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B2/6/2 Navi Mumbai, Vashi Sector 15
For further details contact :09892900103 / 09892900173

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Siebel training-course-navi-mumbai-siebel-course-provider-navi-mumbai

  1. 1. Vibrant Technologies & Computers SiEbEl COURSE Make Career With Us!! B2/6/2 Vashi ,Navi Mumbai, Contact:09892900103/9892900173
  2. 2. • Siebel has run on Microsoft servers since first released – Siebel is optimised and stable on the Microsoft platform • All tiers of Siebel architecture supported on Microsoft platform – – – – Database Server - SQL Server Application Server - Windows Server Web Server - IIS Client - Internet Explorer B2/6/2 Vashi ,Navi Mumbai, Contact:09892900103/9892900173
  3. 3. Siebel Analytics on Microsoft • Siebel Analytics is Siebel’s Business Intelligence (OLAP) Product • Separate technical architecture to Siebel CRM (OLTP) – Similar 4-tier web architecture – Separate web, application and database servers – Integrated with Siebel CRM client or standalone client • All tiers supported on Microsoft platform – Includes SQL Server 2000 for database • Originally developed on Microsoft platform – Analytics is optimised and stable on the Microsoft platform B2/6/2 Vashi ,Navi Mumbai, Contact:09892900103/9892900173
  4. 4. Siebel 7.7 on the Microsoft Platform Scalability / Performance / Availability • Siebel Technical Architecture • Covering Siebel 7.7 CRM • Follow down through application stack • Focus on new functionality in 7.7 • Database covered in separate session B2/6/2 Vashi ,Navi Mumbai, Contact:09892900103/9892900173
  5. 5. Siebel 7.7 on the Microsoft Platform • Introduction to Siebel Architecture • From the Browser to the Web Server • Web Server Scalability and Availability • From the Web Server to the Siebel Server < Break > • Siebel Server Scalability • Siebel Server Availability B2/6/2 Vashi ,Navi Mumbai, Contact:09892900103/9892900173
  6. 6. Siebel 7 Infrastructure Overview Wireless Web Browser User Interface Connected Web User Connected Web User (Employee) (External) Browser User Interface PDA Browser User Interface Mobile Client Browser UI Object Manager Data Manager WAP Gateway Server Web Server Siebel Web Server Extension SIEB SYNC Local DB Gateway Name Server External Applications Siebel eAI Siebel Replication Load Balancer LoadBalancer Siebel Remote Siebel Enterprise Object Manager Object Manager Data Manager Data Manager Voice Interaction Email Interaction Regional Siebel DB Server Central Siebel DB Server Contact:09892900103/9892900173 B2/6/2 Vashi ,Navi Mumbai,
  7. 7. Major Client Types • • • • All accessed through a browser High Interactivity (Employee facing) – Very demanding on browser – Can only run on strictly defined browser configurations – Rich user interface Standard Interactivity (Customer facing) – Less demanding on browser – Can run on wide variety of browsers – Standard web user interface Mobile Client – Has local copy of Siebel database – Local server functionality – Uses High Interactivity interface B2/6/2 Vashi ,Navi Mumbai, Contact:09892900103/9892900173
  8. 8. Architecture Overview – Server Component Types • Background Background operations for the Siebel Server. Runs until you explicitly stop the task, or until the Siebel Server itself is shut down. • Interactive Start automatically in response to client requests. Run as long as the client maintains the session, and end when the client disconnects. • Batch Execute in response to requests. Batch mode component tasks execute until they finish processing. B2/6/2 Vashi ,Navi Mumbai, Contact:09892900103/9892900173
  9. 9. Network Scalability – Content Expiration Uncached GET: ‘icon.gif’ 25KB icon.gif DATE: 10/08/03 07:14 RESPONSE: ‘icon.gif’ DATE: 10/10/03 09:25:08 B2/6/2 Vashi ,Navi Mumbai, Contact:09892900103/9892900173 LASTLAST-MODIFIED: 10/08/03 07:14
  10. 10. Network Performance – Compression • Compression (Dynamic Content) –Performed by SWSE –Typically gives 50% reduction in data volumes –Low CPU overhead –Do not use web server dynamic compression (application files) –Enabled through SWSE configuration file (‘eapps.cfg’) • [Defaults] • DoCompression = TRUE B2/6/2 Vashi ,Navi Mumbai, Contact:09892900103/9892900173
  11. 11. Siebel 7.7 on the Microsoft Platform • Introduction to Siebel Architecture • From the Browser to the Web Server • Web Server Scalability and Availability • From the Web Server to the Siebel Server • Siebel Server Scalability • Siebel Server Availability B2/6/2 Vashi ,Navi Mumbai, Contact:09892900103/9892900173
  12. 12. Web Server Scalability • Can use Load Balancing to scale across multiple web servers • Any load balancer can be used – i.e. Microsoft Network Load Balancing (NLB) • No need for session persistence – Except when SSL used • May not have all content available from all web servers – i.e. Different object managers accessed through different groups of web servers – In this case the load balancer will need to support layer 7 (content) switching B2/6/2 Vashi ,Navi Mumbai, Contact:09892900103/9892900173
  13. 13. When to implement server load balancing • Load balancing multiple Siebel Application Servers – Run the same object manager across multiple Siebel Servers • Load balancing multiple Web Servers – Load balancing Siebel Servers is no longer mandatory, as SISNAPI reconnect will work in any scenario B2/6/2 Vashi ,Navi Mumbai, Contact:09892900103/9892900173
  14. 14. Siebel Native Load Balancing Features • Replace the load balancing feature provided by Resonate Central Dispatch – Without the maintenance overhead of Resonate – No cost for third party load balancers • Distributes new SISNAPI connection request in a round robin fashion across Siebel Servers – Proven to work well for most Siebel deployments • Supports SISNAPI reconnect out of box • Built into Siebel Web Server Extension • Configuration resides in the web server B2/6/2 Vashi ,Navi Mumbai, Contact:09892900103/9892900173
  15. 15. Failover Clusters Service available from one server Siebel implement through failover clusters (Microsoft Server Clusters) Siebel services restart on other physical server Can be accessed through same network name / IP address on either physical server Failover ,Navi Mumbai, B2/6/2 Vashi is transparent and automaticContact:09892900103/9892900173
  16. 16. Where to Get More Information Vibrant Group: Vibrant Technologies & Computers in Vibrant HR Team B2/6/2 Vashi ,Navi Mumbai, Contact:09892900103/9892900173