• Presented to:Presented to:
» Sir ImranSir Imran
HanifHanif
• Presented by:Presented by:
» AhmadAhmad
MushtaqMushtaq
Roll...
Welcome to IndigoWelcome to Indigo
CompanyCompany ProfileProfile
• Mobilink started operations in 1994 as the firstMobilink started operations in 1994 as the...
Mobilink VisionMobilink Vision
To be the leading Telecommunication Services ProviderTo be the leading Telecommunication Se...
Mobilink’s Values
Commitment to Total Customer Satisfaction:Commitment to Total Customer Satisfaction:
Customers are at th...
Network CoverageNetwork Coverage
Years of BusinessYears of Business 1313
CitiesCities 7000+7000+
InvestmentInvestment USD ...
ORASCOM
Orascom -Orascom - A Multinational CompanyA Multinational Company
ORASCOM
Orascom and Mobilink GSMOrascom and Mobilink GSM
Two Main Brands
Mobilink’s postpaid brand for its customers.
Mobilink’s prepaid brand for its customers.
Services-Business Solutions
MobisafeMobisafe::
Through Mobisafe, users can now copy the contacts fromThrough Mobisafe, use...
Services-On Call and Data
Call ForwardingCall Forwarding::
Forward incoming calls to other number.Forward incoming calls t...
Indigo GPRS Packages
Details
GPRS ¹
(existing)
GPRS ²
(new)
GPRS ³
(new)
Rate per MB (Rs.) Free 10 18
Monthly fee (Rs.) 50...
Indigo Freedom Plans
Details
Freedom Plan
Freedom
Unlimited
1 2 3 3+ 4 BASIC PREMIUM
Weekend Tariffs Rs/min 0.99 0.75 0.63...
Competitors
Internal Competitors:
External Competitors:
Market ShareMarket Share
Market Share Jan 2008Market Share Jan 2008
Soarce : www.pta.gov.pkSoarce : www.pta.gov.pk
Competetive Advantage
•Mobilink Indigo is the only Cellular Service Provider in Pakistan whichMobilink Indigo is the only ...
Achievements
• ISO 9002 Quality Management System Certification for Billing,ISO 9002 Quality Management System Certificati...
Management
President and CEO
Zouhair Abdul Khaliq
Chief Finance Officer
Ehab Rochdy
Chief Information Officer
Tariq Rashid...
Vice President Marketing
Bilal Munir Sheikh
Vice President Customer Services
Mustafa Peracha
Vice President Strategic Plan...
Head Offices
Address 42 Kulsum Plaza, Blue Area,
Islamabad.
Telephone +92-51- 2273984 - 9
+92-51- 2826999
Email customerca...
About Me
These PowerPoint slides are made by Ahmad Mushtaq. A student ofThese PowerPoint slides are made by Ahmad Mushtaq....
Mobilink indigo presentation by ahmad mushtaq 1
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Mobilink indigo presentation by ahmad mushtaq 1

  1. 1. • Presented to:Presented to: » Sir ImranSir Imran HanifHanif • Presented by:Presented by: » AhmadAhmad MushtaqMushtaq Roll NO. 07-45Roll NO. 07-45 BS (IT) 2007-11BS (IT) 2007-11 PresentationPresentation on Mobilinkon Mobilink IndigoIndigo
  2. 2. Welcome to IndigoWelcome to Indigo
  3. 3. CompanyCompany ProfileProfile • Mobilink started operations in 1994 as the firstMobilink started operations in 1994 as the first GSM cellular Mobile service in Pakistan byGSM cellular Mobile service in Pakistan by MOTOROLA Inc.,MOTOROLA Inc., • Later it was sold to Orascom, an Egypt-basedLater it was sold to Orascom, an Egypt-based multi-national company.multi-national company. • The first cellular service provider to operate on aThe first cellular service provider to operate on a 100% digital GSM technology in Pakistan100% digital GSM technology in Pakistan • Mobilink is the largest cellular service provider inMobilink is the largest cellular service provider in Pakistan.Pakistan.
  4. 4. Mobilink VisionMobilink Vision To be the leading Telecommunication Services ProviderTo be the leading Telecommunication Services Provider in Pakistan by Offering innovative Communicationin Pakistan by Offering innovative Communication solutions for our Customers.solutions for our Customers.
