MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
Dr Edgardo Salud



MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
The Leader as Healer
By Ardy Roberto
Author, The Heart of Healing
The 4 Heart Attitudes that every
―Leader as Healer‖ must have
- doctor, hospital administrator
- nurse
- assistant / caret...
―Leadership is influence and
trust‖

…YOU are a leader
We trust you…

…with our lives.

We trust you to HELP heal us
and our loved ones.
Most trusted authority figures
Top 4 (percentile of 65% or more)
1. nurses
2. pharmacists
3. Doctors
4. Dentists
Most distrusted authority figures
….bottom 4 (less than 40% to 10% trust rating)

7. lawyers
8. Advertising execs / HMO mg...
Based on the book
The Heart of Healing
- not a doctor but based on…
- personal experience dealing with
hospitals and docto...
Case Study: My wife. 1995 - 1999




   MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at
        ...
Dec ‗99-May 2000
 Crisis situation – Very ill, suspected
 to have bone cancer or leukemia




  MyHeartofHealing.info (c) ...
―Missed diagnosis‖




 MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
June 2000

 ―SLE‖
 Systemic Lupus:
 Attacked multiple
 organs, esp
 kidneys, nervous
 system, etc
 Very bad
 prognosis..

...
October
My ―Miracle‖:
Patient
•Kidney damage
reversed
•No chemotherapy
•No Dialysis
•Minimal medication
•Lupus quiet since...
2001 onwards




My ―Miracle‖
Patient
     MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at
     ...
Living...second life




   MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at
                    ...
Dream trips




My ―Miracle‖
Patient @ Sea of
Galilee
    MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of H...
Dream trips – Egypt/ Israel 2005




My ―Miracle‖ Patient @ Sea of
Galilee
       MyHeartofHealing.info (c) Ardy Roberto 2...
2006 onwards




My ―Miracle‖ Patient @ Sea of
Galilee                                                                    ...
July 2008 - 2009

 Our family




  MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at
            ...
How did ―exhibit A‖ go from....?




   MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at
        ...
―Whatever it is you‘re doing,
                           keep on doing it!‖
                                  - Tingting‘s...
Hope


            Prayer
                                             Heart of                               Encourage
  ...
MyHeartofHealing.infoby Producing, Organizing buy the Heart of Healing at OMF.com 2008
       Raising Funds (c) Ardy Rober...
1st Heart Attitude of leaders...

Leaders
Help Heal With
HOPE
Leader as healer needs to be...


 Dispenser of
 HOPE

 MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Hea...
Leader‘s should dispense hope


                                         Why?

 MyHeartofHealing.info (c) Ardy Roberto 200...
Why leader‘s should dispense hope


                                       ―Hope,
                             faith and a...
Leaders should dispense HOPE
Drugs are tested by
‗DOUBLE BLIND‘ METHOD
           Pharmaceuticals today are tested by the
...
Leaders should dispense HOPE


They must be tested that way for one
simple reason:


the power of human hope


 MyHeartofH...
Help Heal With HOPE



           Before double blind testing, virtually all,
           new drugs showed
           spect...
Help Heal With HOPE

 Mystified researchers eventually found the
 doctor‘s demeanor to be the key
 factor in the new drug‘...
PLACEBO PHENOMENON



     Positive                                                             Positive
   Expectations  ...
Help Heal With HOPE

―When the effects (of the placebo) are
negative, the substance or procedure that
triggers them is not...
NOCEBO PHENOMENON



     Negative                                                              Negative
   Expectations  ...
Help Heal With HOPE

    With both placebos and
    nocebos, it is the
    expectations aroused by
    the substance or pr...
A NOCEBO CASE STUDY



THE STORY OF
NICK – the
worrier
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Heal...
Nick got accidentally locked…
Since he was in a
refrigerator-boxcar, Nick
assumed that the
temperature inside was
a freezi...
A NOCEBO CASE STUDY

Nick wrote a message to his wife and family
on a cardboard box:

           ―So cold,‖
           ―bo...
A NOCEBO CASE STUDY

The strange thing was the boxcar‘s
refrigeration unit was broken and the
temperature inside was just ...
A NOCEBO CASE STUDY


Nick‘s thoughts froze
  himself to death.




MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the ...
NOCEBO PHENOMENON


     Negative                                                            Negative
   Expectations     ...
PLACEBO PHENOMENON



     Positive                                                             Positive
   Expectations  ...
Case Study

Placebo heart surgeries anyone?




 MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at...
Help Heal With HOPE

Businessweek, reporting on the economics of
the billion-dollar heart surgery industry,
reported the s...
Help Heal With HOPE

A Harvard Medical School associate professor,
Dr. Roger J. Lahan, reported that those who
went throug...
Help Heal With HOPE


                   So why not
          make patients expect good
 results from the treatment protoc...
Problem

                                                       According to Andrew Weil,
                                ...
Are doctors HOPE weary?

                         Dr Weil says the medical
                         profession has a ―hope...
Are doctors HOPE weary?

                              “Many of the patients who come to see
                            m...
Help Heal With HOPE

Some of the most common complaints that
Dr Weil hears sound like this:



―Doctors don‘t take time to...
Help Heal With HOPE

Some of the most common complaints that
Dr Weil hears sound like this:


                ―All they do...
Help Heal With HOPE

Some of the most common complaints that
Dr Weil hears sound like this:


                            ...
Help Heal With HOPE

Some of the most common complaints that
Dr Weil hears sound like this:


                            ...
Help Heal With HOPE

Some of the most common complaints that
Dr Weil hears sound like this:


                       ―They...
Help Heal With HOPE

Some of the most common complaints that
Dr Weil hears sound like this:


                            ...
Are your doctors pessimists?

Dr Weil says he gets too many patients who
have come to him discouraged and
suffering not on...
Are your doctors pessimists?

One of Tingting‘s first doctors said:

―She is very sick…
She is not going to get better.
Sh...
Help Heal With HOPE

A very wise king named Solomon once said,

  ―Reckless words pierce like a
 sword, but the tongue of ...
Q:

1. According to a Johns Hopkins
   presentation, which factor/s are MOST
   highly correlated to overall patient
   sa...
National Inpatient Correlations...
Top 10 MOST Highly Correlated to Overall Patient
   Satisfaction?
1.    How well staff ...
National Inpatient Correlations...

