H+E toolkit

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An overview of some of the topics and concepts we'll cover.

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H+E toolkit

  1. 1. H+E Toolkit antiauthority the Velcro theory of forced testable memory prioritization credentials authority interrelations solution focus send destination find the core the Sinatra test postcards elements purpose simple credible script critical moves human-scale direct the rider stocks principle find bright spots use analogies systems Communications concrete flows Systems Behavorial Change black & white goals leverage points Thinking unexpected stories emotion feedback motivate the elephant help people grow use checklists opportunities violate schemas outcome traps create mystery shape the path find the feeling create action target triggers shrink the change impact from a thing will it get to those expose knowledge know your make it social who need it? gaps appeal to idenity mission tweak the environment verb engineer early Impact will they use it successes is it needed? correctly? build a culture measure the right thing fail early, fail often embrace drift constraints measure it well harvest ideas, edit applications compelling smart experience recombinations jump fences framework design abductive thinking generative reasoning metaphors ask stupid questions make hope visible combine familiar and surprising

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