Personal Health  Management Systems Evaluation and discussion of practical and commercial issues for successful deployment...
<ul><li>Formed in 2005, privately owned. 3500 staff. </li></ul><ul><li>Incorporated and operates in Singapore. </li></ul><...
Overview – part 1 <ul><li>Personal health management systems including personal  </li></ul><ul><li>health records, vital s...
Overview – part 2 <ul><li>This presentation will outline and discuss the various  </li></ul><ul><li>processes and issues f...
Changing Marketplace
Strategic Dilemna
Organisational Tension
Barriers to Change Strategy Projects Organisation Conservative Strategy Compete in current mkts Lower gross margins & long...
New Capabilities required Strategy Projects Organisation Dual Strategic Focus Dedicate resources to long-term projects Dev...
4-D Innovativeness Typology
Personal Health Management Systems <ul><li>PHR, PHR2.0 </li></ul><ul><li>PHA </li></ul><ul><li>Personal Monitoring Tools <...
Personal Health Record (PHR)
Personal Health Record (PHR) Record and manage health provider contact details (personal and professional)  Securely store...
Personal Health Record (PHR)
PHR2.0
PHR2.0
PHR2.0 <ul><li>Determinants of health status </li></ul><ul><li>Access to care 10% </li></ul><ul><li>Genetics 20% </li></ul...
PHA - next generation consumer-centric information system.
PHA - next generation consumer-centric information system.
PHA – SOA Architecture  SaaS-based model Customer starts using HPB Consumer Portal Customer  sent messages based on action...
Personal Monitoring Tools Health monitor device with local storage  and communication capabilities Secure communication (e...
Personal Monitoring Tools 04/08/10 Remote Patient Monitoring (RPM) Server Electronic Health Record System Continua xHR Int...
Personal Monitoring Tools
Personal Monitoring Tools
Personal Monitoring Tools
Personal Monitoring Tools
Mobile Technologies, SMS
Applications with geospatial awareness
Applications with geospatial awareness
Electronic Medical Record (Provider)
Web 2.0 (collaborative, data    entered by others)
Web 2.0 (collaborative, data    entered by others)
Federated PHR / EHR
Domotics, Ambient, pervasive   computing, Intelligent car Health care and monitoring
Intelligent building components
Smart objects versus computer assistance
Sub-systems in an  intelligent house
Overview – Part 2 <ul><li>This presentation will outline and discuss the various  </li></ul><ul><li>processes and issues f...
A more detailed process view <ul><li>Healthe value chain </li></ul>The value stream of CoPS Source: Davies (2003) Fuzzy Fr...
New Concept Development
Market Engineering Drives Market Strategy and Planning
Partners and customer edge out employees for ideas
Traditional Stage-Gate
Probe and Learn Process
Radical Innovation Process
 
 
New Development Process Requirements Over Time Build 1 Test scenario Design Analysis Build Prototype 1   Test Design Test ...
Commercialisation Large Customer
Commercialisation
Open Innovation
Next steps <ul><li>Collaborative projects? </li></ul>
Personal Health Management Systems - Evaluation and discussion of practical and commercial issues for successful deployment
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Personal Health Management Systems - Evaluation and discussion of practical and commercial issues for successful deployment

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Personal Health Management Systems - Evaluation and discussion of practical and commercial issues for successful deployment

