter Programming mode. The LCD displays the following message: 1-RECALL EVENTS 2-EDIT PROGRAM 2. Press 2 (Edit Program). The LCD displays the following message: EDIT USER ACCESS? 1-YES, 2-NO, ESC 3. Press 1 (Yes). The LCD displays the following message: ADD NEW USER? 1-YES, 2-NO, ESC 4. Press 2 (No). The LCD displays the following message: EDIT CODE ACCESS 1-YES, 2-NO, ESC 5. Press 2 (No). The LCD displays the following message: DELETE USER? 1-YES, 2-NO, ESC 6. Press 1 (Yes). The LCD displays the following message: ENTER USER NUMBER TO DELETE _ _ _ _ 7. After this code is entered the cart will search for this number in memory. If the number is not found, the LCD will display: NUMBER NOT FOUND PLEASE RE-ENTER 8. If the number is found, the LCD will display the following message: DELETE USER XXXX CONFIRM 1-YES 2-NO April 2006 www.artromick.com
  • 77. Initi™-Programming the Cart From the Keypad 78 9. Verify that the User Number that displays is correct. Press 1 (Yes). The LCD displays the following message: USER DELETED FROM SYSTEM This message is followed by DELETE USER? 1-YES, 2-NO, ESC Press ESC twice and you will be returned to the Recall Events/Edit Program message. You have completed this procedure. April 2006 www.artromick.com
  • 78. 6 Troubleshooting Overview This section lists general tips, symptoms of problems that you may encounter, their cause, and the solution. The next chapter describes the replacement procedures that may be mentioned in the Troubleshooting Guide. If none of these tips remedies the problem, please contact your supervisor or Artromick Technical Support 24/7 at 800-848-6462 General Tips If the cart does not function properly, try the following: • Use the red Reset button on the back of the cart to restart the cart. Restarting your cart is similar to restarting your PC. • Make sure the charger is connected at the cart and at the wall. A completely discharged battery may require a few minutes to recharge enough to operate the cart. • If the LCD indicates an incorrect access code, see your supervisor for the correct code. April 2006 www.artromick.com
  • 79. Initi™-Troubleshooting 80 Troubleshooting Guide This guide provides some basic troubleshooting steps to address problems that you may encounter over the lifetime of the cart. See the next chapter for how to replace damaged or inoperable parts that can be replaced in the field. Should you have any problems not covered or have questions on achieving the solution indicated, please call Artromick Technical Support. Note: The first step in most troubleshooting is to ensure that you can get a response from the cart and the battery is sufficiently charged. Symptom Solution • Check that the cart power switch is in “On” position • Check the 15 amp breaker • Check the battery connections in base No response from cart • Verify that the battery voltage is greater than 10.5 volts • Check the battery connection to DC/DC Power board • Check the 15 amp fuse on DC/DC Power board (not on early models) • Check to see if the cart is responsive (press battery key) • Verify that the battery charge is greater than 0%. Plug in the charger if needed Cart does not move up or down • Verify the ribbon cable connection on the DC/DC Power board and the communication board • Verify the proper “seating” of the communication PCB in the PCMCIA slot of the cart main PCB • Check to see if the cart is responsive (press battery key) • Verify that the battery charge is greater than 0%. Plug in the charger if needed Cart will not lock • Press secure key • Lock mechanism may be stuck • Does LCD read “Invalid lock state”? • The AutoLock assembly may need replaced • Check to see if the cart is responsive • Verify that the battery charge is greater than 0%. Plug in the charger if needed Cart will not unlock • Verify that you are entering a valid access code • Does LCD read “Invalid lock state”? • The AutoLock assembly may need replaced • Verify that AutoLock assembly is working properly. If it is in an invalid state, or stuck, replace the AutoLock Manual override key assembly will not work • If the AutoLock assembly is working properly, the override lock may need to be replaced April 2006 www.artromick.com
  • 80. Initi™-Troubleshooting 81 Symptom Solution • Plug the power cord into a known good AC outlet • Turn on the cart power switch • Check to see if cart LCD says CHARGING when plugged in. If not, remove the back of the cart and check the LED on the charger. If the LED is off, the charger internal fuse may have been blown and the charger may need Battery does not charge replaced or hold charge • If the LED is on, check connections to the DC/DC Power PCB and battery • If all connections are good and the cart says CHARGING, allow the cart to charge for 8 hours • If after 8 hours, the battery still seems to discharge too fast, the battery may need replaced • Turn on the computer to provide load to the DC/DC Power Cart displays PCB CHARGING when unplugged • If problem persists, the DC/DC Power PCB may need replaced Cart works when • Check the 15 amp breaker plugged in but not when • Check the battery connections unplugged • Verify that the battery voltage is greater than 10.5 V • Check that the mouse is not obstructing motion Keyboard tray will not • Check for cable obstructions open or retract properly • The keyboard drawer slides may need to be replaced • Check for obstructions Cart hard to push or • Unlock the front casters swivel • Casters may need to be replaced Cart acquires a static Replace broken or missing static chain charge • Check that the mouse is plugged into the communication hub (Follow the access procedures for replacing the mouse) Mouse does not work • Check that the communication hub is plugged into the properly computer’s USB port • Try plugging the communication hub into another USB port on the computer • The mouse may need to be replaced April 2006 www.artromick.com
  • 81. Initi™-Troubleshooting 82 Symptom Solution • Check that the keyboard is plugged into the communication hub (Follow the access procedures for replacing the keyboard) Keyboard does not • Check that the communication hub is plugged into the work properly computer’s USB port • Try plugging the communication hub into another USB port on the computer • The keyboard may need to be replaced Keyboard palm rest is worn, damaged or Replace keyboard palm rest missing Bins are damaged or Replace bins do not slide properly • Check the battery charge. If less than 10%, recharge the Computer does not battery work properly • Check that the power and USB cables are properly plugged into the computer Computer does not Replace the pivot mount pivot properly or at all Power cord hanger no longer will hold power Replace the power cord hanger cord April 2006 www.artromick.com
