The year is 2012, and many organizations have lost their grip on application performance and scalability as they innovate using agile release cycles and open source technologies. Architectures are at cloud bursting point with logic and data stores becoming more distributed, virtual and elastic than ever before. This session takes a look back at the major performance and scalability bottlenecks of the past year, described using real-life customer case studies. It will cover common architecture pain points, the troubleshooting process and the end root cause many customers faced in production environments. It will also discuss the key challenges and best practices for Dev and Ops teams to manage application performance and scalability in live environments.