Gordian Knots in Mexico IT and Telecommunications Sectors

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An overview of the main actors and issues of the telecommunications and information technology (IT) industries in Mexico, together with Internet, governmental and regulatory aspects.

Una visión de conjunto de los principales actores y temas de telecomunicaciones y tecnologías de información en México, considerando aspectos gubernamentales y regulatorios.

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  • This helps me understand the complicated alphabet soup of the Mexican regulatory agencies trying to make the world a better place.
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Gordian Knots in Mexico IT and Telecommunications Sectors

  1. 1. Gordian Knots in IT and Telecommunications in Mexico Alejandro Pisanty UNAM ISOC Mexico Centro Geo
  2. 2. Focus points <ul><li>Telecommunications </li></ul><ul><li>IT industry </li></ul><ul><li>Human resources </li></ul><ul><li>Overarching policy issues </li></ul>
  3. 3. Telecommunications <ul><li>Industry actors </li></ul><ul><ul><li>Telmex </li></ul></ul><ul><ul><ul><li>Telcel, mobile </li></ul></ul></ul><ul><ul><ul><li>America Movil, Latin America and Caribbean </li></ul></ul></ul><ul><ul><ul><ul><li>Growth through acquisitions </li></ul></ul></ul></ul><ul><ul><ul><li>Local loop </li></ul></ul></ul><ul><ul><ul><li>Extensive network </li></ul></ul></ul><ul><ul><li>Telefónica </li></ul></ul><ul><ul><ul><li>Large in Latin America, mostly mobile </li></ul></ul></ul><ul><ul><ul><li>Mariscal/Halperin: risk of duopoly (continent) </li></ul></ul></ul><ul><ul><ul><ul><li>Potentially serious concern for regulators </li></ul></ul></ul></ul>
  4. 4. Telecommunications 2 <ul><li>Actors (cont.) </li></ul><ul><ul><li>Televisa </li></ul></ul><ul><ul><ul><li>Origin as monopoly broadcaster </li></ul></ul></ul><ul><ul><ul><li>TV main business </li></ul></ul></ul><ul><ul><ul><li>Into telecoms through Cable-ADSL, BESTEL </li></ul></ul></ul><ul><ul><ul><li>3-play </li></ul></ul></ul><ul><ul><li>Televisión Azteca/Elektra/IUSACell/IUSATel </li></ul></ul><ul><ul><ul><li>Origin as TV, retail, finance, base of the pyramid </li></ul></ul></ul><ul><ul><ul><li>IUSACell original mobile player as was Telcel </li></ul></ul></ul><ul><ul><li>Nextel, Alestra (AT&T), Avantel (ex MCI) </li></ul></ul>
  5. 5. Telecoms – govt 1 <ul><li>Government </li></ul><ul><ul><li>SCT, Ministry </li></ul></ul><ul><ul><ul><li>Some authority over spectrum </li></ul></ul></ul><ul><ul><ul><li>Pushing 3 fiber over CFE projects (CFE utility) </li></ul></ul></ul><ul><ul><ul><ul><li>Bidding to build new Telco (Televisa+Telefonica+Nextel likely winner) </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Possible project of own company, operation outsourced, “market intervention” </li></ul></ul></ul></ul><ul><ul><ul><ul><li>E-Mexico, free for coalition of states government network </li></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Telecenter legacy, access now other facilities </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Content, more user-determined </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Digital literacy campaign with students </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Understood as need-to-spend, subsidiarity </li></ul></ul></ul></ul></ul>
  6. 6. Telecoms – govt 2 <ul><li>Government (cont) </li></ul><ul><ul><li>COFETEL (regulator) </li></ul></ul><ul><ul><ul><li>Spectrum auctions </li></ul></ul></ul><ul><ul><ul><li>Interconnection costs (an “ouch!” point in market) </li></ul></ul></ul><ul><ul><ul><li>Inbuilt plus superposed tension with SCT </li></ul></ul></ul><ul><ul><li>COFECO (competiton authority) </li></ul></ul><ul><ul><ul><li>Gaining “teeth” through stronger laws </li></ul></ul></ul><ul><ul><ul><li>Well into telecommunication market issues </li></ul></ul></ul>
