Competency Orientation within Companies: The Challenge of Different Requirements

Andreas Schmidt, Christine Kunzmann Competency Orientation within Companies: The Challenge of Different Requirements Stuttgart, 28. September 2009 FZI Research Center for Information Technologies [email_address] http://andreas.schmidt.name http://mature-ip.eu

Competence Management is a good idea…
Competence Management allows for systematic competency-oriented human resource development
More targeted, more efficient, more strategical planning
Competencies are a good way of describing dispositions of human behavior
For team composition
For applicant selection
And for finding the right person to talk to
MATURE - Continuous Social Learning in Knowledge Networks

… and you can do a lot more … Christine Kunzmann [kontakt@christine-kunzmann.de] - Andreas Schmidt [andreas.schmidt@fzi.de]

Challenges to the notion of „competency“
Competencies are cultural abstractions
including professional culture & corporate culture
Competency definitions are implicitly contextualized
many assumptions are not made explicit, certain degree of ambiguity will always remain.
Competency definitions are purpose-driven conceptualizations ,
specifics of the different use cases
Competencies are time-dependent conceptualizations
they need to evolve in a timely way in order to stay relevant and useful.

Professional Learning Ontology
Bringing together KM, Competence Management, and E-Learning
Available at professional-learning.eu

Use Cases MATURE - Continuous Social Learning in Knowledge Networks Use case Requirements Notions People finding Finding help on a problem Community formation Timely inclusion of emerging topics Interest Experience Team staffing Application selection Matching requirement and actual profiles Sufficiently level of detail in combination with relationships for similarity measures Experience Competency Potential Training planning Human resource development Identifying development needs and selecting measures Sufficient level of detail, corresponding to the granularity of measures Competency Learning outcomes Learning on demand support Suggesting learning opportunities within the work process Fine grained descriptions of what is relevant for a certain situation Topics Competency Reward schemes Career planning Very reliable measurements through key performance indicators Lower level of detail Competency (Potential) Aligning employee competence development with corporate strategies Small set of stable competences Aggregated competence

Revised understanding of competency modeling
as a continuous process
with different levels of formality co-existing at the same time
and as a social process in which we need the participation of many to come to stable, generally accepted competence definitions

Competence Catalog Maturing MATURE - Continuous Social Learning in Knowledge Networks Braun & Schmidt 2008

Closed feedback loops were a good idea…

MATURE - Continuous Social Learning in Knowledge Networks Summary

Summary: Challenges
How do we define a framework in which evolution can take place and still have the possibility of some form of interoperability?
How can semantic relationships (like “refines”, “is-subset-of”, “supersedes”) help as part of such a framework?
How do we account for the different and emerging requirements of competency-oriented use cases?
How can we support smooth transitions between those use cases so that the promise of a “common currency” for human capital can become reality?

Outlook & Contact
MATURE IP – http://mature-ip.eu
investigates the harvesting of bottom-up approaches to support the maturing of competency models
Andreas Schmidt Department Manager / Scientific Coordinator MATURE FZI Research Center for Information Technologies, Haid-und-Neu-Str. 10-14 Karlsruhe, GERMANY (http://fzi.de/ipe) andreas.schmidt@fzi.de, http://andreas.schmidt.name Christine Kunzmann Kompetenzorientierte Personalentwicklung Ankerstr. 47, 75203 Königsbach-Stein, GERMANY, http://kompetenzen-gestalten.de [email_address] Simone Braun FZI Research Center for Information Technologies Haid-und-Neu-Str. 10-14 Karlsruhe, GERMANY (http://fzi.de/ipe) [email_address] Open for associate partners!

http://andreas.schmidt.name	163
http://kompetenzen-gestalten.de	47
http://mature-ip.eu	39
http://christine-kunzmann.de	34
http://www.slideshare.net	3
http://webcache.googleusercontent.com	2
http://209.85.229.132	1
http://test.kompetenzen-gestalten.de	1

Competency Orientation within Companies: The Challenge of Different Requirements

by Andreas Schmidt on Sep 28, 2009

Accessibility

Categories

Tags

Upload Details

Usage Rights

8 Embeds 290

Statistics

Competency Orientation within Companies: The Challenge of Different Requirements — Presentation Transcript