Bottom factors... MOST Highly Correlated to
  Overall Patient Satisfaction:

# 40. Ski...
Case Study : Dr. HitnKill

                                                  Lance Armstrong,
                            ...
Are u giving hope or fear?
    You will crawl out of here…I‘m going to
    kill you. Every                             day...
Help Heal With HOPE

By the time the doctor was finished,
Armstrong was ―taken aback‖ and his
mother was trembling.
 Since...
Help Heal With HOPE


          Hope is the only antidote to fear.
                 - Lance Armstrong




 MyHeartofHealin...
Dra Edna Lao on ―HOPEless‖ situations


    I wish I could give more. But
    given their situations, I‘m
    careful not ...
Recommended reading

                                                 Revolutionary
                                      ...
Help Heal With HOPE

                                          I will always use all the
                                 ...
Help Heal With HOPE

If I‘m accused of offering false
hope, my answer is that there is no
false hope — only false no hope ...
Help Heal With HOPE

One of the most important gifts we
in the health profession can offer
our patients is                ...
Help Heal With HOPE




 MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
Prevent doctor burnout


    ―He who refreshes others will
              himself be refreshed.‖


                        ...
TALK about Healing
•When was the last time that you received a
“hopeful” word from a friend or stranger?
•When was the las...
TALK about Healing
    •Think of three (3) practical
    things you can do in order
    to better communicate
    hope to ...
Leaders as Healers

Leaders
Help Heal With
ENCOURAGEMENT
Leader as healer needs to ..


 Encourager =
 One who inspires
 COURAGE
 MyHeartofHealing.info (c) Ardy Roberto 2008 - buy...
Be an encourager by...



             Creating an encouraging
             environment of healing.


 MyHeartofHealing.in...
Help Heal With ENCOURAGEMENT




MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
Help Heal With ENCOURAGEMENT


1. Place pictures or paintings in your
  room that will either bring up happy
  memories or...
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
Help Heal With ENCOURAGEMENT

1. What were they thinking?
                            Psychology Today: the
              ...
Help Heal With ENCOURAGEMENT

      The effect on the
        patients was so
       negative, ―the
paintings of Elizabeth...
Help Heal With ENCOURAGEMENT




MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
Help Heal With ENCOURAGEMENT




                                                        We‘re going to bring
            ...
Help Heal With ENCOURAGEMENT


2. Play ―happy‖ music.




 MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of ...
Help Heal With ENCOURAGEMENT

3. Flowers, plants, trees
and fresh air.
 In 1984, the scientist Roger S.
         Ulrich di...
Why not have a healing channel?


                                                              THE WATERS OF
            ...
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
Help Heal With ENCOURAGEMENT


What if there were a healing tv
channel in your hospital?
Programming that shows gardens
of...
Help Heal With ENCOURAGEMENT

What if you had a show or
regular fora in the auditorium of
your hospital of patients giving...
Help Heal With ENCOURAGEMENT

4. Healing Colors.




  MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Heal...
Help Heal With ENCOURAGEMENT

5. Healing Aroma.




MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing...
Encourage healing with...




 MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
Help Heal With ENCOURAGEMENT

F    RUITS
 A     NTI- OXIDANTS
  S      OUP
   T        EA
    F         ISH
     O        ...
Help Heal With ENCOURAGEMENT


Fruits that are fiber rich
      Pineapples are relatively
  inexpensive and have lots of
 ...
Help Heal With ENCOURAGEMENT


Anti-oxidant rich foods
         Go for the greener leafy
 vegetables. Malungay (moringa)
 ...
Help Heal With ENCOURAGEMENT

Soups
    Tingting also loves clear
  shiitake mushroom soup
       served with chopped
  on...
Help Heal With ENCOURAGEMENT


Tea
     University of Purdue
     researchers recently
         concluded that a
 compound...
Help Heal With ENCOURAGEMENT

Fish
Fish oil is good for the
heart, inflammation,
preventing cancer of the
breast, colon, p...
Help Heal With ENCOURAGEMENT


0ils
      Extra virgin olive oil is
                   one of the
            ―secrets‖ to...
Help Heal With ENCOURAGEMENT

                                           Virgin Coconut Oil (VCO)
                        ...
Help Heal With ENCOURAGEMENT



0rganic.
Eat foods that
are free from
hormones and
pesticides.
 MyHeartofHealing.info (c) ...
Help Heal With ENCOURAGEMENT


Drink healthy and detox (no to coke!).
          Our bodies were not made to drink sugar-
 ...
Help Heal With ENCOURAGEMENT


Drink healthy and detox.
                FRESH BUKO
      (COCONUT) JUICE. Do
      your ki...
Help Heal With ENCOURAGEMENT


Dark Chocolate
    Dark choco has substances
        known as flavonoids It
  appears that ...
Help Heal With ENCOURAGEMENT


              Over the past decade, 8                                              medical...
Help Heal With ENCOURAGEMENT

…doctors have begun to concede that

             ―dietary habits and
 environmental influen...
Help Heal With ENCOURAGEMENT




MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
Help Heal With ENCOURAGEMENT




Laughter — a natural painkiller.



MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the...
Help Heal With ENCOURAGEMENT

                                                    Norman Cousins, the
                    ...
Help Heal With ENCOURAGEMENT
                                While doing this, he made the
                               ...
Help Heal with an ENCOURAGING...




 MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
The J&J Case

Underweight, prematurely born babies gain
weight faster when they are caressed by
nurses.
     Today, there ...
The J&J Case

Researchers have discovered that
withholding tender loving caresses
results in further weight loss and could...
Encourage healing with massages




 MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
Help Heal With ENCOURAGEMENT

“Studies have shown that light, gentle massage
can help reduce nausea, pain,
diarrhea and ot...
Help Heal With ENCOURAGEMENT
At the M.D. Anderson
Cancer Center in
Houston, Cynthia
Raman provides free
10-minute chair
ma...
Help Heal With HUGS

                                                                   Dr. Hunter
                       ...
Help Heal With HUGS

    You treat a disease,
    you win or you lose.
                  You treat a person,
             ...
What if...

