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What is social?




                  1
Sogeti TeamPark and
SharePoint Social Collaboration
        From awareness to success
                 <naam>
                 <functie>
                 <afdeling>
                 Sogeti
                 <e-mail>
                 <telefoonnummer>
Our world is changing




                        3
So is your organisation


                                                       Mash-ups, be flexible

                                   Communicate
                                    Conference


                                                                                                  Collaborate
                                                                                               Form communitees


            Portals, dashboards
                    KPI’s
                                                             Me


                                                                                                           Share:
                                                Partner/               Customer                        Wiki, Blog. RSS
                                                supplier                                                Rich media

                                                           Collegues
        Knowledge sharing
             Search
                                                                                                       Online profiles




               E-mail and agenda



                                                                                  Social networks
                                                                                     Activities
                                       Inform
                                                       Document lifecycle


                                                                                                                   4
Sogeti TeamPark
Part 1 - A way of thinking
A changing society, customer and employee force
organizations to adapt – 5 reasons for ‘TeamPark’




                                         6
Free, unrestricted collaboration proves difficult
     The communication miss//match



        Formal      synchronous outbound →

                                                     1
                  and
     informal and a.syn.chro.nous inbound ←


                                  Teams and organizations
                                 often work like a machine:
                                internally synchronized and
                                 formalized. This creates a
                                 mismatch with customers
                                    and other teams and
                                   organizations that have
                                 there own synchronization
                                         and rhythm

                                             7
The new world of won’t work
                Anyplace, but anytime?




People who are bound by
workflows and direct
communication cannot
collaborate ‘anytime’, because
they need to be synchronized




2
                                             8
Limitations to classic business-optimization
     Where to find more effectiveness?




3        Remaining Underperforming and
       misplaced processes           cannot be
       optimized without consequences

         > We reached the limits of the current
                      model <


                                                  9
Talented people in untalented organizations
                    Hidden talent




    Formal, standardized
    structures, processes and functions
    can never draw on all available
    collective and individual talent

4   people can do more then their
    functions allow, organisations can do
    more then their procedures allow
                                            10
Peak-oil, peak-coal, peak-uranium, peak-everything
          Transition to sustainability




      The future must be green and
     sustainable, organizations must


5    be able to react on big changes,
     flexibility and adaptivity are
       not properties of our current
           organization models
                                          11
The Taylor and Ford legacy: intensive knowledge farming
         Knowledge processing factories




                          What is the problem? Can
                          inabilities this fundamental and
                          profound be solved?

                                        Modern organizations are like
                           factories, based on an industrial model
                               (Taylorism). And that’s limiting when
                                   working with information because
                             information-processing doesn’t require
                                                   physical presence
                                                   12
Different kinds of social




    Social is a gradient ranging from implicit and near-functional (such
     as social networks) to fully crowd-sourced and emergent (such as
                                 open-innovation).

                                                            13
SharePoint Social Collaboration
        Enterprise 2.0 is here
Social Computing is the next wave
of collaboration




   “Social Computing is not a fad. Nor is it something that will pass you or your company by.
   Gradually, Social Computing will impact almost every role, at every kind of company, in all parts of
   the world. Firms should approach Social Computing as an ongoing learning process, using some
   of the best practices of firms that have successfully taken the first steps.”1
   - Forrester Research
                                                                                  15
SharePoint 2010 social computing
enables
                                                                            Mash-ups, be flexible

                                                        Communicate
                                                         Conference


                                                                                                                       Collaborate
                                                                                                                    Form communitees


                                 Portals, dashboards
                                         KPI’s
                                                                                  Me


                                                                                                                                Share:
                                                                     Partner/               Customer                        Wiki, Blog. RSS
                                                                     supplier                                                Rich media

                                                                                Collegues
                             Knowledge sharing
                                  Search
                                                                                                                            Online profiles




                                    E-mail and agenda



                                                                                                       Social networks
                                                                                                          Activities
                                                            Inform
                                                                            Document lifecycle




                                                              16
SharePoint 2010 – Enterprise 2.0 is here

• Social connections


 − Create/change your profile
 − Add a photo
 − See presence information *)
 − Share expertise
 − Get an overview of recent activities




 *)
 Requires MSN or
 Office Communications
 Server                                   17
SharePoint 2010 – Enterprise 2.0 is here

• Social connections
  − Leave notes
 − Get an insight into the
    organization
 − Create a social network
 − Use social bookmarking




