Customer Maintenance Using SAP- Current  Process,Flaws And QuickFix
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Customer Maintenance Using SAP- Current Process,Flaws And QuickFix

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Designated to aim on present scenarios,considering the drawbacks and finding solution in order to improve customer maintenence

Designated to aim on present scenarios,considering the drawbacks and finding solution in order to improve customer maintenence

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  • http://www.architectsap.com
  • http://www.architectsap.com

Customer Maintenance Using SAP- Current Process,Flaws And QuickFix Presentation Transcript

  • 1. Customer Maintenance
  • 2. Agenda 2  Introduction  Current Process  Solution  Questions
  • 3. Current Process  All quotes and negotiations with clients are handled in paper.  Authorization by manager have to be routed manually. 3
  • 4. Drawbacks  Process is tedious.  Requires paper work. 4
  • 5. Solution Overview  We proposed the use of following architecture: • SAP BPM • SAP Portal • SAP Web dynPro • SAP ECC 5
  • 6. SAP BPM  A holistic management approach for effective and efficient business.  Easier and faster access to the information.  Better control of information. 6
  • 7. SAP Portal  Information is consumer centric.  Secure. 7
  • 8. SAP Web dynPro  Standard tool-set for UI development and execution.  Uses MVC pattern. 8
  • 9. Advantages  Data consistency.  Reduced Paper work.  Access through web browser. 9
  • 10. Challenges  Data Collections.  RFC import and binding. 10
  • 11. Web dynPro UI Screens 11
  • 12. Web dynPro UI Screens 12
  • 13. Questions ? 13 Email Us @ support@architectsap.com
  • 14. Worldwide Offices: USA (Dallas) India (Pune) Partner Offices: Monterrey (Mexico) Frankfurt (Germany) Stockholm (Sweden) Email: support@architectsap.com Corporate URL: www.architectsap.com