Interviewing for Results - Eaton Corporation
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Interviewing for Results - Eaton Corporation Presentation Transcript

  • 1. Interviewing for Results: A Recruiter’sPerspectivePresented to: Women in ECE, Georgia Institute of TechnologyJanuary 31, 2013Kate Thompson, Eaton Corporation © 2012 Eaton Corporation. All rights reserved.
  • 2. Agenda Why Behavior Based Interviewing? Mix & Match Exercise – Gain practice identifying competencies that are often assessed during interviews Review Basic Preparation for a Behavior Based Interview Interview Prep. Exercise- Practice aligning your experience to a job 20 Questions Exercise - Test your ability to think like a recruiter Interview Simulation Challenge - Put your skills to the test! Q&A © 2012 Eaton Corporation. All rights reserved. 2
  • 3. Behavior Based InterviewingA standardized method of interviewing designed to measure how you will perform on the jobThe principle behind the technique is the belief that the best indicator of future performance is past behavior.Behavior based interviewing is based on competencies needed for a specific role © 2012 Eaton Corporation. All rights reserved. 3
  • 4. Mix & Match ExerciseThe challenge:Match the competency that is being assessed by the interviewer with the correct interview question © 2012 Eaton Corporation. All rights reserved. 4
  • 5. Mix & Match ExerciseQuestion CompetencyPlease describe a time when you Implementing Processes; Systemshad to give up on a project.Tell me about a time when you Ethics and Valueshad to manage an event, butcould not personally attend thatevent.Give me an example of a time Mental Agilitywhen you had to present an ideato a superior that challenged thestatus quo.Let’s discuss a time when you Managerial Skillmade a mistake.Can you give an example of a Drive for Resultstime when you were asked to dosomething that was new to you? © 2012 Eaton Corporation. All rights reserved. 5
  • 6. Mix & Match Exercise – AnswersQuestion CompetencyPlease describe a time when you Drive for Resultshad to give up on a project.Tell me about a time when you Implementing Processes; Systemshad to manage an event, butcould not personally attend thatevent.Give me an example of a time Managerial Skillwhen you had to present an ideato a superior that challenged thestatus quo.Let’s discuss a time when you Ethics and Valuesmade a mistake.Can you give me an example of Mental Agilitya time when you had to dosomething that was new to you? © 2012 Eaton Corporation. All rights reserved. 6
  • 7. The Basics - Interview Format• On campus interviews…employers visit campus to recruit engineering students  Check-in  Introductions  Small talk/ice breaker  They ask you questions (standard, behavioral, technical)  You ask them questions  Closing  Follow-up Next steps: On-site interview• Site interviews… typically a more in-depth interview, where you visit a company’s facility for multiple interviews, meetings, etc. Next steps: If successful an offer! © 2012 Eaton Corporation. All rights reserved. 7
  • 8. Prepare - Know YourselfIt’s your responsibility to help the interviewer understand why you area good choice for the job.You should be able to…  Demonstrate your values  Speak knowledgeably about your resume  Discuss your future goals/career interests  Know the organization and align your strengths accordingly  Back up your statements with evidence and specific examplesWhen interviewing, career goals and interests should align with theemployer needs. Be able to discuss…  Why did you select engineering? More specifically, your major?  What areas within your field do you want to pursue?  What you see yourself doing in five years?Common Pitfall: Not aligning interests with the job you are interviewing for. © 2012 Eaton Corporation. All rights reserved. 8
  • 9. Prepare - Know the Job Read the job description thoroughly, pay close attention to the qualifications, basic and preferred Identify which qualities you have that match up with job requirements Think about specific examples you can use to illustrate how your education, experience and personal interests are a fit! Review the company website What are their products/services? Locations? How does the company describe itself in the “careers” section? In the sections for customers & investors? Review any sections that describe careers & culture © 2012 Eaton Corporation. All rights reserved. 9
  • 10. Exercise – Prepare for an interview Take a look at the job description in front of you, which has been adapted from actual job description. Can you identify the key behaviors, performance indicators, personal characteristics, and technical skills that are required for the job at hand? What examples from your own skill set might be applied when answering a behavioral-based question?Common pitfall: Trying to memorize all of the possible behavioral-based questions that you mayface. A more effective strategy is to break down the job description (as we are doing here), pickyour best examples to give to the employer as evidence of your potential to meet thosequalifications, and practice describing your examples using the formula. © 2012 Eaton Corporation. All rights reserved. 10
  • 11. Understand Behavior Based InterviewsUse STAR model to formulate your answers: STAR MODEL Situation - Describe a specific event or situation, of what you have done in the past do NOT provide a generalized description Task - What goal were you working toward? Action - Describe the actions you took to address the situation with an appropriate amount of detail and keep the focus on YOU Result - Describe the outcome of your actions and don’t be shy about taking credit for your behavior.SPECIFIC examples are the key to success! Quantify if possible (“increased membership by 25%...”) Quote (“my supervisor told me…”) Pinpoint changes or improvements resulting from your action © 2012 Eaton Corporation. All rights reserved. 11
  • 12. A STAR Response Example“Describe a work or school project that challenged your technical skills.”Specific situation/task: At my internship last summer, my engineering skills were put to the test when I was given the assignment of reviewing Product Line-A to identify the issues and increase production.Action: I had never been faced with such an assignment, so before I started, I first did some research to understand the current process and identify the problem area of product line-a. I talked with the line operators, conducted a time study I had learned in class and talked to the supervisor. After gathering the data, I realized that the machine operators had to take 200 steps to complete the process for one part and there was a significant amount of variation depending on the worker. I then began to assessed what changes I would need to make to improve the layout to make the workers more efficient and safe. After creating my new product line set up utilizing Lean methodologies. I also ran my recommendations by the line workers to gather their feedback to incorporate that in my line design.Results: My recommendation was to re-design the layout of Product Line-A by changing the placement of 2 machines and 1 part bin to decrease the number of steps the line worker had to take from 200 to 75 thus reducing each part completion by 45 %. Not only will the re- design reduce the workers steps, but increase the companys bottom line as Product Line-A will now be increasing productivity to 300 parts per day. My supervisor was very excited about the findings and supported my recommended re-design. I then had the opportunity to present to the Plant Manager for final approval. The last week of my internship the re- design of Product Line-A was implemented and the workers had immediate and positive feedback. I also got an outstanding performance evaluation from my supervisor. © 2012 Eaton Corporation. All rights reserved. 12
  • 13. Interview Simulation ExerciseThe Challenge: Work in teams of two to come up with a question that might be used to assess the competency that will be shown on the screen © 2012 Eaton Corporation. All rights reserved. 13
  • 14. Desire to Lean“ BBI Question” © 2012 Eaton Corporation. All rights reserved.
  • 15. Dealing with Ambiguity“BBI Question” © 2012 Eaton Corporation. All rights reserved.
  • 16. Interview Simulation!!• Work with a partner to create a STAR response to answer each of the questions that we’ve created,• Be prepared to share with the group! © 2012 Eaton Corporation. All rights reserved.
  • 17. © 2012 Eaton Corporation. All rights reserved. 17