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Final%20hyatt[1] Final%20hyatt[1] Presentation Transcript

  • ARCHANA MURTHY. BATCH NO. 45
  •  
  • INTRODUCTION
    • Hyatt is an international brand of hotels within the Global Hyatt Corporation that operates numerous properties.
    • Mark S. Hoplamazian is the current President and CEO of Global Hyatt Corporation. He took over the position on 28 November 2006 .
    • Hyatt Center (completed in 2005 & located in downtown Chicago at 71 South Wacker Drive), is the headquarters for Hyatt corporation. Prior to this, the corporate headquarters was around the corner at 200 West Madison Street
    View slide
  • HISTORY
    • The Hyatt Corporation was born upon purchase of the Hyatt House, at Los Angeles International Airport on September 27 , 1957 . The original owners were entrepreneurs, Hyatt von Dehn and Jack D. Crouch . Hyatt was eager to get out of the hotel business after a few years, so he sold his share in the hotel to Jay Pritzker . Mr Pritzker heard the hotel was for sale while sitting in its coffee shop, called "Fat Eddie’s", waiting for a flight.
    • He scribbled a bid for $2.2 million dollars on a napkin, and the Hyatt Corporation was born.
    • Jay Pritzker and Jack D. Crouch remained partners until 1965, opening airport hotels in several cities including San Francisco, Seattle, and San Jose. Crouch stepped away from Hyatt to pursue other hotel ventures, while Jay and his younger brother, Conor continued to run Hyatt.
    View slide
    • The Hyatt became famous after the chain opened the world's first atrium hotel in 1967, the Hyatt Regency Atlanta , a decade after opening its first hotel.
    • The Hyatt became famous after the chain opened the world's first atrium hotel in 1967, the Hyatt Regency Atlanta , a decade after opening its first hotel.
    • In 1969, Hyatt opened its first hotel overseas, the Hyatt Regency Hong Kong (which closed at the end of 2005 and was demolished, the new one will open in 2009)
    • In 1969, Hyatt opened its first hotel overseas, the Hyatt Regency Hong Kong (which closed at the end of 2005 and was demolished, the new one will open in 2009)
    • Hyatt has become known for its resorts after the opening of Hyatt Regency Maui in 1980.
    • Hyatt has become known for its resorts after the opening of Hyatt Regency Maui in 1980.
    • In December 2004, Global Hyatt announced it would acquire AmeriSuites , an upscale chain of all suite business class hotels from affiliates of the Blackstone Group , a New York based private equity investment firm. Blackstone had inherited AmeriSuites from its 2004 acquisition of Prime Hospitality.
    • The AmeriSuites chain is being rebranded and converted to a new concept called Hyatt Place . With Hyatt Place, Global Hyatt will better compete with the limited service products Courtyard by Marriott and Hilton Garden Inn offered by industry leaders Marriott International and Hilton Hotels Corp.
    • In December 2005, Global Hyatt announced a second limited service acquisition, Summerfield Suites . Again the seller was the Blackstone Group .
    • Summerfield Suites will be rebranded as Hyatt Summerfield Suites and positioned to compete in the upscale extended stay market against brands such as Residence Inn , Homewood Suites and Staybridge Suites.
    • In June 2008, John Son was named as the new Chief Secretary. She is expected to be one of the main influences for huge growth in the Hyatt brand in the next 5 years.
    • The Hyatt Group operates several chains of hotel. The Hyatt Regency brand is the oldest brand in the Hyatt hotel chain, with the Grand Hyatt and Park Hyatt brands being introduced in 1980
    • Of these properties, some are styled as "Resort" properties, and may feature spas or other recreational facilities
    BRANDS
  • ANDAZ
    • Hyatt also launched a new brand, Andaz, in April 2007. The first hotel to bear this brand is be The Great Eastern Hotel in London , with additional properties planned for New York and Austin, TX .
    • Hyatt also launched a new brand, Andaz, in April 2007. The first hotel to bear this brand is be The Great Eastern Hotel in London , with additional properties planned for New York and Austin, TX .
    • In addition to hotels, the Hyatt Group also operates apartment properties. These properties, called the Hyatt Residency, are co-located with Grand or Park Hyatt properties.