      ...Hospitals and doctors took
      the lead in ―briefing‖
      patients and caretakers about
      the...
{TALK about Healing}
   Which of the “healing environment”
     ideas presented are you already
     applying or thinking ...
TALK about Healing {homework}
  What are the reasons why your hospital
    cannot apply these ideas and what
    are the s...
Healing ACT
  Review your notes.
  What will you start –
  • Applying
  • Changing
  • Teaching



 MyHeartofHealing.info ...
Hope

                                                  Heart                             Encoura
                 Prayer ...
The Leader as healer
knows that
LOVE heals
The Leader as healer
cares for his ―customers‖

He loves his calling
Case study: Dr Bell

One doctor that Tingting
and I consulted had bells
and buzzers to dismiss
patients and usher in the
n...
Help Heal With CARE
HMA-09
Patient Safety Report
In USA alone, almost 100,000 accidentally die
due to mistakes at hospital...
Help Heal With CARE




 MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
Help Heal With CARE

Other headlines…

•Surgeon Removes Kidney Instead of
Gallbladder
•Girl Dies After Receiving Wrong Hea...
Help Heal With CARE




 MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
Help Heal With CARE

                                                                 Medical mistake on Baby Yok Shan in ...
Help Heal With LOVING CARE

    Or…why not treat each
    person as if they were
    family?
    Would mistakes radically
...
Key to healing – caring doctors




My ―Miracle‖ Patient
     MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart ...
Help Heal With LOVE

    We could be foolish to underestimate
    the healing                           power             ...
Help Heal With LOVE




 MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
Help Heal With LOVE



From a birthday card that was given to me by
Tingting three months before her worst flare-up and
he...
Help Heal With LOVE


    I‘m not giving
    up on you,
    Swato!

 MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the...
Help Heal With LOVE
                     love can be an
    But I do know this:
    incredible powerful healing
    force ...
Help Heal With LOVE

... LOVE NEVER FAILS.‖
            - St. Paul                                               (1 Corint...
Help Heal With LOVE

 ―And now these three remain: faith, hope
and love. But the greatest of these is
                    ...
The Leader as Healer
acknowledges the power of
PRAYER
Help Heal With PRAYER

    Our prayers may be awkward. Our
    attempts may be feeble. But since
    the power
           ...
Help Heal With PRAYER

                                            LIFE VERSE:

                          ―Heal me, O Lord...
Help Heal With PRAYER




 MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
Help Heal With PRAYER

According to an article titled God Power:
This just in – religion and spirituality work
by John McM...
Help Heal With PRAYER

He cites the work of Dr Harold Koenig,
founder of the Center for the Study of
Religion/Spirituality...
Help Heal With PRAYER

Lowered Risk of Hypertension
A 1998 study of nearly 4,000 people aged 65
years and older which foun...
Help Heal With PRAYER

Lowered Risk of
Age-related Diseases
A 1997 study of more than 1,700 older adults from
North Caroli...
Help Heal With PRAYER

Faster Recovery from Depression
A 1998 study of 87 depressed older adults
which found those who rec...
Help Heal With PRAYER

Rheumatoid Arthritis patients
relieved of pain and swelling
after prayer sessions
          This st...
Help Heal With PRAYER

Reduced Hospital Days
A study of 542 patients aged 60 or older
admitted to Duke University Medical ...
Help Heal With PRAYER

Reduced Hospital Days
People with no religious affiliation spent an
average of 25 days in the hospi...
Help Heal With PRAYER

Higher Success Rate in Surgery
A 1995 study of 232 patients at Dartmouth
Medical School which found...
Help Heal With PRAYER


Spirituality and Healing in
Medicine seminar at Harvard
University confirms that
            ―pray...
Help Heal With PRAYER


Dr Herbert Benson, a Harvard Medical
School cardiologist and founder of the Mind-
Body Institute a...
Help Heal With PRAYER
I used to be skeptical         about these stories
and testimonies of healing by prayer — even after...
The results of H.E.L.P...

                                                July 2000 8, 2000.
                            ...
Traveling resumed within 7 mos




 MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
Help Heal With PRAYER

    You certainly were
    helped by a few
    miracles from above.


                             ...
My miracle patient




  MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at
                       ...
Help Heal With PRAYER

    I now realize that life is so temporary.
    ...that I should spend my time with the
    people...
Help Heal With PRAYER


    Life is short.
    We need to learn
    to count our days.


                                 ...
“God has a purpose behind
 every problem. …He uses
     circumstances to
develop our character.”
             - Rick Warre...
The heart of healing


        ―Teach us to number our days aright,
       that we may gain a heart of wisdom.‖
          ...
15, August 2010
Email from Dr Elmo Lago

―from The Mind of Healing to the Heart of
Healing‖

As I gathered my Interns for ...
Although I felt sad for the patient, I felt
sadder for the Resident Physician.

I wondered ... how could someone just lose...
The diagnosis and the treatment--these may
be very important to patient care but the
greatest part of healing I believe, i...
That afternoon, we did not study
 anything about the presentation of
 diseases, the diagnosis of diseases nor
 the managem...
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
The next day, I eagerly gave their
 drawings to Lala. She had this wide
 smile when she received it. Still in pain
 becaus...
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
2 weeks later, she sent me a card for
 that gesture of hope. Her fight against
 her cancer is still not over but with her
...
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
Two others patients have benefited from HELP
...
Benjamin with Laryngeal Cancer (underwent
Laryngectomy)




MyHeartofHeal...
and Nanay with Aplastic Anemia.




- Dr Elmo Lago, Lourdes Hospital
PS: The Heart of Healing was inspired by the book
"th...
DR ELMO LAGO’S HEART OF HEALING PROGRAM
    REAPS BENEFITS




MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart...
Hope


            Prayer
                                             Heart of                               Encourage
  ...
Ardy, Tingting & Joshua...




 MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
“I attended your special session…It really
inspired me a lot and I would like to thank
you for sharing that miraculous exp...
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Transcript of "Heart of healing korea hma 2010-ardy roberto - upload for delegates"

  1. 1. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  2. 2. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  3. 3. Dr Edgardo Salud MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  4. 4. The Leader as Healer By Ardy Roberto Author, The Heart of Healing
  5. 5. The 4 Heart Attitudes that every ―Leader as Healer‖ must have - doctor, hospital administrator - nurse - assistant / caretaker
  6. 6. ―Leadership is influence and trust‖ …YOU are a leader
  7. 7. We trust you… …with our lives. We trust you to HELP heal us and our loved ones.
  8. 8. Most trusted authority figures Top 4 (percentile of 65% or more) 1. nurses 2. pharmacists 3. Doctors 4. Dentists
  9. 9. Most distrusted authority figures ….bottom 4 (less than 40% to 10% trust rating) 7. lawyers 8. Advertising execs / HMO mgrs 9. Politicians / insurance salesmen 10. Used car salesmen Source: Gallup Poll cited at HMA-09
  10. 10. Based on the book The Heart of Healing - not a doctor but based on… - personal experience dealing with hospitals and doctors - caregiver to my wife - 9 yrs of research
  11. 11. Case Study: My wife. 1995 - 1999 MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  12. 12. Dec ‗99-May 2000 Crisis situation – Very ill, suspected to have bone cancer or leukemia MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  13. 13. ―Missed diagnosis‖ MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  14. 14. June 2000 ―SLE‖ Systemic Lupus: Attacked multiple organs, esp kidneys, nervous system, etc Very bad prognosis.. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  15. 15. October My ―Miracle‖: Patient •Kidney damage reversed •No chemotherapy •No Dialysis •Minimal medication •Lupus quiet since 2000 MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  16. 16. 2001 onwards My ―Miracle‖ Patient MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  17. 17. Living...second life MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  18. 18. Dream trips My ―Miracle‖ Patient @ Sea of Galilee MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  19. 19. Dream trips – Egypt/ Israel 2005 My ―Miracle‖ Patient @ Sea of Galilee MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  20. 20. 2006 onwards My ―Miracle‖ Patient @ Sea of Galilee Miracle: From bankrupt to giving MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at back OMF.com
  21. 21. July 2008 - 2009 Our family MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  22. 22. How did ―exhibit A‖ go from....? MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  23. 23. ―Whatever it is you‘re doing, keep on doing it!‖ - Tingting‘s Doctor MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  24. 24. Hope Prayer Heart of Encourage Healing ment Love MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  25. 25. MyHeartofHealing.infoby Producing, Organizing buy the Heart of Healing at OMF.com 2008 Raising Funds (c) Ardy Roberto 2008 - and Promoting Events (c) Ardy Roberto 25
  26. 26. 1st Heart Attitude of leaders... Leaders Help Heal With HOPE
  27. 27. Leader as healer needs to be... Dispenser of HOPE MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  28. 28. Leader‘s should dispense hope Why? MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  29. 29. Why leader‘s should dispense hope ―Hope, faith and a purpose in life, is medicinal. This is not merely a statement of belief but a conclusion proved by meticulously controlled scientific experiment.‖ -Dr. Harold G. Wolf, MD, Harvard MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  30. 30. Leaders should dispense HOPE Drugs are tested by ‗DOUBLE BLIND‘ METHOD Pharmaceuticals today are tested by the ‗double blind‘ method, meaning the administering doctors themselves do not know which is the true drug and which is the inert, ‗control‘ drug. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  31. 31. Leaders should dispense HOPE They must be tested that way for one simple reason: the power of human hope MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  32. 32. Help Heal With HOPE Before double blind testing, virtually all, new drugs showed spectacular results, regardless of their chemical content. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  33. 33. Help Heal With HOPE Mystified researchers eventually found the doctor‘s demeanor to be the key factor in the new drug‘s success: By his smile, voice, and attitude, the doctor would unknowingly convey confidence and hope, convincing patients of the probability of improvement. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  34. 34. PLACEBO PHENOMENON Positive Positive Expectations = ―Side Effects‖ MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  35. 35. Help Heal With HOPE ―When the effects (of the placebo) are negative, the substance or procedure that triggers them is not called ‗placebo,‘ which means ‗to please,‘ but ‗nocebo.‘ Nocebo is Latin for ―I will harm.‖ -Bernie S. Siegel, MD, Love, Peace and Healing MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  36. 36. NOCEBO PHENOMENON Negative Negative Expectations = Side Effects MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  37. 37. Help Heal With HOPE With both placebos and nocebos, it is the expectations aroused by the substance or procedure that are ultimately responsible for the result.‖ -Dr. Bernie S. Siegel MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  38. 38. A NOCEBO CASE STUDY THE STORY OF NICK – the worrier MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  39. 39. Nick got accidentally locked… Since he was in a refrigerator-boxcar, Nick assumed that the temperature inside was a freezing 0°C. He started shivering and thought to himself, “I'll freeze to death if I don’t get out of here.” MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  40. 40. A NOCEBO CASE STUDY Nick wrote a message to his wife and family on a cardboard box: ―So cold,‖ ―body's getting numb. If I could just go to sleep. These may be my last words.‖ MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  41. 41. A NOCEBO CASE STUDY The strange thing was the boxcar‘s refrigeration unit was broken and the temperature inside was just around 16°C — far from freezing. But the autopsy on Nick‘s body showed that he had frozen to death! MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  42. 42. A NOCEBO CASE STUDY Nick‘s thoughts froze himself to death. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  43. 43. NOCEBO PHENOMENON Negative Negative Expectations = ―Side Effects‖   MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  44. 44. PLACEBO PHENOMENON Positive Positive Expectations = ―Side Effects‖ MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  45. 45. Case Study Placebo heart surgeries anyone? MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  46. 46. Help Heal With HOPE Businessweek, reporting on the economics of the billion-dollar heart surgery industry, reported the same placebo effects on those who had thought they had undergone laser heart surgery to improve their blood flow. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  47. 47. Help Heal With HOPE A Harvard Medical School associate professor, Dr. Roger J. Lahan, reported that those who went through the real laser surgery and those who went through the ―sham operation‖ got the same benefits: less pain and improved heart function. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  48. 48. Help Heal With HOPE So why not make patients expect good results from the treatment protocol, medicines, or surgery that the doctor recommends? MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  49. 