Jupiter Support - ZeroAccess Rootkit Removal

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The Rootkit.ZeroAccess virus, also known as Sirefef, is a malicious program used for financial gain through pay-per-click advertising – also known as click fraud. The virus is also capable of downloading other malware onto the computer, which scares the user into believing that their computer is filled with a hoard of infectious threats. Bogus anti-virus software pretends to detect and remove these threats for a fee.

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Jupiter Support - ZeroAccess Rootkit Removal

  1. 1. Jupiter Support - ZeroAccess Rootkit Removal The Rootkit.ZeroAccess virus, also known as Sirefef, is a malicious program used for financial gain through pay-per-click advertising – also known as click fraud. The virus is also capable of downloading other malware onto the computer, which scares the user into believing that their computer is filled with a hoard of infectious threats. Bogus anti-virus software pretends to detect and remove these threats for a fee. The Rootkit.ZeroAccess virus disables the system security application and Windows Firewall settings, thus creating security loopholes in your computer which is then used to record your Internet activities or distribute pop-up ads. These affect the speed and functionality of the computer, bringing on frequent crashes. If you see the following display, you can be sure that you have been infected with the Rootkit.ZeroAccess virus: System component corrupted! System reboot error has occurred due to lsass.exe system process failure. This may be caused by severe malware infections. Automatic restore of lsass.exe backup copy completed. The correct system performance cannot be resumed without eliminating the cause of lsass.exe corruption. System Security Warning Attempt to modify register key entries is detected. Register entries analysis is recommended. Warning! Name: firefox.exe Name: c:program filesfirefoxfirefox.exe
  2. 2. Application that seems to be a key-logger is detected. System information security is at risk. It is recommended to enable the security mode and run Rootkit.ZeroAccess scanning. Once on your system, this nasty virus redirects every browser search result click to the Rootkit.ZeroAccess purchase page. It takes full control of your computer to the extent of even incapacitating your antivirus software. Unfortunately, as a result, your antivirus software is deemed useless, mainly because it fails to detect or remove the Rootkit.ZeroAccess infection. In a situation like this, Jupiter Support, online virus removal experts, recommend the manual removal of the Rootkit.ZeroAccess virus. Follow these steps to effectively axe the virus: 1. Click the Start menu, select Run. 2. Type taskmgr.exe into the Run command box, and click “OK.” You can also launch the Task Manager by pressing keys CTRL + Shift + ESC. 3. Click Processes tab, and find Rootkit.ZeroAccess related processes. 4. Once you’ve found the Rootkit.ZeroAccess related processes, right-click them and select “End Process” to kill Rootkit.ZeroAccess related process. 5. With all programs closed, click the Start Menu and go to the Control Panel. 6. Locate the Add/Remove Programs icon and double click it. 7. Locate Rootkit.ZeroAccess in the list of programs. If you find it, select it and remove it.
  3. 3. How to delete Rootkit.ZeroAccess files in Windows XP/Vista/7: 1. Click your Windows Start menu, then click “Search.” 2. A pop up will ask, “What do you want to search for?” Click “All files and folders.” 3. Type a Rootkit.ZeroAccess file in the search box, and select “Local Hard Drives.” 4. Click “Search.” Once the Rootkit.ZeroAccess file is found, delete it. Detect and delete Rootkit.ZeroAccess associated files listed below: %UserProfile%Application DataMicrosoft[random].exe %System Root%Samples %User Profile%Local SettingsTemp %Program Files%Rootkit.ZeroAccess %Program Files%Rootkit.ZeroAccess C:ProgramData[random numbers] %Documents and Settings%All UsersStart MenuProgramsRootkit.ZeroAccess %Documents and Settings%All UsersApplication DataRootkit.ZeroAccess doguzeri.dll 3948550101.exe 3948550101.cfg Open the Registry Editor, search and delete these Rootkit.ZeroAccess Registry Entries: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows Execution Optionsekrn.exe “Debugger” = ‘svchost.exe’ NTCurrentVersionImage File
  4. 4. HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows Execution Optionsmsascui.exe “Debugger” = ‘svchost.exe’ NTCurrentVersionImage File HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionImage Execution Optionsmsmpeng.exe “Debugger” = ‘svchost.exe’ File HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows Execution Optionsmsseces.exe “Debugger” = ‘svchost.exe’ File NTCurrentVersionImage HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionInternet “WarnOnHTTPSToHTTPRedirect” = ’0′ Settings HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionInternet “WarnOnHTTPSToHTTPRedirect” = ’0′ Settings HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows “DisableSR ” = ’1′ NTCurrentVersionSystemRestore HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun “zzz” HKEY_CURRENT_USERSoftwareRootkit.ZeroAccess HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionUninstallRootkit.Zer oAccess HKEY_LOCAL_MACHINESOFTWARERootkit.ZeroAccess HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRun “3948550101″ Although the manual process is the most effective way to banish the Rootkit.ZeroAccess virus, Jupiter Support agrees it can be quite a cumbersome procedure that requires the indisputable support of computer professionals. This is mainly because since some files may be hidden or may automatically reanimate themselves later. For a permanent fix to any such problematic viruses, Jupiter Support recommends its proficient Rootkit.ZeroAccess virus removal service. This service provides instant solutions to abrupt virusrelated situations. With a clear understanding of what rootkits are, the symptoms they bring about and the cure we bring, customers are educated on how they can keep their computers free of any such threats and also how to deal with these threats, if ever faced with again.
  5. 5. With rootkit removal from Jupiter Support, you get complete scan and detection for:            Viruses Spyware Adware Trojans Malware Issues with hard drive Errors in device configuration Installation errors Corrupted system files Computer networking problems Corruption of Windows 8, Windows 7, Windows Vista or Windows XP

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