    • The group also offers retail home décor and furnishings through Hyatt at Home, an online store featuring luxury products.
  • Notable properties
    • Atlanta
    • The Hyatt Regency Atlanta is notable for being the first Regency hotel in the Hyatt brand.
    • The hotel was influential in helping Atlanta develop into the international destination that it is today, and to this day remains the only major downtown Atlanta hotel with a front drive on the famed Peachtree Street.
    • Atlanta
    • The Hyatt Regency Atlanta is notable for being the first Regency hotel in the Hyatt brand.
    • The hotel was influential in helping Atlanta develop into the international destination that it is today, and to this day remains the only major downtown Atlanta hotel with a front drive on the famed Peachtree Street.
    • Atlanta
    • The Hyatt Regency Atlanta is notable for being the first Regency hotel in the Hyatt brand.
    • The hotel was influential in helping Atlanta develop into the international destination that it is today, and to this day remains the only major downtown Atlanta hotel with a front drive on the famed Peachtree Street.
    • Shanghai
    • The Grand Hyatt Shanghai is located in the Jin Mao tower (floors 53 to 87).
    • It has a ballroom for 1200 people, and meeting rooms which seat 400 comfortably. It claims the title of Highest Hotel In The World and welcomes guests in a 33 floor atrium.
    • Shanghai
    • The Grand Hyatt Shanghai is located in the Jin Mao tower (floors 53 to 87).
    • It has a ballroom for 1200 people, and meeting rooms which seat 400 comfortably. It claims the title of Highest Hotel In The World and welcomes guests in a 33 floor atrium.
    • Shanghai
    • The Grand Hyatt Shanghai is located in the Jin Mao tower (floors 53 to 87).
    • It has a ballroom for 1200 people, and meeting rooms which seat 400 comfortably. It claims the title of Highest Hotel In The World and welcomes guests in a 33 floor atrium.
    • San Francisco
    • The Hyatt Regency San Francisco provides a rooftop revolving restaurant called Equinox, offering 360-degree views of the city and the bay.
    • The property has been used several times as a filming location, featured most prominently in the Mel Brooks comedy High Anxiety
    • San Francisco
    • The Hyatt Regency San Francisco provides a rooftop revolving restaurant called Equinox, offering 360-degree views of the city and the bay.
    • The property has been used several times as a filming location, featured most prominently in the Mel Brooks comedy High Anxiety
    • Tokyo
    • The Park Hyatt Tokyo was featured prominently in the movie Lost in Translation , and also in an episode of I Survived a Japanese Game Show
    • Dallas
    • The Hyatt Regency Dallas, along with the fifty-story Reunion Tower , were featured prominently at the beginning of the opening credits of the television series Dallas .
    • Tokyo
    • The Park Hyatt Tokyo was featured prominently in the movie Lost in Translation , and also in an episode of I Survived a Japanese Game Show
    • Dallas
    • The Hyatt Regency Dallas, along with the fifty-story Reunion Tower , were featured prominently at the beginning of the opening credits of the television series Dallas .
    • Cairo
    • Located on Al-Roda Island, the Grand Hyatt Egypt was built in 1998 with 41 floors and 714 rooms. The hotel includes a shopping mall and there is a rotating restaurant
    • Cairo
    • Located on Al-Roda Island, the Grand Hyatt Egypt was built in 1998 with 41 floors and 714 rooms. The hotel includes a shopping mall and there is a rotating restaurant
    • Cairo
    • Located on Al-Roda Island, the Grand Hyatt Egypt was built in 1998 with 41 floors and 714 rooms. The hotel includes a shopping mall and there is a rotating restaurant
  • WORLD EVENTS AND HYATT
    • Trinidad - The 2009 Summit of the Americas, to be held at the Hyatt Regency Trinidad
    • Australia - The 2006 G20 Meeting of Finance Ministers and Central Bank Governors was held at the Grand Hyatt in Melbourne between 18 November and 19 November 2006 .
    • Israel - On November 17 , 2001 , Israeli tourism minister Rehavam Ze'evi was assassinated in the Jerusalem Hyatt Regency on Mount Scopus .
