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Recovery and employee engagement

Recovery and employee engagement

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Bakker recovery stockholm Bakker recovery stockholm Presentation Transcript

  • Daily Job Demands: The Role of Recovery and Resources Prof. dr. Arnold Bakker Erasmus University Rotterdam [email_address] EAWOP, May 2007, Stockholm
  • Outline
    • Recovery
    • Job Resources
    • Hypotheses
        • Work Engagement, Performance
    • Results Multilevel analyses
    • Discussion
    • Dealing with job demands requires physical work, attention, concentration
    • Energy expenditure make people feel fatigued, because their resources are depleted (cf. Meijman et al., 1992)
    • People need rest to recover
    • Recovery: Process of replenishing resources
    Recovery
    • High job demands  greater need for recovery (Sluiter et al., 1999)
    • Intensive work environment  more difficulties in unwinding during evening (Meijman et al., 1992)
    • Optimal recovery also depends on type and quality of activities (Sonnentag, 2001; Sonnentag & Zijlstra, 2006)
    Previous Research
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  • Resources during workday FATIGUE WORK ENGAGEMENT APATHY BOREDOM LOW HIGH LOW HIGH JOB RESOURCES JOB DEMANDS
  • Job Demands Engagement Job Resources Recovery Performance Hypotheses
    • “ Work engagement is a positive, affective-motivational state of fulfillment that is characterized by vigor, dedication, and absorption”
    Work Engagement Schaufeli & Bakker (2003)
  • Sample
    • 53 employees working on assembly lines
    • 10-day diary study
    • 35% overall response
    • 83% male
    • Mean age: 37 years
    • Organizational tenure: 2.7 years
    • Low level of education
  • Example Items
      • Job Demands (6 items based on Van Veldhoven & Meijman 1994)
        • Today, I had to work very fast
        • I really had to concentrate on my work the whole day
      • Job Resources (5 items; Bakker et al., 2003)
        • Today, I could easily interrupt my work if I wanted to ( autonomy )
        • Today, it was easy to know how I performed my job ( feedback )
  • Example Items
      • Recovery
        • When I started my shift today, I felt recovered
        • When I started my shift today, I felt rested
      • Work Engagement (Schaufeli & Bakker, 2003)
        • Today, I felt vital and strong ( vigor )
        • Today, I was enthusiastic about my job ( dedication )
      • Performance (based on Goodman & Svyantek)
        • Today, I performed very well
        • Today, I voluntarily did more than required
  • Job Demands Engagement Job Resources Recovery Performance Results
  • Demands * Recovery
  • Demands * Recovery
  • Conclusions
      • Recovery helps to keep job demands challenging
      • “ Recharging the batteries” helps to perform well
      • Insight in the function of recovery on daily basis
      • No evidence in this study for buffer role of job resources
      • More studies needed on recovery as moderator
  • Contact Arnold Bakker [email_address] Thanks!