  • 82. 7 Repair Overview This chapter is for technicians who are experienced in replacing parts in electronic equipment. The cart has a large number of replaceable parts that are listed in this chapter. These parts can be used to repair the unit when necessary. This section is organized from the simplest repairs to ones that require that the work surface and both sides of the cart are completely removed. The table below shows the chapter organization: Battery • Replace 12 V Battery External Repairs • Casters • Static Chain • Mouse or Keyboard • Keyboard Palm Rest • Keyboard Drawer Mouse Tray • Keyboard Drawer Slides • Keypad Assembly with Substrate • Bins • Computer • Pivot Mounts • Power Cord Hanger Internal Access • Remove Back • Remove Right or Left-Rear Panel • Remove Work Surface • Remove Right and Left Side Panel April 2006 www.artromick.com
  • 83. Initi™-Repair 84 Internal Repairs • DC/DC Power PCB or Power Distribution PCB • Communication PCB • Main PCB • USB Hub • Charger • Reset Switch • Override Lock Assembly • LCD PCB • Power Cord • Keypad Extension Wiring Harness • LCD Extension Wiring Harness • LCD Assembly • AutoLock Assembly Note: Before beginning work on the cart, disconnect the power cord if it is plugged in and ensure that the power switch is turned off. Note: Should you wish to lay the cart on the floor, use two people to lower it. NEVER lay the cart on its front. Doing so could damage the bins. Caution: When working on electronic components, use a ground strap to prevent static discharge. Required Tools The following tools are required for performing the tasks described in this section: • 5/32" Pin Socket Safety Screw that was shipped with your unit • #1 and #2 Phillips head screwdrivers • Adjustable wrench or 10 mm socket or wrench • Torx T-30, T-40 and T-25 screwdriver bits • Hex key set • Side cutters • 1/4" Nut driver • 3/16" Nut driver • 3/4" Open end wrench • 1/2" Open end wrench • Two sizes of flathead screwdrivers • Digital Multimeter April 2006 www.artromick.com
  • 84. Initi™-Repair 85 Replaceable Parts List The following list gives the most common field replaceable parts. Should the part you need not be listed below, call Artromick Technical Support for advice or service. Part Number Description 12586 AC AutoLock LCD 12582 AutoLock LCD PCB 20146 Battery, 12 V, 44 AH 20023 Battery Access Cover Assembly 20145 Charger, 12 V, 5 A, Constant Current 12504 COM Port Wiring Harness 20190 Computer Pivot Mount 12866 Computer Swivel Mount 20024 Initi AutoLock Keypad Assembly w/ Substrate 20126 Initi AutoLock Keypad Extension Wiring Harness 20025 Initi AutoLock Assembly 20121 Initi AutoLock LCD Wiring Harness 20138 Initi Communication PCB 20215 Initi DC/DC Power PCB 20153 Initi Keyboard Drawer Mouse Tray 20156 Initi Keyboard Drawer Palm Rest 20026 Initi Override Lock Assembly 12902 Initi Main PCB 20137 Initi Power Distribution PCB 18047 Keyboard, USB 20151 10" Keyboard Drawer Slides 20204 Mouse, USB 12823 Plug Hanger, Large 20217 Power Cord – Dual 20199 Power Cord – Single 12642-1 Reset Switch 18045 Serial to USB Cable 12638 Static Elimination Chain 20194 Twin Wheel 4" Caster – Swivel 20195 Twin Wheel 4" Caster – Braking 20196 USB Extension Cable, AA MF, 3' 20027 USB Hub, 4 Port, with Velcro April 2006 www.artromick.com
  • 85. Initi™-Repair 86 Optional Parts The following parts can be ordered for your cart. Any installation instructions necessary will be supplied with the part. Part Number Description 20180 Initi Top Mat 18049 Keyboard Skin 20155 Mouse Holder 20054 Stylus Pen with Holder Replace 12 V Battery Introduction The battery is encased in a black box that extends below the cart. You can access the battery by removing the cover panel located at the bottom of the back of the cart. Caution: Unplug the cart’s spiral power cord from the outlet to prevent personal injury when working with the battery assembly. Procedure Complete the following procedure to replace the battery: 1. Turn off the power to the cart and unplug the spiral, AC power cord from the wall socket. 2. Activate the cart’s brakes. 3. Kneel facing the rear of the cart and locate the battery cover panel, which has two black knobs. Large Knob Small Knob Battery Access Cover Panel Circuit Breaker Battery Access Cover Panel • The smaller knob (furthest away from the cart) tightens or loosens the inner locking device and has small grooves. • The larger knob rotates the inner locking device and has larger (finger) grooves. Note: If two screws are present, remove them. April 2006 www.artromick.com
  • 86. Initi™-Repair 87 4. Rotate the inner knob 1/4-turn to the left until the cover panel unlocks. The entire cover panel will come loose and fall outward, exposing the cart’s battery. 5. Set the cover panel aside. 6. Place your fingers in the two slots on the top front of the battery and pull it forward to expose the battery’s terminals. You can allow the battery to tip out with the bottom front edge resting on the floor. Caution: Do not pull the battery all the way out of the cart, as this may damage the wiring. Battery and Battery Cables Caution: Do not place your hand on the top of the battery to pull it out. You could injure yourself on the panel latch that extends down. 7. Use a 10 mm wrench to remove the bolts on the battery terminals. Disconnect the wire from the negative (-) terminal first, followed by the wire from the positive terminal. 8. Pull the old battery out of the case and set it aside. 9. Set the replacement battery in the case with the terminals exposed. 10. Connect the wires and replace the bolts. • First connect the red wire to the battery’s red (positive (+)) terminal. • Then connect the black wire to the battery’s black (negative (-)) terminal. 11. Push the replacement battery to the back of the case, exposing the slot on the bottom front edge of the case. 12. Grab the cover panel by the knob and replace it by fitting the notch on the bottom edge of the panel into the slot on the battery case. 13. Push the cover panel back and secure it in place by rotating the inner knob 1/4-turn to the right. 14. If necessary, tighten the panel by turning the outer knob clockwise. Note: Only hand-tighten the knobs to prevent damage to your cart. 15. Plug the black spiral power cord into an AC outlet and charge the battery for at least three hours prior to use. April 2006 www.artromick.com
  • 87. Initi™-Repair 88 External Repairs The following repairs can be made to the cart without removing the back of the cart to access internal components. Replace Casters The unit has two different types of casters: • Braking Casters (front) • Swivel Casters (back) Both types are replaced the same way, using the following procedure. Procedure 1. Using the keypad, move the unit down to its lowest position. 2. Unplug the power cord if it is plugged in and turn off the power switch. 3. With two people, grasp the unit and carefully lower it onto its back taking care not to put pressure on the computer. Caution: NEVER lay the cart on its front. Doing so could damage the bins. 4. Using a 3/4" open end wrench, unscrew the old caster(s). Underneath View of Base Showing Casters and Static Chain 5. Screw in the replacement caster(s). 6. Using two people, return the unit to its upright position. April 2006 www.artromick.com
