MATURE - What we have learnt

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Presentation at Associate Partner Event in Karlsruhe, February 3, 2002

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MATURE - What we have learnt

  1. 1. MATURE Continuous Social Learning in Knowledge Networks What we have learnt Scientific Coordinator Andreas Schmidt [email_address] Associate Partner Meeting Karlsruhe, February 3, 2012 http://mature-ip.eu
  2. 2. Motivation <ul><li>Agility of enterprises as a key success factor requires </li></ul><ul><ul><li>continuous individual competence development </li></ul></ul><ul><ul><li>continuous learning of the organization and harvesting of the employees‘ creativity and competency to act </li></ul></ul><ul><li>Today‘s problems: </li></ul><ul><ul><li>separation of working and learning </li></ul></ul><ul><ul><li>lack of passing on learned knowledge of individuals within the organization </li></ul></ul><ul><ul><li>disruptions between different organizational systems </li></ul></ul><ul><ul><li>transition of emerging topics into organizational scope is not well supported </li></ul></ul>MATURE - Continuous Social Learning in Knowledge Networks
  3. 3. Main Idea <ul><li>Cumbersome organizational top-down approaches to supporting learning have largely failed to deliver </li></ul><ul><li>Web 2.0 bottom-up approaches have motivated people to engage in informal learning and knowledge sharing activities </li></ul><ul><li>Why not combine the two: </li></ul><ul><ul><li>how to leverage intrinsic motivation to contribute to learning efforts </li></ul></ul><ul><ul><li>how to foster effective contribution of individual learning activities to organizational goals and thus enable sustainable impact </li></ul></ul>MATURE - Continuous Social Learning in Knowledge Networks
  4. 4. MATURE - Continuous Social Learning in Knowledge Networks The Project
  5. 5. Four Strands of Research and Development <ul><li>Empirical Strand </li></ul><ul><ul><li>Ethnographically informed studies </li></ul></ul><ul><ul><li>Large-scale interview study </li></ul></ul><ul><ul><li>In-Depth study </li></ul></ul><ul><li>Conceptual Strand </li></ul><ul><ul><li>Knowledge Maturing Model Landscape </li></ul></ul><ul><li>Technical Strand </li></ul><ul><ul><li>Development of a toolbox for content, process, people, and semantic aspects </li></ul></ul><ul><li>Evaluation Strand </li></ul>MATURE - Continuous Social Learning in Knowledge Networks
  6. 6. Consortium <ul><li>Coordinator </li></ul><ul><li>Research & Technology Partners </li></ul><ul><li>Application Partners </li></ul>MATURE - Continuous Social Learning in Knowledge Networks
  7. 7. Associate Partner Network plus a very active and engaged associate partner network
  8. 8. Knowledge Maturing Model Landscape
  9. 9. Knowledge Maturing Phase Model MATURE - Continuous Social Learning in Knowledge Networks
  10. 10. Knowledge Maturing Phase Model (2) MATURE - Continuous Social Learning in Knowledge Networks content maturing ontology maturing (incl. competencies) process maturing
  11. 11. Knowledge Maturing Model Landscape <ul><li>Knowledge Maturing Phase Model </li></ul><ul><ul><li>Describing knowledge maturing </li></ul></ul><ul><li>Knowledge Maturing Activities </li></ul><ul><ul><li>Contributing to knowledge maturing </li></ul></ul><ul><li>Knowledge Maturing Indicators </li></ul><ul><ul><li>Measuring knowledge maturing </li></ul></ul><ul><li>Motivational Aspects </li></ul><ul><ul><li>Overcoming barriers to knowledge maturing </li></ul></ul>MATURE - Continuous Social Learning in Knowledge Networks
  12. 12. KM Activities 1. Find relevant digital resources 2. Embed information at individual or organisational level 3. Keep up-to-date with organisation-related knowledge 4. Familiarise oneself with new information 5. Reorganise information at individual or organisational level 6. Reflect on and refine work practices or processes 7. Create and co-develop digital resources 8. Share and release digital resources 9. Restrict access and protect digital resources 10. Find people with particular knowledge or expertise 11. Communicate with people 12. Assess, verify and rate information