    • Jordan - On November 9 , 2005 , the Grand Hyatt Hotel in Amman, Jordan was targeted by a series of coordinated terrorist attacks along with a Radisson SAS and a Days Inn hotel.
    • Philippines - The Hyatt Terraces Baguio in the northern city of Baguio collapsed after a July 16 , 1990 earthquake .
  • AWARDS
    • Park Hyatt Brand Named "Best Hotel Chain" In Business Traveler Magazine's 2008 Best in Business Travel Awards
    • One hundred forty National Mature Media Awards for sales and marketing materials
    • The Global Hyatt Corporation has more than 365 hotels in 45 countries around the world. They offer a rewards program, Gold Passport, and operate hotels under 8 distinct brands.
  • SAROVAR PARK PLAZA AND RESORTS
  • INTRODUCTION
    • Sarovar Hotels & Resorts is a privately owned hotel chain in India .
    • It is the 4th largest hotel chain in India with 36 hotels across India and overseas. The company is affiliated with Carlson Hospitality Worldwide. Carlson is a global leader in hospitality services, comprising more than 1,570 hotels, resorts restaurants, and cruise ship operations in 81 countries.
  • INTRODUCTION
    • Sarovar Hotels & Resorts is a privately owned hotel chain in India .
    • It is the 4th largest hotel chain in India with 36 hotels across India and overseas. The company is affiliated with Carlson Hospitality Worldwide. Carlson is a global leader in hospitality services, comprising more than 1,570 hotels, resorts restaurants, and cruise ship operations in 81 countries.
  • MANAGING DIRECTOR
    • Anil Madhok joined Oberoi Hotels in 1966 and contributed to the group until 1991. His last assignment was Vice President -Operations for Western and Northern Regions, overseeing the Oberoi Hotels in Mumbai, Delhi, Hyderabad, Bengaluru, Goa and Srinagar as well as Oberoi Flight Services and Oberoi His tenure with the group included overseas stints at Sri Lanka and Singapore. He also oversaw the refurbishment and upgradation of existing Oberoi Hotels (The Oberoi, New Delhi), as well as the planning and opening of new hotel properties (The Oberoi, Mumbai and The Oberoi Flight Kitchens, Mumbai). Anil Madhok set up Sarovar Hotels in 1994.
    • The association with Carlson Hospitality makes Sarovar Hotels the master franchisor for the Park Plaza and the Park Inn hotel brands in India.  The Company has also launched the domestic brands: Sarovar Premiere, Sarovar Portico and Hometel.
  • BRANDS
    • Park Plaza
    • Park Inn
    • Sarovar Premiere
    • Sarovar Portico
    • Hometel.
    • Sarovar Premier and Park Plaza - upscale (5 star) segment
    • Sarovar Portico and Park Inn - mid-market (3-4 star) segment
    • Hometel - 3 star segment for budget conscious travelers with its comfortable rooms priced economically.
    • Park Plaza hotels are located in downtown and airport locations of primary and secondary cities.
    • These are full-service 5 Star hotels with rooms, suites, meeting facilities, catering, restaurants, outstanding service, excellent value, room service and a wide variety of business services.
    • Park Inn hotels serve a range of guests in suburban and leisure destinations.
    • These full service 3 to 4 Star hotels offer clean, comfortable rooms, friendly, helpful staff and special amenities and services for business and leisure travelers.
    • Sarovar Premiere hotels are upscale full service 4 - 5 Star hotel brands and abound in city and leisure locations. They are characterised by contemporary architecture and interiors. Premiere hotels offer innovative, fresh and up to date Food and Beverage concepts, with a strong accent on flair and presentation.
    • Sarovar Premiere hotels have a strong cosmopolitan feel, and are designed to provide a high degree of functionality and comfort to international and regional guests. Sarovar Premiere Hotels are currently in Pondicherry, Corbett, Trivandrum, Mumbai, Bangalore and under development at Gurgaon
    • Sarovar Portico hotels are full service international quality 3 star hotel brands. The accent is clearly on a very high level of functionality. Portico hotels comprise a 24 hour world cuisine eatery, and a modern resto-bar, in addition to meetings and functions facilities of moderate capacities.
