Happy at work the secret recipe for joy at work john victor tencePresentation Transcript
John Victor R. TenceVP, Corporate Human Resources Jollibee Foods Corporation
A high happiness index helps make recruitment and retention easier and hence more cost eﬀective.
Source: www.chiumento.co.uk Chiumento is a UK – based integrated talent management consultancy ﬁrm that provides intelligently tailored and integrated solutions to various companies. Respondent proﬁle: 1063 respondents (547 and 516 women) . aged from 18 to 65 years old in full or part – time work in the UK. All are employed in organization of 20 staﬀ or more. Research was conducted in November to December 2006.
The happiness index is 6.5 out of 10. One quarter of employees describe themselves as “very happy” at work. Around half the workforce (56%) are “fairly happy.” One in ﬁve employees are unhappy at work. 73% of people cite relationships with colleagues as being the key factor in happiness at work. Lack of communication from the top was seen as one of the biggest causes of unhappiness.
Those who have been in the same role for eight years or more (75%) are the least happy, while those who have been in their current job for less than a year are much happier (83%). Organizations with over 1000 staﬀ consider themselves happy (78%). 82% women employees claim to be happy with their jobs compared to their male counterparts (78%). At 85%, those aged 55+ are the happiest employees, possibly because they reached the pinnacle of their career. The next happiest age group is the under 25s at 80%, who are excited to build their career. The least happy are employees in their 40s (77%) who face the prospect of working for at least 20 more years. 85% of senior managers & those at board level are happy, making them the happiest employee group. Service staﬀ and those working in sales are the next happiest (83%).
Friendly, supportive colleagues Enjoyable work Good leader Good work/life balance Varied work Belief that s/he doing something worthwhile Feeling that what s/he do makes a diﬀerence Being part of a successful team Recognition for his/her achievements Competitive salary
PEOPLE TALK WHY IT’S GOOD WORKING AT JFC: “Jollibee is the largest fast food company in the country. Working at Jollibee will give you a secure profession until you retire.” – Jollibee Operations Manager “Here in JFC, the employees are passionate, talented and dedicated. They continue to challenge the organization and themselves, which give them fulﬁllment.” – JFC HR Manager “We see that our leaders indeed walk the walk and talk the talk.” – Jollibee Employee
Excited about what they do Excited about who they work with Excited about what’s in it for them
Excited about what they do JFC’S VISION Bringing Jollibee to the world JB USA JB Brunei JB KSA Creating the “Jollibees” of other countries Yonghe King Hong Zhuang Yuan San Pin Wang
Excited about what they do SIMPLICITY OF JFC’S BUSINESS mployees can see their contributions/roles in E the development of the company’s vision. Filipino values and core competencies
Excited about who they work withLEADERS: Character Value of Humility to Listen and Learn Value of Frugality Value of Teamwork Capability
Excited about who they work with ASSOCIATES: Alignment of values Capability
Excited about what’s in it for them Rewards / Compensation Expanding social network Personal development Career opportunities
JFC PROGRAMS/ INITIATIVESEmployee empowerment Employee engagement Bee A Hero Golden Bee Awards MaAga ang Pasko PAPE Awards Life Works Walang Kupas Awards Life Break Brand conventions Tree planting program Summer outings Livelihood program Halloween parties CHEERS program Christmas parties E‐Zone program Sportsfests Summer workshops
LEADERS ON LEADERS VIDEO
By Arnel Paciano Casanova The article was published on ABS-CBN’s news website last January 14, 2010 in the Lifestyle Section.
Atty. Arnel Casanova during his Jollibee days working as a store crew.Atty. Arnel Paciano Casanova is the youngest appointed General Counsel of the Bases Conversion and Development Authority (BCDA) . He is a law graduate of the University of the Philippines with a Masters degree in Public Administration from Harvard University.