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Analytics & Atlassian Confluence
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Analytics & Atlassian Confluence

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Slides from the London Atlassian User Group held on April 19, 2011

Slides from the London Atlassian User Group held on April 19, 2011

http://confluence.atlassian.com/display/AUG/London+AUG+April+2011

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    Analytics & Atlassian Confluence Analytics & Atlassian Confluence Presentation Transcript

    • Analytics & Confluence
      David Simpson
      david@appfusions.com
      @dvdsmpsn
    • Options
      Confluence Usage Tracking Plugin
      Adaptavist's Statistical Analysis Plugin
      My Google Analytics Plugin for Confluence
      Appfusions' Webtrends Analytics Connector (Plugin) for Confluence
    • Confluence Usage Tracking Plugin
      For tracking content update events:
      view, create, edit and delete
      Disabled by default
      Known performance problems in large installations
      Re-enable to use
      Not available in clustered environment
      http://qr.net/usage
    • Atlassian Confluence Usage Tracking Plugin (continued)
      TODO: Screenshot
    • Adaptavist's Statistical Analysis Plugin
      A “cluster-ready, enterprise scaleable, remotely accessible statistically gathering and analysis plugin”
      Stores user data in an external database e.g. MySQL
      Provides “widgets” to retrieve & display the data in Confluence
      http://qr.net/statisticalanalysis
    • Adaptavist's Statistical Analysis Plugin (continued)
    • Adaptavist's Statistical Analysis Plugin (continued)
      TODO: Screenshot
    • Adaptavist's Statistical Analysis Plugin (continued)
    • Adaptavist's Statistical Analysis Plugin
      Pros
      its free
      no data shared with 3rd parties
      accessible behind the firewall
      re-analysis is possible
      Cons
      its free – unsupported
      available for Confluence versions up to 3.0.2
      no dedicated reporting platform
    • (Google) Analytics Plugin for Confluence
      Embed Google Analytics reports directly into Confluence
      Show reports for a particular space - within that space
      10 Reports
      Dashboard, Top Content, Depth of Visit, Internal Search, Browser and OS, Browser Version, Screen Resolution, Network, City, All Traffic Sources, Search Engine Keywords
      http://qr.net/googleanalytics
    • (Google) Analytics Plugin for Confluence (continued)
      TODO: Screenshot
    • (Google) Analytics Plugin for Confluence (continued)
      TODO: Screenshot
    • (Google) Analytics Plugin for Confluence (continued)
      TODO: Screenshot
    • (Google) Analytics Plugin for Confluence (continued)
      TODO: Screenshot
    • (Google) Analytics Plugin for Confluence (continued)
      TODO: Screenshot
    • (Google) Analytics Plugin for Confluence (continued)
      TODO: Screenshot
    • (Google) Analytics Plugin for Confluence (continued)
      TODO: Screenshot
    • (Google) Analytics Plugin for Confluence (continued)
      TODO: Screenshot
    • (Google) Analytics Plugin for Confluence (continued)
      TODO: Screenshot
    • (Google) Analytics Plugin for Confluence (continued)
      TODO: Screenshot
    • Google Analytics & Confluence
      Pros
      its free
      its hosted
      its simple to use
      plugin supported by AppFusions
      Cons
      its free - little/no support from Google
      its hosted - no re-analysis
      firewall issues?
      Google's privacy policy– anonymous user tracking
    • Bitvoodoo’sViewtracker Plugin
      A handy add-on if you’re using Google Analytics
      Nice & simple
      Add to page/template & see who viewed the page -- from that page
      But…
      May suffer the same performance issues as Confluence Usage Tracking Plugin
      Cannot specify time window
      http://qr.net/viewtracker
    • Bitvoodoo’sViewtracker Plugin (continued)
      TODO: Screenshot
    • Bitvoodoo’sViewtracker Plugin (continued)
    • WebtrendsAnalytics Connector for Confluence
      Embed Webtrends reports directly into Confluence
      Webtrends Analytics Overview reports
      Zoomable timelines
      Newly released by AppFusions
      http://qr.net/webtrends
    • Webtrends Analytics Connector for Confluence (continued)
      TODO: Screenshot
    • Webtrends Analytics Connector for Confluence (continued)
      TODO: Screenshot
    • Webtrends Analytics & Confluence
      Pros
      hosted or onsite
      track users by name
      accessible behind the firewall
      reanalysis is possible
      plugin supported by AppFusions
      analytics supported by Webtrends
      Cons
      not free
      with power comes complexity
    • WebtrendsAnalytics Connector for Confluence – Roadmap
      Space specific reporting
      Internal Search tracking
      Engagement dashboards
      Drilldown through users and spaces
    • WebtrendsAnalytics Connector for Confluence – Roadmap
    • Webtrends Analytics Connector for Confluence – Roadmap
      Build adoption
      Understand usage by space, by user or by content
      Measure spaces, pages, blogs
      Increase engagement
      Detailed metrics on contribution and consumption
      Content creation, views, edits,deletes and comments by space and by individual
      Optimize user experience
      Paths, onsite search, tags, scenario analysis
    • AppFusions… bringing it together
      AlfrescotoCrowd Connector
      Confluence to Alfresco CMIS Integration
      Confluence Kerberos SSO Authenticator for AD
      Enterprise Directory and Org Chart for Confluence
      Google Docs Connectors for Confluence & JIRA
      MindMapIt for Confluence
      WebtrendsAnalytics Connector for Confluence
      Zendesk SSO Connector for JIRA
      ZendesktoCrowd Module
    • AppFusions… selected clients
    • David Simpson
      david@appfusions.com
      @dvdsmpsn