Tag driven information architecture using SharePoint 2007

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This presentation covers ways in which to utilise the tagging features of SharePoint 2007 to create an attractive and easy-to-use intranet portal. The New Zealand Ministry of Transport corporate …

This presentation covers ways in which to utilise the tagging features of SharePoint 2007 to create an attractive and easy-to-use intranet portal. The New Zealand Ministry of Transport corporate intranet is used as an example. This intranet won several awards including Microsoft’s Partner Solution of the year award, and was named in Neilson Norman Group’s “Top Ten Intranets of 2008”. A key part of this project was defining the information architecture (IA) for the site, and then designing the site structure around the IA to ensure optimal usability. The second key part of the project was to include community features that would engage intranet users and keep them coming back to the site. This session will cover how the IA and community tools were designed and delivered using MOSS 2007.

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  • 1. Creating a tag driven information architecture using SharePoint 2007
    COM103
    Ari Bakker
  • 2. Ari Bakker
    Technical Lead, cScape
    www.cscape.com
    a.bakker@cscape.com
    www.sharepointconfig.com
    twitter.com/aribakker
  • 3. Agenda
    Project overview
    Making information findable using SharePoint 2007
    Engaging the user
    SharePoint 2010 findability enhancements
  • 4. New Zealand Ministry of Transport
    Wanted an intranet that would improve the flow of information around the organisation, as well as being engaging and enjoyable to use.
    Image Source: James @ NZ
  • 5. Making things findable
  • 6. Achievements
    Won Microsoft New Zealand’s Partner Solution of the Year, and Business Productivity Solution of the Year awards in 2007
    Named in Nielsen Norman Group’s “Top 10 Intranets of 2008”
  • 7. Goals
    Improve information findability to reduce staff time spent looking for information
    Support and strengthen the MoTculture and improve staff morale and job satisfaction by having the intranet be a channel for staff interaction
    Reduce the amount of email communication between staff by creating a functional and attractive communal space
  • 8. Making things findable
    Improve information findability to reduce staff time spent looking for information
  • 9. Making things findable
  • 10. Metadata Facets
    Text goes here
    Level 2 text goes here
    Level 3 text goes here
    Level 4 text goes here
    Level 5 text goes here
  • 11. Metadata Facets
    Text goes here
    Level 2 text goes here
    Level 3 text goes here
    Level 4 text goes here
    Level 5 text goes here
  • 12. Metadata magic
  • 13. Metadata magic
  • 14. Facets – Site Columns
  • 15. Content Types
  • 16.
  • 17.
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  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24. How metadata makes things findable
    Metadata driven navigation, related content and search
  • 25. Engaging the user
  • 26. Engaging the user
  • 27.
  • 28. Survey results
  • 29. Desktop based alerts
  • 30. Outcomes
    “The redesign results go beyond just general satisfaction—they’re having a positive effect on staff productivity as well.”
    “We’ve had overwhelmingly positive feedback from staff and higher uptake of the intranet.”
    “The Alerts and Announcements feature helped to reduce the stress on staff of having a build-up of emails—that may or may not be relevant—cluttering their in-boxes.”
  • 31. SharePoint 2010 Findability Enhancements
    Retrieval
    Metadata driven navigation
    Search facets
    Ratings
    Tagging
    Document IDs
    Classification
    Managed Metadata Service
    Shared Content Types
    Location based metadata defaults
    The Content Organiser
    Document Sets
  • 32. How SharePoint 2010 Improves findablity
  • 33. Thank you for attending!
    a.bakker@cscape.com
    twitter.com/aribakker