Crossover of  Work Engagement: A Dairy Study Prof. dr. Arnold Bakker & Dr. Despoina Xanthopoulou, Erasmus University Rotte...
Crossover <ul><ul><li>Transmission across individuals, whereby demands and their consequent strain cross over between clos...
Spillover and Crossover Work Home Self Other Source: Westman, 2001 (adapted) [email_address]
Previous Research <ul><ul><li>Focus on crossover of  strain </li></ul></ul><ul><ul><li>Recent evidence for crossover of en...
This study <ul><ul><li>Focus on crossover of  daily   work engagement </li></ul></ul><ul><ul><li>Extraversion    Frequenc...
Hypotheses [email_address]   Trait Extraversion A Daily Engagement B Frequency Daily Communic Daily Engagement A Daily Per...
Sample <ul><li>124 participants; 62 dyads of colleagues </li></ul><ul><li>65% response </li></ul><ul><li>62 men; 61 women;...
Method <ul><li>1. General questionnaire : </li></ul><ul><li>Measured extraversion  </li></ul><ul><li>2. Diary Study over 5...
Example Items <ul><ul><li>Extraversion  (Van Heck) </li></ul></ul><ul><ul><ul><li>1 introvert……9 extravert </li></ul></ul>...
Example Items <ul><ul><li>Work Engagement  (Schaufeli & Bakker, 2003) </li></ul></ul><ul><ul><ul><li>Today at work I felt ...
Results [email_address]   Trait Extraversion A Daily Engagement B Frequency Daily Communic Daily Engagement A Daily Perfor...
Interaction Work Engagement  [email_address]   Work Engagement
Conclusion / Discussion <ul><li>Work engagement crosses over between employees  on a daily basis </li></ul><ul><li>Frequen...
Thanks ! Contact:  [email_address]   Prof. dr. Arnold Bakker & Dr. Despoina Xanthopoulou, Erasmus University Rotterdam, Th...
The Engaged Worker <ul><li>Values and Work Engagement:  The Importance of Career Aspirations   </li></ul><ul><li>Work Enga...
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Bakker Washington 2008(030308final)

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Crossover of employee engagement

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Bakker Washington 2008(030308final)

