12 core competencies

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  • able to interact with people effectively. Able and willing to share and receive information. Cooperate within the group and across groups. Support group decisions
  • maintain high standards, attention to detail, accuracy and completeness. Show concern for all aspects of the job.
  • Energy and enthusiasm in approaching the job. Commitment to putting in additional effort
  • Reliability - take personal responsibility for job performance. Complete work in a timely and consistent manner. Keep commitments.
  • Problem Analysis/problem solving - gather and organize all relevant information. Identify cause-effect relationships. Come up with appropriate solutions.
  • Adaptability - adapts to changing work environment, work priorities, organizational needs. Able to deal with change and diverse people
  • Planning /organizing - plan and organize tasks and work responsibilities to achieve objectives. Set priorities. Schedule activities. Allocate and use resources properly.
  • Communication - express ideas effectively. Organize and deliver information appropriately. Listen actively
  • Honesty/integrity - share complete and accurate information. Maintain confidentiality. Adhere to organizational policies and procedures. Meet own commitments
  • Initiative - take action to influence events. Generate ideas for improvement, take advantage of opportunities, suggest innovations, do more than required.
  • Stress tolerance- emotionally resilient and able to withstand pressure on an on-going basis. Deal with difficult situations while maintaining performance. Seek support from others when necessary. Use appropriate coping techniques
  • 12 core competencies

    1. 1. Identified as critical for successful job performance.
    2. 2. What is Competencies 1. Knowledge 2. Skills, & 3. Behavioral attributes .
    3. 3. Keyto successful job performance
    4. 4. Judgment/ decision-makingAbility to make sound decisions basedon information gathered and analyzed.Consider all pertinent facts andalternatives before deciding on the mostappropriate action.
    5. 5. Teamwork/ interpersonalable to interact with Cooperate within the people effectively group & across groups able and willing to support share and group receive decisionsinformation
    6. 6. Quality orientation/work standards Show concernmaintain for all highstandards aspects of the job attention accuracy and to details completeness
    7. 7. Work ethics/ motivation Energy and enthusiasm in approaching the jobCommitment to putting in additional effort
    8. 8. Reliability Complete work in a timely and consistent mannertake personalresponsibility for job Keepperformance commitments
    9. 9. Problem analysis/problem solving gather and Identify organize all cause-effect relevant relationship information s Come up with appropriate solutions.
    10. 10. Adaptability adapts to changing work environment, work priorities, organizational needs able to deal with change and diverse people
    11. 11. Planning /organizing Set priorities. Schedule activities Plan and organize tasks and work responsibilities to achieve Allocate and objectives use resources properly
    12. 12. Communication Organize and deliver information express ideas appropriately effectively Listen actively
    13. 13. Honesty/integrity share complete and accurate information Maintain confidentiality Adhere to organizational policies and procedures Meet own commitments
    14. 14. InitiativeTake action to influence eventsGenerate ideas for improvementTake advantage of opportunitiesSuggest innovations Do more than required
    15. 15. Stress tolerance Emotionally resilient and able to withstand pressure on an on-going basis. Deal with difficult situations while maintaining performance. Seek support from others when necessary. Use appropriate coping techniques
    16. 16. Thank you

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