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ESRI - Metrics Based Study
 

ESRI - Metrics Based Study

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A metrics based outlook on ESRI, the world leader in GIS. Presentation prepared as a part of KM Measurement course. ...

A metrics based outlook on ESRI, the world leader in GIS. Presentation prepared as a part of KM Measurement course.

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  • Photogrammetry: Photogrammetry is the science of making measurements from photographs.The output of photogrammetry is typically a map, drawing or a 3d model of some real-world object or scene. Many of the maps we use today are created with photogrammetry and photographs taken from aircraft.Geodesy also named geodetics, a branch of earth sciences, is the scientific discipline that deals with the measurement and representation of the Earth, including its gravitational field, in a three-dimensional time-varying spaceCognitive psychology is the branch of psychology that studies mental processes including how people think, perceive, remember and learn.The core focus of cognitive psychology is on how people acquire, process and store informationGeomatics = geo desy + geoinformatics,..gathering, storing, processing geo info
  • PeopleThe people are the component who actually makes the GIS work.   People associated with a GIS can be categorized into: viewers, general users, and GIS specialists.·  Viewers are the public at large whose only need is to browse a geographic database for referential material. These constitute the largest class of users.·        General Users are people who use GIS to conducting business, performing professional services, and making decisions.  They include facility managers, resource managers, planners, scientists, engineers, lawyers, business entrepreneurs, etc.·        GIS specialists are the people who make the GIS work. They include GIS managers, database administrators, application specialists, systems analysts, and programmers.  They are responsible for the maintenance of the geographic database and the provision of technical support to the other two classes of users.ProceduresProcedures include how the data will be retrieved, input into the system, stored, managed, transformed, analyzed, and finally presented in a final output.  The procedures are the steps taken to answer the question needs to be resolved.  The ability of a GIS to perform spatial analysis and answer these questions is what differentiates this type of system from any other information systemsHardwareHardware consists of the technical equipment needed to run a GIS including a computer system with enough power to run the software, enough memory to store large amounts of data, and input and output devices such as scanners, digitizers, GPS data loggers, media disks, and printers. (Carver, 1998) Software  There are many different GIS software packages available today.  All packages must be capable of data input, storage, management, transformation, analysis, and output, but the appearance, methods, resources, and ease of use of the various systems may be very different. Today’s software packages are capable of allowing both graphical and descriptive data to be stored in a single database, known as the object-relational model.  Before this innovation, the geo-relational model was used. In this model, graphical and descriptive data sets were handled separately. packages usually come with a set of tools that can be customized as per user needs  Data the most time consuming and costly aspect of initiating a GIS is creating a database.  There are several things to consider before acquiring geographic data.  It is crucial to check the quality of the data before obtaining it.  Several guidelines to look at include:·        Lineage – This is a description of the source material from which the data were derived, and the methods of derivation, including all transformations involved in producing the final digital files. ·        Positional Accuracy –.  The positional accuracy includes measures of the horizontal and vertical accuracy of the features in the data set.·        Attribute Accuracy – An attribute is a fact about some location, set of locations, or features on the surface of the earth.  ·        Logical Consistency - Deals with the logical rules of structure and attribute rules for spatial data and describes the compatibility of a datum with other data in a data set.  Datum is a model used for calculating the location of the Earth's cente Completeness – This is a check to see if relevant data is missing with regards to the features and the attributes.  
  • GIS refers to using layers of geographic data to produce spatial analysis and derivative maps. Geospatial is more broadly use to refer to all technologies and applications of geographic data. Itis data referenced to a place—a set of geographic coordinates—which can often be gathered, manipulated, and displayed in real time. Types of geospatial information include features like highway intersections, office buildings,rivers, the path of a tornado,etc
  • A layer is a collection of specific elements, such as trees, roads, buildings that can be viewed together with other layers for a complete overview of the area, or separately to give a more specific indication of the presence of that particular element. GIS stores information about the world as a collection of layers that are linked together by geography. As these layers combine with each other, a picture of the real world emerges. This simple but extremely versatile concept is invaluable for solving many real-world problems such as the tracking navigation, managing governmental services, as well as modeling global atmospheric circulation.The layers ‘overlay’ each other perfectly as a result of Georeferencing and enabling analysis between layers.For example, for a roads data layer, the attributes may include the road name, highway number, speed limit, paving material, maintenance history, or any other information related to the management or use of this particular layer. The GIS automatically calculates measurement information, length of a road segment area of a land parcel etc.
