Ece interview skills presentation   2011
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  • Most people with disabilities do not use a wheelchair. Most disabilities are invisible. Most barriers can be removed without costly changes
  • So which is it? Are we open or closed? So with this in mind what we are going to do next is a short activity. Thinking about systemic or invisible barriers I would like you to work together to identify other potential barriers to access for staff and students. These barriers can be policies, practices or situations that might prevent people from accessing our services.
  • Did you know? Approximately 1.5 million people in Ontario (that’s 13.5% of the population) have a disability. People with a disability have an estimated spending power of $25 million 75% of people with disabilities in Canada, Europe and the United States are physically and financially able to travel. Nearly 40% of people over the age of 65 have disabilities. Seniors and people with disabilities will represent 20 to 25% of the Canadian recreation, retail, entertainment, workplace and housing marketplaces in the next ten years and beyond. By learning how to serve people with disabilities, you can attract more customers, increase your revenue and improve your service to everyone
  • Respect - Patience, optimism, and a willingness to find a way to communicate are your best tools. Smile and relax and keep in mind that people with disabilities are just people. Don’t make assumptions Some disabilities are invisible. Take the time to get to know your customers’ needs. Be patient. People with some kinds of disabilities may take a little longer to understand and respond If you're not sure what to do, ask your customer, "May I help you?" If you can’t understand what someone is saying, just politely ask again. Ask before you offer to help — don’t just jump in. Your customers with disabilities know if they need help and how you can provide it. Find a good way to communicate. A good start is to listen carefully.

Ece interview skills presentation   2011 Ece interview skills presentation 2011 Presentation Transcript

  • Interviews That Get You Working Co-op Education & Employment Resources Department 2011
  • Great news… You have an interview
    • Important Information to have:
    • General directions to the location
    • Name(s) and title(s) of interviewer(s)
    • Telephone number in case of emergency
    • Need to bring anything in particular
    • Special testing/practical tests?
    • Take good notes – thank employer for time – either via email or telephone
  • The secrets to interview success...
    • Research!
    • Preparation!
    • Practice!
  • Research...
    • Know the position
    • Review the job posting/description
    • Know the company/organization
      • Check web sites, annual reports, brochures, conduct on-site visit, etc.
    • Know yourself, your skills and how they match the job’s requirements
      • Review your resume
      • Recall examples of skills/accomplishments
  • Job Search Statement
      • Your one-minute commercial
      • Education*
      • Experience*
      • Skills (transferable and/or job specific)*
      • Objective*
      • *As it relates to the organization and job
  • Your Job Search Statement Comes in Handy…
    • The basis of answers to interview questions:
      • Tell me about yourself.
      • Why should I hire you?
      • What are your strengths?
      • What skills/knowledge can you
      • bring to this position?
    • Customizing resumes/cover letters
  • Sample Job Search Statement I am a recent graduate from the ECE Diploma Program at Centennial College. My educational background has provided me with valuable experience in learning how to develop and carry out activities for children, communicate effectively with children and their parents, and contribute to the developmental needs of children. In addition, I have completed a placement at ABC Daycare where I utilized the skills and knowledge l developed through my studies at Centennial. I am a strong team player who can demonstrate flexibility and initiative. I would love the opportunity to use my skills and experience to contribute to the programming of your Senior School Age Room.” .
  • Your Interview Kit… What to take with you
    • Additional copies of your resume
    • Copies of your references
    • Letters of recommendation
    • Notebook and pen
    • Briefcase or professional looking folder
    • Copies of transcripts, diplomas, certificates,
    • Questions for employer
  • You never get a second chance to make a first impression
  • Dressing the part...
    • Ensure your appearance is neat, clean and well-groomed
    • Select clothing appropriate to the type of organization
    • When in doubt, be conservative:
      • Suits or coordinated outfits, jacket and tie, pantsuit
      • Avoid excessive make-up and jewelry
      • No cologne or perfume, plenty of deodorant
      • Dark colours are always safe
      • Shoes and accessories are appropriate
      • Get everything ready the night before!
  • Speak without saying a word… Non-verbal cues
    • The handshake
    • Body language
    • Physical appearance
    • Promptness
  • A Few Tips...
    • Always be punctual - it’s best to arrive 10 minutes early
    • Never eat or drink while waiting to meet the interviewer – do not smoke before/do not chew gum!
    • Always be polite to the receptionist/secretary
    • Enter with a confident and friendly smile
    • Maintain eye contact
    • Listen carefully
  • Behaviour Based Interviews
    • Your future performance is best measured by your past performance
    • Based on “WHAT DID YOU DO?”
  • Behaviour Based Interviews
    • You need to determine the skills needed for the position and questions that may be asked around those skills
    • Think of examples or stories that exhibit these skills
    • When asked a question answer using one of these stories
    • Experience communicating with parents
    • Understanding of Behaviours and Approaches to Discipline
    • Administrative duties
      • Recording information
      • Creating lesson plans/overviews
    • Type of environment
      • Private/Public Daycare
      • In-Home Care
      • Summer/After School Camps
  • Sample Behaviour Based Questions
    • Can you tell me about a time when you demonstrated your ability to work well with others?
    • Describe a time when you had to use your communication skills to deal with a difficult parent.
    • Have you ever been in a situation where you had several requests and duties to attend to at the same time? What did you do?
    • Tell me about a time when you felt intervention by a supervisor was required.
  • Other Sought-After Skills
    • Communication/Good Judgment/Ethics
    • Organizational
    • Interpersonal, teamwork
    • Ability to work under pressure/at a fast pace
    • Flexibility
    • Ability to multi-task/time management
    • Problem-solving, decision making
    • Lifelong learning, adaptability
  • STAR Performance… Answering Behavioural Questions
    • When answering behaviour based questions and storytelling remember to follow the STAR method:
      • S - Situation
      • T - Task
      • A - Action
      • R - Result
  • Situational Interviews
    • Based on “WHAT WOULD YOU DO?”
    • One of the children in your classroom is misbehaving. How will you address the situation?
    • A parent comes to pick up their child and notices a bite received by another child. They become angry and demand to speak to the other child's parents. How will you handle the situation?
    • If a parent came to you saying that his or her child was not challenged, what would you do?
  • Tricky Questions
    • What are your salary expectations?
      • Try to avoid a straight answer
      • Give a range instead of a single number
    • What are your weaknesses?
      • Choose something that wouldn’t affect your ability to do the job
      • Quickly move on to explain how you are improving in that area - remain positive!
    • You are determining whether or not you want to work there
    • Suitable topics for questions:
      • Organizational structure
      • Performance evaluation
      • Training/professional development
      • Typical first year assignments
    • Remember never to initiate questions regarding salary and/or benefits
  • Making an exit… Closing the interview
    • Restate why you are the right person for the position
    • Clarify what the next step in the process is and when you can expect to hear from them
    • Thank the interviewer(s) for their time
    • Give a firm handshake and leave confidently
  • Follow Up!
    • Within 2 days of the interview send a thank you letter to demonstrate:
      • Appreciation for the employer’s time and interest in you
      • Your interest in the organization and the position
      • Remind the employer about your qualifications
  • Services at the Coop Education & Employment Resources Department
    • Employment Coaching
    • Résumé/Cover Letter Critiques
    • Interview Preparation & Practice
    • PlacePro - Job Posting site – via my.centennial
    • OptimalResume via my.centennial
    • Grad Success Pack via my.centennial
    • [email_address]
    • Computers, printers and fax access
    • To book appointment – (416) 289-5000, ext. 8121