49. Problem According to Andrew Weil, MD: Culture / Cycle of •Negativity •Pessimism •Fear MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  50. 50. Are doctors HOPE weary? Dr Weil says the medical profession has a ―hope-weary‖ attitude towards patients Simply put: Too many doctors are deeply pessimistic about the possibility of people getting better, and they communicate their pessimism to patients and families. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  51. 51. Are doctors HOPE weary? “Many of the patients who come to see me have been told by doctors, in one way or another, that they will not get better, that they will have to learn to live with their problems or expect to die from them, that medicine has nothing more to offer them.” MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  52. 52. Help Heal With HOPE Some of the most common complaints that Dr Weil hears sound like this: ―Doctors don‘t take time to listen to you or answer your questions.‖ MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  53. 53. Help Heal With HOPE Some of the most common complaints that Dr Weil hears sound like this: ―All they do is give you drugs; I don‘t want to take more drugs.‖ MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  54. 54. Help Heal With HOPE Some of the most common complaints that Dr Weil hears sound like this: ―They said there was nothing more they could do for me.‖ MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  55. 55. Help Heal With HOPE Some of the most common complaints that Dr Weil hears sound like this: ―They told me it would only get worse.‖ MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  56. 56. Help Heal With HOPE Some of the most common complaints that Dr Weil hears sound like this: ―They told me I would just have to live with it.‖ MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  57. 57. Help Heal With HOPE Some of the most common complaints that Dr Weil hears sound like this: ―They said I‘d be dead in six months.‖ MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  58. 58. Are your doctors pessimists? Dr Weil says he gets too many patients who have come to him discouraged and suffering not only physically, but also emotionally from the negative, pessimistic treatment methods of some doctors. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  59. 59. Are your doctors pessimists? One of Tingting‘s first doctors said: ―She is very sick… She is not going to get better. She will be on medication for the rest of her life!‖ MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  60. 60. Help Heal With HOPE A very wise king named Solomon once said, ―Reckless words pierce like a sword, but the tongue of the wise brings healing.‖ Proverbs 12:18 MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  61. 61. Q: 1. According to a Johns Hopkins presentation, which factor/s are MOST highly correlated to overall patient satisfaction? A. Skill of the physician B. Doctor/staff attitude MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  62. 62. National Inpatient Correlations... Top 10 MOST Highly Correlated to Overall Patient Satisfaction? 1. How well staff worked together to CARE for you 2. Overall CHEERFULNESS of the hospital 3. Staff sensitivity... 4. Response to concerns/complaints made during stay 5. Staff effort to include you in decisions about your treatment ...#8. Degree to which staff addressed your emotional/spiritual needs. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  63. 63. National Inpatient Correlations... Bottom factors... MOST Highly Correlated to Overall Patient Satisfaction: # 40. Skill of physician (note: skill of nurses were ranked higher at #14) *Source: 2002 National Inpatient Correlations MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  64. 64. Case Study : Dr. HitnKill Lance Armstrong, cancer survivor and seven-time Tour de France winner, was diagnosed with brain cancer, testicular cancer and prostate cancer at 25, before biking his way to win the Tour de France six more times. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  65. 65. Are u giving hope or fear? You will crawl out of here…I‘m going to kill you. Every day, I‘m going to kill you, and then I‘m going to bring you back to life. We‘re going to hit you with chemo, and then hit you again, and hit you again. You‘re not going to be able to walk. -Lance Armstrong’s first doctor It’s Not About the Bike: My Journey Back to Life, p 99. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  66. 66. Help Heal With HOPE By the time the doctor was finished, Armstrong was ―taken aback‖ and his mother was trembling. Since Armstrong wasn‘t a sadist, he took his business elsewhere where the doctors were more gentle, optimistic and hopeful, yet down to earth. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  67. 67. Help Heal With HOPE Hope is the only antidote to fear. - Lance Armstrong MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  68. 68. Dra Edna Lao on ―HOPEless‖ situations I wish I could give more. But given their situations, I‘m careful not to give false hope. Doctora, what is so false about giving hope? MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  69. 69. Recommended reading Revolutionary attitude of hope Exemplified by Dr. Siegel MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  70. 70. Help Heal With HOPE I will always use all the tools at my command including hope...because all healing is scientific. -Dr. Bernie Siegel MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  71. 71. Help Heal With HOPE If I‘m accused of offering false hope, my answer is that there is no false hope — only false no hope — because we don‘t know the future for an individual. -Dr. Bernie Siegel MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  72. 72. Help Heal With HOPE One of the most important gifts we in the health profession can offer our patients is hope, thereby inspiring in the patient a deep conviction that inner strength can make a difference in the struggle against pain and suffering. - Dr Paul Brand, MD., author (Gift of Pain) MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  73. 73. Help Heal With HOPE MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  74. 74. Prevent doctor burnout ―He who refreshes others will himself be refreshed.‖ Proverbs 11:25b MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  75. 75. TALK about Healing •When was the last time that you received a “hopeful” word from a friend or stranger? •When was the last time that you gave a “hopeful” word to someone who needed it? How did the two scenarios affect you or the situation at hand? MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  76. 76. TALK about Healing •Think of three (3) practical things you can do in order to better communicate hope to your patients. Share your ideas to the group. [Homework] MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  77. 77. Leaders as Healers Leaders Help Heal With ENCOURAGEMENT