                                   18
SharePoint 2010 – Enterprise 2.0 is here

• Social content
  − Blogs, Wikis
  − Suggestions


• Social feedback
  − Ratings
  − Tagging
    ◦ Tag Clouds
    ◦ Tag Profiles


• Social search
  − Relevance
  − Social distance
                                   19
Sogeti TeamPark
Part 2 - A way of doing
TeamPark trajectory for SharePoint



       awareness           strategy        implementation             alive




A pattern consisting of 4 different phases, which can be incremented or iterated




                                                                 21
SharePoint trajectory – in reality



    Implementation(s)          alive                   awareness


                                                                     strategy



Multiple implementations, several platforms alive - awareness/strategy discounted




                                                                22
TeamPark trajectory for SharePoint


          awareness                                strategy                          implementation                                   alive


     Clear vision and scope               Goals and KPI’s                        MySite Host and MySite              Incentives
     Right foundation                     Workforce analysis                     User Profile                        Workshops
     Inspiration                          Persona’s, Scenario’s                   Management, Activity                Catalysts
     Catalysts                            Infrastructure optimization             Feeds, Social                       Support
     Business Cases                       Requirements                            Feedback, Wikis, Blogs, Discu
                                           Information Architecture,               ssions, Social Search
                                            Governance                             Branding and Customization
                                                                                   Security, Capacity Planning
                                                                                   Install, configure, test
                                                                                   Train, support
                                               Social Collaboration
       Vision Workshops                                                                   Priority Matrix                Service Line Offerings
                                                    roadmap

      “Inspire” / TeamPark                                                            Architecture and
                                                     Factor4                                                                  MSEngage
           workshops                                                                   infrastructure

           “Inspire”
                                                Activity Analysis                            Designs
          Whitepapers

                                               Work style Analysis                            TMap


                                                      IT2B                           Agile for SharePoint


                                                    IO Models                                                       Select the aspects best suited

                               Business Case
                                                                                                                    for your trajectory
                                                                      Scenario Templates
                                Framework

                                                                      Persona Templates                                       23
                     Using Microsoft Impact 2.0 ©
Agile for SharePoint: Using modules
                                                 Agile for SharePoint




           Blog        Wiki      Intranet




           User                  Project
          profiles                Sites

                     Documents



                                  Team
         MySites                  Sites

                     Modulair: flexible
                                            24
Delivery models
SharePoint 2010 – Many scenarios



                                                                          Microsoft Business Productivity Online Suite



                                                      SharePoint Online                                     SharePoint Online
                 On-premises
                                                          Standard                                             Dedicated


−   Self-hosted and managed              −   Mulit-tenant hosting                         −    Dedicated hosting
−   Direct access to servers             −   Shared hardware                              −    Dedicated hardware
−   Central administration access        −   Outsourced IT management                     −    Outsourced IT management
−   Hosted within own datacenter(s)      −   Hosted within Microsoft                      −    Hosting within MS datacenters
                                             datacenters
−   Entire environment cusomizable                                                        −    Most of the environment is
                                         −   Partial trust code support                        customizable (full and partial
−   Own Active Directory
                                                                                               trust code support)
                                         −   Support for SharePoint Designer
−   Scalebale to companies of any size
                                             based customizations                         −    Machine and process account si
                                                                                               in a different AD forest
                                         −   Forms based authentication
                                                                                          −    NTLM Authentication
                                         −   Available for companies with 5+
                                             seats                                        −    Available for companies with
                                                                                               5.000+ seats
                                                                                                           26
27
Why Sogeti?
Sogeti Overview



  Differentiation
  • TeamPark methodology & method
  • Agile for SharePoint
  • We know SharePoint: SharePoint consultancy, development and hosting
  • We know Microsoft: .Net, Biztalk, Dynamics CRM, Unified Communications, Infrastructure and Office
  • Microsoft Certified Professionals and Most Valued Professionals (MVP)
  • Microsoft launching partner for SharePoint 2010


  Global Presence, Local reach
  • More then 20 000 employees in 15 countries and 200 branches
  • Part of Capgemini Group (60,000 employees)


  Differentiated Services Approach
  • Local Professional Services business model
  • Blend of Local and Offshore Delivery
                                                                                                 29
Sogeti’s Offer

   Competence                         Project               Commitment              IT as a service                   Strategy