  • Sectors like defense & Intelligence,Mapping & charting,communication, Energy, Environmental health & safety, agriculture,IT, Government & legal are players of this Industry.
  • GIS Industry was affected during the recesssion period(lesser sales in 2009) but the business has picked up after that period. 2010 and 2011 have seen strong sales. The growth rate seems to be steady and is expected to be a 10 billion dollar industry by 2015.The graph indicates the steady growth in GIS industry (except for 2009)
  • GIS data brings in the largest sales for GIS as data could be bought and reused in other tools. With the advent of freeware and opensource tools, this trend is expected to continue.It is quite clear from social media statistics that ESRI enjoys a great customer base in US currently. In fact, 92% of its total sales comes from US market. Europe has been slower than Asia Pacific mainly because they have their own tools and research in GIS but ESRI expects growth in Europe and APAC
  • HTML5 is seen as the next big thing in web technology with support for enhanced graphic and tagging facilities. Dependence on flash and other proprietary formats is reduced considerably with HTML5. Same is the case with GIS applicationsThe surge of open source products is relevant to GIS field as well. Improved customer support and wider usage by enterprises are the supporting factorsGIS will move beyond the simple display and query of online mapping and companies will debut technology that provides more analytical and data processing capabilities via the cloud
  • Geoslavery broadly refers to the use of spatial technology to encroach on privacy and civil rights either indirectly (monitoring and surveillance) or directly (real-time tracking and control). Stereo PhotogrammetryThe branch of photogrammetry that studies the geometric properties of stereopairs and the methods of determining the dimensions, shapes, and spatial position of objects from images on stereopairs. CrowdsourcingThe act of taking tasks traditionally performed by a team of in-house specialists, and outsourcing the tasks to the community through an "open call" to a large group of people (the crowd) asking for their input.
  • The advent of cloud computing has sparked interest in many fields. One among them is GIS with the idea of hosting all content in cloud. Main issues are performance, storage and securityGIS requires heavy investment in technology, cartography, satellite imagery and even manual measurement of spatial data. Higher sales and broader usage are needed to bring back the investmentGIS databases play a key role as they are the storage medium. Vendors such as Oracle have introduced Spatial database specifically for geospatial data. They key is using less resources for storing more dataGIS products are expected to have analytical capabilities so that the decision making process is benefitted. The combination of GIS and R(a popular statistical package) is expected to bring a lot of new advancements in this fieldCAD and GIS are two areas that have been separately provided by tools. ESRI through its ArcGIS tool provides a common base for both these skills.
  • Environmental Systems Research Institute (ESRI) is a privately held, debt free, company that is a global leader in Geographical Information Systems (GIS) software used for visualization and analysis of geographic data by institutional users across the globeDuring 2010, ESRI researchers published 59 journal articles and 11 book chapters, 38 reports and three economic commentaries. In addition 30 working papers were released along with 14 research bulletins [published in the Quarterly Economic Commentary]. Increase Productivity with EsriArcGIS 10Since geographic location is the key feature of 80-90% of all business data, effective organizations have come to realize the power of integrating their business intelligence with location intelligence and mapping technology.As the largest provider of GIS/Mapping software, Esri has positioned itself to become a leader in business analytics with the introduction of ArcGIS 10, a complete system for creating, managing, analyzing, and disseminating geographic informationESRI provides the back bone of world's mapping and spatial analysis. it is the only vendor to provide technical solutions for desktop, mobile, server and internet platforms.It claims to be one of the largest suppliers of software to the federal government after Microsoft, Oracle and IBM
  • People want the geographic advantage," The Web has gone map mad., according to Jack dangermond
  • The early mission of ESRI focused on the principles of organizing and analyzing geographic information. The current mission, according to the ESRI website is, “The company's focus remains on producing excellent software and delivering exceptional service to users. Our reputation is built on contributing our technical knowledge, our special people, and valuable experience to the collection, analysis, and communication of geographic information
  • A consistent increase in the total revenues from past 10 years from $469 million to $1 billion.Gartner, Inc. is the leading provider of research and analysis on the global information technology industry. Their MarketScope Report for Energy and Utility Geographic Information Systems (GIS) by Randy Rhodes, was published March 22, 2011. In that report, Esri received a Strong Positive rating, the highest possible from Gartner, Inc. Esri is the market leader in GIS technology. Their applications are used in more than 300,000 organizations worldwide, including over two-thirds of Fortune 500 companies in every industry. That impressive stat alone provides more than enough reason for every company to check out their site and offerings.