  5. 5. Mobilink’s Values Commitment to Total Customer Satisfaction:Commitment to Total Customer Satisfaction: Customers are at the heart of our success, placing their trust and confidence in us. InCustomers are at the heart of our success, placing their trust and confidence in us. In return, we endeavor to anticipate customer needs and deliver service, quality, andreturn, we endeavor to anticipate customer needs and deliver service, quality, and value beyond expectations.value beyond expectations. Passion for Business Excellence:Passion for Business Excellence: Mobilink strives for excellence in all that it does. We aspire to the highest standardsMobilink strives for excellence in all that it does. We aspire to the highest standards and raise the bar for ourselves everyday. Our commitment to delivering world-classand raise the bar for ourselves everyday. Our commitment to delivering world-class quality translates into unmatched service and value for our customers and ourquality translates into unmatched service and value for our customers and our stakeholders.stakeholders. Trust &Trust & IntegrityIntegrity: At Mobilink, we take pride in practicing the highest ethical standards in an open andAt Mobilink, we take pride in practicing the highest ethical standards in an open and honest environment by honoring our commitments. We accept responsibility for ourhonest environment by honoring our commitments. We accept responsibility for our actions, and treat everyone fairly, with trust and respect.actions, and treat everyone fairly, with trust and respect. Respect for People:Respect for People: Our relationships drive our business. We respect and hold all our stakeholders in highOur relationships drive our business. We respect and hold all our stakeholders in high esteem. We staunchly believe in teamwork, empowerment, and honor.esteem. We staunchly believe in teamwork, empowerment, and honor. Responsible Corporate Citizen:Responsible Corporate Citizen: As the market leader, we recognize and fulfill our responsibility towards our countryAs the market leader, we recognize and fulfill our responsibility towards our country and the community we operate in. We contribute to worthy causes and are dedicatedand the community we operate in. We contribute to worthy causes and are dedicated to the development and progressto the development and progress of society through our business and social activities.of society through our business and social activities.
  6. 6. Network CoverageNetwork Coverage Years of BusinessYears of Business 1313 CitiesCities 7000+7000+ InvestmentInvestment USD 1 Billion+USD 1 Billion+ SwitchesSwitches 6666 Cell SitesCell Sites 6,3006,300 Optical Cable DeploymentOptical Cable Deployment 5,000 KM5,000 KM Switch TypesSwitch Types Nokia-Siemens, Alcatel, HuaweiNokia-Siemens, Alcatel, Huawei Radio Base StationsRadio Base Stations Motorola and AlcatelMotorola and Alcatel Intelligent NetworksIntelligent Networks SiemensSiemens Microwave EquipmentMicrowave Equipment NEC and AlcatelNEC and Alcatel Operating FrequencyOperating Frequency 900/1800 MHz900/1800 MHz SMSCSMSC Logica CMGLogica CMG
  7. 7. ORASCOM Orascom -Orascom - A Multinational CompanyA Multinational Company
  8. 8. ORASCOM Orascom and Mobilink GSMOrascom and Mobilink GSM
  9. 9. Two Main Brands Mobilink’s postpaid brand for its customers. Mobilink’s prepaid brand for its customers.
  10. 10. Services-Business Solutions MobisafeMobisafe:: Through Mobisafe, users can now copy the contacts fromThrough Mobisafe, users can now copy the contacts from their phone’s phonebook to Mobilink Servertheir phone’s phonebook to Mobilink Server Mobilink Connect Card:Mobilink Connect Card: Connectivity for laptop devices.Connectivity for laptop devices. Fax Mail:Fax Mail: Send and receive faxes through cell phone.Send and receive faxes through cell phone. PIA Reservation:PIA Reservation: Rewards Cards:Rewards Cards: Stock Watch:Stock Watch: This service allows the customers to know about PIA reservationsThis service allows the customers to know about PIA reservations and schedule timings.and schedule timings. Talk More. Earn More.Talk More. Earn More. Get Updates from LSE & KSE.Get Updates from LSE & KSE.
  11. 11. Services-On Call and Data Call ForwardingCall Forwarding:: Forward incoming calls to other number.Forward incoming calls to other number. Missed Call Alert (MCA):Missed Call Alert (MCA): SMS Notification of miss calls.SMS Notification of miss calls. Voice Mail:Voice Mail: Caller can leave a voice message.Caller can leave a voice message. GPRS/EDGE:GPRS/EDGE: Internet Browsing, Emails, Messengers etcInternet Browsing, Emails, Messengers etc Streaming Services:Streaming Services: Watch streaming content such as Live TV & Radio Broadcast.Watch streaming content such as Live TV & Radio Broadcast. Call Conference:Call Conference: Communicate with multiple users at the same time.Communicate with multiple users at the same time.
