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Human Resource Mangement - The Alex Ferguson Way
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Human Resource Mangement - The Alex Ferguson Way

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Lessons in HRM from Sir Alex... an Orko Original!

Lessons in HRM from Sir Alex... an Orko Original!

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  • "I once rang him up and was on for 10 minutes about players and he told me about every player, their strengths and theirweaknesses. I put the phone down and I said 'I bet he even knows the Dunfermlinegroundsman' so I rang him back and said'Hey Alex, I forgot to ask you about the Dunfermlinegroundsman' and, by God, he did know his name and where he camefrom!” Sheffield United's (at the time) Neil Warnock
  • "I once rang him up and was on for 10 minutes about players and he told me about every player, their strengths and theirweaknesses. I put the phone down and I said 'I bet he even knows the Dunfermlinegroundsman' so I rang him back and said'Hey Alex, I forgot to ask you about the Dunfermlinegroundsman' and, by God, he did know his name and where he camefrom!” Sheffield United's (at the time) Neil Warnock
  • Listening: "The Fantastic thing about the manager is the way he is so attentitive to everybody else's needs. He wants to ensure everyone else is OK and are able to do the best job they can, as he does” Former Man United Assistant Manager Carlos Queiroz
  • Listening: "The Fantastic thing about the manager is the way he is so attentitive to everybody else's needs. He wants to ensure everyone else is OK and are able to do the best job they can, as he does” Former Man United Assistant Manager Carlos Queiroz
  • Transcript

    • 1. “You'll win nothing with kids.”
      Alan Hansen, on the United side that became one of the most successful teams in history.
    • 2. “You'll win nothing with kids.”
      Alan Hansen, on the United side that became one of the most successful teams in history.
      Fergie's Fledglings, Winners of EPL 1997
    • 3. Human Resource ManagementThe Sir Alex Ferguson Way!
      Arkaprabha.Sircar@yesbank.in
      Manager – Commercial Banking
      Presentation Skills Workshop
      3-Sep-10
    • 4. Brief Biography
      Name: Alexander Chapman Ferguson
      DoB: December 31, 1941
      Birthplace: Govan, Glasgow
      Occupation: Manager – Manchester United Football Club
      DoJ: November 6, 1986
      Career high: Winning the treble in 1999, with a stunning fight back in Barcelona's Champions League final against Bayern Munich.
      Team Honours:
      Knighted in 1999 for his service to football.
      Celebrated his 1,000th game in charge of Manchester United when his team beat Lyon 2-1 in the Champions League on November 23, 2004
      UEFA Champions League: 2008, 1999;
      English Premier League: 2009, 2008, 2007, 2003, 2001, 2000, 1999, 1997, 1996, 1994, 1993;
      FA Cup: 2004, 1999, 1996, 1994, 1990;
      League Cup : 2010, 2009, 2006, 1992;
      FA Charity Shield: 1997, 1996, 1994, 1993, 1990, 2003;
      Scottish Premier League: 1985, 1984, 1980;
      Scottish First Division: 1977;
      Scottish FA Cup: 1986, 1984, 1983, 1982;
      Scottish League Cup: 1986;
      UEFA Cup Winners' Cup: 1991, 1983;
      European Super Cup: 1991, 1983;
      Inter-Continental Club Cup: 1999
    • 5. Vision
      On his arrival at Old Trafford in Nov 1986, he told the media:
      “My greatest challenge is not what's happening at the moment, my greatest challenge was knocking Liverpool right off their * perch.”
      This has remained his driving force over the past two decades!
    • 6. Alex Ferguson, HR Manager?
      Training &
      Development
      Relationship Management
      Recruitment
      Attrition
      Strategy Formulation
    • 7.
    • 8. Formulation of Strategy
      Defining goals – long term & short term
      Reviewing past performance and planning ahead
      Understanding SWOT
      Determining roles and responsibilities of squad
      Technicals – Formations, Set Pieces
      Man Management – Managing Egoes
    • 9. Formulation of Strategy
      Defining goals – long term & short term
      Reviewing past performance and planning ahead
      Understanding SWOT of each player, staff… even the groundsman
      Determining roles and responsibilities of squad
      Technicals – Formations, Set Pieces
      Man Management – Managing Egoes
    • 10. Recruitment
      Challenges
      How to ensure “more bang for the buck”?
      Investment Vs Budget
      Talent Spotting
      Network of scouts
    • 11. Recruitment
      Challenges
      How to ensure “more bang for the buck”?
      Investment Vs Budget
      Talent Spotting
      Network of scouts
    • 12. Training
      "At the end of United's Treble-winning season in 1999, we were having a cup of tea at the training ground and he was already talking about what was needed for the season after. That's how he‘s been so successful!"
      - Steve McLaren
    • 13. Development
    • 14. Communication
      Inter-personnel Communication - Challenges
      Relationship Management
      Owners
      Players
      Staff
      Fans
      Media
      Sponsors
      Employer Branding
    • 15. Communication
      Inter-personnel Communication - Challenges
      Relationship Management
      Owners
      Players
      Staff
      Fans
      Media
      Sponsors
      Employer Branding
    • 16. Performance Management
      Case Study: Park Ji Sung
    • 17. Performance Management
      … and those who did not make the cut.
    • 18. Managing Attrition
      Reasons for departure
      Coping with attrition
      Succession Planning
    • 19. Succession Planning
      Case Study: Centre Back
    • 20. Thank You

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