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Social Engagement Journey - Ant's Eye View

by on Jul 09, 2012

  • 7,895 views

The Social Engagement Journey is a model pioneered by Ant's Eye View to guide enterprises through the changes that occur on the way to becoming a fully engaged enterprise. The journey consists of five ...

The Social Engagement Journey is a model pioneered by Ant's Eye View to guide enterprises through the changes that occur on the way to becoming a fully engaged enterprise. The journey consists of five key phases: Traditional, Experimental, Operational, Measurable and Fully-Engaged.

These changes occur in a number of key areas of the enterprise, and affect strategy and operations, insights and analytics, customer advocacy and activation, channels and technology and training and education across the organization.

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http://www.socialcustomer.com 4891
http://abtasty.com 23
http://widget.swippeng.com 18
https://internal.autodesk360beta.com 11
http://translate.googleusercontent.com 5
http://webcache.googleusercontent.com 3
http://www.scoop.it 3
http://www.newsblur.com 3
http://cloud.feedly.com 3
http://www.customerthink.com 2
http://apps.synaptive.net 1
http://seoautomated.com 1
http://socialcustomer.com 1
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