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A Journey of Collaboration IBM Lotus Unified Communications & Collaboration Strategy
I am
Communication & Collaboration 1.0, It was hard..
Communication & Collaboration 2.0, it got better..
Communication & Collaboration 3.0, Y OU are in control
The world is flat
1949
IBM Lotus mission <ul><ul><li>Empowering people </li></ul></ul><ul><ul><li>to be more effective, responsive and innovative...
Evolutions in People Productivity <ul><li>Proprietary Client/Server </li></ul><ul><li>Proprietary Document Formats </li></...
Today’s Business Environment Estimated 156 BILLION instant messages sent yearly – IDC 2006 Estimated 62 BILLION emails sen...
Today’s Business Environment The 21st century knowledge worker wants more…: Anytime, Anywhere, Access and Availability Rea...
Unified Communications: Convergence on IP networks Real-time products evolve to unified communication & collaboration plat...
IBM’s Unified Communications & Collaboration Strategy Help clients foster innovation and business agility by making it eas...
Lotus Sametime:  A Unified Communications & Collaboration Platform IDENTITY PRESENCE LOCATION DEVICE STATUS Partner Delive...
<ul><li>10 Years in market </li></ul><ul><li>over 100M+ entitled users  </li></ul><ul><li>25 customers with over 100K user...
IBM’s Unified Communications & Collaboration Strategy Help clients foster innovation and business agility by making it eas...
IBM Converged Communications Services provides a comprehensive range of capabilities Deploy Manage Plan Finance <ul><li>Re...
IBM’s Unified Communications & Collaboration Strategy Help clients foster innovation and business agility by making it eas...
IBM UC 2 TM  Industry Solution Examples  Improving independent agent responsiveness & intimacy while reducing cost Celina ...
IBM’s Unified Communications and Collaboration Strategy Vision: Foster innovation and business agility by making it easier...
Broad Eco-system = Delivering More Value Over 400 Business Partners
IBM’s Unified Communications and Collaboration Strategy Vision: Foster innovation and business agility by making it easier...
Instant Messaging Presence Awareness Web Conferencing
Telephony Integration – Click-to-call and Web conference integration
Make information available in real-time via plug ins Contact details from corporate directory Sales data from CRM system  ...
Flexibility, Choice and Openness are Vital
A wealth of plug-ins freely available via the catalog Tested, Validated and Supported capabilities that extend the busines...
Extending Real-time Collaboration to Communities <ul><li>Engage community members in open discussion </li></ul><ul><li>Bro...
Access from all your daily tools IBM Lotus Notes® IBM Lotus Sametime® IBM WebSphere® Portal Web Browser Extensibility Wind...
From ALL your tools   Flexibility, Choice and Openness are Vital
Or on your intra/extranet?   Flexibility, Choice and Openness are Vital
Flexibility, Choice and Openness are Vital Linux + Mac Support
Mobile Client support Flexibility, Choice and Openness are Vital
In today’s knowledge enterprise,  the value chain spans across organizational, cultural and national borders.  Flexibility...
In Summary: Lotus Sametime Customers Have Real Business Value – Right Now Enable remote workers –  expand your business co...
More Information : www.lotus.com/sametime Try it! Https:greenhouse.lotus.com Or contact me:
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IBM UC2 strategy and solutions

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  • Transcript of "IBM UC2 strategy and solutions"