  78. 78. Leader as healer needs to .. Encourager = One who inspires COURAGE MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  79. 79. Be an encourager by... Creating an encouraging environment of healing. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  80. 80. Help Heal With ENCOURAGEMENT MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  81. 81. Help Heal With ENCOURAGEMENT 1. Place pictures or paintings in your room that will either bring up happy memories or encourage a smile.. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  82. 82. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  83. 83. Help Heal With ENCOURAGEMENT 1. What were they thinking? Psychology Today: the blood pressure and anxiety levels of patients shot up when they looked at the paintings of Elizabethan Queeens displayed in the waiting room of a Canadian hospital. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  84. 84. Help Heal With ENCOURAGEMENT The effect on the patients was so negative, ―the paintings of Elizabethan Queens with stern expressions and creepy eyes had to be moved elsewhere.‖ MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  85. 85. Help Heal With ENCOURAGEMENT MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  86. 86. Help Heal With ENCOURAGEMENT We‘re going to bring you back to this. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  87. 87. Help Heal With ENCOURAGEMENT 2. Play ―happy‖ music. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  88. 88. Help Heal With ENCOURAGEMENT 3. Flowers, plants, trees and fresh air. In 1984, the scientist Roger S. Ulrich discovered that ―patients who looked out over a cluster of trees instead of a brick wall had shorter post-operative stays and took fewer painkillers.‖ MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  89. 89. Why not have a healing channel? THE WATERS OF LIFE: Regenerating and Relaxing Music and scenes of quiet lakes, waterfalls, brooks to help bring you to a state of relaxation. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  90. 90. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  91. 91. Help Heal With ENCOURAGEMENT What if there were a healing tv channel in your hospital? Programming that shows gardens of the world. Kew and Victoria Gardens,Niagara Falls, Boracay, Bali, Amazon, Gold Coast... MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  92. 92. Help Heal With ENCOURAGEMENT What if you had a show or regular fora in the auditorium of your hospital of patients giving testimonies of healing? MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  93. 93. Help Heal With ENCOURAGEMENT 4. Healing Colors. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  94. 94. Help Heal With ENCOURAGEMENT 5. Healing Aroma. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  95. 95. Encourage healing with... MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  96. 96. Help Heal With ENCOURAGEMENT F RUITS A NTI- OXIDANTS S OUP T EA F ISH O ILS (Olive or VCO) O RGANIC FOOD D ETOXIFYING WATER D ARK CHOCOLATE MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  97. 97. Help Heal With ENCOURAGEMENT Fruits that are fiber rich Pineapples are relatively inexpensive and have lots of fiber to help cleanse your colon. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  98. 98. Help Heal With ENCOURAGEMENT Anti-oxidant rich foods Go for the greener leafy vegetables. Malungay (moringa) is called the ―miracle tree‖ by the Department of Agriculture in Hawaii because of its healing and high nutritional properties. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  99. 99. Help Heal With ENCOURAGEMENT Soups Tingting also loves clear shiitake mushroom soup served with chopped onions and garlic. Shiitake mushroom has also proven to be an immunity booster. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  100. 100. Help Heal With ENCOURAGEMENT Tea University of Purdue researchers recently concluded that a compound in green tea inhibits the growth of cancer cells.‖ MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  101. 101. Help Heal With ENCOURAGEMENT Fish Fish oil is good for the heart, inflammation, preventing cancer of the breast, colon, prostate and is great for keeping healthy eyes. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  102. 102. Help Heal With ENCOURAGEMENT 0ils Extra virgin olive oil is one of the ―secrets‖ to the Mediterranean diet. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  103. 103. Help Heal With ENCOURAGEMENT Virgin Coconut Oil (VCO) According to research, the lauric A ConradoFrancisco Dayrit, Dr.noted pharmacologist and has acid in VCO is the ―substance cardiologist-internist, Dr. about written a book, The Truth Dayrit, that the first The Drugstore in a was keeps infants from getting Coconut Oil: to conduct a clinical viral or endorsinged confirmed Bottle, bacterial…infections. study in 1999 ―that the healing anecdotal of virgin coconut oil propertiesreports on coconut oil. exhibiting anti-HIV effects.‖ MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  104. 104. Help Heal With ENCOURAGEMENT 0rganic. Eat foods that are free from hormones and pesticides. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  105. 105. Help Heal With ENCOURAGEMENT Drink healthy and detox (no to coke!). Our bodies were not made to drink sugar- Our bodies were not made to drink sugar- loaded juices and colas. Studies show that loaded juices and colas. Studies show that drinking sugary fizzy drinks promotes ―fog drinking sugary fizzy drinks promotes ―fog brain‖ or fuzzy, unclear thinking because of brain‖ or fuzzy, unclear thinking because of sugar rushes where your blood sugar levels sugar rushes where your blood sugar levels swing from high to low. swing from high to low. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  106. 106. Help Heal With ENCOURAGEMENT Drink healthy and detox. FRESH BUKO (COCONUT) JUICE. Do your kidneys a favor. Buko juice (no sugar please) helps the kidneys filter our blood. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  107. 107. Help Heal With ENCOURAGEMENT Dark Chocolate Dark choco has substances known as flavonoids It appears that flavonoids have powerful antioxidant effects. And release endorphins. Happy hormones! MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  108. 108. Help Heal With ENCOURAGEMENT  Over the past decade, 8 medical directors of hospitals in Metro Manila have been among the members of the medical profession stricken with cancer.‖ MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  109. 109. Help Heal With ENCOURAGEMENT …doctors have begun to concede that ―dietary habits and environmental influences‖ are the chief determinants of cancer and ―not genetic factors.‖ MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  110. 110. Help Heal With ENCOURAGEMENT MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  111. 111. Help Heal With ENCOURAGEMENT Laughter — a natural painkiller. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  112. 112. Help Heal With ENCOURAGEMENT Norman Cousins, the famous author and editor of New York‘s Saturday Review magazine, helped fight depression and pain by watching Charlie Chaplin movies in his hospital room. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  113. 113. Help Heal With ENCOURAGEMENT While doing this, he made the ―joyous discovery that ten minutes of genuine belly laughter would give me at least two hours of pain-free sleep.‖  MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  114. 114. Help Heal with an ENCOURAGING... MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  115. 115. The J&J Case Underweight, prematurely born babies gain weight faster when they are caressed by nurses. Today, there are nurses and volunteers whose jobs are to do nothing but caress and stroke these babies at given hours. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  116. 116. The J&J Case Researchers have discovered that withholding tender loving caresses results in further weight loss and could even lead to the death of premature babies! -Daniela Lamas, “Human touch has many health benefits, especially for children,” Knight Ridder Newspapers. Sunday, February 29, 2004, MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  117. 117. Encourage healing with massages MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  118. 118. Help Heal With ENCOURAGEMENT “Studies have shown that light, gentle massage can help reduce nausea, pain, diarrhea and other side effects of cancer treatments,” says Cynthia Raman, RMT, NCTMB, a Houston massage therapist. “We also know that it stimulates the immune system, the gastrointestinal tract and improves circulation.” MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  119. 