CloudFactor gives Gmail-users the utility belt of data and processes they need to complete end-to-end tasks in Salesforce without leaving Gmail. With CloudFactor users can:
*Access Lead, Contact, Account, Opportunity, Case & Chatter info as it relates to Email
*Record Emails & Tasks against any object in Salesforce
*Create Leads & Contacts directly from email
*All without ever leaving Gmail or Google Calendar.
Enable CloudFactor in your Google Apps domain and begin to bring Salesforce info into Gmail for better customer management. Here are some additional benefits of integrating Salesforce into Google Apps:
*CloudFactor saves time by delivering the right information, in the right place, at the right time, putting Salesforce content directly in the context of the work you do in Gmail and Google Calendar.
*Users maintain focus on completing their work in Gmail and have salesforce.com information to do it more effectively. They are more customer-aware, they save time, and are more productive.
*Users keep transactions up to date, save Emails, log Calls, create Follow-up Tasks, and Contacts and Leads based on their customer interactions all without leaving Gmail.
*Users tap into internal knowledge with Chatter and have external social network awareness with Twitter.
*CloudFactor is a service you enable, not software your users install, and it only needs to be enabled once for the entire organization to have access. No more browser extensions or multiple installs
*The UI is configurable allowing you to cater it to your business requirements and unique Sales and Service processes.
CloudFactor can be purchased here: http://goo.gl/9Dh7W or by contacting cloud at appirio dot com.