4. company value proposition
Value Proposition clearly defined? Why you?
• Intrinsic needs identified
• Data from customer survey?
• Why this organization?
• Job satisfaction (what are they saying)?
• REAL Core Values
5. development of value
proposition
• Unique attributes of your organization
• Why should I choose x org over y?
• Rewards for success
• Will this improve key issues
• Living + playing space + environment
6. audit
• Pull up your website
• Identify a mimic company or site you admire
• What is the first thing you see
o Provide easy to read information
o Represent your service offerings
• Now pull it up on your phone
8. search engine optimization
• Open Google and search“ company name”
AND “community care provider AND location”
• Audit each site on the first 3-5 pages of search
• Focus on the 1st page (best starting point)
• Analytics on pages (daily/weekly report)
• Do this on competitors and document findings
9. analytics: website stats
visitors
daily vs weekly
behavior
new vs return
mobile vs desktop
time on page
Time yourself
(differs by page,
industry,
company)
bounce rate
20%-35%
35%+ concern
50%+ worry
acquisition
analyze data per
source (social,
organic)
leads / sales
received +
closed
10. data with surveys
• SurveyMonkey
o 10 questions
o 100 respondents
o 15 question types
• Google Forms
o Unlimited surveys / respondents
o Survey answers and data are automatically collected in
Google Spreadsheets
o Theme options / custom logo
o Add images or videos
o Embed survey into emails or website
• Kwik Surveys
o Unlimited questions + responses
o Export results
o Report builder
11. promotors: net promotor score
measures the willingness of customers to
recommend a company's products or services to
others. Gauges the customer's overall satisfaction
with a company's product or service and the
customer's loyalty to the brand.
Based on your {experience, time, projects}, how
likely are you to recommend a friend or colleague to
______ ____?”
13. social media
• Shout out the platforms you use
o Why?
o Who are they targeting?
o Measure ROI?
• Facebook Chocolate For Breakfast
• LinkedIn SoCal Group
• YouTube Marriott
• Pintrest Freshfully
14.
15.
16. email engagement
• For every $1 spent on email marketing, the average
return on investment is $44.25
• Email is nearly 40 times better than Facebook and
Twitter at acquiring customers. (McKinsey & Company)
• You have just 3-4 seconds to grab your readers’
attention and interest them enough to open and read
your email. (Litmus)
• 64% of decision makers read emails via mobile device
• Using marketing automation can increase conversion
rates by over 50%. (Aberdeen Group)
• Emails with social sharing buttons increase click
through rates by 158%
22. video
Tools
• Pexels: https://videos.pexels.com
• Imovie (free)
• Final Cut Pro ($299)
• Adobe Premiere Pro CC ($50-$80 per month)
• Windows Movie Maker (free)
• Wondershare ($50)
• 1080 HD camera (Panasonic G4, G7)
Bounce Rates:
Bounce rate is the percentage of visits that go only one page before exiting a site.
Your ideal bounce rate should be somewhere between the perfect bounce rate and a maximum of 20%. Having a 50% bounce rate means that 1 in 2 people are leaving your site without conversions, whereas with a 20% bounce rate, only 1 in 5 people leave your site without fulfilling any form of conversion. You need to stay within the ideal bounce rate to get the maximum conversions from your traffic.