119. Help Heal With ENCOURAGEMENT At the M.D. Anderson Cancer Center in Houston, Cynthia Raman provides free 10-minute chair massages to both cancer patients and their caretakers MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  120. 120. Help Heal With HUGS Dr. Hunter ―Patch‖ Adams – the hugging doctor - with my wife, Tingting February 2003 UNILAB Conference at the Manila Pavilion Hotel, Manila, Philippines MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  121. 121. Help Heal With HUGS You treat a disease, you win or you lose. You treat a person, I‘ll guarantee you‘ll win. - Patch Adams, MD MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  122. 122. What if... ...Hospitals and doctors took the lead in ―briefing‖ patients and caretakers about these environmental factors that could encourage healing? MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  123. 123. {TALK about Healing} Which of the “healing environment” ideas presented are you already applying or thinking of applying? Discuss with your partner or group. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  124. 124. TALK about Healing {homework} What are the reasons why your hospital cannot apply these ideas and what are the solutions to overcome these problems? MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  125. 125. Healing ACT Review your notes. What will you start – • Applying • Changing • Teaching MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  126. 126. Hope Heart Encoura Prayer of gement Healing Love MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  127. 127. The Leader as healer knows that LOVE heals
  128. 128. The Leader as healer cares for his ―customers‖ He loves his calling
  129. 129. Case study: Dr Bell One doctor that Tingting and I consulted had bells and buzzers to dismiss patients and usher in the next. It was the last fast- food type clinic that we visited. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  130. 130. Help Heal With CARE HMA-09 Patient Safety Report In USA alone, almost 100,000 accidentally die due to mistakes at hospitals. In Florida, a journalist died of an accidental chemotherapy overdose… In Boston, law suit over wrong leg amputated. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  131. 131. Help Heal With CARE MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  132. 132. Help Heal With CARE Other headlines… •Surgeon Removes Kidney Instead of Gallbladder •Girl Dies After Receiving Wrong Heart, Lungs •Surgeons Leave 13-Inch Retractor in Patient MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  133. 133. Help Heal With CARE MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  134. 134. Help Heal With CARE Medical mistake on Baby Yok Shan in a hospital in Malaysia that cost the baby’s left arm last Sept 1, 2007. Hospital offered compensation… http://yokshan.blogspot.com MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  135. 135. Help Heal With LOVING CARE Or…why not treat each person as if they were family? Would mistakes radically drop? MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  136. 136. Key to healing – caring doctors My ―Miracle‖ Patient MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  137. 137. Help Heal With LOVE We could be foolish to underestimate the healing power of human connectedness, fueled by the energy of love. After all, the power of love is itself a miracle. – Dr. L. Robert Keck MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  138. 138. Help Heal With LOVE MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  139. 139. Help Heal With LOVE From a birthday card that was given to me by Tingting three months before her worst flare-up and her subsequent healing miracle. She later told me that it took her about 30 minutes to write this short letter because her hands were always so stiff and swollen from the lupus. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  140. 140. Help Heal With LOVE I‘m not giving up on you, Swato! MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  141. 141. Help Heal With LOVE love can be an But I do know this: incredible powerful healing force and its scope, its capabilities, and its mystery far exceeds what our left-brain can comprehend. – Dr. L. Robert Keck MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  142. 142. Help Heal With LOVE ... LOVE NEVER FAILS.‖ - St. Paul (1 Corinthians 13:8 ) MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  143. 143. Help Heal With LOVE ―And now these three remain: faith, hope and love. But the greatest of these is love.‖ St. Paul (1 Corinthians 13:13) MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  144. 144. The Leader as Healer acknowledges the power of PRAYER
  145. 145. Help Heal With PRAYER Our prayers may be awkward. Our attempts may be feeble. But since the power of prayer is in the one who hears it and not the our prayers do one who says it, make a difference. -Max Lucado MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  146. 146. Help Heal With PRAYER LIFE VERSE: ―Heal me, O Lord, and I will be healed; save me and I shall be saved, for you are the one I praise.‖ Jeremiah 17:14 MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  147. 147. Help Heal With PRAYER MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  148. 148. Help Heal With PRAYER According to an article titled God Power: This just in – religion and spirituality work by John McManamy: There are about 1,200 studies on ―the healing power of faith and the health effects of spirituality.‖ MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  149. 149. Help Heal With PRAYER He cites the work of Dr Harold Koenig, founder of the Center for the Study of Religion/Spirituality at Duke University. These studies where Dr Koenig was personally involved include the following cases. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  150. 150. Help Heal With PRAYER Lowered Risk of Hypertension A 1998 study of nearly 4,000 people aged 65 years and older which found the risk of diastolic hypertension 40 percent lower among people who attended religious services at least once a week and prayed or studied the Bible at least daily. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  151. 151. Help Heal With PRAYER Lowered Risk of Age-related Diseases A 1997 study of more than 1,700 older adults from North Carolina which found that persons who attended church at least once a week were only half as likely as non-attenders to have elevated levels of interleukin-6, an immune system protein involved in a wide variety of age-related diseases. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  152. 152. Help Heal With PRAYER Faster Recovery from Depression A 1998 study of 87 depressed older adults which found those who recovered from depression the fastest corresponded to the extent of their religious belief. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  153. 153. Help Heal With PRAYER Rheumatoid Arthritis patients relieved of pain and swelling after prayer sessions This study was conducted by Dr. Dale Matthews, associate professor of medicine, Georgetown University School of Medicine, Washington, D.C. The study abided by the standards and protocol established by the American College of Rheumatology. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  154. 154. Help Heal With PRAYER Reduced Hospital Days A study of 542 patients aged 60 or older admitted to Duke University Medical Center which found those who attended religious services weekly or more reduced hospital stays by more than half. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  155. 