Analytics & Confluence

Analytics & Confluence
David Simpson
david@appfusions.com
@dvdsmpsn

Options
Confluence Usage Tracking Plugin
Adaptavist's Statistical Analysis Plugin
My Google Analytics Plugin for Confluence
Appfusions' Webtrends Analytics Connector (Plugin) for Confluence

Confluence Usage Tracking Plugin
For tracking content update events:
view, create, edit and delete
Disabled by default
Known performance problems in large installations
Re-enable to use
Not available in clustered environment
http://qr.net/usage

Atlassian Confluence Usage Tracking Plugin (continued)
TODO: Screenshot

A “cluster-ready, enterprise scaleable, remotely accessible statistically gathering and analysis plugin”
Stores user data in an external database e.g. MySQL
Provides “widgets” to retrieve & display the data in Confluence
http://qr.net/statisticalanalysis

Adaptavist's Statistical Analysis Plugin (continued)

TODO: Screenshot

Pros
its free
no data shared with 3rd parties
accessible behind the firewall
re-analysis is possible
Cons
its free – unsupported
available for Confluence versions up to 3.0.2
no dedicated reporting platform

(Google) Analytics Plugin for Confluence
Embed Google Analytics reports directly into Confluence
Show reports for a particular space - within that space
10 Reports
Dashboard, Top Content, Depth of Visit, Internal Search, Browser and OS, Browser Version, Screen Resolution, Network, City, All Traffic Sources, Search Engine Keywords
http://qr.net/googleanalytics

(Google) Analytics Plugin for Confluence (continued)
TODO: Screenshot

Google Analytics & Confluence
Pros
its free
its hosted
its simple to use
plugin supported by AppFusions
Cons
its free - little/no support from Google
its hosted - no re-analysis
firewall issues?
Google's privacy policy– anonymous user tracking

Bitvoodoo’sViewtracker Plugin
A handy add-on if you’re using Google Analytics
Nice & simple
Add to page/template & see who viewed the page -- from that page
But…
May suffer the same performance issues as Confluence Usage Tracking Plugin
Cannot specify time window
http://qr.net/viewtracker

Bitvoodoo’sViewtracker Plugin (continued)
TODO: Screenshot

Bitvoodoo’sViewtracker Plugin (continued)

WebtrendsAnalytics Connector for Confluence
Embed Webtrends reports directly into Confluence
Webtrends Analytics Overview reports
Zoomable timelines
Newly released by AppFusions
http://qr.net/webtrends

Webtrends Analytics Connector for Confluence (continued)
TODO: Screenshot

Webtrends Analytics & Confluence
Pros
hosted or onsite
track users by name
accessible behind the firewall
reanalysis is possible
plugin supported by AppFusions
analytics supported by Webtrends
Cons
not free
with power comes complexity

WebtrendsAnalytics Connector for Confluence – Roadmap
Space specific reporting
Internal Search tracking
Engagement dashboards
Drilldown through users and spaces

WebtrendsAnalytics Connector for Confluence – Roadmap

Webtrends Analytics Connector for Confluence – Roadmap
Build adoption
Understand usage by space, by user or by content
Measure spaces, pages, blogs
Increase engagement
Detailed metrics on contribution and consumption
Content creation, views, edits,deletes and comments by space and by individual
Optimize user experience
Paths, onsite search, tags, scenario analysis

AppFusions… bringing it together
AlfrescotoCrowd Connector
Confluence to Alfresco CMIS Integration
Confluence Kerberos SSO Authenticator for AD
Enterprise Directory and Org Chart for Confluence
Google Docs Connectors for Confluence & JIRA
MindMapIt for Confluence
WebtrendsAnalytics Connector for Confluence
Zendesk SSO Connector for JIRA
ZendesktoCrowd Module

AppFusions… selected clients

David Simpson
david@appfusions.com
@dvdsmpsn

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Analytics & Confluence

by AppFusions on Apr 20, 2011

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Analytics & Confluence — Presentation Transcript