  • 88. Initi™-Repair 89 Replace Static Chain The static chain hangs underneath the unit and drags against the floor to prevent buildup of a static charge. For reference see the photograph Underneath View. Procedure 1. Using the keypad, move the unit down to its lowest position. 2. Unplug the power cord if it is plugged in and turn off the power switch. 3. With two people, grasp the unit and carefully lower it onto its back taking care not to put pressure on the computer. 4. Using a wrench or socket set, unscrew the nut holding the old static chain. 5. Remove the old chain and position the replacement chain in its place. 6. Tighten the nut to hold the chain in place. 7. Using two people, return the unit to its upright position. Replace the Keyboard Palm Rest The procedure for replacing the keyboard drawer palm rest is described below. Procedure 1. Pull the keyboard drawer tray out. Place the keyboard and mouse on the work surface. 2. Pull off the old palm rest. Make sure to remove any residual foam or adhesive. 3. Pull the protective tape from the back of the new palm rest and carefully position it on the tray, sticky side down. Press it firmly so that it adheres to the surface. April 2006 www.artromick.com
  • 89. Initi™-Repair 90 Replace the Mouse or Keyboard The procedures for replacing the mouse or keyboard are similar and are described below. Procedure 1. Unplug the power cord if it is plugged in and ensure that the power switch is turned off. 2. Pull the keyboard tray out. Place the keyboard and mouse on the work surface. 3. Two latches on the side of the keyboard tray hold the keyboard tray in place. Push down on the right-hand latch and push up on the left-hand latch to release the tray. Remove the tray. 4. Carefully follow the wires of the mouse and keyboard to the cable clamps. Using your fingernail or small flathead screwdriver release the clamps. Keyboard Tray Removed 5. Both sets of wires plug into the same communication hub. Disconnect the old mouse cable or keyboard cable and connect the replacement one into an available slot. 6. Re-secure the cables using the existing clamps or new ones. 7. Carefully line up the keyboard drawer tray guides with the corresponding guides on the cart and reinstall the keyboard tray. 8. Return the keyboard to the keyboard tray. Note: Depending on the size of the technician’s arms, it may be possible to replace the mouse or keyboard without removing the tray. April 2006 www.artromick.com
  • 90. Initi™-Repair 91 Replace the Keyboard Drawer Mouse Tray The procedure for replacing the keyboard drawer mouse tray is described below. Procedure 1. Pull the keyboard tray out. Place the keyboard and mouse on the work surface. 2. Two latches hold the keyboard tray in place. Push down on the right-hand latch and push up on the left-hand latch to release the tray. Remove the tray. Note: The keyboard drawer mouse tray can be replaced without removing the keyboard tray. However, the procedure is more easily performed with the keyboard tray removed. 3. Using a #2 Phillips head screwdriver, remove the four screws at the back of the tray. Bottom of Keyboard Tray 4. Slide the bottom of the tray assembly towards the front of the tray to release the lip holding the bottom of the tray. 5. Remove the old mouse tray and replace it. 6. Insert the tabs of the bottom of the tray assembly into the slots at the front of the keyboard drawer tray. 7. Holding the tray in place, reattach it with four screws. 8. Carefully line up the keyboard tray with the sides of the guides and reinstall the keyboard tray if it has been removed. 9. Return the keyboard to the keyboard tray. April 2006 www.artromick.com
  • 91. Initi™-Repair 92 Replace the Keyboard Drawer Slides The procedure for replacing the keyboard drawer slides is described below. Note: There are four main parts to the keyboard drawer slides. On each side, one slide attaches to the keyboard drawer and the other attaches to the cart inside the drawer opening. Procedure 1. Unplug the power cord if it is plugged in and ensure that the power switch is turned off. 2. Pull the keyboard tray out. Place the keyboard and mouse on the work surface. 3. Two latches on the side of the keyboard tray hold the keyboard tray in place. Push down on the right-hand latch and push up on the left-hand latch to release the tray. Remove the tray. 4. Remove the four nuts (two on each side) that hold the keyboard drawer slides to the keyboard tray. 5. Remove the old slides from the keyboard tray. 6. Position the replacement keyboard drawer slides and reattach them to the keyboard drawer with four nuts. 7. Remove the two screws (one at each end at the front of the cart) underneath the work surface. Slide out the holder that the keyboard drawer slides mount to. 8. Unscrew the four nuts (two on each side) that hold the keyboard drawer slides in place. Screw Nuts Keyboard Drawer Slides 9. Remove the old slides from the bracket assembly. 10. Position the replacement keyboard drawer slides to the bracket assembly and reattach them with four nuts. 11. Re-install the bracket assembly in the cart. Ensure that the slots in the rear of the bracket catch on the screws in the rear of the opening. For reference, see the photograph Back of Cart From Below. 12. Carefully line up the keyboard tray with the sides of the guides and reinstall the keyboard tray. 13. Return the keyboard and mouse to the keyboard tray. April 2006 www.artromick.com
  • 92. Initi™-Repair 93 Replace the Keypad Assembly With Substrate The procedure for replacing the keypad on the work surface is described below. Caution: Before working on any internal component, make sure that the power cord is unplugged from the wall socket, the cart is disconnected from any host computer, and the power switch is turned off. Caution: When working on electronic components, use a ground strip to prevent static discharge. Procedure 1. Remove the keyboard drawer as described previously. 2. Remove the two screws holding the keypad (underside of work surface) Screws Holding Keypad Underside of Front of Work Surface 3. Pop up the old keypad. Keypad Assembly 4. Disconnect the AutoLock keypad extension wiring harness making sure to note the orientation. Caution: Use care when handling the ribbon cable to prevent it from being damaged. Wiggle it out of its sockets carefully. Note: Be careful to ensure the correct orientation of the connections. 5. Plug the AutoLock keypad extension wiring harness into the replacement keypad. 6. Reposition the replacement keypad. 7. Reverse the above steps to complete the procedure. April 2006 www.artromick.com
