THE GOOD NEWS IS THAT SOCIAL BUSNESS IS BASED ON OUR EXISTING STRATEGY THAT YOU ARE ALL FAMILIAR WITH. EXCEPTIONAL WEB AND WORK EXPERIENCE. (INCLUDING THEIR RESPECTIVE VISIONS – NORTHSTAR AND VULCAN) DELIVERED VIA THE BEST PLATFORM FOR THE CUSTOMER – MOBILE, ON-PREMISE, CLOUD OR HYBRID. So we've seen; - We have a powerful message for 2011 which is resonating with the market. - We have strong visions for dominating Social biz - And we have mature offerings to deliver the vision NOW LETS LOOK IN MORE DETAIL AT EACH ONE OF THESE AREAS.... VINCENT
IBM Project Vulcan is the code name. It builds on the existing capabilities, and represents the future versions of the IBM Lotus product portfolio. One of its key themes is social analytics and business analytics combined and applied to industry-specific scenarios - making collaboration more focused and relevant. The vision of Project Vulcan intends to deliver collaboration across company boundaries; make it easy to deploy the technology; and include developer-friendly services and APIs.
A new train of features for LotusLive in H1 2011. In 2010, we were frequently asked, &quot;What about our Domino apps?&quot; The answer is Domino Utility for Lotuslive. We have announced the availability of production Domino image deployment in the IBM Cloud. This new offering adds to last year's debut of free developer and test images of Lotus Domino on the IBM Cloud. LotusLive Symphony, formally Project Concord, is a set of tools (Word procession, Spreadsheet, and presentation) in the cloud. You can co-edit, organize and manage the creation process in real-time. It's already available as a tech preview...
To add more value within Lotulive for our customer, we have announced three new partners.. eXpresso™ provides cloud-based document collaboration for the files our customer shares inside LotusLive. SugarCRM and Ariba...
Social business for a smarter planet On a smarter planet, people are transforming the way they interact...and this transformation is impacting the way business is being done Why Social Business is important to our clients... 95% of standout organizations will focus more on “getting closer to the customer” over the next 5 years. – IBM CEO Study 2010 Standout organizations are 57% more likely to allow their people to use social and collaborative tools. – IBM CHRO Study 2010 69% of respondents report measurable business benefits from Web 2.0 tools, including better access to knowledge, lower costs of doing business, and higher revenues. – McKinsey Global Survey 2009
Engaged Transparent Nimble A Social Business embraces networks of people to create business value
Exceptional Web Experience & Exceptional Work Experience “ Exceptional Web Experience” “ Exceptional Work Experience” Peer to Peer Business to Employee Business to Business Business/Government to Customer/Citizen Employees interacting with self-forming, distributed teams (peers, customers, partners & suppliers), as a company overall (communities incorporating customers & partners around innovation) reducing the friction of work . Customers interacting with other customers and company representatives (efficiently, via social tools), with the company overall (driving brand awareness & revenue growth) Provide access any time, any device via Cloud, on premises or a hybrid model based on open standards Open & Optimized Delivery
Exceptional Work Experience (Project Vulcan) IBM Project Vulcan is the code name for the IBM vision and a blueprint for future collaboration. IBM Project Vulcan is designed to exploit the convergence of:
Cloud and on-premise systems
Collaborative Services business applications and social networks
“ IBM Project Vulcan is more than an enterprise Facebook. It’s analytically assisted collaboration, and thus one to watch.”
IBM Customer Experience Suite is a flexible, comprehensive offering that helps organizations create highly engaging, personalized, and differentiated web experiences that meet the evolving needs of today's customer . * Drive revenue & increase brand loyalty with enhanced web experiences that include native social & mobile capabilities * Improve customer satisfaction & reduce costs through online self-service that's quick and easy to use * Deliver greater flexibility & drive incremental value by creating personalized web experiences that seamlessly combine back-end applications, commerce solutions, social media sites, and cloud-based services
Extending business value through new partner integration Edit files online using Lotus Symphony/Microsoft Office without leaving LotusLive Social business for buyers and sellers of goods and services Communicate with prospects and share sales information January 2011 Targeted February 2011 Targeted Q1/Q2 2011