  • ArcGIS is a collection of software for building geographic information systems applications that run on desktop computers, servers or mobile devices. ArcWeb Services provide hosted data and applications
  • ESRI uses the name, ArcGIS to refer to its suite of GIS software products, which operate on desktop, server, and mobile platforms. ArcGIS also includes developer products and web services. Desktop GISESRI's current desktop GIS suite is version 9.1, with the basic suite including ArcView. ArcGIS Desktop software products allow you to author, analyze, map, manage, share, and publish geographic information. ArcView is currently available in Unix and Windows variants. At added cost, ArcEditor expands the desktop capabilities to allow more extensive data editing and manipulation. At the high-end, is ArcInfo which provides full, advanced analysis and data management capabilities. ArcReader a basic freeware application for viewing GIS data. Version 9.2 is due out towards the end of 2006. To add some confusion in the names of products, ArcMap is the name of the application that most users of version 9.x run to get their desktop package, which comes in three licence types (ArcView, AcrEditor and ArcInfo). ArcGIS Desktop Extensions are available, including Spatial Analyst which allows raster analysis, and 3D Analyst which allows terrain mapping and analysis. Other more specialized extensions are available from ESRI and third-parties, for specific GIS needs. ESRI's original products were the UNIX desktop product ArcView GIS and a command line product Arc/INFO. Over time both of those products were offered in Windows versions and ArcView as a Macintosh product. The names ArcView and ArcInfo are now used to name different levels of licensing in ArcGIS. Server GISServer GIS products allow GIS functionality and data to be deployed from a central environment. ArcIMS (Internet Mapping Server) provides browser based access to GIS. ArcSDE (Spatial Database Engine) is used as an RDBMS connector for other ESRI software to store and retrieve GIS data within a commercially available RDBMS. Currently ArcSDE can be used with Oracle, DB2, Informix and Microsoft SQL Server databases. ArcGIS Server is an internet application service, used to extend the functionality of ArcGIS Desktop software to a browser based environment. Other server based products include GIS Portal Toolkit, ESRI Image Server and Tracking Server as well as several others. Developer GISDeveloper GIS products allow you to build custom desktop or server GIS applications or embed GIS functionality in existing applications. These focused solutions can then be easily deployed throughout an organization. (Product: ESRI Developer Network or EDN) Mobile GISArcGIS technology can be deployed on a range of mobile systems from lightweight devices to PDAs, laptops, and Tablet PCs. (Products: ArcPad Mobile ArcGIS Desktop Systems) GIS web servicesGIS Web services give a diverse user community access to geospatial content and capabilities. Public Services is free to developers building non-commercial, non-governmental applications. Commercial Services provides complete access to all available data. (Products: ArcWeb Services—Commercial Services , ArcWeb Services—Public Services) Lightweight viewersLightweight GIS data viewers provide a quick and easy way to view geographic data. (Products: ArcReader, ArcExplorer (and the UK version MapExplorer), ArcGIS Explorer) Products in red…. Ready-to-use applications built on the core ArcGIS platformEsri participates in the open source community with these products.• ArcGIS Editor for OpenStreetMapIntegrate OpenStreetMap community data with your authoritative data• Geoportal ServerManage and publish metadata for your geospatial resources
  • Following devastating attacks on 9/11Esri developed disaster management capabilities to provide support to those affected by wildfires, hurricanes, flooding, earthquakes, and tsumamis
  • GIS—A Platform for Open GovernmentUS’s Open Government directive requires agencies to improve transparency, participation, and collaboration.Since the advent of this model, geographic information system (GIS) technology has played a key role in supporting Gov 2.0 initiatives.With a dynamic Web map, the United States Recovery Accountability and Transparency Board’s Recovery.gov Web site shows details about how American Recovery and Reinvestment Act of 2009 (ARRA) funds are being spent. Agency and recipient reported information includes awardtype, status, and amounts.The United States Environmental Protection Agency (EPA) is using GIS to show how it is administering its $7.22 billion allotment from ARRA. The Web mapping application (http://www.epa.gov/recovery/map.html) shows total financial obligations and outlays by state. Once a state is selected, visitors can see how much money is going to state and tribal assistance grants, environmental programs and management.
