Knowledge Maturing and the Participatory Enterprise

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Presentation at the Online Educa 2008 in Berlin, Session on "Ringing the Changes"

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Knowledge Maturing and the Participatory Enterprise

  1. 1. Andreas Schmidt FZI Research Center for Information Technologies Knowledge Maturing and the Participatory Enterprise Online Educa 2008 Berlin, December 2008 [email_address] http://andreas.schmidt.name http://mature-ip.eu
  2. 2. Outline <ul><li>From top-down to bottom-up approaches to learning in organizations </li></ul><ul><li>Knowledge maturing & the gardening metaphor </li></ul><ul><li>Technologies </li></ul><ul><li>Summary </li></ul>MATURE - Continuous Social Learning in Knowledge Networks
  3. 3. From top-down approaches … <ul><li>Many approaches to learning are based on a top-down philosophy </li></ul><ul><ul><li>Teaching at universities </li></ul></ul><ul><ul><li>Installing a Learning Management System </li></ul></ul><ul><ul><li>Implementing a human resource development strategy </li></ul></ul><ul><li>But this has often led to </li></ul><ul><ul><li>Lack of motivation on the user side </li></ul></ul><ul><ul><li>Slow and cumbersome processes </li></ul></ul><ul><ul><li>Unused potential of learner/employee creativity </li></ul></ul>MATURE - Continuous Social Learning in Knowledge Networks
  4. 4. … to bottom-up processes? <ul><li>But most learning experiences do not take place in a top-down manner: </li></ul><ul><ul><li>We learn from colleagues & friends in discussions </li></ul></ul><ul><ul><li>We learn with others while developing an idea and solving problems at hand </li></ul></ul><ul><ul><li>We learn from resources not designed as learning support </li></ul></ul><ul><li>And nobody has organized this learning </li></ul><ul><li>Why not broaden our perspective on learning with a clear focus on bottom-up processes? </li></ul>MATURE - Continuous Social Learning in Knowledge Networks
  5. 5. MATURE - Continuous Social Learning in Knowledge Networks Widening your perspective on knowledge & learning
  6. 6. Knowledge Maturing Process new ideas shared vocabulary communities Best Practices standard text book Collaboration Courses/ Curricula Learning Objects Communication Document collections reports Case studie Lessons Learnt Distribution in Communities Emergence of ideas Formali- zation Ad-Hoc- Training Standardi- zation Schmidt, A. (2005): Knowledge Maturing and the Continuity of Context as a Unifying Concept for E-Learning & Knowledge Management, I-KNOW 2005 Knowledge management E-Learning HR Development
  7. 7. Maturing and Guidance MATURE - Continuous Social Learning in Knowledge Networks
  8. 8. Knowledge Maturing Process Model (2) MATURE - Continuous Social Learning in Knowledge Networks content maturing ontology maturing (incl. competencies) process maturing Schmidt et al. (2008): Conceptual Foundations for a Knowledge & Learning Architecture: Supporting Content, Process, and Ontology Maturing, I-KNOW 2008
  9. 9. The Gardening metaphor <ul><li>How can we guide such maturing processes? </li></ul><ul><li>=> the gardening metaphor </li></ul><ul><li>Principles </li></ul><ul><ul><li>A posteriori amendment instead of a priori control </li></ul></ul><ul><ul><li>Guidance through creating and cultivating an ecology </li></ul></ul><ul><ul><li>Design for change and evolution </li></ul></ul>MATURE - Continuous Social Learning in Knowledge Networks
  10. 10. Gardening and the SER-Model MATURE - Continuous Social Learning in Knowledge Networks seeding Re-seeding Re-seeding Re-seeding Evolutionary growth Evolutionary growth Evolutionary growth
  11. 11. Participatory culture <ul><li>This requires a changing culture toward more participation </li></ul><ul><li>The organization needs to encourage the individual employee </li></ul><ul><ul><li>to bring in her ideas, </li></ul></ul><ul><ul><li>to develop them with their peers, </li></ul></ul><ul><li>and the organization needs to take up those activities and guide their further development towards a shared goal. </li></ul>MATURE - Continuous Social Learning in Knowledge Networks
  12. 12. MATURE - Continuous Social Learning in Knowledge Networks Technologies
  13. 13. Technologies (1) <ul><li>Open wiki technology </li></ul><ul><ul><li>replacing regulated document management systems, </li></ul></ul><ul><ul><li>and even semantic wiki systems (such as the Semantic MediaWiki) replacing traditional databases </li></ul></ul><ul><li>Tagging‐based systems and community based consolidation of vocabularies (SOBOLEO) [Braun et al., 2007] </li></ul><ul><ul><li>instead of taxonomies defined in a top‐down manner </li></ul></ul><ul><li>People tagging approaches [Braun & Schmidt, 2008] </li></ul><ul><ul><li>instead of over‐engineered competence or skills management systems (or employee yellow pages) </li></ul></ul>MATURE - Continuous Social Learning in Knowledge Networks
  14. 14. Technologies (2) <ul><li>Mashups as a design paradigm </li></ul><ul><ul><li>where the end user can easily set up the combination of data and services from different systems </li></ul></ul><ul><ul><li>instead of heavy‐weight and centralized integration paradigms </li></ul></ul><ul><li>Personal learning environments [Attwell, 2007] </li></ul><ul><ul><li>consisting of loosely coupled tools and services (and mashups) that can be arranged and used in a truly personal way </li></ul></ul><ul><li>Flexible knowledge services [Schmidt et al., 2008] </li></ul><ul><ul><li>that feed the mashups and PLEs with analyses of implicit (e.g., context) and explicit (e.g., ranking) usage data, similarities and connections between different activities etc. </li></ul></ul>MATURE - Continuous Social Learning in Knowledge Networks
  15. 15. MATURE - Continuous Social Learning in Knowledge Networks Summary
  16. 16. Conclusions <ul><li>The Knowledge Maturing Process describes learning in organizations as interconnected individual learning processes. </li></ul><ul><ul><li>Maturing is a bottom-up activity </li></ul></ul><ul><ul><li>Guidance through „gardening“ </li></ul></ul><ul><li>Requires a change towards participatory culture </li></ul><ul><li>MATURE IP (10 Mio €, 12 partners, 2008-2012) </li></ul><ul><ul><li>Empirical foundations for knowledge maturing </li></ul></ul><ul><ul><li>Personal Learning Environments and organizational guidance </li></ul></ul><ul><ul><li>Mashups & reusable knowledge services </li></ul></ul>MATURE - Continuous Social Learning in Knowledge Networks
  17. 17. MATURE - Continuous Social Learning in Knowledge Networks Contact: Scientific Coordinator Andreas Schmidt [email_address] http://andreas.schmidt.name Join as an associate partner

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