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skills 4 cloud skills 4 cloud Presentation Transcript

  • Direzione Studi, Ricerca e Formazione Economics and Regulatory Issues with Cloud Computing Fulvio Ananasso Director of Studies, Research and Education www.agcom.it F.Ananasso – Skills 4 Cloud – 18 April 2011
  • Cloud TechnologyDirezione Studi, Ricerca e Formazione Source: Cisco Systems Source: Yankee Group Lower CAPEX and workload variability amortized Public Cloud Multi-tenancy benefits Concerns about security and privacy Substantial absence of security and privacy issues Private Cloud Visibility and control over data High availability Scalability and rapid ramp-up Hybrid Cloud Security and data control Flexibility to move from public to private or viceversa www.agcom.it F.Ananasso – Skills 4 Cloud – 18 April 2011 1/10
  • Economics of cloudDirezione Studi, Ricerca e Formazione Source: Microsoft Lower cost of labor & power Focus on high value-added activities Supply-side savings Security, reliability, interoperability Economies Discounts on hardware purchases of scale Demand-side aggregation Variability of diversified utilization patterns Multi-tenancy Fixed application labor amortized efficiency Fixed component of server utilization amortized www.agcom.it F.Ananasso – Skills 4 Cloud – 18 April 2011 2/10
  • Direzione Studi, Ricerca e Formazione Source: World Economic Forum 2009 Cloud Computing Survey  Standards for security & privacy  Governance and data control  Compliance and data sovereignty  Service-level agreements (SLAs) & interoperability between clouds  Switching costs www.agcom.it F.Ananasso – Skills 4 Cloud – 18 April 2011 3/10
  • Relevant virtualization issues --Direzione Studi, Ricerca e Formazione from Regulators’ standpoint • Security & privacy; • User protection; • Telework policies; • Electronic communications (web) applications; • Virtualized content ownership / data sovereignty; • TelCo’s–vs-Over the top (OTT) offering; • Service / network neutrality; • Standards & interoperability – e.g. SMEs; • Clear contractual arrangements / switching costs; • Transparency of operating conditions; • ….. www.agcom.it F.Ananasso – Skills 4 Cloud – 18 April 2011 4/10
  • Policy objectives and regulatory principles (Directive 2002/21/EC as amended byDirezione Studi, Ricerca e Formazione Directive 2009/140/EC – Article 8)To promote competition in the provision of electronic communications networks, electroniccommunications services and associated facilities and services by inter alia: • ensuring that users derive maximum benefit in terms of choice, price, and quality; • ensuring that there is no distortion or restriction of competition in the electronic communications sector, including the transmission of content; • encouraging efficient investment in infrastructure, and promoting innovation.To contribute to the development of the internal market by inter alia: • encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity; • ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services.To promote the interests of the citizens of the European Union by inter alia: • ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved; • contributing to ensuring a high level of protection of personal data and privacy; • promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services; • ensuring that the integrity and security of public communications networks are maintained; …. www.agcom.it F.Ananasso – Skills 4 Cloud – 18 April 2011 5/10
  • Security and integrity (Directive 2002/21/ECDirezione Studi, Ricerca e Formazione as amended by Directive 2009/140/EC - Article 13)• To ensure that undertakings providing public communications networks or publicly available electronic communications services take appropriate technical and organizational measures to appropriately manage the risks posed to security of networks and services. W.r.t. the state of the art, these measures shall ensure a level of security appropriate to the risk presented. In particular, measures shall be taken to prevent and minimize the impact of security accidents on users and interconnected networks.• To ensure that undertakings providing public communications networks take all appropriates steps to guarantee the integrity of their networks, and thus ensure the continuity of supply of services provided over those networks.• To ensure that undertakings providing public communications networks or publicly available electronic communications services notify the competent national regulatory authority of a breach of security or loss of integrity that has had a significant impact on the operation of networks or services. www.agcom.it F.Ananasso – Skills 4 Cloud – 18 April 2011 6/10