  • ESRI provides tools for Online Mapping and Spatial AnalysisThe Hudson Floodplain Viewer assists residents submitting appeals for new FEMA floodplain designations.http://gis.hudson.oh.us/FEMAFloodplain/Maryland’s performance measurement tool StateStat shows current recovery investments and stimulus statistics.http://www.statestat.maryland.gov/recovery.asp
  • http://blogs.esri.com/esri/esri-insider/2012/01/14/a-2012-esri-gis-look-ahead/ESRI’s new release(10.1) of ArcGIS product aims to combine the functionalities of its different tools. For example, publishing the content from desktop to server and then to the cloud which then could be re-used in multiple contextESRI also plans to release many lightweight apps particularly in Apple appstore to help users with spatial data . This is made possible by the develoment of common geospatial framework that leverages intelligent maps, standard information models, and open data access.
  • Founded in 1990 to better support our growing customer base in Singapore and the region, Esri Singapore has established itself to be the GIS leader and player in the region by providing cutting edge GIS and image processing technologies and solutions from the world leaders - Environmental Systems Research Institute, Inc. (Esri Inc.) and Excelis Visual Information Solutions (previously known as ITT VIS).The current customer base in Singapore include Mindef, MHA, URA, SLA, JTC, LTA, NParks, AVA and more.NIIT Technologies, together with its subsidiary ESRI (India), and in partnership with ESRI (Singapore), developed a solution based on ESRI ArcGIS Server 9.3 and Microsoft Dot Net Technology for the implementation of the intelligent map system.www.whereto.sg is a new and innovative, online map of Singapore. Slick, fast and intuitive to use, WhereTo.sg is fast becoming the most visited online map of Singapore. Based on the innovative design by Geologic, WhereTo.sg was developed and implemented by ESRI Singapore.
  • GeoSpace, a portal for government agencies to share and access geospatial data, has won recognition internationally since it was launched in April 2011 by the Singapore Land Authority (SLA). The same inter-agency project swept up the Special Achievement in Geographical Information System (GIS) Award at the Esri International User Conference 2011 held in July in San Diego, California.
  • OneMap is an integrated online geospatial platform that provides reliable, timely and accurate location-based information and services to the public. Find locations using intelligent searchGet driving directionsObtain comprehensive information contributed by government agencies Part of data.gov.sg and eGOV2015 initiative. www.onemap.sg.
