Happy at work the secret recipe for joy at work john victor tence
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    Happy at work the secret recipe for joy at work john victor tence Happy at work the secret recipe for joy at work john victor tence Presentation Transcript

    • John
Victor
R.
TenceVP,
Corporate
Human
Resources Jollibee
Foods
Corporation
    •  A
high
happiness
index
helps
 make
recruitment
and
 retention
easier
and
hence
 more
cost
effective.
    •   Source:
www.chiumento.co.uk  Chiumento
is
a
UK
–
based
integrated
talent
management
 consultancy
firm
that
provides
intelligently
tailored
and
 integrated
solutions
to
various
companies.  Respondent
profile:
1063
respondents
(547
and
516
women)
. aged

from
18
to
65
years
old
in
full
or
part
–
time
work
in
the
 UK.

All
are
employed
in
organization
of
20
staff
or
more.

 Research
was
conducted
in
November
to
December
2006.
    •   The
happiness
index
is
6.5
out
of
10.  One
quarter
of
employees
describe
themselves
as
“very
 happy”
at
work.
  Around
half
the
workforce
(56%)
are
“fairly
happy.”
  One
in
five
employees
are
unhappy
at
work.  73%
of
people
cite
relationships
with
colleagues
as
being
the
 key
factor
in
happiness
at
work.  Lack
of
communication
from
the
top
was
seen
as
one
of
the
 biggest
causes
of
unhappiness.
    •   Those
who
have
been
in
the
same
role
for
eight
years
or
more
(75%)
are
 the
least
happy,
while
those
who
have
been
in
their
current
job
for
less
 than
a
year
are
much
happier
(83%).  Organizations
with
over
1000
staff
consider
themselves
happy
(78%).  82%
women
employees
claim
to
be
happy
with
their
jobs
compared
to
 their
male
counterparts
(78%).  At
85%,
those
aged
55+
are
the
happiest
employees,
possibly
because
 they
reached
the
pinnacle
of
their
career.
The
next
happiest
age
group
is
 the
under
25s
at
80%,
who
are
excited
to
build
their
career.
The
least
 happy
are
employees
in
their
40s
(77%)
who
face
the
prospect
of
working
 for
at
least
20
more
years.  85%
of
senior
managers
&
those
at
board
level
are
happy,
making
them
 the
happiest
employee
group.
Service
staff
and
those
working
in
sales
 are
the
next
happiest
(83%).
    •   Friendly,
supportive
colleagues  Enjoyable
work  Good
leader  Good
work/life
balance  Varied
work  Belief
that
s/he
doing
something
worthwhile  Feeling
that
what
s/he
do
makes
a
difference  Being
part
of
a
successful
team  Recognition
for
his/her
achievements  Competitive
salary
    •   PEOPLE
TALK
WHY
IT’S
GOOD
WORKING
AT
JFC:   “Jollibee
is
the
largest
fast
food
company
in
the
country.
Working
at
Jollibee
 will
give
you
a
secure
profession
until
you
retire.”
–
Jollibee
Operations
 Manager   “Here
in
JFC,
the
employees
are
passionate,
talented
and
dedicated.
They
 continue
to
challenge
the
organization
and
themselves,
which
give
them
 fulfillment.”
–
JFC
HR
Manager   “We
see
that
our
leaders
indeed
walk
the
walk
and
talk
the
talk.”
–
Jollibee
 Employee
    •   Excited
about
what
they
do  Excited
about
who
they
work
with  Excited
about
what’s
in
it
for
them
    • Excited about what they do JFC’S VISION Bringing Jollibee to the world JB USA JB Brunei JB KSA Creating the “Jollibees” of other countries Yonghe King Hong Zhuang Yuan San Pin Wang
    • Excited about what they do SIMPLICITY OF JFC’S BUSINESS   mployees can see their contributions/roles in E the development of the company’s vision.  Filipino values and core competencies
    • Excited about who they work withLEADERS:  Character   Value
of
Humility
to
Listen
and
Learn   Value
of
Frugality   Value
of
Teamwork  Capability
    • Excited about who they work with ASSOCIATES: Alignment
of
values Capability
    • Excited about what’s in it for them   Rewards
/
Compensation   Expanding
social
network   Personal
development   Career
opportunities
    • JFC PROGRAMS/ INITIATIVESEmployee
empowerment Employee
engagement  Bee
A
Hero   Golden
Bee
Awards  MaAga
ang
Pasko   PAPE
Awards  Life
Works   Walang
Kupas
Awards  Life
Break   Brand
conventions  Tree
planting
program   Summer
outings  Livelihood
program   Halloween
parties  CHEERS
program   Christmas
parties  E‐Zone
program   Sportsfests   Summer
workshops
    • LEADERS
ON
LEADERS
VIDEO
    • By
Arnel
Paciano
Casanova The article was published on ABS-CBN’s news website last January 14, 2010 in the Lifestyle Section.
    • Atty. Arnel Casanova during his Jollibee days working as a store crew.Atty.
Arnel
Paciano
Casanova
is
the
youngest
appointed
General
Counsel
of
the
Bases
Conversion
and
Development
Authority
(BCDA)
.

He
is
a
law
graduate
of
the
University
of
the
Philippines
with
a
Masters
degree
in
Public
Administration
from
Harvard
University.

    • THANK
YOU!