• Right skills for the right   • Sogeti takes             • Sogeti takes          • Sogeti delivers IT          • Sogeti helps you
  projects                       responsibility for the     administrator           solution as a service in      develop the right
• From a few hours to            entire project             responsability          the cloud                     strategy
  assigments over many         • On shore or/and          • Commissioning at      • You don’t need to care      • Strategic Support &
  years                          Rightshore                 customer or cloud       about the technical and       advice on all levels
                                                            supplier                buy only one service
                                                          • On shore or/and
                                                            Rightshore
                               Example areas:                                                                   Example areas:
Example areas:                 • Tailor made systems                              Example areas:                • IT-strategy
                                                          Example areas:          • BI in the cloud
• Project management           • Websites & Intranet                                                            • Performance
                                                          • ERP systems           • Websites                      Management
• System development           • Datawarehouse & BI
                                 solutions                • Data Warehouse & BI   • ERP systems                 • Business Information
• Investigation &                                           solutions
  analyses                     • ERP & Test                                       • E-mail                        Management
                                                          • Websites & Intranet                                 • Integration
• IT-architecture                                                                 • Unified communication
                                                                                                                • Mobility




                                                                                                           30
Concluding …


          Unleash the power of social computing
                 with SharePoint 2010.


          Use Sogeti’s TeamPark methodology to
             guide you through the process.




                                                  31

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Teampark and SharePoint 2010 social collaboration