  • Objective: GIS based analysis for setting up new Cemetery in Singapore1.) Open ArcGIS Explorer at www.arcgis.com/explorer/2.) Create an account3.) Open a New Map and navigate to Singapore4.) Download the AfterDeath facilities shp file from data.gov.sg at http://data.gov.sg/Metadata/OneMapMetadata.aspx?id=AfterDeathFacilities&mid=32206&t=SPATIAL5.) Download the Singapore populated places csv file from geonames.org at http://www.geonames.org/maps/google_1.367_103.8.html6.) Load the files in ArcGIS explorer7.) You are ready for analysis…
  • Objective: GIS based analysis for setting up new Cemetery in Singapore1.) Open ArcGIS Explorer at www.arcgis.com/explorer/2.) Create an account3.) Open a New Map and navigate to Singapore4.) Download the AfterDeath facilities shp file from data.gov.sg at http://data.gov.sg/Metadata/OneMapMetadata.aspx?id=AfterDeathFacilities&mid=32206&t=SPATIAL5.) Download the Singapore populated places csv file from geonames.org at http://www.geonames.org/maps/google_1.367_103.8.html6.) Load the files in ArcGIS explorer7.) You are ready for analysis…
  • Objective: GIS based analysis for setting up new Cemetery in Singapore1.) Open ArcGIS Explorer at www.arcgis.com/explorer/2.) Create an account3.) Open a New Map and navigate to Singapore4.) Download the AfterDeath facilities shp file from data.gov.sg at http://data.gov.sg/Metadata/OneMapMetadata.aspx?id=AfterDeathFacilities&mid=32206&t=SPATIAL5.) Download the Singapore populated places csv file from geonames.org at http://www.geonames.org/maps/google_1.367_103.8.html6.) Load the files in ArcGIS explorer7.) You are ready for analysis…
  • Objective: GIS based analysis for setting up new Cemetery in Singapore1.) Open ArcGIS Explorer at www.arcgis.com/explorer/2.) Create an account3.) Open a New Map and navigate to Singapore4.) Download the AfterDeath facilities shp file from data.gov.sg at http://data.gov.sg/Metadata/OneMapMetadata.aspx?id=AfterDeathFacilities&mid=32206&t=SPATIAL5.) Download the Singapore populated places csv file from geonames.org at http://www.geonames.org/maps/google_1.367_103.8.html6.) Load the files in ArcGIS explorer7.) You are ready for analysis…
  • Objective: GIS based analysis for setting up new Cemetery in Singapore1.) Open ArcGIS Explorer at www.arcgis.com/explorer/2.) Create an account3.) Open a New Map and navigate to Singapore4.) Download the AfterDeath facilities shp file from data.gov.sg at http://data.gov.sg/Metadata/OneMapMetadata.aspx?id=AfterDeathFacilities&mid=32206&t=SPATIAL5.) Download the Singapore populated places csv file from geonames.org at http://www.geonames.org/maps/google_1.367_103.8.html6.) Load the files in ArcGIS explorer7.) You are ready for analysis…
  • Objective: GIS based analysis for setting up new Cemetery in Singapore1.) Open ArcGIS Explorer at www.arcgis.com/explorer/2.) Create an account3.) Open a New Map and navigate to Singapore4.) Download the AfterDeath facilities shp file from data.gov.sg at http://data.gov.sg/Metadata/OneMapMetadata.aspx?id=AfterDeathFacilities&mid=32206&t=SPATIAL5.) Download the Singapore populated places csv file from geonames.org at http://www.geonames.org/maps/google_1.367_103.8.html6.) Load the files in ArcGIS explorer7.) You are ready for analysis…
  • Objective: GIS based analysis for setting up new Cemetery in Singapore1.) Open ArcGIS Explorer at www.arcgis.com/explorer/2.) Create an account3.) Open a New Map and navigate to Singapore4.) Download the AfterDeath facilities shp file from data.gov.sg at http://data.gov.sg/Metadata/OneMapMetadata.aspx?id=AfterDeathFacilities&mid=32206&t=SPATIAL5.) Download the Singapore populated places csv file from geonames.org at http://www.geonames.org/maps/google_1.367_103.8.html6.) Load the files in ArcGIS explorer7.) You are ready for analysis…
  • Collaborative, creative, and empowering.Teamwork is not just a cliché at Esri. It provides opportunities to engage with others throughout the company, allowing employees to exchange ideas, learn from others, and leverage their skills to accomplish a task. Provides challenging work environment that promotes autonomy and leadership. Develop your potential.Esri encourages employees to continually grow through lifelong learning. Provides opportunities to participate in job-related training classes designed to improve technical, sales, interpersonal, and management skills. These might be workshops and seminars, on-site classes, Virtual Campus courses. An expansive resource library maintains hundreds of GIS books and publications.
