Analytics & Atlassian Confluence

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Slides from the London Atlassian User Group held on April 19, 2011

http://confluence.atlassian.com/display/AUG/London+AUG+April+2011

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Analytics & Atlassian Confluence

  1. 1. Analytics & Confluence<br />David Simpson<br />david@appfusions.com<br />@dvdsmpsn<br />
  2. 2. Options<br />Confluence Usage Tracking Plugin<br />Adaptavist's Statistical Analysis Plugin<br />My Google Analytics Plugin for Confluence<br />Appfusions' Webtrends Analytics Connector (Plugin) for Confluence<br />
  3. 3. Confluence Usage Tracking Plugin<br />For tracking content update events:<br />view, create, edit and delete<br />Disabled by default<br />Known performance problems in large installations<br />Re-enable to use<br />Not available in clustered environment<br />http://qr.net/usage<br />
  4. 4. Atlassian Confluence Usage Tracking Plugin (continued)<br />TODO: Screenshot<br />
  5. 5. Adaptavist's Statistical Analysis Plugin<br />A “cluster-ready, enterprise scaleable, remotely accessible statistically gathering and analysis plugin”<br />Stores user data in an external database e.g. MySQL<br />Provides “widgets” to retrieve & display the data in Confluence<br />http://qr.net/statisticalanalysis<br />
  6. 6. Adaptavist's Statistical Analysis Plugin (continued)<br />
  7. 7. Adaptavist's Statistical Analysis Plugin (continued)<br />TODO: Screenshot<br />
  8. 8. Adaptavist's Statistical Analysis Plugin (continued)<br />
  9. 9. Adaptavist's Statistical Analysis Plugin<br />Pros<br />its free<br />no data shared with 3rd parties<br />accessible behind the firewall<br />re-analysis is possible<br />Cons<br />its free – unsupported<br />available for Confluence versions up to 3.0.2<br />no dedicated reporting platform<br />
  10. 10. (Google) Analytics Plugin for Confluence<br />Embed Google Analytics reports directly into Confluence<br />Show reports for a particular space - within that space<br />10 Reports<br />Dashboard, Top Content, Depth of Visit, Internal Search, Browser and OS, Browser Version, Screen Resolution, Network, City, All Traffic Sources, Search Engine Keywords <br />http://qr.net/googleanalytics<br />
  11. 11. (Google) Analytics Plugin for Confluence (continued)<br />TODO: Screenshot<br />
  12. 12. (Google) Analytics Plugin for Confluence (continued)<br />TODO: Screenshot<br />
  13. 13. (Google) Analytics Plugin for Confluence (continued)<br />TODO: Screenshot<br />
  14. 14. (Google) Analytics Plugin for Confluence (continued)<br />TODO: Screenshot<br />
  15. 15. (Google) Analytics Plugin for Confluence (continued)<br />TODO: Screenshot<br />
  16. 16. (Google) Analytics Plugin for Confluence (continued)<br />TODO: Screenshot<br />
  17. 17. (Google) Analytics Plugin for Confluence (continued)<br />TODO: Screenshot<br />
  18. 18. (Google) Analytics Plugin for Confluence (continued)<br />TODO: Screenshot<br />
  19. 19. (Google) Analytics Plugin for Confluence (continued)<br />TODO: Screenshot<br />
  20. 20. (Google) Analytics Plugin for Confluence (continued)<br />TODO: Screenshot<br />
  21. 21. Google Analytics & Confluence<br />Pros<br />its free<br />its hosted<br />its simple to use<br />plugin supported by AppFusions<br />Cons<br />its free - little/no support from Google<br />its hosted - no re-analysis<br />firewall issues?<br />Google's privacy policy– anonymous user tracking<br />
  22. 22. Bitvoodoo’sViewtracker Plugin<br />A handy add-on if you’re using Google Analytics<br />Nice & simple <br />Add to page/template & see who viewed the page -- from that page<br />But…<br />May suffer the same performance issues as Confluence Usage Tracking Plugin<br />Cannot specify time window<br />http://qr.net/viewtracker<br />
  23. 23. Bitvoodoo’sViewtracker Plugin (continued)<br />TODO: Screenshot<br />
  24. 24. Bitvoodoo’sViewtracker Plugin (continued)<br />
  25. 25. WebtrendsAnalytics Connector for Confluence<br />Embed Webtrends reports directly into Confluence<br />Webtrends Analytics Overview reports<br />Zoomable timelines<br />Newly released by AppFusions<br />http://qr.net/webtrends<br />
  26. 26. Webtrends Analytics Connector for Confluence (continued)<br />TODO: Screenshot<br />
  27. 27. Webtrends Analytics Connector for Confluence (continued)<br />TODO: Screenshot<br />
  28. 28. Webtrends Analytics & Confluence<br />Pros<br />hosted or onsite<br />track users by name<br />accessible behind the firewall<br />reanalysis is possible<br />plugin supported by AppFusions<br />analytics supported by Webtrends<br />Cons<br />not free<br />with power comes complexity<br />
  29. 29. WebtrendsAnalytics Connector for Confluence – Roadmap<br />Space specific reporting<br />Internal Search tracking<br />Engagement dashboards<br />Drilldown through users and spaces<br />
  30. 30. WebtrendsAnalytics Connector for Confluence – Roadmap<br />
  31. 31. Webtrends Analytics Connector for Confluence – Roadmap<br />Build adoption<br />Understand usage by space, by user or by content<br />Measure spaces, pages, blogs<br />Increase engagement<br />Detailed metrics on contribution and consumption<br />Content creation, views, edits,deletes and comments by space and by individual<br />Optimize user experience<br />Paths, onsite search, tags, scenario analysis<br />
  32. 32. AppFusions… bringing it together<br />AlfrescotoCrowd Connector<br />Confluence to Alfresco CMIS Integration<br />Confluence Kerberos SSO Authenticator for AD<br />Enterprise Directory and Org Chart for Confluence<br />Google Docs Connectors for Confluence & JIRA<br />MindMapIt for Confluence<br />WebtrendsAnalytics Connector for Confluence<br />Zendesk SSO Connector for JIRA<br />ZendesktoCrowd Module<br />
  33. 33. AppFusions… selected clients<br />
  34. 34. David Simpson<br />david@appfusions.com<br />@dvdsmpsn<br />

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