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Today’s modern knowledge workers need access to information so they can collaborate, make smart decisions, and take prompt actions as part of a process to achieve business results. The interactions between people, process, data, and content is often dynamic, ad hoc, and unpredictable. Yet there needs to be structure to ensure consistency across the organization and within each transaction to deliver quality service that is repeatable and scalable.
Learn more about how Appian’s BPM for Case Management empowers caseworkers and accelerates case resolutions at http://www.appian.com/bpm-solutions/case-management.jsp.