  13. 13. KM Indicators <ul><li>Purpose: Make knowledge maturing traceable </li></ul><ul><li>Goals </li></ul><ul><ul><li>Evaluate support of knowledge maturing and reflect on its effects (scorecard) </li></ul></ul><ul><ul><li>Assess maturity of artefacts </li></ul></ul><ul><li>Based on </li></ul><ul><ul><li>Automated metrics on artefacts </li></ul></ul><ul><ul><li>User activities captured in log data </li></ul></ul><ul><ul><li>Dedicated evaluation activities </li></ul></ul>MATURE - Continuous Social Learning in Knowledge Networks
  14. 14. MATURE - Continuous Social Learning in Knowledge Networks
  15. 15. Motivational Aspects: Analysis framework
  16. 16. Benefits of the KMM Landscape <ul><li>Knowledge Maturing Model Landscape </li></ul><ul><ul><li>empirically grounded </li></ul></ul><ul><ul><li>practically relevant </li></ul></ul><ul><ul><li>illustrated by real-world narratives </li></ul></ul><ul><li>Usage </li></ul><ul><ul><li>Analysis instruments for consulting projects </li></ul></ul><ul><ul><li>Conceptual basis for developing socio-technical solutions </li></ul></ul>MATURE - Continuous Social Learning in Knowledge Networks
  17. 17. MATURE - Continuous Social Learning in Knowledge Networks Designing for Knowledge Maturing
  18. 18. Vision <ul><li>Create a Learning & Maturing Environment that creates learning rich workplaces </li></ul><ul><li>Principles </li></ul><ul><ul><li>Enable participation through easy-to-use work-integrated tools </li></ul></ul><ul><ul><li>Align artefacts with knowledge maturity </li></ul></ul><ul><ul><li>Design for sustained evolution </li></ul></ul>MATURE - Continuous Social Learning in Knowledge Networks
  19. 19. Iterative Approach
  20. 20. Integration into the design process
  21. 21. Three interrelated solutions <ul><li>Assuring Quality in Content Networks (SIMPLE) </li></ul><ul><li>Maturing Process Knowledge & Learning Support in Business Processes </li></ul><ul><li>(KISSMIR) </li></ul><ul><li>People Tagging for Organizational Development (SOBOLEO) </li></ul>MATURE - Continuous Social Learning in Knowledge Networks Content Semantics People Processes
  22. 22. How to move on
  23. 23. Large-scale evaluation <ul><li>Large-scale evaluation under way that collects experiences from longer term usage in real work environments </li></ul><ul><ul><li>at career guidance institutions with ~200 users </li></ul></ul><ul><ul><li>at training provider for construction industry with ~70 users </li></ul></ul><ul><ul><li>at university for student immatriculation </li></ul></ul>MATURE - Continuous Social Learning in Knowledge Networks
  24. 24. Next steps <ul><li>Knowledge Maturing Model Landscape </li></ul><ul><ul><li>Concise and integrated description as an open book </li></ul></ul><ul><li>Training & consulting offering by MATURE partners </li></ul><ul><ul><li>Knowledge Maturing Model Landscape and how to apply it for knowledge management problems in company contexts </li></ul></ul><ul><ul><li>Training courses and consulting projects </li></ul></ul><ul><li>Open source model for SOBOLEO and SIMPLE </li></ul><ul><ul><li>accompanying hosted services and customization/integration or further development </li></ul></ul>MATURE - Continuous Social Learning in Knowledge Networks
  25. 25. http://knowledge-maturing.com MATURE - Continuous Social Learning in Knowledge Networks
  26. 26. MATURE Continuous Social Learning in Knowledge Networks Scientific Coordinator Andreas Schmidt FZI, Germany Administrative Coordinator Pablo Franzolini CIMNE, Spain http://mature-ip.eu [email_address] Large-scale Integrating Project Budget: 9.5 Mio € 04/2008-05/2012
  27. 27. Agenda MATURE - Continuous Social Learning in Knowledge Networks

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