Roy Antony Arnold G

sqm be final cse quality tools seven basic tools business process mca e-commerce anna university quality e-business j2ee ejb quality management customer satisfaction rayleigh model case case tools jsp six sigma 6 sigma cmmi cmm complexity metrics models reliability growth models qms run chart baic tools relation diagram complexity metrics defect removal reliability growth model crm erp selling chain management scm eindia thinking interview egovernance campus leadership syllabus university anna year i process business rmi jdbc