  7. 7. Some pressing issues <ul><li>Competition </li></ul><ul><ul><li>New network(s) </li></ul></ul><ul><ul><ul><li>Will Televisa end up as only bidder left? (IUSATel litigation) </li></ul></ul></ul><ul><ul><li>Telmex 3-play vs. interconnection costs </li></ul></ul><ul><li>Spectrum </li></ul><ul><ul><li>Ongoing and forthcoming auctions </li></ul></ul><ul><ul><ul><li>Azteca litigation, many others </li></ul></ul></ul><ul><ul><li>Relationship with TV, radio goings-on </li></ul></ul><ul><li>Broadband </li></ul><ul><ul><li>Pricing considered high by many standards </li></ul></ul><ul><ul><li>Offering of services limited </li></ul></ul><ul><li>National research and education network </li></ul>
  8. 8. Consider the Internet <ul><li>Infrastructure </li></ul><ul><li>Access </li></ul><ul><li>Content </li></ul><ul><li>Development </li></ul><ul><li>Growth of interactive marketing drives some investment and technology </li></ul><ul><li>New firms, functions, markets </li></ul><ul><li>Investment, capital, venture capital </li></ul><ul><li>Connection with IT industry and human resource issues </li></ul><ul><li>Free and open Internet – what does it mean? </li></ul>
  9. 9. IT industry <ul><li>Large, diversified, layered, segmented </li></ul><ul><li>Yet with insufficiencies </li></ul><ul><li>Associations: CANIETI, AMITI, AMIPCI, IAB </li></ul><ul><li>Software industry: Hildebrando, Softtek, etc. and now Tata, Infosys, etc. </li></ul><ul><ul><li>Jobs and competences migrating </li></ul></ul><ul><ul><li>Near-shore opportunity window </li></ul></ul><ul><li>Govt. program: PROSOFT </li></ul><ul><ul><li>Strength, limitations, fate </li></ul></ul><ul><li>Govt. Policy “decreto de austeridad” </li></ul><ul><ul><li>Forced move to outsourcing </li></ul></ul>
  10. 10. Human resource issues <ul><li>Education </li></ul><ul><ul><li>Too many… “paqueteros”, </li></ul></ul><ul><ul><li>Too few… </li></ul></ul><ul><ul><ul><li>Computer science (only 600 PhD’s) </li></ul></ul></ul><ul><ul><ul><li>IT architects, other high-level </li></ul></ul></ul><ul><ul><li>Partial remedy: “paracurricular” programs, in-house training </li></ul></ul><ul><ul><li>Brain drain – close to 1 million professionals abroad </li></ul></ul>
  11. 11. Some overarching policies <ul><li>E-govt </li></ul><ul><ul><li>Executive-citizen operations (taxes, more) </li></ul></ul><ul><ul><li>Judiciary </li></ul></ul><ul><ul><ul><li>Online process in development </li></ul></ul></ul><ul><ul><li>Legislative </li></ul></ul><ul><ul><ul><li>Sensitivity in Senate </li></ul></ul></ul><ul><ul><ul><li>Intellectual property protection </li></ul></ul></ul><ul><ul><ul><ul><li>ISP intervention </li></ul></ul></ul></ul><ul><ul><ul><ul><li>“ canon” in “personal copy law” </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Ex officio prosecution of counterfeiting </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Destination ACTA? </li></ul></ul></ul></ul>
  12. 12. Society at work <ul><li>Academic institutions: digital resources, digital libraries, e-learning, repositories, open access </li></ul><ul><li>30 M Internet users, at least as many additional indirect beneficiaries </li></ul><ul><li>New paradigms of organization </li></ul><ul><li>Short-term, focussed citizen campaigns </li></ul><ul><ul><li>#VotoNulo – vote annulment in protest </li></ul></ul><ul><ul><li>#AccionesColectivas – class actions </li></ul></ul><ul><ul><li>#InternetNecesario – overthrow of telecoms tax law, exempted Internet access </li></ul></ul><ul><li>Thoughts on not-top-down Digital Agenda </li></ul>
  13. 13. Forward <ul><li>Research program </li></ul><ul><li>Education needs </li></ul><ul><li>Collaboration opportunities </li></ul>

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