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Paper is (almost) dead
       Long live the app!
How catalog apps can lower costs and
     enrich brand experiences.
Why is paper
  dead?
Why is paper
  dead?
Why is paper
  dead?
Why is paper
   dead?

•Paper is Static!
Why is paper
  dead?
Why is paper
    dead?
•Limited personalization
Why is paper
    dead?
•Limited personalization
Why is paper
    dead?
•Limited personalization

•Limited customer feedback
Why is paper
    dead?
•Limited personalization

•Limited customer feedback
Why is paper
    dead?
•Limited personalization

•Limited customer feedback

•Lack of flexibility
Why is paper
  dead?
Why is paper
  dead?
Why is paper
  dead?
Why is paper
  dead?
Why is paper
   dead?


•$ Cost $
Why is paper
  dead?
Why is paper
    dead?
•Production & labor costs -
$125 to $150 per page
Why is paper
    dead?
•Production & labor costs -
$125 to $150 per page
Why is paper
     dead?
•Production & labor costs -
$125 to $150 per page

•Printing costs - $7 to $12 per
catalog - and up
Why is paper
     dead?
•Production & labor costs -
$125 to $150 per page

•Printing costs - $7 to $12 per
catalog - and up
Why is paper
     dead?
•Production & labor costs -
$125 to $150 per page

•Printing costs - $7 to $12 per
catalog - and up

•High distribution costs
Why is paper
  dead?
Why is paper
  dead?
Why is paper
  dead?
Why is paper
  dead?
Why is paper
    dead?


•Customer complaints
Why is paper
  dead?
Why is paper
     dead?
•Irrelevance
Why is paper
     dead?
•Irrelevance
Why is paper
     dead?
•Irrelevance

•Delayed response
Why is paper
     dead?
•Irrelevance

•Delayed response
Why is paper
     dead?
•Irrelevance

•Delayed response

•Waste and clutter
Why is paper
  dead?
Why is paper
  dead?
Why is paper
    dead?
•Not up-to-date
Why is paper
    dead?
•Not up-to-date
Why is paper
     dead?
•Not up-to-date

•Not interactive
Why is paper
     dead?
•Not up-to-date

•Not interactive
Why is paper
     dead?
•Not up-to-date

•Not interactive

•Surprisingly, not portable!
Why choose
  apps?
Why choose
  apps?
Why choose
     apps?
•Better ROI
Why choose
     apps?
•Better ROI
Why choose
      apps?
•Better ROI

•Flexibility
Why choose
      apps?
•Better ROI

•Flexibility
Why choose
      apps?
•Better ROI

•Flexibility

•Customer knowledge
Why choose
  apps?
Why choose
    apps?
•Convenience
Why choose
    apps?
•Convenience
Why choose
     apps?
•Convenience

•Richer experience
Why choose
     apps?
•Convenience

•Richer experience
Why choose
     apps?
•Convenience

•Richer experience

•Shareability
The numbers of Mobile!
Mobile Matters
Mobile Matters

• Smartphones outsold PCs for the first time in 3rd
   quarter of 2011 (100.9 million smartphones vs. 92
   million PCs)
Mobile Matters

• Smartphones outsold PCs for the first time in 3rd
   quarter of 2011 (100.9 million smartphones vs. 92
   million PCs)

• Multi-channel consumers spend 82% more per
   transaction
Mobile Matters

• Smartphones outsold PCs for the first time in 3rd
   quarter of 2011 (100.9 million smartphones vs. 92
   million PCs)

• Multi-channel consumers spend 82% more per
   transaction

• 74% of smartphone shoppers made a purchase as
   a result of using their smartphone
Choice &
Flexibility
Choice &
    Flexibility
 Give customers a choice
between digital delivery and
     physical delivery
Cataloguing Catalogs
Cataloguing Catalogs

•B2B
Cataloguing Catalogs

•B2B
• Retail Showcase
Cataloguing Catalogs

•B2B
• Retail Showcase
• Catalog Aggregators
Cataloguing Catalogs

•B2B
• Retail Showcase
• Catalog Aggregators
• Immersive Experience
B2B


    Altec
Conference Tool
B2B


En-Fold
Fabric Roof
One-on-One Sales
B2B


JOOR Orders
Order & Inventory
Management
Retail Showcase


IKEA
Retail Showcase


American Girl
Retail Showcase


Zappos
Catalog Aggregators
Immersive Experience
        Apps


Victoria’s Secret
Immersive Experience
        Apps

The Home Depot’s
Style Guide
Trends
And How to Implement Them
Etail is Everywhere
Etail is Everywhere
•Consumers
 carry their
 DEVICES with
 them
 everywhere -
 NOT their
 PAPER catalogs.
MEtail
MEtail

• Offer truly customized
  experiences
MEtail

• Offer truly customized
  experiences

• Enable brands to learn
MEtail

• Offer truly customized
  experiences

• Enable brands to learn
• Share in a way catalogs
  can’t
Cash in on Curation
Cash in on Curation
• Curate collections of your
   products
Cash in on Curation
• Curate collections of your
   products

• Share their curations with
   friends and followers
Cash in on Curation
• Curate collections of your
   products

• Share their curations with
   friends and followers

• Reward sharing with
   coupons, badges, deals,
   and status
Crowd Service
Crowd Service

• Tap into public or
  volunteered
  information about your
  brand
Crowd Service

• Tap into public or
  volunteered
  information about your
  brand

• Connect consumers
  with other consumers
Easy Commerce
Easy Commerce

• Perfect Fit
Easy Commerce

• Perfect Fit
• Instant Gratification
Easy Commerce

• Perfect Fit
• Instant Gratification
• Give me the Money
Online & Offline
Go Out for a Drink, Shack Up, and Make Babies
Online & Offline
  Go Out for a Drink, Shack Up, and Make Babies




• Expect the offline to
  be accessible online
Online & Offline
  Go Out for a Drink, Shack Up, and Make Babies




• Expect the offline to
  be accessible online

• Don’t just match the
  offline experience
Online & Offline
  Go Out for a Drink, Shack Up, and Make Babies




• Expect the offline to
  be accessible online

• Don’t just match the
  offline experience

• Improve on offline in
  irreplicable ways
Total Transparency
Total Transparency
•Use immersive
 apps to share
 information on
 manufacturing,
 pricing, reviews,
 popularity, and
 even personal
 relevance
Etail-tainment
Etail-tainment
•Apps can allow
 consumers to
 collaborate,
 compete and
 turn shopping
 into a (virtual)
 game
The F-Factor
The F-Factor
• Apps provide
  Discovery
The F-Factor
• Apps provide
  Discovery

• Apps encourage
  Ratings & Reviews
The F-Factor
• Apps provide
  Discovery

• Apps encourage
  Ratings & Reviews

• Apps enable
  immediate Feedback
The F-Factor
• Apps provide
  Discovery

• Apps encourage
  Ratings & Reviews

• Apps enable
  immediate Feedback

• Apps contribute to
  Togetherness
Pricing Pandemonium
Pricing Pandemonium
•Group Buying
Pricing Pandemonium
•Group Buying
•Member Sales
Pricing Pandemonium
•Group Buying
•Member Sales
•Flash Sales
Pricing Pandemonium
•Group Buying
•Member Sales
•Flash Sales
•Local Discounts
Pricing Pandemonium
•Group Buying
•Member Sales
•Flash Sales
•Local Discounts
•Dynamic Pricing

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Paper is (Almost) Dead - Long Live the App!

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