  1. 1. Personal Health Management Systems Evaluation and discussion of practical and commercial issues for successful deployment Presented to: A*Star Institute for InfoComm Research Singapore 27 th August 2008
  2. 2. <ul><li>Formed in 2005, privately owned. 3500 staff. </li></ul><ul><li>Incorporated and operates in Singapore. </li></ul><ul><li>Owns and operates 11 private hospitals in Australia. </li></ul><ul><li>Healthe Tech business provides innovative healthcare IT solutions for governments, healthcare providers and health funds in Australia, Singapore, China and UK. </li></ul><ul><li>Founding member of Continua Alliance and member of IHE and HL7 Singapore. </li></ul><ul><li>Healthe Platform recently awarded CIO 100 Asia </li></ul><ul><li>www.healthe.com </li></ul>Healthe Group Pte Ltd
  3. 3. Overview – part 1 <ul><li>Personal health management systems including personal </li></ul><ul><li>health records, vital signs monitoring, body sensors and </li></ul><ul><li>monitors and at home monitoring devices.   </li></ul>
  4. 4. Overview – part 2 <ul><li>This presentation will outline and discuss the various </li></ul><ul><li>processes and issues for successful deployment and </li></ul><ul><li>commercialisation. </li></ul>10 years innovation & evolution
  5. 5. Changing Marketplace
  6. 6. Strategic Dilemna
  7. 7. Organisational Tension
  8. 8. Barriers to Change Strategy Projects Organisation Conservative Strategy Compete in current mkts Lower gross margins & longer Time horizons not accepted We are doing fine, why rock the boat! Core Business Organisation Budgets reside in business units Sales targets & upgraders rule “ Who is going to fund it?” Risk Averse Culture Risk aversity & intolerance to failure ‘ Analysis Paralysis’ & Slow decisions “ It looks risky! We need more analysis!” Rigid Stage Gate Process Gantt Charts, ‘Slip rates’ and NPV Presume Predictability People are accountable to plans “ Whats’s the plan? Show me the numbers?” Closed Firm Boundaries Limited scanning of the Periphery IP is jealously guarded “ We do everything ourselves” Out of Tune with the Market Limited market intelligence Overconfidence with Internal ideas And no practive scouting “ We know our customers!” Networks & Markets
  9. 9. New Capabilities required Strategy Projects Organisation Dual Strategic Focus Dedicate resources to long-term projects Develop and communicate market vision Learn to spot disruptive innovative technologies Parallel organisation Give ventures a life of their own Set up new venture unit Create a radical innovation hub Embrace risk & Celebrate failure Embrace risk and celebrate failure Develop leadership practices for creativity Build a network of intrapreneurs Learning-based innovation Stimulate the front end of innovation Engage in learning based planning Evaluate projects on vision, options and instincts Open Innovation Import ideas from the outside Export ideas to the outside Collaborate with partners Customer Oriented Innovation Drive strategic innovation around Customer’s value activities Segment markets in insightful ways Identify and address unmet and Unspoken customer needs Networks & Markets
  10. 10. 4-D Innovativeness Typology
  11. 11. Personal Health Management Systems <ul><li>PHR, PHR2.0 </li></ul><ul><li>PHA </li></ul><ul><li>Personal Monitoring Tools </li></ul><ul><li>Mobile technologies, SMS </li></ul><ul><li>Applications with geospatial </li></ul><ul><li>awareness </li></ul><ul><li>Electronic Medical Record </li></ul><ul><li>(Provider) </li></ul><ul><li>Web 2.0 (collaborative, data </li></ul><ul><li>entered by others) </li></ul><ul><li>Natural speech interfaces </li></ul><ul><li>Domotics, Ambient, pervasive </li></ul><ul><li>computing, Intelligent car </li></ul>
  12. 12. Personal Health Record (PHR)
  13. 13. Personal Health Record (PHR) Record and manage health provider contact details (personal and professional) Securely store and share health and other documents, from lab results to digital imaging, health insurance records to travel documents and photos
  14. 14. Personal Health Record (PHR)
  15. 15. PHR2.0
  16. 16. PHR2.0
  17. 17. PHR2.0 <ul><li>Determinants of health status </li></ul><ul><li>Access to care 10% </li></ul><ul><li>Genetics 20% </li></ul><ul><li>Environment 20% </li></ul><ul><li>Behaviour 50% </li></ul>
  18. 18. PHA - next generation consumer-centric information system.
  19. 19. PHA - next generation consumer-centric information system.
  20. 20. PHA – SOA Architecture SaaS-based model Customer starts using HPB Consumer Portal Customer sent messages based on action plan and retention plan
  21. 21. Personal Monitoring Tools Health monitor device with local storage and communication capabilities Secure communication (encrypted) Mobile Monitor Devices Server Sensor Data Repository Patient information HTB Repository Sensor data Appl. HTB API Decision Support Filtering + message Appl. Healthe Sport Data Messages Messaging application
  22. 22. Personal Monitoring Tools 04/08/10 Remote Patient Monitoring (RPM) Server Electronic Health Record System Continua xHR Interface (Data, Message, Security) EHR Labs Disease Management Service Provider Healthcare Provider Document Standard: HL7 CCD Messaging Standard: HL7 v2.5 Home based Remote Patient Monitoring (RPM) System Vital Sign Devices Patient Disease management nurse or home care nurse
  23. 23. Personal Monitoring Tools
  24. 24. Personal Monitoring Tools
  25. 25. Personal Monitoring Tools
  26. 26. Personal Monitoring Tools
  27. 27. Personal Monitoring Tools
  28. 28. Mobile Technologies, SMS
  29. 29. Applications with geospatial awareness
  30. 30. Applications with geospatial awareness
  31. 31. Electronic Medical Record (Provider)
  32. 32. Web 2.0 (collaborative, data entered by others)
  33. 33. Web 2.0 (collaborative, data entered by others)
  34. 34. Federated PHR / EHR
  35. 35. Domotics, Ambient, pervasive computing, Intelligent car Health care and monitoring
  36. 36. Intelligent building components
  37. 37. Smart objects versus computer assistance
  38. 38. Sub-systems in an intelligent house
  39. 39. Overview – Part 2 <ul><li>This presentation will outline and discuss the various </li></ul><ul><li>processes and issues for successful deployment and </li></ul><ul><li>commercialisation. </li></ul>
  40. 40. A more detailed process view <ul><li>Healthe value chain </li></ul>The value stream of CoPS Source: Davies (2003) Fuzzy Front End:
  41. 41. New Concept Development
  42. 42. Market Engineering Drives Market Strategy and Planning
  43. 43. Partners and customer edge out employees for ideas
  44. 44. Traditional Stage-Gate
  45. 45. Probe and Learn Process
  46. 46. Radical Innovation Process
  47. 49. New Development Process Requirements Over Time Build 1 Test scenario Design Analysis Build Prototype 1 Test Design Test scenario Analysis Build Prototype 2 Test Build 2 Requiremts
  48. 50. Commercialisation Large Customer
  49. 51. Commercialisation
  50. 52. Open Innovation
  51. 53. Next steps <ul><li>Collaborative projects? </li></ul>

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