  • 93. Initi™-Repair 94 Replace the Bins The procedure for replacing the bins (drawers) is described below. Procedure 1. If necessary, power on the cart and access the bins. 2. Pull the old bin fully open. Restrainer Bins 3. Hold the metal restrainer down and lift the old bin up and out. 4. Reinsert the replacement bin and release the metal restrainer. 5. Repeat as necessary for each replacement bin. 6. Secure the cart. April 2006 www.artromick.com
  • 94. Initi™-Repair 95 Replace the Computer and Pivot Mounts The procedure for replacing the computer and/or the pivot mounts that are used to attach the computer is described below. Procedure 1. Unplug the power cord if it is plugged in and ensure that the power switch is turned off. 2. Disconnect the USB and power connections from the base of the monitor/computer. 3. Have one person hold the monitor/computer. Using a Phillips head screwdriver, have the second person unscrew the four screws holding the monitor to the bracket and remove it. Set the monitor/computer to the side. Note: If you are just replacing the computer and not the pivot mounts, simply reattach the replacement computer. Screws Holding Computer Pin Socket Safety Screws Back of Cart Showing Computer 4. The end caps will snap off. Remove both end caps. 5. Using a Phillips #2 screwdriver, remove the two screws from each side of the mount. April 2006 www.artromick.com
  • 95. Initi™-Repair 96 End Caps Off Pivot Mounts 6. Position the replacement mounts in place. 7. Attach the replacement mounts with four screws. 8. Snap the replacement end-caps in place. 9. Re-attach the computer/monitor as described previously. Replace the Power Cord Hanger The procedure for replacing the power cord hanger is described below. See the photograph in Cart with Column Trim Assembly Removed. Procedure 1. Using a #2 Phillips head screwdriver, unscrew the two screws that hold the old power cord hanger in place. 2. Remove the old power cord hanger and set it aside. 3. Position the new power cord hanger in its place. 4. Re-screw the power cord hanger in place. April 2006 www.artromick.com
  • 96. Initi™-Repair 97 Internal Access This section describes the actions you need to take to access internal components. The typical order is • Remove rear cover (extrusion) • Remove left and/or right rear panel • Remove work surface • Remove left and/or right side panel Remove the Back of the Cart The procedures that follow require that the back be removed from the cart. The procedure for removing the back of the cart is described below. For the location of the top screws, see Replace the Computer and Pivot Mounts. Procedure 1. Using the keypad, move the unit up to its highest position. 2. Unplug the power cord if it is plugged in and turn off the power switch. Caution: Before working on any internal component, make sure that the power cord is unplugged from the wall socket, the cart is disconnected from any host computer, and the power switch is turned off. 3. Using the special pin socket safety screwdriver, remove the rear set of the two pin socket safety screws at the top. 4. Likewise, remove the front set of the two pin socket safety screws at the bottom. Pin Socket Safety Screws Bottom of Back of Cart 5. Carefully slide the column trim assembly that covers the back down. Once freed, it can easily be removed. Set the column trim assembly aside. April 2006 www.artromick.com
  • 97. Initi™-Repair 98 Power Cord Hanger Connector Panel Assembly Panel Screws Cart with Column Trim Assembly Removed You now have access to the back of the cart. Caution: Should you wish to lay the cart on the floor use two people to lower it to its side. Never lay the cart on its front. Doing so could damage the bins. To re-install the back of the cart, reverse the above steps. April 2006 www.artromick.com
  • 98. Initi™-Repair 99 Remove the Right or Left Rear Panel of the Cart Some procedures that follow require that the right rear panel or left rear panel (when facing the front) be removed from the cart. The procedure for removing the right rear panel of the cart is described below. For reference see the photograph Cart with Column Trim Assembly Removed. Procedure 1. Using the keypad, move the unit up to its highest position. 2. Unplug the power cord if it is plugged in and turn off the power switch. Caution: Before working on any internal component, make sure that the power cord is unplugged from the wall socket, the cart is disconnected from any host computer, and the power switch is turned off. 3. Remove the back of the cart as described earlier. 4. Using a Phillips head #2 screwdriver, unscrew the three screws holding the right rear panel in place. USB Hub Charger Cart With Rear Panels Opened 5. Carefully remove the right-rear panel by slipping it out of the pins holding it in place. You now have access to the right-rear side of the cart. To re-install the right rear panel, reverse the above steps. Remove the Left Rear Panel of the Cart To remove the left rear panel of the cart (when viewed from the front) follow the same procedures as above except the screws are on the other side. April 2006 www.artromick.com
  • 99. Initi™-Repair 100 Remove the Work Surface of the Cart Some procedures that follow require that the work surface of the cart be removed. This piece is also called the top. The procedure for removing it is described below. Caution: Before working on any internal component, make sure that the power cord is unplugged from the wall socket, the cart is disconnected from any host computer, and the power switch is turned off. Procedure 1. Remove the back of the cart as described earlier. 2. Remove the right and left rear panels of the cart as described earlier. 3. Remove the two screws underneath the work surface on either side that hold the work surface in place. Note: To see these screws you must view the work surface from below. These screws are located less than two inches in from the remaining front panels and about seven inches above the grommets. Screw Screw Keyboard Tray Bracket Back of Cart From Below 4. Facing the cart, slide the work surface towards you, then carefully lift up, freeing it. Note: Be careful not to strain the connecting cables. To re-install the work surface, reverse the above steps. April 2006 www.artromick.com