  • 2. Sogeti TeamPark and SharePoint Social Collaboration From awareness to success <naam> <functie> <afdeling> Sogeti <e-mail> <telefoonnummer>
  • 3. Our world is changing 3
  • 4. So is your organisation Mash-ups, be flexible Communicate Conference Collaborate Form communitees Portals, dashboards KPI’s Me Share: Partner/ Customer Wiki, Blog. RSS supplier Rich media Collegues Knowledge sharing Search Online profiles E-mail and agenda Social networks Activities Inform Document lifecycle 4
  • 5. Sogeti TeamPark Part 1 - A way of thinking
  • 6. A changing society, customer and employee force organizations to adapt – 5 reasons for ‘TeamPark’ 6
  • 7. Free, unrestricted collaboration proves difficult The communication miss//match Formal synchronous outbound → 1 and informal and a.syn.chro.nous inbound ← Teams and organizations often work like a machine: internally synchronized and formalized. This creates a mismatch with customers and other teams and organizations that have there own synchronization and rhythm 7
  • 8. The new world of won’t work Anyplace, but anytime? People who are bound by workflows and direct communication cannot collaborate ‘anytime’, because they need to be synchronized 2 8
  • 9. Limitations to classic business-optimization Where to find more effectiveness? 3 Remaining Underperforming and misplaced processes cannot be optimized without consequences > We reached the limits of the current model < 9
  • 10. Talented people in untalented organizations Hidden talent Formal, standardized structures, processes and functions can never draw on all available collective and individual talent 4 people can do more then their functions allow, organisations can do more then their procedures allow 10
  • 11. Peak-oil, peak-coal, peak-uranium, peak-everything Transition to sustainability The future must be green and sustainable, organizations must 5 be able to react on big changes, flexibility and adaptivity are not properties of our current organization models 11
  • 12. The Taylor and Ford legacy: intensive knowledge farming Knowledge processing factories What is the problem? Can inabilities this fundamental and profound be solved? Modern organizations are like factories, based on an industrial model (Taylorism). And that’s limiting when working with information because information-processing doesn’t require physical presence 12
  • 13. Different kinds of social Social is a gradient ranging from implicit and near-functional (such as social networks) to fully crowd-sourced and emergent (such as open-innovation). 13
  • 14. SharePoint Social Collaboration Enterprise 2.0 is here
  • 15. Social Computing is the next wave of collaboration “Social Computing is not a fad. Nor is it something that will pass you or your company by. Gradually, Social Computing will impact almost every role, at every kind of company, in all parts of the world. Firms should approach Social Computing as an ongoing learning process, using some of the best practices of firms that have successfully taken the first steps.”1 - Forrester Research 15
  • 16. SharePoint 2010 social computing enables Mash-ups, be flexible Communicate Conference Collaborate Form communitees Portals, dashboards KPI’s Me Share: Partner/ Customer Wiki, Blog. RSS supplier Rich media Collegues Knowledge sharing Search Online profiles E-mail and agenda Social networks Activities Inform Document lifecycle 16
  • 17. SharePoint 2010 – Enterprise 2.0 is here • Social connections − Create/change your profile − Add a photo − See presence information *) − Share expertise − Get an overview of recent activities *) Requires MSN or Office Communications Server 17
  • 18. SharePoint 2010 – Enterprise 2.0 is here • Social connections − Leave notes − Get an insight into the organization − Create a social network − Use social bookmarking 18
  • 19. SharePoint 2010 – Enterprise 2.0 is here • Social content − Blogs, Wikis − Suggestions • Social feedback − Ratings − Tagging ◦ Tag Clouds ◦ Tag Profiles • Social search − Relevance − Social distance 19
  • 20. Sogeti TeamPark Part 2 - A way of doing
  • 21. TeamPark trajectory for SharePoint awareness strategy implementation alive A pattern consisting of 4 different phases, which can be incremented or iterated 21
  • 22. SharePoint trajectory – in reality Implementation(s) alive awareness strategy Multiple implementations, several platforms alive - awareness/strategy discounted 22
  • 23. TeamPark trajectory for SharePoint awareness strategy implementation alive  Clear vision and scope  Goals and KPI’s  MySite Host and MySite  Incentives  Right foundation  Workforce analysis  User Profile  Workshops  Inspiration  Persona’s, Scenario’s Management, Activity  Catalysts  Catalysts  Infrastructure optimization Feeds, Social  Support  Business Cases  Requirements Feedback, Wikis, Blogs, Discu  Information Architecture, ssions, Social Search Governance  Branding and Customization  Security, Capacity Planning  Install, configure, test  Train, support Social Collaboration Vision Workshops Priority Matrix Service Line Offerings roadmap “Inspire” / TeamPark Architecture and Factor4 MSEngage workshops infrastructure “Inspire” Activity Analysis Designs Whitepapers Work style Analysis TMap IT2B Agile for SharePoint IO Models Select the aspects best suited Business Case for your trajectory Scenario Templates Framework Persona Templates 23 Using Microsoft Impact 2.0 ©
  • 24. Agile for SharePoint: Using modules Agile for SharePoint Blog Wiki Intranet User Project profiles Sites Documents Team MySites Sites Modulair: flexible 24
  • 26. SharePoint 2010 – Many scenarios Microsoft Business Productivity Online Suite SharePoint Online SharePoint Online On-premises Standard Dedicated − Self-hosted and managed − Mulit-tenant hosting − Dedicated hosting − Direct access to servers − Shared hardware − Dedicated hardware − Central administration access − Outsourced IT management − Outsourced IT management − Hosted within own datacenter(s) − Hosted within Microsoft − Hosting within MS datacenters datacenters − Entire environment cusomizable − Most of the environment is − Partial trust code support customizable (full and partial − Own Active Directory trust code support) − Support for SharePoint Designer − Scalebale to companies of any size based customizations − Machine and process account si in a different AD forest − Forms based authentication − NTLM Authentication − Available for companies with 5+ seats − Available for companies with 5.000+ seats 26
  • 27. 27
  • 29. Sogeti Overview Differentiation • TeamPark methodology & method • Agile for SharePoint • We know SharePoint: SharePoint consultancy, development and hosting • We know Microsoft: .Net, Biztalk, Dynamics CRM, Unified Communications, Infrastructure and Office • Microsoft Certified Professionals and Most Valued Professionals (MVP) • Microsoft launching partner for SharePoint 2010 Global Presence, Local reach • More then 20 000 employees in 15 countries and 200 branches • Part of Capgemini Group (60,000 employees) Differentiated Services Approach • Local Professional Services business model • Blend of Local and Offshore Delivery 29
  • 30. Sogeti’s Offer Competence Project Commitment IT as a service Strategy • Right skills for the right • Sogeti takes • Sogeti takes • Sogeti delivers IT • Sogeti helps you projects responsibility for the administrator solution as a service in develop the right • From a few hours to entire project responsability the cloud strategy assigments over many • On shore or/and • Commissioning at • You don’t need to care • Strategic Support & years Rightshore customer or cloud about the technical and advice on all levels supplier buy only one service • On shore or/and Rightshore Example areas: Example areas: Example areas: • Tailor made systems Example areas: • IT-strategy Example areas: • BI in the cloud • Project management • Websites & Intranet • Performance • ERP systems • Websites Management • System development • Datawarehouse & BI solutions • Data Warehouse & BI • ERP systems • Business Information • Investigation & solutions analyses • ERP & Test • E-mail Management • Websites & Intranet • Integration • IT-architecture • Unified communication • Mobility 30
  • 31. Concluding … Unleash the power of social computing with SharePoint 2010. Use Sogeti’s TeamPark methodology to guide you through the process. 31