  • End Users interests and Rights (Dir. 2002/22/EC as amended by Dir.2009/136/EC)Direzione Studi, Ricerca e FormazioneArticle 20 (Contracts): To ensure that, when subscribing to services providing connection toa public communications network and/or publicly available electronic communicationsservices, consumers, and other end-users so requesting, have a right to a contract with anundertaking or undertakings providing such connection and/or services...Article 21 (Transparency and publication of information): To oblige undertakingsproviding public electronic communications networks and/or publicly available electroniccommunications services to publish transparent, comparable, adequate and up-to-dateinformation on applicable prices and tariffs, on any charges due on termination of a contractand on standard terms and conditions in respect of access to, and use of, services providedby them to end-users and consumers ... Such information shall be published in a clear,comprehensive and easily accessible form. National regulatory authorities may specifyadditional requirements regarding the form in which such information is to be published.Article 22 (Quality of Service): After taking account of the views of interested parties, torequire undertakings that provide publicly available electronic communications networksand/or services to publish comparable, adequate and up-to-date information for end-users onthe quality of their services ... To specify, inter alia, the QoS parameters to be measured andthe content, form and manner of the information to be published, including possible qualitycertification mechanisms, in order to ensure that end-users, including disabled end-users,have access to comprehensive, comparable, reliable and user-friendly information…. www.agcom.it F.Ananasso – Skills 4 Cloud – 18 April 2011 7/10
  • AGCOM initiatives on ContentsDirezione Studi, Ricerca e Formazione Research Program time ISBUL (*) (2008-2010) Sector Inquiry on Digital Contents(**) Sector Inquiry on VoIP/ P2P and Net Neutrality (****) Sector Inquiry on Copyright Research Program protection (***) SCREEN (*****) (2011-2012) (*) http://www.agcom.it/Default.aspx?message=contenuto&DCId=416 (**) http://www.agcom.it/default.aspx?DocID=5558&Search=libro_bianco_contenuti (***) http://www.agcom.it/default.aspx?DocID=3970; http://www.agcom.it/default.aspx?DocID=5919 (****) http://www.agcom.it/default.aspx?DocID=5766; http://www.agcom.it/default.aspx?DocID=5770 (*****) http://www.agcom.it/default.aspx?DocID=5442 www.agcom.it F.Ananasso – Skills 4 Cloud – 18 April 2011 8/10
  • Program Management (AGCOM)Direzione Studi, Ricerca e Formazione WP 1. WP 2. WP 3. WP 4. The Information The demand The offering of The markets of Society: users, for digital digital services & digital services & contents & social services Future internet contents networks Task 4.1. Task 3.1. Task 1.1. Task 2.1. Innovation in digital Services for users services markets The Users Digital divide and enterprises Task 1.2. Task 1.2. Task 3.2. Task 4.2. Contents e-inclusion The competition in The application new markets platforms Task 1.3. Task 4.3. Social networks AGCOM Task 3.3. Internet economy & Future internet: search engines scenarios 2011 Research Program Task 3.4. Universities / “Services & Contents for Future internet: Research NGNs” (SCREEN) enabling factors Centers www.agcom.it F.Ananasso – Skills 4 Cloud – 18 April 2011 9/10
  • Direzione Studi, Ricerca e Formazione “tag cloud” Telepresence Cloud Computing Net Neutrality Telemedecine End-User Innovation Netcitizen Internet of things Telework SCREEN E-learning Persuasive Media Content Unlocking Future Internet Social Network Copyright & Copyleft Web 3.0 Blogs Prosumer www.agcom.it F.Ananasso – Skills 4 Cloud – 18 April 2011 10/10
  • Direzione Studi, Ricerca e Formazione Thanks for your attention !!! f.ananasso@agcom.it www.agcom.it F.Ananasso – Skills 4 Cloud – 18 April 2011