  1. 1. Crossover of Work Engagement: A Dairy Study Prof. dr. Arnold Bakker & Dr. Despoina Xanthopoulou, Erasmus University Rotterdam, The Netherlands. APA-NIOSH Conference Washington DC, March 2008
  2. 2. Crossover <ul><ul><li>Transmission across individuals, whereby demands and their consequent strain cross over between closely related persons </li></ul></ul><ul><ul><li>(Westman, 2001, 2002) </li></ul></ul><ul><ul><li>Crossover is a dyadic, inter-individual transmission of stress or strain </li></ul></ul>[email_address]
  3. 3. Spillover and Crossover Work Home Self Other Source: Westman, 2001 (adapted) [email_address]
  4. 4. Previous Research <ul><ul><li>Focus on crossover of strain </li></ul></ul><ul><ul><li>Recent evidence for crossover of engagement </li></ul></ul><ul><ul><li>Westman’s explanations for crossover </li></ul></ul><ul><ul><ul><ul><li>Direct effect (empathy) </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Indirect effect (social undermining) </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Common stressors (spurious) </li></ul></ul></ul></ul><ul><ul><li>Moderators of crossover effect </li></ul></ul><ul><ul><ul><ul><li>Susceptibility, frequency of exposure (Bakker & Schaufeli, 2000, 2001), empathy (Bakker & Demerouti, in press) </li></ul></ul></ul></ul>[email_address]
  5. 5. This study <ul><ul><li>Focus on crossover of daily work engagement </li></ul></ul><ul><ul><li>Extraversion  Frequency of communication as possible moderator </li></ul></ul><ul><ul><li>Relationship with job performance </li></ul></ul>[email_address]
  6. 6. Hypotheses [email_address] Trait Extraversion A Daily Engagement B Frequency Daily Communic Daily Engagement A Daily Performance B + + + Trait Extraversion B + Hypo 1 Hypo 2 Hypo 3 Hypo 4
  7. 7. Sample <ul><li>124 participants; 62 dyads of colleagues </li></ul><ul><li>65% response </li></ul><ul><li>62 men; 61 women; Mean age: 35 years </li></ul><ul><li>70% living with partner </li></ul><ul><li>Well-educated </li></ul><ul><li>Range of occupations: communication, health, management etc. </li></ul>[email_address]
  8. 8. Method <ul><li>1. General questionnaire : </li></ul><ul><li>Measured extraversion </li></ul><ul><li>2. Diary Study over 5 consecutive workdays : </li></ul><ul><li>Measured daily … </li></ul><ul><li>- frequency of communication </li></ul><ul><li>- work engagement </li></ul><ul><li>- performance </li></ul><ul><li> Multilevel Analyses: </li></ul><ul><li>Actor-Partner Interdependence Model = </li></ul><ul><li>Examines both directions simultaneously! </li></ul>
  9. 9. Example Items <ul><ul><li>Extraversion (Van Heck) </li></ul></ul><ul><ul><ul><li>1 introvert……9 extravert </li></ul></ul></ul><ul><ul><ul><li>1 not social……9 social (etc.) </li></ul></ul></ul><ul><ul><li>Frequency of Communication (new scale, aggregated score; ICC1 = .66 - .87; ICC2 = .80 - .93) </li></ul></ul><ul><ul><ul><li>How much time did you spend today on business and informal contact (phone, e-mail, face-to-face) with your colleague? </li></ul></ul></ul>[email_address]
  10. 10. Example Items <ul><ul><li>Work Engagement (Schaufeli & Bakker, 2003) </li></ul></ul><ul><ul><ul><li>Today at work I felt vital and strong ( vigor ) </li></ul></ul></ul><ul><ul><ul><li>Today, I was enthusiastic about my job ( dedication ) </li></ul></ul></ul><ul><ul><li>Performance ( Goodman & Svyantek, 1999 ) </li></ul></ul><ul><ul><ul><li>Today, I achieved the objectives of my job ( in-role performance ) </li></ul></ul></ul><ul><ul><ul><li>Today, I voluntarily did more than I was asked to do ( extra-role performance ) </li></ul></ul></ul>[email_address]
  11. 11. Results [email_address] Trait Extraversion A Daily Engagement B Frequency Daily Communic Daily Engagement A Daily Performance B .57*** .12* .52*** .57*** .21* Trait Extraversion B .21* .29** * p < .05; ** p < .01; ***p < .001 Indirect effect: z = 2.31; p < .05 .29**
  12. 12. Interaction Work Engagement [email_address] Work Engagement
  13. 13. Conclusion / Discussion <ul><li>Work engagement crosses over between employees on a daily basis </li></ul><ul><li>Frequency of communication is moderator (and function of extraversion) </li></ul><ul><li>Work engagement is related to performance </li></ul><ul><li>Expands crossover research </li></ul>[email_address]
  14. 14. Thanks ! Contact: [email_address] Prof. dr. Arnold Bakker & Dr. Despoina Xanthopoulou, Erasmus University Rotterdam, The Netherlands. APA-NIOSH Conference Washington DC, March 2008
  15. 15. The Engaged Worker <ul><li>Values and Work Engagement: The Importance of Career Aspirations </li></ul><ul><li>Work Engagement: </li></ul><ul><li>A Spiral of Job and Personal Resources </li></ul><ul><li>Positive Gain Spirals Towards Work Unit Innovativeness: Three-Year Follow-up Study Among Finnish Dentists </li></ul><ul><li>Are Engaged Employees also Proactive? </li></ul><ul><li>A Cross-National Study </li></ul><ul><li>Crossover of Work Engagement: A Diary Study Among Dyads of Colleagues </li></ul>Leiter Hakanen Xanthopoulou Bakker [email_address] Salanova
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