    1. 1. A Journey of Collaboration IBM Lotus Unified Communications & Collaboration Strategy
    2. 2. I am
    3. 3. Communication & Collaboration 1.0, It was hard..
    4. 4. Communication & Collaboration 2.0, it got better..
    5. 5. Communication & Collaboration 3.0, Y OU are in control
    6. 6. The world is flat
    7. 7. 1949
    8. 8. IBM Lotus mission <ul><ul><li>Empowering people </li></ul></ul><ul><ul><li>to be more effective, responsive and innovative in the context </li></ul></ul><ul><ul><li>of the work they do </li></ul></ul>
    9. 9. Evolutions in People Productivity <ul><li>Proprietary Client/Server </li></ul><ul><li>Proprietary Document Formats </li></ul><ul><li>Multi-year Development Cycles </li></ul><ul><li>Focus on Email and Documents </li></ul><ul><li>Personal Productivity </li></ul><ul><li>Standalone Use </li></ul><ul><li>Focus on Authoring Tool </li></ul><ul><li>Open standards </li></ul><ul><li>Increased Speed </li></ul><ul><li>Blend work life </li></ul><ul><li>Access from any device </li></ul><ul><li>Focus on Relationships & Communities </li></ul><ul><li>Web 2.0 </li></ul>Today: Organizational Productivity 2000s: Team Productivity 1990s: Personal Productivity
    10. 10. Today’s Business Environment Estimated 156 BILLION instant messages sent yearly – IDC 2006 Estimated 62 BILLION emails sent yearly – IDC 2006
    11. 11. Today’s Business Environment The 21st century knowledge worker wants more…: Anytime, Anywhere, Access and Availability Real Time Business Processes Collaborative Communities Virtual Workplace User Preference UC
    12. 12. Unified Communications: Convergence on IP networks Real-time products evolve to unified communication & collaboration platform to support all types of enterprise communication Video Voice Data Presence
    13. 13. IBM’s Unified Communications & Collaboration Strategy Help clients foster innovation and business agility by making it easier for people to find , reach and collaborate through a unified user experience <ul><li>Open & Extensible </li></ul><ul><li>Intelligent Integration </li></ul><ul><li>Easy & Intuitive to Use </li></ul><ul><li>Business Process Optimization </li></ul><ul><li>Responsiveness & Agility </li></ul><ul><li>Competitive Advantage </li></ul><ul><li>Broad ecosystem </li></ul><ul><li>Customer Choice </li></ul><ul><li>Leverage existing investments </li></ul><ul><li>Plan, Deploy, Manage </li></ul><ul><li>Reduce Risk </li></ul><ul><li>Faster Time to Value </li></ul>
    14. 14. Lotus Sametime: A Unified Communications & Collaboration Platform IDENTITY PRESENCE LOCATION DEVICE STATUS Partner Delivered IBM Delivered
    15. 15. <ul><li>10 Years in market </li></ul><ul><li>over 100M+ entitled users </li></ul><ul><li>25 customers with over 100K users </li></ul><ul><li>2 customers with over 350K users </li></ul><ul><li>IBM supports 400K users with 5 servers </li></ul><ul><li>29 of the Global Fortune 50 </li></ul><ul><li>12 out of the top 15 worldwide banks </li></ul><ul><li>8 out of the top 10 worldwide pharmaceutical firms </li></ul><ul><li>4 of the 5 most profitable companies in the world </li></ul>Used by… Scalable Secure Proven Widest and largest enterprise deployments
    16. 16. IBM’s Unified Communications & Collaboration Strategy Help clients foster innovation and business agility by making it easier for people to find , reach and collaborate through a unified user experience
    17. 17. IBM Converged Communications Services provides a comprehensive range of capabilities Deploy Manage Plan Finance <ul><li>Reduced Risk </li></ul><ul><li>Faster Time to Value </li></ul><ul><li>Strategy and Assessment </li></ul><ul><ul><li>Client environment </li></ul></ul><ul><ul><li>Strategy </li></ul></ul><ul><ul><li>Assessment </li></ul></ul><ul><ul><li>Solution approach </li></ul></ul><ul><li>Operate and Manage </li></ul><ul><ul><li>Management and monitoring services </li></ul></ul><ul><ul><li>User support </li></ul></ul><ul><ul><li>Maintenance </li></ul></ul><ul><li>Integration and Deployment </li></ul><ul><ul><li>Solution build </li></ul></ul><ul><ul><li>Controlled production </li></ul></ul><ul><ul><li>Deployment </li></ul></ul><ul><li>Architecture and Design </li></ul><ul><ul><li>Data Collection </li></ul></ul><ul><ul><li>Architecture and conceptual design </li></ul></ul><ul><ul><li>Specified design </li></ul></ul><ul><ul><li>Physical design </li></ul></ul>
    18. 18. IBM’s Unified Communications & Collaboration Strategy Help clients foster innovation and business agility by making it easier for people to find , reach and collaborate through a unified user experience
    19. 19. IBM UC 2 TM Industry Solution Examples Improving independent agent responsiveness & intimacy while reducing cost Celina Insurance Group Connecting consumers, patients and physicians, and streamlining internal processes Sharing knowledge and innovating new offerings Global Consulting Firm Innovating and delivering new products to market faster Colgate-Palmolive Facilitating a global and collaborative workforce Global Financial Services Improving customer service while reducing costs Major European Bank Creating a social network for employees to share ideas Global Bank Major Healthcare Provider Immediately Collaborating on Urgent Patient Cases Carestream Health
    20. 20. IBM’s Unified Communications and Collaboration Strategy Vision: Foster innovation and business agility by making it easier for people to find , reach and collaborate through a unified user experience
    21. 21. Broad Eco-system = Delivering More Value Over 400 Business Partners
    22. 22. IBM’s Unified Communications and Collaboration Strategy Vision: Foster innovation and business agility by making it easier for people to find , reach and collaborate through a unified user experience
    23. 23. Instant Messaging Presence Awareness Web Conferencing
    24. 24. Telephony Integration – Click-to-call and Web conference integration
    25. 25. Make information available in real-time via plug ins Contact details from corporate directory Sales data from CRM system Personal notes entered in Sametime RSS News Feed from Architectural Record Website Flexibility, Choice and Openness are Vital
    26. 26. Flexibility, Choice and Openness are Vital
    27. 27. A wealth of plug-ins freely available via the catalog Tested, Validated and Supported capabilities that extend the business value of Sametime
    28. 28. Extending Real-time Collaboration to Communities <ul><li>Engage community members in open discussion </li></ul><ul><li>Broadcast questions, let experts volunteer to help </li></ul><ul><li>Take polls </li></ul><ul><li>Search through questions already asked with answers </li></ul>
    29. 29. Access from all your daily tools IBM Lotus Notes® IBM Lotus Sametime® IBM WebSphere® Portal Web Browser Extensibility Windows Explorer RIM BlackBerry® RESTful API Flexibility, Choice and Openness are Vital
    30. 30. From ALL your tools Flexibility, Choice and Openness are Vital
    31. 31. Or on your intra/extranet? Flexibility, Choice and Openness are Vital
    32. 32. Flexibility, Choice and Openness are Vital Linux + Mac Support
    33. 33. Mobile Client support Flexibility, Choice and Openness are Vital
    34. 34. In today’s knowledge enterprise, the value chain spans across organizational, cultural and national borders. Flexibility, Choice and Openness are Vital
    35. 35. In Summary: Lotus Sametime Customers Have Real Business Value – Right Now Enable remote workers – expand your business coverage Conduct meetings with dispersed teams over web conferencing Conduct design sessions for new products between offices without flying Improve customer service by cutting time to answers, reducing phone time and increasing customer satisfaction Reduce telephone and travel costs
    36. 36. More Information : www.lotus.com/sametime Try it! Https:greenhouse.lotus.com Or contact me:

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