  • AlliancesEsri collaborates with major technology leaders: Amazon Web Services, AT&T, Citrix, IBM, Microsoft, Oracle, SAP, SAS, and others. These relationships ensure product compatibility and provide users with a wide range of technology solutions.CustomersHelp our customers make a difference.From aiding disaster recovery efforts to tracking elephant migration to creating more efficient public transit, Esri users are changing their communities and the world. Our customers are the most important part of our business, and we are committed to helping them succeed as they utilize Esri technology."Listening to our users for corporate strategy and product direction became our foundation and is still in place today. This principle has enabled us to develop GIS technology that's truly driven by our customers." —Jack Dangermond, president, Esri
  • Description of extended support programs ( taken from ESRI website)Implementation ServicesGet the support you need when you need it while developing your self-sufficiency through this program, which allows you to add our expertise to your project team by requesting assistance for a specific aspect or phase of your GIS project.Premium Support Services (PSS)This program provides the highest level of technical support available from Esri. PSS gives you personalized service, prioritized incident management, and proactive communication of the status of your incidents and current technical issues being investigated by Esri.Esri Enterprise Advantage Program (EEAP) and As a member of an Advantage program, you will receive proactive and personalized technical advisories, flexible program configuration, and continuity in extended support services. The programs are open to customers and business partners, respectively, in the United States.
  • Continue as financially stable company.Founded in 1969 as a small consulting firm, Esri has grown into the world leader in the nearly $2 billion GIS industry. With annual revenues of $794 million, they are privately held and debt free. Esri carefully manage their projects and expenses to continue as a financially strong, reliable company. ESRI tries to support their existing customer base by providing extended support to them and also constantly provide upgrades to their existing products.They are also continuously looking to expand their product range to address the expanding industry needs
  • Public Utilities Board (PUB) is the national water agency in Singapore and is responsible for the collection, production, distribution and reclamation of water in Singapore. The 3 departments in PUB that utilizes Geographic Information System (GIS) include Water Supply Network (WSN), Water Reclamation Network (WRN) and Catchment & WaterWays (C&W). For several years, each of these departments had individual systems that were scoped to meet their individual areas of deliverables as decision-makers then, were limited by the available technology options available. Overtime, PUB’s needs soon outgrew the capabilities of their systems for greater productivity gains. The enterprise geographical information system (eGIS) was embarked to undertake the improvement for an enhanced efficient organisation. To enable the eGIS project, the Esri software is used. It includes use of the ArcGIS Desktop (ArcEditor) to ArcGIS Server (ArcGIS Enterprise Server) to ArcGIS Mobile (ArcPad) as well as the ArcGIS Desktop Extensions that is used widely.
  • PUB sees a need to improve their capabilities for greater organisational efficiencies and several new objectives were set out to achieve this. Some key areas identified include: To share data across the three mentioned departments in a more efficient manner.KM Metric: % of users in internal departments that have used GIS data in last 2 monthsTo be able to publish spatial data to more parts of the organisation efficiently.KM Metric: % of data sets that provide push notification whenever they are updatedTo increase the importance on data analysis.KM Metric: Number of facts used per decisionTo automate processes KM Metric: % of routine tasks automated per sub departmentTo enable integration of operational systems KM Metric: No. of organizatonal best practices using in operational systemsTo equip the mobile workforce with better informationKM Metric: % of total possible use-cases that are available as mobile appsKM Metric: % of total data sets that have APIsTo view assets in different perspective (e.g. network against other layers of roads, buildings, property)KM Metric: No. of internal data sets linked to other agency data setsPub’s eGIS has greatly helped to provide efficient and timely access to relevant asset information with accurate location context. This greatly aided the mobility of field-staff in carrying out their operational duties more efficiently. Furthermore, eGIS has also provided senior management a more comprehensive overview of the organisation’s assets and network to support clearer and better coordinated decision making.

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