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  • 1. Presentation On Presented By: Anupama Shelly Shilpa MCA-3 rd year Submitted To: Ms. Amandeep Kaur
  • 2. Introduction of e-Governance
    • E-governance can be defines as
      • use of information & communication
      • by government to enhance the range,
      • quality of information & services provided
      • to the citizen in an cost effective manner.
  • 3. According to World Bank
    • E-Government refers to the
      • Use of information technologies
      • That have the ability to transform relations with citizens, businesses, and other arms of government .
      • These technologies can serve better delivery of government services to citizens.
  • 4. Why E-Governance
    • E-Government can transform
      • citizen service
      • provide access to information to empower citizens
      • enable their participation in government and enhance citizen economic and social opportunities
      • so that they can make better lives, for themselves and for the next generation.
  • 5. Components Of E-governance
    • Technological Component
    • Social Component
    • Cultural Component
    • Political Component
    • Psychological Component:
    • Service Component
  • 6. Types of Interactions in e-Governance
  • 7. Interventional Strategies of E-Governance
    • Transitive Counseling
    • Electronic Accessibility
    • Institutional Networking
    • Ethical Framework
    • Role Shifting Strategies
  • 8. Benefits Of E-Governance
    • Better access to information and quality services for citizens.
    • Simplicity, efficiency and accountability in the government.
    • Expanded reach of governance.
  • 9. E-Governance Challenges Specific to India
    • Lack of Integrated Services
    • Lack of Key Persons
    • Population
    • Different Languages
  • 10. Its Relevance to India
    • Governance
      • Transparency
      • People’s participation
      • Promotion of a democratic society
    • Public services
      • Efficient, cost-effective and responsive governance
      • Convenient services to citizens and businesses
      • Greater citizen access to public information
      • Accountability in delivery of services to citizens
    • Management
      • Simplicity, efficiency and accountability
      • Managing voluminous information and data effectively
      • Information services
  • 11. Initiative Till Date
    • Customs and Excise (Government of India)
    • Indian Railways (Government of India)
    • Postal Department (Government of India)
    • Passport / Visa (Government of India)
    • CARD – Registration Project (State Government of Andhra Pradesh)
    • LOKMITRA (State Government of Himachal Pradesh)
  • 12. Customs and Excise (Government of India)
  • 13. Indian Railways (Government of India)
  • 14. CARD – Registration Project (State Government of Andhra Pradesh)
  • 15. LOKMITRA (State Government of Himachal Pradesh)
  • 16. National E-Governance Program
    • Agriculture
    • Municipalities
    • Gram Panchayats (elected village administration)
    • Common Service Centers (CSCs)
  • 17. Success and Failure in e-Government Projects 25%+ Total Failure 60%+ Partial Failure 15%- Success Percentage Classification
  • 18. Poll Results 50% Total Failure 30% Partial Failure 20% Total Success Percentage Classification
  • 19. Understanding e-Government Success and Failure
    • Limitations in the methods used.
    • Operational and Technical aspects
    • Design-Reality Gap Model
    • Other aspects
  • 20. Conclusion
  • 21. Thanks