  • 100. Initi™-Repair 101 Remove the Right or Left Side Panel of the Cart Some procedures that follow require that the right side panel or left side panel (when facing the front) be removed from the cart. The procedure for removing the right side panel of the cart is described below. For reference see the photograph Cart with Back Removed. Procedure 1. Using the keypad, move the unit up to its highest position. 2. Unplug the power cord if it is plugged in and turn off the power switch. Caution: Before working on any internal component, make sure that the power cord is unplugged from the wall socket, the cart is disconnected from any host computer, and the power switch is turned off. 3. As described earlier, remove the following: • Back of the cart • Right and left rear panels • Work surface (do not remove it all the way, just pivot it to the side) Work Surface Loosened 4. Carefully pivot the work surface to expose the two screws holding the top of the panel in place. Remove the two screws. 5. Using a #2 Phillips head screwdriver, remove the two screws holding the bottom of the panel in place. 6. Facing the back of the cart, remove the screw holding the panel to the rear bottom panel. 7. Remove the three final screws that hold the panel in place. 8. Carefully remove the right-front panel. You now have access to the entire right side of the cart. To re-install the right panel, reverse the above steps. April 2006 www.artromick.com
  • 101. Initi™-Repair 102 Remove the Left Side Panel of the Cart To remove the opposite panel follow the same procedures as above except the screws are on the other side. Replace or Repair Internal Components The procedures that follow require access to internal components of the cart. Caution: When working on electronic components, use a ground strip to prevent static discharge. Replace the DC/DC Power PCB The procedure for replacing the DC/DC Power printed circuit board is described below. Some carts will come with the power distribution PCB instead. Replacement procedures for both PCBs are the same. Caution: Before working on any internal component, make sure that the power cord is unplugged from the wall socket, the cart is disconnected from any host computer, and the power switch is turned off. Procedure 1. Remove the back of the cart as described previously. 2. Disconnect all cables connected to the DC/DC Power PCB. Initi DC/DC Power PCB Initi Main PCB Initi Communication PCB Cart with Back Removed April 2006 www.artromick.com
  • 102. Initi™-Repair 103 3. Remove the four screws holding the DC/DC Power PCB in place. 4. Remove the old DC/DC Power PCB and replace it. 5. Screw in four screws to hold the replacement PCB in place. 6. Reconnect all cables. Caution: Do not force connections. All cables are keyed and will only go in the appropriate socket the correct way. 7. Reinstall the back of the cart. April 2006 www.artromick.com
  • 103. Initi™-Repair 104 Replace the Communication PCB The procedure for replacing the communication printed circuit board is described below. For reference, see the photograph Cart with Back Removed. Caution: Before working on any internal component, make sure that the power cord is unplugged from the wall socket, the cart is disconnected from any host computer, and the power switch is turned off. Procedure 1. Remove the back of the cart as described previously. 2. Disconnect the cable from the communication PCB. Caution: Use care when handling the ribbon cable to prevent it from being damaged. Wiggle it out of its sockets carefully. 3. Remove the old communication PCB and replace it. Be careful to properly align it. It should look centered and squared up to the main PCB when installed correctly. 4. Reconnect the cable. Caution: Do not force connections. All cables are keyed and will only go in the appropriate socket the correct way. 5. Reinstall the back of the cart. April 2006 www.artromick.com
  • 104. Initi™-Repair 105 Replace the Main PCB The procedure for replacing the main printed circuit board is described below. For reference, see the photograph Cart with Back Removed. Caution: Before working on any internal component, make sure that the power cord is unplugged from the wall socket, the cart is disconnected from any host computer, and the power switch is turned off. Procedure 1. Remove the back of the cart as described previously. 2. Remove the communication PCB as described previously. Caution: Use care when handling the ribbon cables to prevent them from being damaged. Wiggle them out carefully. 3. Disconnect all cables connected to the main PCB. Note: To facilitate reinstallation, carefully observe where each cable is connected since some use the same type of connector. 4. Remove the four screws holding the main PCB in place. 5. Remove the old main PCB and replace it. 6. Screw in four screws to hold the replacement PCB in place. 7. Reconnect all cables. Caution: Do not force connections. 8. Reinstall the communication PCB. 9. Reinstall the back of the cart. April 2006 www.artromick.com
  • 105. Initi™-Repair 106 Replace the USB Hub The procedure for replacing the USB hub is described below. Caution: Before working on any internal component, make sure that the power cord is unplugged from the wall socket, the cart is disconnected from any host computer, and the power switch is turned off. Procedure 1. Remove the back of the cart as described previously. 2. Remove the left rear panel of the cart as described previously. 3. You can now access the USB hub from the rear of the cart. Disconnect all cables connected to the USB hub. USB Hub Charger Cart With Back and Rear Panels Removed 4. The old USB hub is connected with Velcro. Pull up firmly to free the old USB hub. 5. Replace the USB hub and press it down firmly. 6. Reconnect all cables. Caution: Do not force connections. All cables are keyed and will only go in the appropriate socket the correct way. 7. Reinstall the left rear panel and the back of the cart. April 2006 www.artromick.com
  • 106. Initi™-Repair 107 Replace the Charger The procedure for replacing the charger on the left side (when facing the cart) is described below. Some models have a second charger that can also be replaced using these procedures but for the opposite side of the cart. Caution: Before working on any internal component, make sure that the power cord is unplugged from the wall socket, the cart is disconnected from any host computer, and the power switch is turned off. Procedure 1. Remove the back of the cart as described previously. 2. Remove the left rear panel of the cart as described previously. 3. The charger is on the left side of the cart (right side when viewed from the back). Disconnect the AC and the DC cables. Bracket Screw Charger Charger and Bracket Screw 4. Above the charger is a single screw that holds the charger bracket in place. Remove the bracket screw. 5. Lift the charger bracket up and remove the old charger. Note: To remove the side panels, you will need to remove this bracket completely. 6. Replace the old charger. 7. Place the bracket back into position and reinstall the screw holding the bracket in place. April 2006 www.artromick.com