155. Help Heal With PRAYER Reduced Hospital Days People with no religious affiliation spent an average of 25 days in the hospital compared to 11 days for patients affiliated with some religious denomination. Patients who attended religious services weekly or more also were 43 percent less likely to have been hospitalized in the previous year. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  156. 156. Help Heal With PRAYER Higher Success Rate in Surgery A 1995 study of 232 patients at Dartmouth Medical School which found that elderly heart patients were 14 times less likely to die following surgery if they found strength and comfort in their religious faith and remained socially involved. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  157. 157. Help Heal With PRAYER Spirituality and Healing in Medicine seminar at Harvard University confirms that ―prayer... could have astounding therapeutic effects.‖ MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  158. 158. Help Heal With PRAYER Dr Herbert Benson, a Harvard Medical School cardiologist and founder of the Mind- Body Institute at Beth Israel Deaconess Hospital, was, in his own words, ―not a religious person.‖ But study after study showed him that prayer is good for his patients. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  159. 159. Help Heal With PRAYER I used to be skeptical about these stories and testimonies of healing by prayer — even after I became a Christian. Some of these stories were just too, well, ―miraculous.‖ And then I became a participant and witness myself... I saw my wife healed. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  160. 160. The results of H.E.L.P... July 2000 8, 2000. October Here‘s mylater after doctors and 3 months wife, skin and bones jutting thought that my sweet wife friendsfrom fromsix month ordeal out her body. Still weak was going tothe hereshe‘sis with systemic lupus, she smiling die, celebrating her birthday! She because she was now hopeful continues to see her doctors for that she would eventually check-ups, and her doctors recover. The picture was taken continue goddaughter, Chava, the with our to express amazement and after being discharged from day joy at her “miraculous” the hospital recovery. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  161. 161. Traveling resumed within 7 mos MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  162. 162. Help Heal With PRAYER You certainly were helped by a few miracles from above. Miraculous. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  163. 163. My miracle patient MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  164. 164. Help Heal With PRAYER I now realize that life is so temporary. ...that I should spend my time with the people I love and that matter in my life. I‘ve learned to appreciate even more my what matters most is family... that not success or money, but family, love, God... -Tingting MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  165. 165. Help Heal With PRAYER Life is short. We need to learn to count our days. -Tingting MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  166. 166. “God has a purpose behind every problem. …He uses circumstances to develop our character.” - Rick Warren, The Purpose Driven Life MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  167. 167. The heart of healing ―Teach us to number our days aright, that we may gain a heart of wisdom.‖ The Psalmist (Psalm 90:12) MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  168. 168. 15, August 2010 Email from Dr Elmo Lago ―from The Mind of Healing to the Heart of Healing‖ As I gathered my Interns for their weekly teaching rounds, I hesitated for a moment as to what to teach them that afternoon. For earlier I had a sad encounter with a Resident who commented on one of my patients with Leukemia. I asked him how the patient was and he flatly answered, "nothing we can do, SHE WILL DIE SOON". MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  169. 169. Although I felt sad for the patient, I felt sadder for the Resident Physician. I wondered ... how could someone just lose hope for a patient? Facing my interns, I told them about this incident. I began to tell them that although doctors think they can do it all, they really can't. I told them that not all healing is in the textbooks. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  170. 170. The diagnosis and the treatment--these may be very important to patient care but the greatest part of healing I believe, is the patient having the hope to live, the hope for healing… Like when: -The patient is encouraged to move on despite the odds. - Encouraged to eat even when it is difficult to do so. - The patient being loved during the ordeal and even when everything is going really bad, that there are people praying for them to get through that ordeal. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  171. 171. That afternoon, we did not study anything about the presentation of diseases, the diagnosis of diseases nor the management of diseases. We studied how to HELP our patients. We thought of ways to give Hope, to Encourage, to Love and to Pray. As an ending exercise, I asked them to draw (using crayons and a bond paper) something they think would encourage our patient (Her name is Lala), something that would give her hope. They did! MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  172. 172. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  173. 173. The next day, I eagerly gave their drawings to Lala. She had this wide smile when she received it. Still in pain because of her Leukemia, she still managed to say a soft "Thank you". The following day, when I made my rounds, the pictures were on the wall and she was seated when she greeted me. She was discharged 2 days later, (NOTE: SHE DIDN'T PASS ON!) MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  174. 174. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  175. 175. 2 weeks later, she sent me a card for that gesture of hope. Her fight against her cancer is still not over but with her renewed hope and strength, and with God's favor, I know she will be alright. From that time, every group of interns that rotated under me, I lectured on The Heart of Healing hoping to inspire them to continue giving HELP to patients under their care. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  176. 176. MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  177. 177. Two others patients have benefited from HELP ... Benjamin with Laryngeal Cancer (underwent Laryngectomy) MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  178. 178. and Nanay with Aplastic Anemia. - Dr Elmo Lago, Lourdes Hospital PS: The Heart of Healing was inspired by the book "the Heart of Healing" by Ardy Roberto. Our HELP program was also Inspired by Ardy Roberto MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  179. 179. DR ELMO LAGO’S HEART OF HEALING PROGRAM REAPS BENEFITS MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  180. 180. Hope Prayer Heart of Encourage Healing ment Love MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  181. 181. Ardy, Tingting & Joshua... MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
  182. 182. “I attended your special session…It really inspired me a lot and I would like to thank you for sharing that miraculous experience to us. I became more gentle and caring to my patients .It even helped me to strengthen my faith to the One up there.” – Michaela Cruz, St Mary’s Hospital, Thailand “I was so blessed in reading your book that I have personally (applied) your principles (HELP) in dealing with my patients.” - Dr. Elmo Lago, Lourdes Hospital, Manila “I was really inspired by your presentation in Vietnam. Now, in my practice I apply your “A wonderful presentation!” HELP theory… in a cancer center treating - HongKong delegates at HMA 2010 children with cancer.”- Dr. Edi Setiawan Tehuteru, Indonesia MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
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