    • Sarovar Portico hotels are clearly distinguished by superior levels of manpower training, with people competencies vastly superior to competition hotels.
    • Hometel, the newly launched, Limited Service, ‘no frills’ brand fills a gaping niche in the Indian hospitality landscape by providing the business traveler with modern facilities, at extremely affordable prices. The brand is for the budget conscious traveler who refuses to compromise on quality.
    • Hometels combine the best of the world, specially adapted for the Indian hospitality industry. The hotels under the brand bring fresh designs, concepts and ideas and are vibrant and colourful. They offer very basic features and service at greater value.
    • Hometels comprise a self service restaurant, central air conditioning, WiFi service, lively, colourful and highly functional guestrooms, direct dial telephones, tea / coffee makers, mini refrigerators and writing desks.
  • FUTURE
    • Sarovar Hotels announced plans to set up 10 new budget hotels including three in the National Capital Region within next 18 months. This is part of the company's plan to add 33 new properties to its chain.
    • Sarovar Hotels and Resorts will raise Rs 700-Rs 800 crore to fund its expansion plan that involves more than doubling its hotel count to 100 from the current 35 hotels in the country. By the end of 2012, the company will manage a total of 100 hotels and a room inventory of close to 100,000. It aims to boost its top line to touch Rs 400 crore this year and expects a turnover of Rs 1,000 crore by the end of 2012.
  • SEMI-LUXURY LUXURY BUDGET
  • LUXURY- 5 STAR DELUX
    • Hotel offers 240 guest
    • rooms and suites with
    • an outstanding
    • architecture of the British
    • Regency Period.
    • All the rooms are elegant
    • and equipped with all the
    • modern amenities for
    • comfort.
    WINDSOR SHERTON AND TOWERS (BANGLORE)
  • SEMI-LUXURY – 5 STAR
    • There are 167 rooms at Trident Hilton Chennai. The rooms are categorized into 162 Double Rooms and 5 Suites.
    • All the rooms are equipped with modern facilities.
    TRIDENT HILTON (CHENNAI)
  • BUDGET- 3 STAR
    • Hotel Woodland is the largest 3-star hotel of the City having 102 rooms and catering to business clientele.
    • It is situated at 5 minutes walking distance from the Railway station and is thus very easily accessible
    HOTEL WOODLAND (PUNE)
  •      RESTAURANT     BAR LOUNGE    DINNING AND ENTERTAINMENT (SAME DAY LAUNDARY)   LAUNDARY/VALET SERVICE (PROTECTED CAR PARKING)   FREE PARKING    24 HR. FRONT DESK     BABY SITTING SERVICE     BARBER SHOP      BEAUTY PARLOUR     SWIMMING POOL HOTEL WOODLAND (PUNE) TRIDENT HILTON (CHENNAI) HOTEL WINDSOR SHERTON AND TOWERS (BANGLORE) 3 STAR 5 STAR 5 STAR DELUX FACILITIES AND AMENITIES IN THE HOTEL
  •      LIBRARY      COMPLIMENTARY CLUB HR      24 HR. BUTLER SERVICE      COMPLIMENTARY AMERICAN BREAKFAST      COMPLIMENTARY AIRPORT TRANSFERS IN LUXURY LIMOSOUSINE     BANQUET FACILITIES     BUSINESS CENTRE      MEETING FACILITIES     FITNESS CENTRE AND SPA HOTEL WOODLAND (PUNE) TRIDENT HILTON (CHENNAI) HOTEL WINDSOR SHERTON AND TOWERS (BANGLORE) 3 STAR 5 STAR 5 STAR DELUX FACILITIES AND AMENITIES IN THE HOTEL
  • (DELUX AND SUITES ONLY)   MINIBAR    DR. ON REQUEST    WHEEL CHAIR FOR PHYSICALLY CHALLENGED PEOPLE     CURRENCY EXCHANGE      WIRELESS BROADBAND AND INTERNET HOTEL WOODLAND (PUNE) TRIDENT HILTON (CHENNAI) HOTEL WINDSOR SHERTON AND TOWERS (BANGLORE) 3 STAR 5 STAR 5 STAR DELUX FACILITIES AND AMENITIES IN THE HOTEL
  • THANK YOU