  • 107. Initi™-Repair 108 8. Reconnect all cables. Caution: Do not force connections. All cables are keyed and will only go in the appropriate socket the correct way. 9. Reinstall the right rear panel and the back of the cart. Note: The charger is internally fused. There are no replaceable AC fuses for the cart. Replace the Power Cord The procedure for replacing the AC power cord is described below. For reference, see the photograph Cart With Back and Rear Panels Removed. Caution: Before working on any internal component, make sure that the power cord is unplugged from the wall socket, the cart is disconnected from any host computer, and the power switch is turned off. Note: If you have two chargers, a dual ended power cord is used. Procedure 1. Two screws hold the spiral cord support holder. Unscrew them and remove the spiral cord support holder. 2. Remove the back of the cart as described previously. 3. Remove the left rear panel of the cart as described previously. 4. Remove the nut holding the stress-relief tie down. 5. Disconnect the two grounding wires and washers. 6. Disconnect the AC power cord from the charger. Spiral Cord Support Holder Back of Cart Showing Spiral Cord Support Holder April 2006 www.artromick.com
  • 108. Initi™-Repair 109 7. Thread the old power cord (charger cord end) out of the cord support holder and panel opening and thread the new one in its place. 8. Install the stress relief tie down. 9. Reconnect all grounds ensuring that a lock washer is under the ring terminal against the panel. Each ground has a locking washer that must be tightened firmly to make direct contact with the metal of the cart. Warning: Failure to attach the safety ground connections can create a hazardous condition. 10. Using a Digital Multimeter, ensure that the resistance between the ground pin of the AC plug and exposed screw on the chassis is less than 1 ohm. Also ensure that the ground pin at the charger end of the power cord is less than 1 ohm to the chassis. 11. Reattach the power cord to the charger. 12. Reinstall the left rear panel and the back of the cart. 13. Reattach the spiral cord support holder. April 2006 www.artromick.com
  • 109. Initi™-Repair 110 Replace the Reset Switch The procedure for replacing the reset switch is described below. Caution: Before working on any internal component, make sure that the power cord is unplugged from the wall socket, the cart is disconnected from any host computer, and the power switch is turned off. Procedure 1. Remove the back of the cart as described previously. 2. Remove the right rear panel of the cart as described previously. Reset Override Lock COM Port Wiring Switch Assembly Harness AutoLock Connector Panel 3. Disconnect the cables from the back of the reset switch. Reset COM Port Wiring AutoLock LCD Switch Override Lock Harness PCB Assembly Back of AutoLock Connector Panel 4. Pop the switch out of its opening. 5. Insert the replacement reset switch. 6. Reconnect the cables to the back of the reset switch. 7. Reinstall the right rear panel and the back of the cart. April 2006 www.artromick.com
  • 110. Initi™-Repair 111 Replace the LCD PCB The procedure for replacing the AutoLock LCD printed circuit board is described below. Caution: Before working on any internal component, make sure that the power cord is unplugged from the wall socket, the cart is disconnected from any host computer, and the power switch is turned off. Procedure 1. Remove the back of the cart as described previously. 2. Remove the right rear panel of the cart as described previously. 3. Disconnect the following three cables from the PCB. Note the direction of how the cables attach since there is no polarization on the connectors. • AutoLock LCD Wiring Harness • AutoLock Keypad Extension Wiring Harness • Keypad extension wiring to the main PCB 4. Remove the three screws holding the old PCB in place. 5. Screw in the three screws to hold the replacement PCB in place. 6. Reconnect the cables and reassemble the cart as described previously. Note: Be careful to keep the plugs in the right direction. April 2006 www.artromick.com
  • 111. Initi™-Repair 112 Replace the Override Lock Assembly The procedure for replacing the override lock assembly (tubular lock assembly) is described below. See the photographs in Replace the Reset Switch. Caution: Before working on any internal component, make sure that the power cord is unplugged from the wall socket, the cart is disconnected from any host computer, and the power switch is turned off. Procedure 1. Remove the back of the cart as described previously. 2. Remove the right rear panel of the cart as described previously. 3. Disconnect the mechanical cable from the override lock assembly. 4. Remove the screw from the center of the tubular lock assembly. 5. Allow the cams to separate from the tubular lock. 6. Remove the nut holding the tubular lock assembly to the connector panel. Tubular Lock Assembly 7. Replace the tubular lock assembly. 8. Reinstall the nut holding the tubular lock assembly. 9. Reinstall the cams. 10. Reattach the screw in the center of the tubular lock assembly. 11. Reattach the mechanical cable. 12. Reinstall the sides and the back of the cart. April 2006 www.artromick.com
  • 112. Initi™-Repair 113 Replace the Keypad Extension Wiring Harness The procedure for replacing the AutoLock keypad extension wiring harness is described below. Caution: Before working on any internal component, make sure that the power cord is unplugged from the wall socket, the cart is disconnected from any host computer, and the power switch is turned off. Procedure 1. Remove the back of the cart as described previously. 2. Remove the right and left rear panels of the cart as described previously. 3. Remove the work surface as described previously. 4. Carefully unplug the old AutoLock keypad extension wiring harness from the AutoLock LCD PCB and reattach the replacement harness. Caution: Be careful to ensure the correct orientation of the cable connection. 5. If the cables are tied together, cut the cable ties. 6. Expose the underside of the work surface. Top view of work surface Screws holding Screws keypad holding LCD AutoLock Keypad AutoLock LCD Extension Wiring Extension Harness Wiring Harness Underside of Work Surface 7. Remove the two screws holding the keypad in place and lift it out. 8. Disconnect the old AutoLock keypad extension wiring harness from the keypad and carefully thread it though the opening in the mount bracket. 9. Carefully thread the replacement harness though the opening in the mount bracket and reattach it to the keypad. Caution: Be careful to ensure the correct orientation of the cable connection, and do not twist the ribbon cable. 10. Arrange and retie the cables. 11. Reinstall the work surface. 12. Reinstall the rear panels and the back of the cart. April 2006 www.artromick.com
