Are you ready for Generation Y?

Are you ready for Generation Y? Developing the 2012 Generation

A Unique Point in the Labour Market Seniors Baby Boomers Generation X Generation Y

How Are You Going to Make This Work? Dear Bob, Make this work. Cheers!

It’s Tough Out There Emerging Economies Demographics Recession Technology Globalisation

Get the Best From All Generations

What’s driving this?

We’re All Connected

In the UK - we’re Getting Older Less under 16s than over 60s Source: ONS

UK Generation Game Seniors Pre 1946 Baby Boomers 1946 - 1964 Generation X 1965 - 1979 Generation Y 1980 - 1991 United Kingdom Workforce 11.2 Million 19.1 Million

Workforce Generation Game Seniors Pre 1946 Baby Boomers 1946 - 1964 Generation X 1965 - 1979 Generation Y 1980 - 1991 13% 76% 8% 3% US Defense Management Agency

Demographics – Likely Challenges 25-34 55-64 35-44 45-54 Numbers Critical Skills Analysis Knowledge Capture Flexible Employment Succession Planning Leadership Development Branding Recruitment Retention

Meet Your New Team Member “… Me, Ltd”

Meet Your New Team Member 5, 000 hours 10, 000 hours 2,000 hours 500,000 texts

In Terms of Their Upbringing They…

They are True Digital Natives…

In Their Career…

In Their Own Words… Over 50% use technology for job search 91% have a social network profile and 56% are willing to let employers view it 88% expect promotion within 1- 2 years 76% are accessible for work most hours of the day 91% expect to leave their employer within 2-3 years 80% believe work is something they DO 77% prefer working in teams 90% consider working overseas; 52% say they are going to E3unlimited and Ask Gen Y survey 2007 2,492 respondents

A Life of Dichotomies…

Confident – yet yearn for praise

Demand respect – without experience

Expect to achieve now – but rely on rescue

Are They… High Maintenance? High Performance?

How Will Your Organisation Manage? “… visit our office in Second Life”

Here’s our Top Five Learning and Development Talent Management Recruitment Policy and Procedure Reward and Recognition

Recruitment “ As boomers retire, employers find themselves fishing for talent in a puddle instead of a pool” Seattle Post Intelligencer

Recruitment – you must be AVAILABLE ATTRACTIVE APPROACHABLE

Recruitment – Available Look at new channels to reach your potential recruits HP, Microsoft and Verizon recently took part in a recruitment fair on Second Life

Recruitment – Attractive

Recruitment – Approachable

Get people hooked into your organisation before they start looking for a job

Use formats they will engage with – interactive games – mobile alerts – Web 2.0

Create Blogs where your existing staff can document their working experiences

GCHQ use an online game format to engage potential recruits and give a taste for their activities

Talent Management “ One day companies will wake up and ask “Where have all the people gone!”” Andy Peck

Building Talent… Align Engagement Capability Performance Deploy Develop Collaborate Training Coaching Mentoring Peer Learning Action Learning Passionate People Agile workforce Lateral career paths Career partnering Flexible Social Network Analysis Instant Messenger Critical connections User created content Stretch assignments Virtual connection

Remember our New Team Member? Align Engagement Capability Performance Deploy Develop Collaborate Training Coaching Mentoring Peer Learning Action Learning Passionate People Agile workforce Lateral career paths Career partnering Flexible Social Network Analysis Instant Messenger Critical connections User created content Stretch assignments Virtual connection Want immediate responsibility… Seek opportunities to continue learning and developing Have high expectations of themselves and even higher expectations of you Work best when networked and in collaboration with peers Looking to satisfy their needs Will be entrepreneurial … seek immediate feedback Technology savvy

Learning and Development “ We must embrace new technology. Why ban mobile phones and iPods instead of using them... We need to get to a stage where IT is as integrated into learning as pens are.” School Teacher from Kent

How Our Children Will be Educated in 2012 Microsoft “Building Schools for The Future” 2006

And Then They Start Work… Scheduled Courses One size fits all We have e-Learning X We’ll ban a few things…

Think about… Learning in Teams Put learning everywhere Collaborate on content Connect! Serious games Immersive simulations Context

Reward and Recognition “ I want to work, I want to grow and I want to learn. What I’d really like is challenging, fascinating projects and a perfect mentor.” Ryan Healy, co-founder of Employee Evolution

Corporate Demographics & Rewards Generation Y Baby Boomers Generation X Numbers Good salary Wealth creation Post Retirement opportunities Work – life balance Good benefits Career progression Interesting work Flexibility Learning

Policies and Procedures “ Receiving a “website disallowed screen” at work is second only to a shark attack in terms of stress and anxiety.” Business Consultant - 2007

Likely Challenges…