HR 2.0

Introducing HR 2.0 - Scott McArthur

“ Neither of HR’s main clients – business managers and end users – are particularly satisfied with HR transformation; across those two groups, only 38% and 42% , respectively, are classified as satisfied or very satisfied ”
HR Transformation - Myth or Reality

The barriers to HR success post “transformation”
Insufficient competencies and skills of HR business partners
Insufficient process harmonization and transparency
Insufficient management support
Poor governance of the new service delivery model
Insufficient service level with regard to externalized admin services
Poor contract and service level agreements
Insufficient language coverage at the shared services centre
Inappropriate service hours in the shared services centre
HRO 2007

“ After close to 20 years of hopeful rhetoric about becoming "strategic partners" with a "seat at the table" where the business decisions that matter are made, most human-resources professionals aren't nearly there. They have no seat, and the table is locked inside a conference room to which they have no key. HR people are, for most practical purposes, neither strategic nor leaders”
Fast Company

The Business Delusion?

HR Route Map……?

“ I do not know what strategic or tactical HR means...but I do know what an expensive HR function must do for its living. The primary role for HR should be raise the maturity level of People processes in an organization. These levels are clearly defined in the People CMM framework. Most organizations (even those claiming to be doing strategic HR) are normally between level 1 and 2” CEO and CIO at Technology for Business Solutions
McArthur’s Rant

HR…must create value for four groups:
They need to foster competence and commitment among employees
Develop the capabilities that allow managers to execute on strategy
Help build relationships with customers
Create confidence among investors in the future value of the firm
Fast Company

… and finally
“ HR is in perpetual beta and technologists have to realise that one size will never fit all”
“ It is not the strongest of the species that survives, nor the most intelligent, but those most responsive to change ” Darwin
“… the key to successful working in the future will be agility – the ability to respond quickly to changing needs” *
… and this represents HR 2.0
* 'Tomorrow's People - Managing talent in a diverse world' ,

Keeping in touch
Scott McArthur
+447891 363 800
Blog – www.mcarthursrant.blogspot.com

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HR 2.0

by Scott McArthur on Dec 04, 2007

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HR 2.0 — Presentation Transcript