  • 113. Initi™-Repair 114 Replace the LCD Assembly The procedure for replacing the AutoLock LCD Assembly is described below. For reference, see the photograph for Replace the Keypad Extension Wiring Harness. Caution: Before working on any internal component, make sure that the power cord is unplugged from the wall socket, the cart is disconnected from any host computer, and the power switch is turned off. Procedure 1. Remove the back of the cart as described previously. 2. Remove the right and left rear panels of the cart as described previously. 3. Remove the work surface as described previously. 4. Cut the cable ties. 5. Remove the two screws holding the LCD mount bracket in place and lift it out. 6. Disconnect the LCD Extension Wiring Harness from the AutoLock LCD Assembly making sure to note orientation. Rear view AutoLock LCD Assembly 7. Replace it with the new AutoLock LCD Assembly. Note: Be careful to ensure the correct orientation of the connection, and do not twist the ribbon cable. 8. Reconnect the LCD Extension Wiring Harness from the AutoLock LCD Assembly. 9. Reassemble the cart as discussed previously. April 2006 www.artromick.com
  • 114. Initi™-Repair 115 Replace the LCD Extension Wiring Harness The procedure for replacing the AutoLock LCD extension wiring harness is described below. For reference, see the photographs for Replace the Keypad Extension Wiring Harness and for Replace the LCD Assembly. Caution: Before working on any internal component, make sure that the power cord is unplugged from the wall socket, the cart is disconnected from any host computer, and the power switch is turned off. Procedure 1. Remove the back of the cart as described previously. 2. Remove the right and left rear panels of the cart as described previously. 3. Remove the work surface as described previously. 4. Carefully unplug the old AutoLock LCD extension wiring harness from the AutoLock LCD PCB board making sure to note orientation and reattach the replacement harness. 5. If the cables are tied together, cut the cable ties. 6. Expose the underside of the work surface. 7. Disconnect the old AutoLock LCD extension wiring harness from the AutoLock LCD Assembly making sure to note orientation. 8. Carefully reattach the new cable to the LCD assembly, ensuring proper orientation. 9. Arrange and retie the cables. 10. Reinstall the work surface. 11. Reinstall the rear panels and the back of the cart. April 2006 www.artromick.com
  • 115. Initi™-Repair 116 Replace the AutoLock Assembly The procedure for replacing the AutoLock assembly is described below. Caution: Before working on any internal component, make sure that the power cord is unplugged from the wall socket, the cart is disconnected from any host computer, and the power switch is turned off. Procedure 1. Remove the back of the cart as described previously. 2. Remove the right and left rear panels of the cart as described previously. 3. Remove the work surface as described previously. It only needs to be pivoted to the side. Work Surface Loosened 4. Remove the right side panel of the cart as described previously. 5. Lock the override assembly. April 2006 www.artromick.com
  • 116. Initi™-Repair 117 6. The AutoLock assembly is located on the right side of the cart. The mechanical cable goes to the override lock assembly. The electrical cable goes to the main PCB. Disconnect the electrical and mechanical cables from their destinations. Screws AutoLock Assembly 7. Unscrew the two screws to free and remove the old assembly. 8. Remove the grommet from the old assembly and thread the new cables through it. 9. Attach the new assembly. 10. Reattach the cables that were removed. 11. While ensuring that nothing is going to short out, turn the cart’s power on and test the functionality of the lock before re-installing the panels. 12. Turn the power off. 13. Reinstall the right side panel of the cart as described previously. 14. Reinstall the work surface. 15. Reinstall the right and left rear panels and the back of the cart. April 2006 www.artromick.com
  • 117. A Event Master List Event Codes This appendix describes the codes that display on the LCD when you use Recall Events mode or on the Cart Host software log file. Event # Cart Text Comment 1 Invalid Code Invalid access code entered 2 Code Access Cart opened by access code 3 Manual Access Cart in manual override 4 Manual Secured Secured from manual override 5 Keypad Secured Cart closed with keypad 6 Auto Secured Cart closed with auto secure timeout 8 Power Restored Power restored to cart 10 Ovrrd Access Override access allowed 11 3 Bad Codes Three bad access codes entered 13 Lock Fault Lock mechanism entered invalid state 14 Master Prog Master programming mode entered 15 Master Recall Master event recall mode entered 16 User Edit Personal edit mode entered 17 Master Cd Chg Master access code changed 18 Mod Access Cd A user’s access code changed April 2006 www.artromick.com
  • 118. Initi™-Event Master List 120 Event # Cart Text Comment 19 Mod User Level A user’s access level changed 22 Add User A user was added 23 Delete User A user was deleted 24 Mod AutoSec Dl The auto secure timeout changed 25 Mod Prsnl Edit Personal editing was disabled or enabled 26 Modify Time The time was changed 27 Modify Date The date was changed 28 Modify Alarm Alarm was disabled or enabled 29 Modify Alm Lvl The alarm level was changed 31 Mod Ovrrd Code The Override code changed 33 Mod Gen Acc Cd General access code changed 34 Spr Mastr Alwd Super master access allowed 39 Mod Accs Cd Tp Access code changed to general or specific 40 Mod Key Beep Key beep was enabled or disabled 41 Mod Custom Prt Port used for custom input was changed 42 Mod Mtn Detect Motion detect level changed 44 Charger On Battery charger turned on 45 Charger Off Battery charger turned off April 2006 www.artromick.com
  • 119. B Setup Guides Cart Settings This section describes the settings on the cart. It also details the factory default cart settings, available options for each setting, and whether the setting can be adjusted from the cart’s keypad. Any available settings that cannot be adjusted from the keypad can be set using the Cart Host software. Keypad Setting Name Factory Default Available Options Adjustable? Cart Name Account Name 20 Characters No Cart Number 1-? 4 Digits No Cart Master 7777 4 digits Yes Cart Override 5555 4 digits Yes User Code Type General General or Specific Yes General Access Code 1234 4 digits Yes Auto Secure Delay 5 mins. 1 – 99 mins. Yes Motion Detector 5 Off – 0 to 10 Yes Personal Editing No Yes or No Yes Alarm Enable On On or Off Yes Beeper Level Med Off, Low, Med, or High Yes Key Beep On On or Off Yes Host port Com 1 Com 1, 2, 3 No Printer port Com 1 Com 1, 2, 3 No Custom port None Com 1, 2, 3 Yes Time EST 12-Hour Format Yes Date Current Month/Day/Year Yes April 2006 www.artromick.com