  12. 12. Indigo GPRS Packages Details GPRS ¹ (existing) GPRS ² (new) GPRS ³ (new) Rate per MB (Rs.) Free 10 18 Monthly fee (Rs.) 500 125 - Free Download/Month (MB) Unlimited 5 - MMS Outgoing per 50 KB (Rs.) Free 6 6 MMS Receiving (Rs.) Free Free Free
  13. 13. Indigo Freedom Plans Details Freedom Plan Freedom Unlimited 1 2 3 3+ 4 BASIC PREMIUM Weekend Tariffs Rs/min 0.99 0.75 0.63 0.50 0.40 N/A N/A F&F Charges Rs/min 0.99 0.75 0.63 0.50 N/A N/A N/A Air Time Charges Rs/min 2.00 1.50 1.25 1.00 0.60 0.30 0.30 Free Minutes Monthly 0 100 400 800 1200 5000* 5000* Free SMS Monthly 10 15 20 25 30 1,000 1,000 Line Rent Rs/Month 0 100 400 900 1500 5,000 6,000 SMS Rs/msg 1.00 1.00 1.00 0.75 0.50 0.20 0.20 F&F Line Numbers 3 3 3 3 N/A N/A N/A Business Class Value Added Services Monthly To be Purchased separately Unlimited Security Deposit for Nationwide Calling Rs 1,000 1,200 1,500 1,500 2,500 8,000 9.500 Security Deposit for International Calling Rs 3,500 3,500 3,500 3,500 3,500 8,000 9,500
  14. 14. Competitors Internal Competitors: External Competitors:
  15. 15. Market ShareMarket Share Market Share Jan 2008Market Share Jan 2008 Soarce : www.pta.gov.pkSoarce : www.pta.gov.pk
  16. 16. Competetive Advantage •Mobilink Indigo is the only Cellular Service Provider in Pakistan whichMobilink Indigo is the only Cellular Service Provider in Pakistan which provides BlackBerry® to its customer.provides BlackBerry® to its customer. •Only BlackBerry® from Mobilink Indigo offers you the competitiveOnly BlackBerry® from Mobilink Indigo offers you the competitive advantage of instant connectivity, on the go. Simply pay in smartadvantage of instant connectivity, on the go. Simply pay in smart installments with Citibank Smart Installment Plan (SIP). At 0%* Serviceinstallments with Citibank Smart Installment Plan (SIP). At 0%* Service Fee on Citibank Smart Installment Plan Exclusively for Citibank CardFee on Citibank Smart Installment Plan Exclusively for Citibank Card members.members. •Rewards Card Program.Rewards Card Program. •First Customer Care Service in Sindhi.First Customer Care Service in Sindhi. •Over 7000+ Cities. More Network Coverage for its Customers.Over 7000+ Cities. More Network Coverage for its Customers. •Unlimited GPRS and MMS for GPRS Package 1.Unlimited GPRS and MMS for GPRS Package 1. •No charges for receiving MMS.No charges for receiving MMS.
  17. 17. Achievements • ISO 9002 Quality Management System Certification for Billing,ISO 9002 Quality Management System Certification for Billing, Engineering Departments and CS Contact Center.Engineering Departments and CS Contact Center. • Implementation of a full Intelligent Network (IN) platform from Siemens for theImplementation of a full Intelligent Network (IN) platform from Siemens for the Prepaid platform.Prepaid platform. • Largest Call Center in Pakistan, which is there to assist the customers 24 hours.Largest Call Center in Pakistan, which is there to assist the customers 24 hours. • Only cellular service in Pakistan to provide coverage on the M2 motorway.Only cellular service in Pakistan to provide coverage on the M2 motorway. • Bilateral roaming in over 120 countries around the world with true internationalBilateral roaming in over 120 countries around the world with true international roaming with over 300 operators across the globe.roaming with over 300 operators across the globe. • First mobile operator in Pakistan to offer extensive GPRS Roaming andFirst mobile operator in Pakistan to offer extensive GPRS Roaming and BlackBerry Roaming services.BlackBerry Roaming services. • MOBILINK GSM's Short Message Service Center allows Vehicle TrackingMOBILINK GSM's Short Message Service Center allows Vehicle Tracking and Fleet Management services that are being provided by Trakker (Pvt.) Ltd.,and Fleet Management services that are being provided by Trakker (Pvt.) Ltd.,
  18. 18. Management President and CEO Zouhair Abdul Khaliq Chief Finance Officer Ehab Rochdy Chief Information Officer Tariq Rashid Vice President Human Resources, Administration & Security Ali Raza Mehdi Vice President Sales Irfan Akram
  19. 19. Vice President Marketing Bilal Munir Sheikh Vice President Customer Services Mustafa Peracha Vice President Strategic Planning, Business Development & PMO Naeem Zamindar Vice President Corporate Affairs Agha Qasim Chief Technical Officer Marius Constantin Armeanca
  20. 20. Head Offices Address 42 Kulsum Plaza, Blue Area, Islamabad. Telephone +92-51- 2273984 - 9 +92-51- 2826999 Email customercare@mobilink.net Website www.mobilinkgsm.com
  21. 21. About Me These PowerPoint slides are made by Ahmad Mushtaq. A student ofThese PowerPoint slides are made by Ahmad Mushtaq. A student of Bahauddin Zakariya University, Multan. If you like these slides then youBahauddin Zakariya University, Multan. If you like these slides then you can appreciate me @can appreciate me @ www.bzupages.comwww.bzupages.com.. This file is downloaded directly or indirectly fromThis file is downloaded directly or indirectly from www.bzupages.comwww.bzupages.com, an, an unofficial website of BZ University, made by the students ofunofficial website of BZ University, made by the students of BS (IT) 07-11BS (IT) 07-11 of Computer Science Department.of Computer Science Department. You can contact me byYou can contact me by Phone: +92-3337438823Phone: +92-3337438823 or byor by Email:Email: ahmadmushtaq110@gmail.comahmadmushtaq110@gmail.com or byor by Posting @Posting @ www.bzupages.comwww.bzupages.com Thank you very much for viewing this presentation and also for sendingThank you very much for viewing this presentation and also for sending me your valuable comments.me your valuable comments.

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