Read This Before You Contact Apple Support

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Apple products are very popular even though they cost more than products from other manufacturers. Almost anywhere you go, you can see people carrying an iPhone, iPad or iPod or using a PowerMac laptop computer.

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Read This Before You Contact Apple Support

  1. 1. Read This Before You Contact Apple Support Brought to you by : www.techsupportjobsource.com
  2. 2. Read This Before You Contact Apple Support Apple products are very popular even though they cost more than products from other manufacturers. Almost anywhere you go, you can see people carrying an iPhone, iPad or iPod or using a PowerMac laptop computer. One of the reasons behind the popularity of their products is their durability. Almost all of their products are solidly built. But of course, there are no perfect products even if they were the product of Steve Job's genius mind. Brought to you by : www.techsupportjobsource.com 2
  3. 3. Read This Before You Contact Apple Support If you have a problem with your Apple device, you can always contact Apple support. Before you pick up the phone though there are several things that you need to know. Search online for solutions to the problem Before you contact Apple support, you should first check for solutions to your problem online. Brought to you by : www.techsupportjobsource.com 3
  4. 4. Read This Before You Contact Apple Support Sometimes, the issue regarding their products is so simple that users don't even need to get in touch with an customer service representative. There are many blogs and websites dedicated to Apple products and the people who run this blog usually post common problems Apple product users encounter and the solutions to solve them. Some of the best sites to check out are "how to" and DIY (do it yourself) sites such as eHow and Lifehacker. Brought to you by : www.techsupportjobsource.com 4
  5. 5. Read This Before You Contact Apple Support You can also visit forums dedicated to Apple products where you can post your specific concern and wait for other members to answer. You will be surprised with the amount of information regarding Apple products on the Internet. Use your complimentary phone support If you have recently bought an Apple product (less than 90 days ago) then you should know that you are eligible for a complimentary phone support. Brought to you by : www.techsupportjobsource.com 5
  6. 6. Read This Before You Contact Apple Support This means you can call the their hotline for free and talk to an actual technician. If you bought an iPod then you are allowed just a single incident per unit. If you bought an iPhone, iPad or a Mac though, you are entitled to unlimited incidents. This kind of support is available all over the world and not in the US only. Brought to you by : www.techsupportjobsource.com 6
  7. 7. Read This Before You Contact Apple Support Have someone physically check your device Phone support can be useful but nothing beats having someone physically check your device. So instead of picking up that phone to contact Apple support, maybe you should bring your device over to the nearest Apple center. Apple has authorized service centers in most major cities all over the world so finding one should not be difficult for people who live in or around the city. Brought to you by : www.techsupportjobsource.com 7
  8. 8. Read This Before You Contact Apple Support To make sure that you will be entertained at the Apple center, you should make a reservation online first for a spot on the Genius Bar. A Genius Bar is simply a place where you can talk to an expert regarding Apple products. These experts know what they are doing and can fix your device fast. But if going to an Apple center is really out of the question, then the next best thing is to just contact Apple support. There are basically two ways to do so. You can call by phone or you send an email. You should rest assured that all questions and concerns are taken seriously. Brought to you by : www.techsupportjobsource.com 8
  9. 9. Read This Before You Contact Apple Support Want to learn more ways to contact Apple support , visit our website at http://techsupportjobsource.com/contact-tech-support Brought to you by : www.techsupportjobsource.com 9
  10. 10. Read This Before You Contact Apple Support Brought to you by : www.techsupportjobsource.com

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