  • 120. Initi™-Setup Guides 122 Default User Sheet At the factory, Artromick programs your cart to include one default user that can be used with Specific configurations. This enables you to switch between Specific and General configurations without negatively impacting your ability to access the cart. This chart describes the default user that Artromick initially programs on the cart for use with Specific configurations. The first two columns describe the name of the setting and the default value that Artromick programs at the factory, respectively. The second two columns can be used as a reference if you want to set up additional users after the cart is delivered. Setting Name Factory Default Available Options Keypad Adjustable? User ID 3333 0001 – 9999 Input new only or delete Name (Blank) 10 Characters No Override Off On or Off Yes User Type Administrator Administrator/Normal Yes Access Code 3333 Unique 4-digit Number Yes Extended ID (Blank) 16 Characters No April 2006 www.artromick.com
  • 121. C Warranty Warranty Statement With respect to Products, Artromick International, Inc. provides a one-year “Return-To- Factory” warranty for the carts sold by Artromick International, Inc. The warranty period begins on the date that the Equipment is delivered to the customer. This warranty covers all parts and materials except consumables (i.e. batteries in the Product power supply and computer, etc.). This warranty is limited to the repair or replacement, at Artromick International’s discretion, of any failed parts. No warranty is made for the data stored on or accessed by the cart. Repairs or replacement will be completed within approximately 30 days of receipt. Artromick International, Inc. may, at our sole discretion, provide options for repair if this is judged to be more cost-effective and convenient. All warranty claims should be reported by calling 800.848.6462. Artromick International, Inc. will discern a course of remedy and/or will provide the Customer with a return authorization number and instructions for return of the product or its constituent parts for repair. The cost of shipping will be borne exclusively by the customer. Repairs resulting from unusual circumstances or user-inflicted damage are not covered under this warranty and will be invoiced separately at the current component or hourly labor rate. All such charges will be presented to the Customer for review and approval prior to Artromick International authorizing and commencing repairs. Such circumstances include, but are not limited to: • Fluid spills or other contamination; • External conditions, including (but not limited to) cabling, power and environment: o Lightning, floods and other natural or man-made disasters; violation of the “Do Not Break” seal; o Improper and/or unauthorized maintenance, services performed by a non- certified service provider, or the use of sub-standard parts or accessories; • Customization, adding or removing parts and accessories, or other modifications not authorized by Artromick International, Inc. The foregoing warranty with respect to products is in lieu of, and excludes all other, express or implied product warranties, including (but not limited to) warranties of merchantability and fitness for a particular purpose. Artromick International, Inc. shall in no event be held liable for incidental or consequential damages, including loss of use, loss of data, property damage or personal injury resulting from breach of this warranty. April 2006 www.artromick.com
  • 122. Initi™ Index by Artromick 125 Index Date, Change, 69 A DC/DC Power PCB, 102 Default User Sheet, 122 About This Manual, 9 Definitions, 11 Access Rights, 19 Deleting a User, 55, 77 Accessing the Cart, 20 Display Support, 8 Adding a Group of Users, 53 Documentation Conventions, 10 Adding a User, 51, 72 Down Key, 16 Audit Tracking. See Event Log File Drawer Slides Bracket Assembly, 92 AutoLock Assembly, 116 Keypad Assembly, 93 E Timer, 26 Environmental, 8 Esc key, 16 B Event Codes, 119 Base Cart, 7 Log File, 30, 37 Battery, 16, 23, 86 Master List, 61, 119 Lithium Ion, 24 Bins, 8, 94 F C Factory Settings, 19 Files, 30 Cart Function key, 16 Access, 20 Benefits, 5 Features, 6 G Host Software, 29 General Access Code, 41, 71 Reset Button, 17 Group of Users, 53 Settings, 41, 42, 63, 121 Settings File, 30, 45 Specifications, 6 H Users, 46, 70 Help, 9 Cascade Feature, 30 Host Software Casters, 88 Accessing, 32 Cautions, 8 Installation, 31 Charger, 107 Charging the Battery, 24 Closing Host Software Connection, 57 I Codes, 119 Initi Mobile Computing MedServer. See Cart COM Port Settings, 34 Installing the Host Software, 31 Communication PCB, 104 Communication Port 1, 17 Computer Support, 8 K Configuration, 7 Key, 17 Configure COM Port Settings, 34 Keyboard, 90 Connecting the Host Software to the Cart, 33 Drawer Mouse Tray, 91 Copyright, iii Drawer Slides Bracket Assembly, 92 Cord Palm Rest, 89 Power, 108 Keypad, 16 Cord Hanger, 96 Keypad Assembly, 93 Keypad Extension Wiring Harness, 113 D Damage, Shipping, 13 April 2006 www.artromick.com
  • 123. Initi™ Index by Artromick 126 L Right or Left Front Panel, 101 Right or Left Rear Panel, 99 LCD Assembly, 114 Work Surface, 100 LCD Extension Wiring Harness, 115 Repair, 83 LCD PCB, 111 Replaceable Parts, 85 Lithium Ion Battery, 24 Required Tools, 84 Log File, 30, 37 Reset Switch, 110 Low Battery, 23 Lower Cart, 16 S M Secure, 16 Securing the Cart, 25 Main PCB, 105 Setting Up the Cart, 13 Managing Cart Users, 46 Setup Guides, 121 Mouse, 90 Setup Procedure, 14 Mouse Tray, 91 Sorting Events, 40 Multiple Carts, 46 Specific Access Codes, 41 Specifications, 6 N Startup Messages, 19 Static Chain, 89 New User File, 47 Storage, 14 Numbered Keypad, 16 Support, Technical, 9 System Requirements, 30 O Optional Features, 6 T Override Technical Support, 9, 79 Code, 27 Terms, 11 Lock Assembly, 112 Testing the Battery, 23 Rights, 19 Tools, 84 Transport and Storage, 14 P Troubleshooting, 79 Palm Rest, 89 Parts, 85 U Pivot Mounts, 95 Unpacking the Cart, 13 Power Up Key, 16 Conditioning System, 7 USB Hub, 106 Cord, 15 User Cord Hanger, 96 Access Codes, 41 Switch, 17, 18 Adding, 51, 72 Power Cord, 108 Adding Group, 53 Pre-Configured Settings, 19 Deleting, 55, 77 Printing Log Files, 40 File, 30, 50 Printing User Files, 56 Manual, 9 Programming Table, 10 Profiles, 75 Programming the Cart Using the Cart, 15 From Keypad, 59 Using Cart Host Software, 10, 19, 29 V R Voltage, 7 Raise Cart, 16 Read Cart, 30 W Recalling Events, 37, 61 Warnings, 8 Relock Process, 26 Warranty, 123 Remove Write Cart, 30 Back of the Cart, 97 April 2006 www.artromick.com

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